Working hours: Monday - Friday, 9am - 6pm
Work Location: Bangsar South
Job Responsibilities:
- Plan, project manage and implement network engineering projects
- Configure switches, router, firewall and antenna within core and access network
- Work closely with infrastructure team to design and setup building coverage
- Proactively monitor the core production network infrastructure and support systems to ensure continuous service delivery to customers and optimal network performance.
- Make suggestions and proposals to the management on operational improvement involving workflow.
- Responsible for creating and maintaining the detailed documentation of the engineering required for proper operations.
- Ensure operational processes and procedures are ITSM compliant.
- Ensuring the smooth running of internal workflows.
- Ensuring escalation procedures are carried out in the correct manner.
- Managing existing network equipment lifecycle including network capacity planning, network improvement, preventive maintenance, network migration and decommissioning of equipment
- Follow proper change request process to ensure high customer service uptime
- Drafting and preparing Incident Reports and Reports for Outage in timely manner.
- Ensuring all reports, such as Monthly Reports, RFOs and Incident Reports is submitted in timely manner.
- To provide full support to NOC & engineers.
- To ensure that engineering meets all deliverables and SLA targets.
- IP addresses management (IPv4 & IPv6).
- To involve in MyIX meetings & events.
- To provide full support to Product & Sales work group on all NEW network planning
Job Requirements:
- Bachelor’s Degree (Computer Science, Information Systems) or equivalent applicable experience required.
- Minimum 5 years working experience in related field
- Formal IT qualification Cisco Certified Network Associate (CCNA) is a must.
- Candidate with CCNP/CCDP is highly preferred
- Work experience in ISP environment is a must
- Strong analytical; skills and has a flair for dealing with technical and operational problems.
- Good interpersonal skills and fluent in communication.
- Strong analytical and troubleshooting skills.
- Enthusiasm and drive to creatively evolve the network using unconventional methods.
- Demonstrated ability to work independently, as well as within teams required.
- Ability to work off working hour whenever necessary.
- Possess own transport, willingness to travel as and when required (Within Klang Valley)
- Candidate can start work with quite immediate is an advantage
Please submit with latest resume
Resume box: lifework.sun@gmail.com
Only shortlisted candidates shall be notified
