Total 2 quality assurance job vacancies in Human Resources category in The United States of America

The key roles and responsibilities of the HR and Quality Manager are: (*please see the attached job description and person specification document for full details) Leading the operational management and administration of HR and quality across the organisation. Providing HR guidance and support to line managers. Managing and supporting an Administrator. Leading on health and safety and equality, diversity and inclusion for the organisation. Co-ordinating the review process of organisational policies and procedures. Leading and developing Derbyshire Mind's recruitment, induction and performance management processes. Ensuring that Derbyshire Mind's HR systems and processes are in line with employment law. Leading the delivery and development of staff and volunteer training. Co-ordinating Derbyshire Mind's Mind Quality Mark (MQM) review process. Managing Derbyshire Mind's office sites and facilities. Attending Board meetings and being an active member of the Governance Sub-Committee

Job Profile Summary:

You will be processing the applications and executing the due diligence checks for candidates who are applying to be Representatives with Prudential Assurance Company Singapore (Pte) Limited (“PACS”)/ Prudential Financial Advisers Singapore (“PFA”). You are required to ensure all processes are carried out in accordance with Standard Operating Procedures (“SOP”) with high level of accuracy and, within stipulated turnaround time (“TAT”).

Job Description:

• Processing of applications for candidates who are applying to be Representatives with the Company.
• Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework (“RNF”).
• Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates, Vendor, Verifiers) to carry out the required due diligence checks.
• Submission of the Appointment of Representatives in designated system (s).
• Timely and accurate record keeping and documentation.
• Ensure all processes are carried out accurately and timely in accordance with Standard Operating Procedures (“SOP”).
• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
• Other ad-hoc tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills.
• Confident in decision making and problem solving.
• Ability to adapt to fast-paced and challenging work situations.
• Meticulous, with eye for details.
• Curiosity in exploring new tools and solutions to address operational needs .

Working Experience

• Relevant working experience will be advantageous.
• Proficiency in Microsoft Office Suite preferred (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).
• Familiarity with mail merge, spreadsheet management, and basic data analysis will be advantageous.

Education

• Diploma/Degree in Business Management/Finance

Language

• Strong command of English