Total 5,201 quality assurance specialist job vacancies in The United States of America

Role overview

Quality Assurance Technician



Founded in 1999 by Fazila Malek and her husband Abdul, Fazila Foods is a hallmark of quality in the Halal food industry. Combining
convenience with homemade quality is the reason that Fazila Foods continues to expand, reaching new customers every single day.



Based from our production facility in Bolton, Fazila Foods proudly supply to over 500 SPAR stores across the north of England as a
proud member of the James Hall & Co. family of companies.

Our products can also be found on shelves across Europe as we continue our aim to deliver the Fazila Foods brand worldwide.



As part of our continued growth, we are excited to welcome new team members to the business who are as passionate and dedicated
about their work as Fazila herself



About the Role

The main purpose of the role is to ensure the production of excellent quality and safe food that complies with company
specifications, codes of practice and legislation. Post holders will work to support all stages of the manufacturing process from
product development through to finished product manufacture.



Here’s What You Can Expect to be Doing

This is a key position within the business and the main responsibilities will include, but are not limited to, the following:

* Promote quality, food safety and Health & Safety by leading by example, challenging unsafe practices and behaviour, assisting
in driving the site Quality agenda and Health & Safety culture.
* Take collective responsibility for all food products that are produced; sharing best practice and knowledge with others to
support continuous improvement.
* Build and maintain relationships with internal and external customers and suppliers.
* Carry out quality checks (e.g. product temperatures, label checks) and site auditing (e.g. hygiene, GMP, glass & plastics,
fabrication) and Critical Control Points (CCPs) verification audits.
* Actively participating in third party audits (e.g. BRC / SALSA, EHO, Customers).
* Being fully conversant with all traceability systems including mass balance.
* Investigating complaints and ensure they are closed out to a satisfactory conclusion; work with the site team to reduce
complaints.
* Auditing and filing of traceability documentation ensuring that non-conformances are communicated, and corrective actions are
implemented with the production teams to ensure due diligence.
* Managing the calibration of all site equipment (e.g. scales, probes).
* Attending weekly quality team meeting and daily production communication meetings.
* Collation and logging of samples/swabs to be sent to the laboratory for analysis.
* Collection and preparation of product samples for product assessment/taste panel; recording of any issues and reporting back to
the manufacturing units and NPD, if necessary.
* Attending NPD production trials and collecting documentation/photographs in order to produce finished product and Quality
Attribute Sheets.
* Support the Quality Assurance Supervisor and the wider needs of the business.



A Few Things about You

Attitude:

* Positive and adopts a ‘can do’ attitude to challenging situations.
* Takes responsibility for the challenge and looks for options and solutions to overcome obstacles.
* Personal motivation, showing a personal drive for overall team success.
* Is enthusiastic, passionate and energetic whilst consistently striving to exceed expectations.



Application:

* Ability to communicate effectively in the production environment.
* Is able to identify the need for quality improvement and puts into place resolutions with management authority.
* Demonstrates good time management in all aspect of the technical/quality department.
* Consumer focused, displaying a positive and professional brand image.



Achievement:

* Driven by attention to detail and process.
* Meets deadlines whilst uncompromising on quality and food safety.
* Is results orientated and takes pride in personal and team achievement.
* Consistently raises the bar for performance and continuous improvement in a food environment.



Here at Fazila Foods we understand the importance of feeling valued and appreciated for the work that you do. Without our team, we
simply would not have the success we have had over the past 20 years. Below are just some of the benefits you can take advantage
of as a member of the Fazila Foods family.



Loyalty award – From day one you will receive £0.15p per hour for every hour you work. You will then receive this as a lump sum on
the pay period after your 12 month anniversary.



Free On-site Parking - You don’t have to worry about paying for parking or getting from your car to work as our site has a secure
car park



On-site prayer room and changing facilities- We are proud of the diverse and multicultural environment we have created and have
taken steps to ensure we offer a safe and accommodating working environment



Learning & Development – We want all of our colleagues to reach their full potential. That is why you will benefit from our
in-house learning and development team who will provide you access to fully funded accredited training and industry recognised
qualifications.



Grocery Aid – We understand the importance of mental health. We work with the national charity Grocery Aid to provide all
colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other
fantastic services to support you when you need it.



We also offer cycle to work scheme, bereavement pay, pension scheme and our famous Festive Hamper!

Vibe Recruit's client are looking to appoint a Quality Assurance Officer on a full time, permanent contract.

This role is to ensure the Quality and Compliance of the internal and external contact teams are in line with the contractual Quality requirements from Clients.

Location: Romford

Salary: £24,000, rising to £26,000 following probation, plus pension, and life insurance

Key Responsibilities and Duties of a Quality Assurance Officer

• Completion of telephony call recording reviews on a weekly/monthly basis, as per targets set.
• Maintenance of a QA data spreadsheets and compilation of monthly/quarterly/annual MI
• Provide feedback to Call Centre Supervisor, Area Managers and Field Agents from the call listening on a weekly basis
• Developing training plans for all Agents
• Update of Memo/Text Log to agents
• Agent process Manuals for all clients to be developed/updated
• Support other team members as and when required

Skills and Experience of a Quality Assurance Officer

• Excellent attention to detail
• Previous experience with 1 to 1 coaching
• Excellent communication skills both written and verbal
• Ability to build and develop relationships at all levels
• Self-motivating, excellent interpersonal skills, ability to influence, prioritise effectively and work to tight deadlines

If you are an experienced Quality Assurance Officer and looking for your next career move, please upload your CV today or call Naomi on 07506 949615 for more information.

For more information, please contact Naomi on 07506 949615.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Job Info:

• Salary: Basic from $2200 - $2700 + AWS
• Working Hour: Monday - Friday (8:30am - 6pm)
• Location: Expo MRT

Job Scope:

• Schedule regular internal audits to verify compliance with SOPs, quality policies, procedures, and testing methods
• Collaborate with the incoming material receiving team
• Manage the root cause analysis and corrective action process, working with operations to implement effective and lasting solutions for quality issues
• Monitor the status of internal and external Corrective Action Reports, conducting root cause analyses as needed
• Propose resolutions for unresolved quality issues and oversee their implementation
• Coordinate external audits
• Plan and execute internal audits following established procedures
• Assist the QA Engineer/Executive in preparing ISO documents
• Familiarize the team with new measuring equipment and provide training on usage methods.
• Ensure the calibration of all measuring equipment according to prescribed intervals and standards
• Identify critical inspection points based on customer drawings and product specifications for new projects

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Role:

A Quality Assurance Manager at HOPE Technik will play a crucial role in ensuring the highest standards of quality for robotics, automation, and special vehicle projects. This individual will be responsible for leading and developing the Quality team, implementing quality assurance policies, and continuously improving processes to meet and exceed industry standards.

Key Responsibilities:

1. Team Leadership and Development: Build, train, and lead a team of quality assurance specialists.
   Foster a culture of continuous improvement and learning within the team.
   Conduct performance reviews and facilitate professional development opportunities.
   
2. Quality Assurance Strategy and Implementation: Develop and implement quality assurance policies and procedures.
   Collaborate with engineering and project management teams to integrate quality assurance into all phases of the development lifecycle.
   Ensure quality objectives are met by setting, monitoring, and enforcing standards and protocols.
   
3. Project Support and Quality Control: Provide expert guidance and support in quality planning for new projects, particularly in robotics, automation, and special vehicles.
   Oversee the inspection and testing of products to ensure adherence to established quality standards.
   Directly manage critical issues with product quality, providing immediate corrective actions and long-term solutions.
   
4. Continuous Improvement: Regularly review and analyze quality data and feedback to identify trends and areas for improvement.
   Implement innovative solutions and quality improvement practices.
   Stay informed of the latest industry trends, technologies, and quality assurance methodologies.
   
5. Compliance and Documentation: Ensure all quality assurance activities comply with industry regulations and standards.
   Maintain comprehensive documentation of quality assurance activities, tests, and outcomes for accountability and continuous learning.
   
6. Stakeholder Engagement: Communicate effectively with all levels of the organization, including senior management, engineering teams, and project managers.
   Build relationships with suppliers and external partners to ensure quality standards are understood and met.
   

Qualifications:

• Bachelor's or master's degree in Engineering, Quality Management, or a related field.
• Proven experience in quality assurance, preferably in the fields of robotics, automation, or vehicle engineering.
• Strong leadership skills with experience building and managing teams.
• Excellent problem-solving, organizational, and communication skills.
• Knowledge of quality assurance methodologies, tools, and regulations.
• Certification in Quality Management (e.g., CQM, CQE) is a plus.

Responsibilities:

• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential high-risk non-compliances areas as per Regulatory Standards
• Involved in initiatives to implement quality measures to raise the standard of early childhood care and education in child care centres
• Ensure centres’ adherence and conformity to corporate identity and guidelines
• Ensure the team provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development
• To escalate issues and concerns to management in a timely manner
• Licensing and SPARK certification
• Develop action plan to meet Licensing & SPARKS criteria
• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s principals, supervisors and staffs follow through all corrective action plans and review the effectiveness of such responses

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 Year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

• Develop, maintain, and enhance the Quality Management System (QMS), Marine Class Approvals, and Regulatory Requirements (Part 145).
• Lead quality initiatives and foster a culture of quality within the company.
• Improve quality performance to meet divisional objectives.
• Conduct audits internally and externally as needed.
• Establish, implement, and coordinate audit and approval programs, reporting outcomes, and ensuring corrective actions are taken.
• Assist in root cause analysis and action plan creation.
• Conduct incident investigations and prepare reports.
• Train employees on QMS and related processes.
• Manage licensing and renewals at the Singapore site.
• Budget and control costs for QMS projects, audits, and certifications.
• Implement quality procedures in line with regulations and guidelines.
• Communicate quality procedures to relevant colleagues.
• Manage operational, technical, health, safety, and environmental audits.
• Participate in quality investigations and supplier improvement actions.
• Contribute to statistical analyses for improvement recommendations.
• Advise business leaders on compliance and quality development.
• Perform ad-hoc duties or projects as assigned.

Skills:

• Solve complex problems with high quantities of information.
• Build trust through honesty and integrity.
• Communicate effectively to different audiences.
• Prioritize work and focus on continuous improvement.
• Balance multiple stakeholder needs.
• Use compelling arguments to gain support.
• Interpret financial indicators for decision-making.
• Operate effectively in uncertain situations.
• Build partnerships for shared objectives.

Job Requirements:

• Degree in Engineering, Quality Assurance, or equivalent.
• 5+ years of managerial experience in marine, aviation, or related industries.
• ISO9001:2015 internal/lead auditor certification.
• Completion of the CAAS M10/L11/L12 Examination.
• Familiarity with CMM and special equipment listing.
• Experience liaising with OEMs.
• Lean, Kaizen, 5S certification or experience with quality tools.
• Knowledge of relevant standards and regulations.
• Experience in developing Quality Management Systems.
• Experience in Continuous Improvement and Lean methodologies.
• Proficiency in MS Office applications.
• Strong communication and interpersonal skills.

Provider Quality Assurance Officer (Children's Brokerage & Specialist Placements) - x3 Posts

PO2: £41,967 rising in annual increments to £44,862 pa LW

Hybrid Working (includes extensive nationwide travel)

Permanent / Full Time / 35 Hours

About Lambeth Children Services:
Lambeth is a borough of huge diversity, strength, and possibility. Lambeth is home to approximately 63,000 children aged 0-18, representing nearly 20% of our borough’s population. Our Lambeth partnerships have the highest ambitions for our children and want them to grow up to be happy, safe and thriving in supportive communities. We have a rich network of good and outstanding schools, a passionate voluntary community sector and an exciting youth and play offer. Children growing up in Lambeth are surrounded by beautiful green spaces and a borough with a rich history, arts, and music scene.

Despite this, our children also face challenges and adversity. There are several health and wellbeing indicators that are higher in Lambeth than other boroughs, including children in need due to parent disability, first time entrants to youth justice system, and children and young people with special educational needs and disabilities. We have significant demand for mental health and emotional wellbeing provision and have critical challenges regarding placement sufficiency for our Children Looked After. Lambeth is the fifth most densely populated borough in the UK with sharp contrasts between wealth and poverty. It is estimated that 27% of our children and young people are living in poverty, rising to 43% when housing costs are factored in; we know Covid-19 pandemic has exacerbated challenges for many families in Lambeth and created a new set of problems for others.

It’s an incredibly exciting time to come and work in Lambeth. There’s plenty to get your teeth into – be it leading the implementation of our strategy for youth services, overseeing the transformation of our emotional health and wellbeing provision, or presiding over the development of a new team delivering efficient brokerage for our teams.

We’re passionate about integration of services and teams across education, health and social care to ensure our population can access services that are joined-up and seamless. All of these roles play very important roles in partnership development with internal and external stakeholders.

A message from The Assistant Director
Successful applicants should have a drive to get things done and be able to promote and facilitate innovation, creativity, and continuous improvement of children placement services.

Successful applicant should have demonstrable experience of quality assurance within children’s residential services including file and paperwork audits, excellent communication skills and in particular the ability to engage with young people and their networks.

Successful applicant must have proven report writing skills, the ability to provide recommendations on how to improve our services for the benefit of the young people in our care, understanding of safeguarding and GDPR in practice and the ability to travel and undertake quality assurance visits nationwide at short notices.

About You:
The role will involve quality assuring the safeguarding standards and practices of children and young people in care as well as care leavers placements as well as monitoring unregistered and unregulated provisions. You would be required to produce reports about each visit providing an opinion (with supporting evidence) as to whether children are effectively safeguarded, and the home is being conducted in a way that promotes children's wellbeing.

You will also be providing recommendations for the improvement and enhancement of services in the interests of the children and young people we care for ensuring that the voices of children and young people are heard and reflected in reporting. You will communicate with, and offer support and guidance to external placement providers, directors and managers regarding compliance, continual improvement, and best safeguarding and care standard practices.

You must have significant experience of working in the children’s care sector either as a manager of a children’s home, social worker, regulator or as an independent (Children’s Homes Regulation 44) visitor for another organisation. You must have an excellent understanding of the Children’s Home (England) Regulation 2015, quality standards, guidance and social care common inspection framework. The ideal person must have significant experience of 16+/leaving care services and its legislation and guidance.

Why Lambeth:-

• Fantastic, modern working environment in the award-winning Lambeth Town Hall and Civic Centre buildings
• Competitive Salaries
• Up to 35 days annual leave, dependent upon continuous service
• 5 Minutes from London Underground and excellent transport links into the centre of London
• Hybrid/Flexible working
• Cycle to Work Scheme (including City Bike Hire scheme)
• Attractive Local Government Pension Scheme

We are a Stonewall diversity champion; a Living Wage Employer and we guarantee to interview all disabled candidates who meet the minimum criteria of the role. Please click here for a full list of our accreditations.

If you have any queries in relation to this job vacancy, please contact the Assistant Director: Andrews Osei, AOsei1@lambeth.gov.uk

Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs.

You will also be required to undertake a Cifas check. Further information about Cifas can be found at www.cifas.org.uk

Please note we operate an anonymised application process. If you are uploading your CV or a personal statement, please remove your personal details and replace these with your unique candidate application number.

Interested , click on the apply button and complete an on-line application, explicitly evidencing in the supporting statement field how you meet the shortlist criteria marked with an ‘A’, along with uploading your CV.

Job Description and Specification

Closing Date: Sunday 5th May 2024 at midnight

Lambeth aims for quality services and equal opportunities for all and is committed to safer recruitment

Proud member of the Disability Confident employer scheme

Description:

• Work on construction site as developer representative.
• Monitor operations to ensure that they meet quality standards.
• Inspect, test, or measure materials being used.
• Report inspection and test data
• Operate electronic inspection equipment and software

Requirement:

• At least 5 Year(s) of working experience in the related field is required for this position.
• Require working on site experience
• Related safty course certificate
• Ability to use measuring devices like gauges, meters, calipers etc.

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

Requirements:

• Experience in quality assurance, quality control & food safety in the F&B & Central Kitchen environment

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

Internal Processes and Reporting

• Maintain overall both Singapore and regional Business Entities’ Quality System through review, revision and update of quality management procedures and documentation which comprises of System Procedures (SPs), Standard Operating Procedures (SOPs) and Work Instructions (WI).
• Work with process owner(s) to establish new or revision of quality management processes and procedures.
• Review quality management processes to improve its effectiveness and efficiency.
• Plan and conduct yearly routine internal audits and inspections, scheduled quality audits, mock recalls and traceability exercises and follow up with audit report and ensure audit closure.
• Plan, prepare and coordinate external audits by regulatory bodies and customers and to track and monitor follow-up actions required to close out the audits.
• Track and manage deviations, CAPAs and customer complaints ensuring effective resolution through verification of the effectiveness of corrective and/or preventive actions.
• Lead investigation of all quality deviations and/or non-conformances detected and work with stakeholder(s) on root cause analysis and eliminate such deviations.
• Prepare and conduct Management Review with input from stakeholders and follow up with action items for closure.
• Monitor and track all QA deliverables and activities and conduct necessary follow through until closure to ensure QA KPI targets are met.
• Address quality and compliance related queries and concerns from internal stakeholders, customers and regulatory bodies and advice process owners on documentation related issues.
• Track and monitor both Singapore and Regional KPIs including Quality Assurance performance and develop monthly and/or quarterly analysis and reports for reporting to Management.

Project Support, Training and Continuous Improvement

• Provide QA support to new business development projects for potential or new onboarding customers and ensure quality requirements from both regulatory authorities and customers are met.
• Review contractual quality requirements for new and existing customers to ensure quality compliance and ensure quality objectives are met.
• Conduct training (initial training and refresher training) on international standards such as ISO 9001, ISO 13485, GDPMDS, QA internal training, quality related programs and quality management procedures
• Conduct process mapping and identify areas of improvement and implement steps required to improve processes within QA and other functions.
• Responsible for planning and implementation of QA related projects for continuous improvement including monthly progress tracking.

Others

• Carry out any other duties assigned from time to time by Head of QRA.

Requirements

• Bachelor's degree Science, Engineering-related field or equivalent experience
• Familiar with ISO 9001: 2015 / ISO 13485: 2016 /GDP/GDPMDS/GMP requirements.
• Experience or familiar with leading the internal audit for above standards would be highly advantageous
• Familiarity with quality management methodologies (e.g., Six Sigma, Lean, Root Cause Analysis) is a plus.
• Proficient in MS Office Applications (MS Word, Excel, Powerpoint)
• 2-3 years of relevant experience preferred.
• Strong analytical skills and attention to details.
• Excellent communication and interpersonal skills with ability to work collaboratively and influence cross-functional teams.
• Proficiency in data analysis and reporting tools.
• Problem-solving mindset and the ability to drive continuous improvement.
• This role will be based at 100H Pasir Panjang Rd, #07-01 OC@Pasir Panjang, Singapore 118524

Responsibilities:

• Perform inspections and tests on welded, metal, and machined components to ensure compliance with quality standards and specifications.
• Conduct visual inspections to identify welding defects and ensure proper welding techniques are used.
• Utilize various inspection tools and equipment to measure dimensions, tolerances, and surface finishes.
• Record and document inspection results and prepare inspection reports.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Ensure compliance with regulatory requirements and industry standards.
• Support continuous improvement initiatives to enhance overall quality and customer satisfaction.

Requirements:

• Min Nitec in mechanical engineering or it's equivalent
• At least one year related working experience
• Possess a valid Welding Inspector Certificate (CSWIP)
• Experience in Machining, Metal stamping, fabrication
• Knowledge in auditing skill for ISO9001

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Design, build, and configure applications to meet business process and application requirements.
• Develop comprehensive test plans to ensure the quality and reliability of Salesforce applications.
• Execute test plans manually and automate testing processes where applicable.
• Collaborate with cross-functional teams to identify and resolve software defects and issues.
• Ensure adherence to quality standards and best practices throughout the software development lifecycle.
• Implement continuous integration and delivery processes to improve testing efficiency and effectiveness.
• Provide timely and accurate reporting on test results and project status to stakeholders.
• Stay up to date with industry trends and best practices in quality assurance and software testing.

Qualifications:

• Diploma in Computer Studies, Computer Science, or related discipline.
• Minimum of 3 years of experience as a software tester, preferably in Salesforce platform.
• Completed at least one project using Scrum or equivalent Agile software development framework.
• Good understanding of quality assurance methodologies and best practices.
• Proficiency in test automation and scripting tools.
• Excellent problem-solving and analytical skills.

Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Looking for Junior & Senior Manual Testers (UAT):

1. Junior

Responsibilities

1. Work closely with UAT Team Lead to ensure requirements and scope are clearly understood.
2. Conduct UAT testing for business deliverables including new markets or products, application decommissions, operational improvements, and industry-driven regulatory changes.
3. Assist Test Lead to track UAT issues, and publish daily EOD test status.
4. Perform end to end testing with full understanding of the Business Requirements and Functional Specs.
5. Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
6. Ensure UAT artifacts and sign-offs are saved as the UAT audit trail.
7. Learn and master TOSCA tool which is a software testing tool used at UOB to design test cases and automate end to end testing

Requirements
� Knowledge in at least on one of the following would be advantageous:
- Electronic Banking (e.g. internet banking)
- Channels Banking (e.g. File transfer service, SWIFTnet)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs
� Knowledge or have experience on Test Cases Automation will be an added advantage
� Certified Tosca Test Design Specialist or Automation Specialist will be an added advantage
� Experience in writing testing SOP or setup/manual guide.
� Experience in System Testing

2. Senior

Responsibilities

1. Able to understand business requirements/functional requirements and translate them into test cases.
2. Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution
3. Able to collaborate with business and technology team to Ensure effective end to end testing.
4. At least 1+ years of experience in performing UAT testing or Business Analyst
5. Strong communication skills both written and verbal
6. Strong analytical skill
7. Attention to details

� Perform User Acceptance Testing (UAT), writing test cases, reporting defects and updating results.
� Able to understand business requirements/functional requirements and translate them into test cases.
� Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution.
� Able to collaborate with business and technology team to ensure effective end to end testing.
� Experience in performing UAT testing or Business Analyst is preferred.

1. Has knowledge in at least on one of the following;Electronic Banking (e.g. internet banking),
   Channels Banking (e.g. File transfer service, SWIFTnet)
   Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
   Liquidity (e.g. Sweeping and Pooling)
   Statements (e.g. MT940, Camt)
   APIs
   

Requirements
� Knowledge in at least on one of the following would be advantageous:
- Electronic Banking (e.g. internet banking)
- Channels Banking (e.g. File transfer service, SWIFTnet)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs
� Knowledge or have experience on Test Cases Automation will be an added advantage
� Certified Tosca Test Design Specialist or Automation Specialist will be an added advantage
� Experience in writing testing SOP or setup/manual guide.
� Experience in System Testing

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage