Total 3,195 quality assurance specialist job vacancies in Information Technology category in The United States of America

Job title – Technical Support Specialist

Location – Singapore

Job model – On site

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Provide technical support to customers, sales staff and customer service group including on-site visits. Develop new application protocols for specific product needs (e.g. validation of new product matrices).
• Develop and present technical presentations at industry meetings, seminars and webinars. Ability to troubleshoot products and design and execute experimental protocols using basic knowledge of chemistry, lab techniques, equipment and computer software as well as properly document results.
• Administer the product training program for products under their supervision. Support new product introductions by supporting R&D through the Design process, validation studies, beta site studies and staff/customer training.
• Drive Technical Publication in International Journal for Product Branding as well as Key Opinion Leaders Relationship Building. Establish Methods Application Development and Experiment with local Customer Food Matrices
• Provide Technical Presentation in Customer Workshops and Conferences in the Asia region. Travel is expected to be about 50% focusing on India and South Asia region.
• Required to be onsite during working hours for laboratory testing. Maintenance of lab equipment according ISO 9000. Advise on and support Safety risk assessment and new Chemicals Review documentation.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• A culture that prioritizes safety and well-being, both physically and mentally.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.

You bring

• Minimum of a Bachelors of Science in related field. (Chemical, Biology...etc)
• Resent college graduate (with minimal lab experience) required but 1-2 years’ experience is preferred.
• Must have an analytical skill with experience in troubleshooting. Very good written and verbal communication skills.
• Abilities: Ability to troubleshoot issues with products and services. Effectively communicate with others regarding technical product and market issues. Keen awareness of product and technical performance issues.
• Location: Romer Labs Singapore 3791 Jalan Bukit Merah #08-08, e-Centre@Redhill Singapore 159471

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

Back to search results Head of Quality Assurance Job No: 670621 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance, IT Pay Band 8 Refer a friend Apply Lead QA transformation and change initiatives in this key senior role   Influential position that requires empathy & ability to collaborate at all levels.  Brisbane, Sydney, or Melbourne location   About the role  We are seeking a Head of Quality Assurance (QA) to design and deliver Quality Assurance services for Insurance Australia. This critical role delivers an effective detective control and first line assurance to ensure accountable leaders are confident they are meeting obligations and operating within appropriate risk environment.   The Head of QA will lead the continuous transformation and optimisation of Quality Assurance across Insurance Australia. This includes evolving towards a risk-based QA program, realising the value from the function by driving change, optimising…

Click here to view more detail / apply for Head of Quality Assurance

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Technical Support Specialist

Hybrid

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your mission

We are looking for a tech-savvy person interested in various aspects of the IT industry – DB administration, Networking, Development, Product Management, and FinTech in general to join our fast-growing Tech Support Team. The Technical Support Specialist acts as the trusted advisor to all Enterprise accounts and a strategic focal and escalation point for technical improvements, business requirements, and critical incidents that may arise. The Technical Support matrix manages our biggest client’s production technical issues, provides technical support, resolves merchant service inquiries, or offers additional forms of real-time problem-solving while coordinating requirements in cross-company collaborations. We need a person with critical thinking skills who can understand the payment process's logic. A person who can speak in technical language with non-technical people and explain business-related requirements to technical staff.

Responsibilities

* Acts as technical trusted advisor and becomes a knowledge-center about the company’s products, and a go-to person for technical queries - Becoming Nuvei brand and product expert.

* Technical Issues management, a focal point for technical queries by Enterprise clients.

* Focus on resolving customer concerns solely through Salesforce.

* Providing technical guidance to clients based on established SLAs without a constant supervision.

* Be proactive - anticipating Enterprise merchant’s needs (or problems) before they are aware of them or need to contact us for assistance.

* Guiding clients to correct use of Nuvei's products and services.

* Investigating errors and logs and providing in-depth analysis for both clients and internal departments.

* Collecting and analyzing client requirements and translating them to Product requirements.

* Escalating technical complaints and incidents affecting the company's customers and services to the product owners internally.

* Working with relevant stakeholders and in parallel with many internal teams.

• Minimum 3 years of experience
• Hands on technical support experience or technical support in Payments/Fintech industry (ecommerce gaming, travel and retail).
• Knowledge using REST API and SDK
• Technical background - analyzing and producing reports, investigating logs, basic programming or web development skills, communication protocols (client-server, server-to-server, etc.) - IP, HTTP, SQL, etc.
• Fast learner, multi-tasker, and tech-oriented.
• Excellent time management and prioritization skills.
• Experience in technical customer support or 24/7 NOC in the high-tech industry.
• Experience in Product / Technical Support, or former involvement in support of Enterprise/Premium accounts.
• Available to work under stress and pressure coming from clients and senior management.
• Great interpersonal and communication skills.
• Problem-solving skills and ability to analyze complex schemes.
• Availability to work on shifts (on some occasions) or take a weekend shift when needed.
• Business level of English (B2)
• We are looking for AAA person to join our A-Team, you must be Autodidact, Accountable and Amazing - join us to lead the future of payments.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

• 2.5 additional days off each quarter, should the company achieve its quarterly targets
• Health insurance

Working Language

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to focus on delivering excellent healthcare informatics product service support expertise to customer and being there for customers when they need us most. The Technical Support Specialist is responsible for providing service support expertise to customers, ensuring high customer satisfaction. Activities include resolution of incidents, problems and services requests raised by customers (internal or external). The role provides a conduit between its area of expertise and the cross functional teams; comprising Philips EDI (Healthcare Informatics division) as represented by the Service Desk, Solutions Group, Project Office, EDI Sales and Management.

Key Responsibilities

• Manage and maintain effective communication with customers in relation to logged service requests, with internal & external cross-functional teams.
• Effectively utilize service tools for the logging, triage, and classification of cases in line with published work instructions, leading to resolution – remotely or onsite while being open to learning about new tools and technologies that can improve service delivery.
• Monitoring of cases that have been assigned to ensure SLAs are being met for communication and resolution, escalating cases where SLA breach is approaching, and a case is unresolved while being open to learning about ways to improve SLA performance and customer satisfaction.
• Meeting project milestones and timelines for tasks/activities that have been assigned.
• Work on root cause analysis of the incident and work through escalation matrix for conclusive analysis.
• Undertaking analysis of cases to identify recurring incidents and liaising with Incident management, SME, and other functional groups to ensure a permanent resolution to these incident types with objective to find ways to mitigate or prevent recurring issues.
• Participating in weekly rotating on-call responsibilities, providing 24/7 coverage.
• Work with a team to perform preventive maintenance.
• Continuously update knowledge and skills related to the job through formal training programs, self-study, and seeking feedback from team members and stakeholders, in order to improve job performance and provide the best service to customers.

To succeed in this role, you’ll need a customer-first attitude and the following

• Relevant degree in computer science or related technology with 5+ years hands-on experience supporting customers.
• Strong analytical and problem-solving skills with the ability to quickly learn and apply new technologies and troubleshoot complex issues.
• Excellent verbal and written communication skills with the ability to communicate technical information to non-technical stakeholders.
• Experience in incident management, problem management, and change management processes.
• Knowledge of ITIL framework and its application in service management.
• Experience in managing and supporting virtualized environments such as VMware and Hyper-V.
• Experience in administering and troubleshooting Oracle database, Windows Server, and network technologies.
• Familiarity with Radiological workflow, including DICOM, HL7 etc., is an advantage but not mandatory.
• Proven ability to work independently, take initiative, and be accountable for deliverables.
• Ability to work effectively in a team-oriented, collaborative environment.
• Awareness of security protocols, best practices, and compliance regulations.
• Experience with scripting languages such as PowerShell, batch, and Python for automation and process improvement.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Our client, requires a Technical Support Disrepair Specialist. Approx 6 months work. Duties include on site inspections of properties making Disrepair Claims, joint site inspections with surveyors to identify causes of disrepairs and make the necessary solutions within a tight time frame. Reporting to the Service Improvement Officer who is responsible for all Disrepair Claims that are active with the Local Authority. Taking an active role within the team. Working closely with housing management teams, tenants and TBC Staff to resolve all Disrepair Claims within the specified Legal timeframes.

Functional Responsibilities Overseeing operational delivery of all Disrepair Claims working closely with another Project Officer on site Undertaking site pre surveys to produce a report for Solicitors outlining works required and timescales for completion. Survey visits may be required with an independent surveyor working on behalf of the tenants solicitors. Ensuring that all works are carried out to a high standard by doing on site quality checks with external contractors and that any Estimated completion dates are still on target to be kept. Undertaking post inspections of completed works, making sure that all of the works identified on the Presurvey and Solicitors reports are completed to a high standard Working closely with the Service Improvement Officer and to make sure that records are always kept upto date for each job. Experience Recent experience of working in Local Authority or Housing Association with Housing Disrepairs is essential and comply with preparing CPR Part 35 reports, as well as identifying the causes of Disrepairs and providing solutions Someone who is a member of the Royal Institution of Chartered Surveyor would be beneficial (RICS) - Experience of repairs contractors is required and/or knowledge of HHSRS Experience of identifying works required from a Surveyors report A good knowledge of Housing Construction and problem solving essential Knowledge, Skills and Abilities Proven ability to work within a defined operational service area, to deliver high quality services and meet service and personal performance targets Knowledge of statutory Good Home Standards affecting housing and operational premises. Ability to contribute towards the delivery of continuous improvement Experience of successfully managing, improving and delivering performance whilst working as part of a team whilst motivating others Good working knowledge of principles and application of general building construction and maintenance techniques An up to date and continually developing technical housing knowledge inclusive of national, regional, local agendas and operational best practice. Knowledge of government legislation and best practice in repairs and maintenance Knowledge of relevant health and safety requirements for the delivery of an effective Disrepair service. Knowledge of CMD Building Regs - Full driving license - this post attracts essential car user allowance. Other Good knowledge of all Office applications: Word & Excel beneficial DBS check Our client offers: Monday to Friday 0900-1700 - 7.24hrs per day £20.85ph Other benefits of working for The Best Connection Group Ltd include: Weekly pay Online payslips Pension contribution 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday

Benefits & Requirements:
- Hourly rate as above (not age dependent)


All vacancies are available and correct at the time of posting. Some details may be subject to change.

As a Data Loss Prevention Specialist, you will play a crucial role in maintaining our client's robust security infrastructure. You will manage, administer, and support their Data Security and Endpoint Security technologies, ensuring optimal performance and security. Your role will also involve handling technical transitions and validating security services from other regions to Singapore. You will participate in projects and proof-of-concept initiatives involving security services, always working with continuous improvement principles. As a subject matter specialist in data security technologies, your expertise will be invaluable in maintaining our client's high standards of data protection.

What you bring:

The ideal candidate for this Data Loss Prevention Specialist role brings a wealth of IT security experience to the table. With at least 8-10 years' experience in administration and management of IT security technologies such as Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification among others. A degree in Information Technology or Computer Science is essential. Your knowledge of different domains of IT Security will be invaluable, as will your experience in defining, implementing, and enforcing enterprise-level IT security policies. Your excellent analytical, communication and documentation skills will enable you to excel in this role, as will your strong understanding of ITIL processes.

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions
• Bachelor's/Master's/Engineering graduate or equivalent technical degree in Information Technology or Computer Science
• Knowledge of different domains of IT Security
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions
• Excellent analytical, communication and documentation skills
• Strong understanding of ITIL processes

What sets this company apart:

Our client is a leading global bank with a significant presence in Asia Pacific. Their Singapore centre is the second largest IT setup for their worldwide business, working daily with international branches located in 30 markets. They are committed to envisioning and preparing the Bank’s futures information systems, partnering and supporting core banking flagships and transverse areas in their large scale development projects, and providing premium In-house Banking applications. This unique positioning empowers them to bring their core banking business a sustainable competitive advantage on the market.

What's next:

Ready to take your career to the next level? Apply now!

Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

The Opportunity:

Due to an Expansion in their Maintenance division, a groundbreaking leader in the Australian mining industry is partnering with Techforce Personnel to find their next Master Data Specialist. In line with these expanding needs, our partner is seeking that this Master Data Specialist have proven experience working with Mineral Processing, Crushing Circuits, and Conveyors.
  
  
Job Responsibilities:

As a Master Data Specialist, you will be responsible for standardising the asset register ensuring data integrity. You will also be providing up to date records and reports in relation to Critical Equipment, Spare Parts Management and Maintenance information to streamline the planning process. Your duties include but are not limited to:


Maintaining accurate and complete asset registers for the various fixed plant on site.
Generate reports that optimise asset life cycle, identify critical assets, spare parts as well as risk identification and management. 
Manage inventory
... Click here to view more detail / apply for Master Data Specialist

Location: Fortitude Valley, Queensland, Australia

Job ID: R0048885

Date Posted: 2024-04-16

Company Name: HITACHI ENERGY AUSTRALIA PTY LTD

Profession (Job Category): Communications & Corporate Affairs

Job Schedule:  Full time

Remote: No

Job Description:
Mission Statement:
The Technical Application Support Specialist will maximize productivity of the CX organization by providing application and technical support to internal CX team and customers. Delivering high standards in every aspect of customer experience while ensuring compliance with company procedures. Working with leadership to oversee creation or enhancement of programs designed to increase customer satisfaction, self-service, and productivity. 

Your Responsibility: 

Acting as a first point of contact and owner of queries and issues raised by the customer. Understand, troubleshoot, analyze, and resolve software issues reported to CX by clients and/or Hitachi Energy implementation staff. 
Providing consultation, diagnosis, escalation, status reporting and resolution implementation to reported problems. Investigating reported problems and defects at a detailed level,
... Click here to view more detail / apply for Application Support Specialist ? Technical

Job Description

Key responsibilities include, but are not exclusively:

• Provide outstanding support in the form of technical assistance (remote/onsite) to the regional service teams in your area of product specialization - Scanning Electron Microscopy (SEM) and Small/Large Dual Beam (SDB/LDB).
• Partner with the central Global Technical Service (GTS) team and multi-functional departments to bring in the service related requirements and to sustain support through the life of the system.
• Provide mentorship and feedback on service tools, repair and installation work instructions
• Provide feedback on spares parts and associated work instructions and diagnostic and test procedures required for support of systems.
• Provide feedback to product quality teams, analyse and initiate improvement projects on systems and subsystems as the need arises.
• Gives primarily input or develops sophisticated problem solving documentation. Validates service documentation and software.
• Nurture and develop positive working relationships with Field Service Engineers (FSE), Applications, other Global Technical Support (GTS) groups, Development and Operations
• Working in compliance with legislation and IMS

Requirements:

• Typically requires university degree in Electronics, Mechanics, or related subject area or comparable training (military or technical school).
• Typically requires 5-10 years’ experience with service and/or manufacturing in high-tech industry or laboratory.
• Electron microscopy knowledge (SEM/SDB/LDB) is a huge advantage
• Experience with analytical equipment (electronics, software, physics, mechanics) such as Wafer Steppers, Medical Equipment (e.g. MRI-scan) is welcomed.
• All-round technical knowledge and practical skills in multidisciplinary trouble shooting
• Proven track record as a self-starter who is also highly productive when not supervised
• Preferably experience as a customer or field service engineer with Scanning Electron Microscope (SEM).
• Works with demanding customers and understands the importance of customer relations and intimacy.
• Domestic and International Travel (30% of working time following initial training period).
• Proficient in English (verbal and in writing).

Proficiencies:

• Customer Focus
• Communication
• Logical thinking
• Sophisticated Problem solving
• Planning / Prioritizing & Goal setting
• Decisiveness
• Tolerance of Ambiguity
• Teamwork
• Energizing others
• Flexibility
• Decision making and Problem Solving
• Relationship building
• Influence & Persuasion
• Self driving
• Get results

Job Description

• Responsible for overseeing the development process of inspection system, ensuring its efficiency and functionality.
• Responsible for developing code for the Linear Heat Detector (LHD) server.
• Tasks entail implementing SLAM (Simultaneous Localization and Mapping) algorithms for precise positioning and navigation. Additionally, managing socket communication protocols to facilitate seamless interaction.
• Establishing waypoints and implementing geotagging within the SLAM system.
• Handling database management tasks to efficiently store and retrieve relevant data. Implementing image recognition techniques to enhance the system's capabilities.
• Collaborating closely with clients to understand their specific needs and requirements. Leading the deployment process, including on-site installation and configuration of inspection system to ensure its seamless integration and optimal performance.
• Liaising with domestic contacts to modify the interface and enhance the graphical user interface (GUI).
• Configuring on-site Network Time Protocol (NTP) settings.
• Deliver on-site training for software/hardware, coordinate communication, and ensure successful deployment.
• Perform simple troubleshooting, maintenance, and repairs on-site.
• Assist with demonstrations for clients and sales team at customer sites.
• Responsively address client needs, foster strong customer relationships, and ensure satisfaction.

Job Requirements

• Graduate Diploma or Bachelor’s Degree in Project Management or related field
• Technical knowledge in troubleshooting, maintenance and repairs on site
• Excellent time management skills with the ability to prioritize work and manage several tasks concurrently
• Fast learner and good adaptability for the new environment
• Detailed oriented and able to work well in a team
• Excellent verbal and written communication skills in both English and Chinese

This is a 12 months contract assigned to our client

Work Location: To be confirmed (during interview)

Salary Range : $5,000-$7,000

Job Description

1. Design, build and configure applications to meet business process and application requirements.

2. Quality engineer/ tester will develop and execute test plans, automate testing processes, and ensure the

high quality and reliability of Salesforce applications through testing and continuous integration.

3. Shall have at least a Diploma in Computer Studies, or related discipline,

4. Completed at least one (1) project using Scrum

5. Agile software development framework, and three (3) years’ experience as a software tester in the

Software Platform involved in the project.

6. Certified Tester Foundation Level (CTFL) and above would be advantageous.

We are unique  Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.  About Network AssuranceOur Network Assurance Team has joined the Customer and Commercial Team and we have a number of new Network Assurance Facilitator roles, Level 1 & Level 2, that we are recruiting for across the state. Customer and Commercial are leading several exciting projects that involve new ways of working to allow us to be safer, smarter and more efficient, and to better serve our customers and communities.  About the role  As a Network Assurance Facilitator Level 2 and Power Quality (PQ), you will be responsible for the delivery of contestable and non-contestable inspection/audit processes, revenue risk, and power quality investigations. This role requires a high level of technical…

Click here to view more detail / apply for Network Assurance Facilitator - Level 2 & PQ

Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below.

Who We Are:

• NHP are specialists in Electrical & Automation Products, Systems & Solutions
• 100% Australian owned (Over 50 years of Electrical & Engineering excellence!)
• Local choice with the power of global partners
• 17 branches throughout Australia & New Zealand
• 15,000 stocked items; 75,000+ marked line items
• Driven by a team of over 800 dedicated & committed employees

“At NHP we recognise that our people determine the success of our business”.


About the Role:

NHP is looking for a Technology Sales Specialist - Automation - to join our Brisbane team, providing specialist technical advice on NHP and Rockwell products and solutions to increase knowledge and utilisation to both internal and external stakeholders.

With a focus on Automation Systems including PLC, PAC, Communications Networks, HMI Devices, Programming and Visualisation Software.

Responsibilities include:

• Provide specialist technical advice on NHP and Rockwell Automation products and solutions
• Gain understanding of customer requirements and tailor the solution to showcase NHP & Rockwell value proposition
• Increase the product and solutions knowledge to internal/external sales staff
• Build & maintain close relationships with key accounts, consultants and local electrical regulators, and satisfy their technical requirements
• Access project specifications and select compliant product to assist estimators to prepare quotations
• Ensure CRM is updated regularly to reflect activities & current information on projects and customer contract details and opportunity pipeline
• Actively work with the sales team to come up with strategies to grow market share for specific industries and customers


Ideally you will have / be:

• An Electrical Engineering degree
• Strong Technical background, with an Automation focus
• Experience in engineering PLC systems and system integration
• Rockwell Platform experience
• The ability & initiative to solve technical problems
• A motivation in Sales
• Strong analytical skills in market investigations, sales forecasting & market analysis
• Well established communication skills with the ability to develop relationships with both internal and external stakeholders
• A team player with a ‘can do’ attitude & a willingness to work with a range of different customers and industry types

In return, we will offer you:

NHP offers a supportive & empowering work environment which allows for autonomy and innovative thinking. Come and enjoy the benefits of working at NHP including:

• Competitive Base Salary + Superannuation
• Company Car OR Car Allowance
• Tools of the Trade (mobile phone, laptop)
• A great place to work – the word ‘family’ encompasses who we are and how we do business
• A culture that encourages work / life balance (flexible work environment)
• Ongoing learning & development to meet your professional development needs
• Access to an Employee Assistance Program for you and your family
• Job security

Salary range - $80K - $95K Base.

NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid.

How to apply:

To be considered for this fantastic opportunity, simply apply via this advertisement. Or visit our careers page: www.nhp.com.au. To keep up to date with all things ‘NHP’ please connect with us on Linkedin https://www.linkedin.com/company/nhp-electrical-engineering-products-pty-ltd/