Total 2 Admin job vacancies in Penang

Roles and Responsibilities

• Maintain and build close relationships with existing and new customers by spending extra time prospecting, developing, and generating client referrals.
• Assist the Account Manager to deal register, negotiate better prices and draft project quotations, in order to surpass the sales target every quarter.
• Make outbound follow-up calls to existing clients via phone call and email.
• Handle inbound, unsolicited prospect calls and convert them into potential sales by understanding the needs and wants.
• Follow up closely on all opportunities quoted to customers by utilizing the ERP system feature to track and trace the quotation history.
• Emphasize product and service features and benefits to customers including cross-selling and upselling relevant IT solutions/products.
• Support marketing efforts to organize and execute the events which help to promote the company branding and build strong networking relationships.
• Effective time management including ensuring goods and services has been delivered on time and completing the report required.
• Develop possible problem solution paths, and take the appropriate course of action when facing issues.
• Update the License Renewal Report so that licenses that are going to expire will be aware and renewed.
• Attend periodic sales training where applicable.
   

Requirements

• Knowledge of IT industry and solutions - hardware, software and services is an added advantage
• Have experience or deep interest in Sales/Telesales
• Strong interpersonal and communication skills
• Candidate must possess at least Diploma in Computer Science/Information Technology, Mass Communications, Marketing, Business Admin or equivalent.

Perks & Benefits

• Incentive and commission
• Performance bonus
• Profit sharing on half-yearly basis
• Flexible benefits up to RM1500 per year
• Medical card and claimable outpatient/ clinic expenses
• Opportunity for career advancement

角色和責任

• 透過花費額外的時間尋找、開發和產生客戶推薦，與現有客戶和新客戶保持並建立密切的關係。
• 協助客戶經理進行交易登記、協商更好的價格並起草專案報價單，以超額完成每季的銷售目標。
• 透過電話和電子郵件向現有客戶進行外撥跟進電話。
• 處理主動主動打來的潛在客戶電話，並透過了解需求和願望將其轉化為潛在的銷售。
• 利用 ERP 系統功能追蹤和追蹤報價歷史記錄，密切注意向客戶報價的所有機會。
• 強調產品和服務的功能以及為客戶帶來的好處，包括交叉銷售和追加銷售相關 IT 解決方案/產品。
• 支持行銷工作，組織和執行有助於推廣公司品牌並建立牢固的網絡關係的活動。
• 有效的時間管理包括確保按時交付貨物和服務並完成所需的報告。
• 制定可能的問題解決路徑，並在遇到問題時採取適當的行動方案。
• 更新許可證續約報告，以便了解即將到期的許可證並進行續約。
• 如適用，參加定期銷售培訓。
  

要求

• 了解 IT 產業和解決方案 - 硬體、軟體和服務是額外優勢
• 對銷售/電話銷售有經驗或有濃厚的興趣
• 較強的人際溝通與溝通能力
• 候選人必須至少擁有電腦科學/資訊科技、大眾傳播、行銷、工商管理或同等學歷的文憑。

津貼和福利

• 激勵和佣金
• 績效獎金
• 每半年利潤分享
• 彈性福利高達每年 RM1500
• 醫療卡和可索賠的門診/診所費用
• 職涯發展機會