Total 9 Others operations advisor job vacancies in penang

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

 

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

 

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

 

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

 

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

Job Scope 工作范围:

• Building relationship & network with stakeholders from various background.
  (与各种背景的利益相关者, 建立关系。)
• Responsible for consult stakeholders for risk management with insurance, will, trust, estate planning, investment, etc) (负责为利益相关者, 提供有关风险管理、保险、遗嘱、信托、房产规划、投资等方面的咨询服务。)
• Engage in sales and marketing events. (参与销售和营销活动。)
• Provide follow up on the policy servicing services to customer, i.e: payment mode, change in plans, trustee appointment, top-ups, etc. (为客户提供保单服务的后续跟进，例如：付款方式、计划变更、受托人任命、增加投资额等。)
• Providing professional financial advisory services, guiding stakeholders based on their requirement. (提供专业的财务咨询服务，根据利益相关者的要求进行协调。)
• Negotiating with stakeholders according to their requirements for contracts.
  (根据利益相关者的要求进行合同谈判。)

 

Requirement 需求:

• Applicable for Malaysian only (只限马来西亚公民)
• Diploma/ Degree/ Bach Degree (文凭/学位/学士学位)
• Part Time/Full Time/Fresh Graduates are encouraged to apply
  (兼职/全职/应届毕业生均可申请)
• Candidates with business, finance, sales & marketing background are welcome to apply (拥有商业、金融、销售和营销背景的候选人欢迎申请)

Perks & Benefits 福利待遇

• Basic + Commission and bonus (基本工资 + 佣金和奖金)
• Flexible working hours (灵活的工作时间)
• Training will be provided (提供培训)
• Regular team activities (团队活动)
• Company trips (公司旅行)
• Allowance (travel stipends, transportation, etc.)(津贴（旅行津贴、交通津贴等）)
• Personal development opportunities (个人发展机会)

Job Scope 工作範圍:

• Building relationship & network with stakeholders from various background.
  (與各種背景的利害關係人, 建立關係。)
• Responsible for consult stakeholders for risk management with insurance, will, trust, estate planning, investment, etc) (負責為利害關係人, 提供有關風險管理、保險、遺囑、信託、房產規劃、投資等方面的諮詢服務。)
• Engage in sales and marketing events. (參與銷售和行銷活動。)
• Provide follow up on the policy servicing services to customer, ie: payment mode, change in plans, trustee appointment, top-ups, etc. (為客戶提供保單服務的後續跟進，例如：付款方式、計劃變更、受託人任命、增加投資額等。
• Providing professional financial advisory services, guiding stakeholders based on their requirement. (提供專業的財務諮詢服務，根據利益相關者的要求進行協調。)
• Negotiating with stakeholders according to their requirements for contracts.
  (根據利害關係人的要求進行合約談判。)

Requirement 需求:

• Diploma/ Degree/ Bach Degree (文憑/學位/學士學位)
• Part Time/Full Time/Fresh Graduates are encouraged to apply
  (兼職/全職/應屆畢業生皆可申請)
• Candidates with business, finance, sales & marketing background are welcome to apply (擁有商業、金融、銷售和營銷背景的候選人歡迎申請)

Perks & Benefits 福利待遇

• Basic + Commission and bonus (基本工資+ 佣金和獎金)
• Flexible working hours (彈性的工作時間)
• Training will be provided (提供訓練)
• Regular team activities (團隊活動)
• Company trips (公司旅行)
• Allowance (travel stipends, transportation, etc.)(津貼（旅費津貼、交通津貼等）)
• Personal development opportunities (個人發展機會)

Job Description :

At Ezi Motartech, we believe in the power of innovation and collaboration to drive success. As an Operations Associate: Administrative and Delivery Specialist, you'll have the opportunity to showcase your skills in both administrative support and delivery coordination. This multifaceted role is ideal for individuals who thrive in dynamic environments and are committed to delivering exceptional results.

 

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to various departments, including managing correspondence, scheduling appointments, and maintaining office supplies.
• Delivery Coordination: Oversee the coordination of delivery schedules, ensuring timely and accurate deliveries to our valued customers.
• Customer Interaction: Serve as a primary point of contact for customer inquiries, providing outstanding service and resolving issues promptly to ensure customer satisfaction.
• Inventory Management: Assist in managing inventory levels, conducting regular stock checks, and coordinating replenishment as needed to meet demand.
• Documentation and Record-Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and regulatory requirements.
• Cross-Functional Collaboration: Collaborate with team members across departments to support operational initiatives and drive continuous improvement in processes and procedures.

 

Qualifications:

• Previous experience in administrative support, customer service, or operations roles is advantageous.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficiency in Microsoft Office suite and experience with database management software.
• Detail-oriented mindset with strong organizational and problem-solving skills.
  Ability to thrive in a fast-paced, team-oriented environment.
• Fresh Grads are encouraged to apply.
• SQL Accounting is Required

Perks & Benefits

• Work Life Balance
• Personal development opportunities
• Profit Sharing
• Meal allowance
• Group Insurance
• Parking allowance

職位說明 ：

在 Ezi Motartech，我們相信創新和協作的力量可以推動成功。作為營運助理：行政和交付專家，您將有機會展示您在行政支援和交付協調方面的技能。這種多面性的角色非常適合在動態環境中茁壯成長並致力於提供卓越成果的個人。

主要責任：

• 行政支援：為各部門提供全面的行政支持，包括管理信函、安排預約和維護辦公用品。
• 交付協調：監督交付時間表的協調，確保及時、準確地交付給我們尊貴的客戶。
• 客戶互動：作為客戶諮詢的主要聯絡點，提供卓越的服務並及時解決問題，以確保客戶滿意度。
• 庫存管理：協助管理庫存水平，定期檢查庫存，並根據需要協調補貨以滿足需求。
• 文件和記錄保存：維護準確的記錄和文件，確保遵守公司政策和監管要求。
• 跨職能協作：與跨部門的團隊成員合作，支援營運計劃並推動流程和程序的持續改進。

資格：

• 具行政支援、客戶服務或營運職位經驗者優先。
• 優秀的溝通和人際交往能力，具有強烈的客戶服務導向。
• 熟練使用 Microsoft Office 套件並擁有資料庫管理軟體的經驗。
• 注重細節的心態，具有較強的組織和解決問題的能力。
  能夠在快節奏、以團隊為導向的環境中茁壯成長。
• 鼓勵應屆畢業生申請。

津貼和福利

• 工作與生活的平衡
• 個人發展機會
• 利潤分享

職責

主要責任：

尋找新客戶和新業務
為潛在客戶提供專業諮詢/建議
透過整體財務規劃提供財務解決方案：風險管理、投資和遺產規劃
發展管理和領導技能的機會

套餐及福利：

津貼計劃可滿足您的基本需求。
增加收入的機會（每月基本津貼+無限佣金+無限獎勵）。
由經驗豐富的從業者提供培訓、輔導和指導
每年都有機會贏得海外度假旅行
有機會體驗「工作與生活融合」的職業生涯

資格

我們正在尋找具有以下特徵的候選人：

最低文憑持有者或高等教育資格
財務穩定（無破產）
擁有自己的交通工具
有成就和進步的動力
自力更生、遵守紀律、注重機會、採取行動、以結果為導向
正向的學習態度，願意學習，可輔導

津貼和福利

• 佣金和獎金
• 定期團隊活動

Hiring immediately @ Location : Georgetown, Penang

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English       

        

* We welcome applications from freshers.

   Working Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future)                                                                                                                                                   

• Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level)                                      
• Experience in the sales or customer service industry is an added advantage.                                                                                                                   
• Responsibilities include handling customers via calls, emails, and chat                                                                                                                                                                                                                                                                                                                                       

Salary: Basic salary of RM 3800 + Fixed Language allowance of RM 300                                                                                                                                                                                                        

Responsibilities                                                                                                                 

●     Delivering exceptional customer interactions, evaluated through client call quality reports, call audits, and customer satisfaction surveys.                                                                                                                      

●     Offering pre-sales consultative solutions to articulate the features and advantages of the client's products to customers contacting the Retail Contact Centre Sales and Service.                                                                                                                       

●     Accurately recording valid orders and documenting all Saved For Later ("SFL") opportunities.                                                                                                                 

●     Actively selling and providing sales support for products to boost incremental revenue, all while ensuring the highest levels of customer satisfaction survey scores.                                                                                                                     

●     Demonstrating a proficient understanding of all client-supported products, both current and future, evidenced by client call quality reports, call audits, and customer satisfaction survey scores.                                                                                                             

●     Ensuring innovation and quality in every customer interaction.                                                                                                                    

●     Entering all necessary data elements into the internal Online Store and other record-keeping systems following client training and operational procedures.                                                                                                             

●     Maintaining a comprehensive awareness of the client's strengths in the industry.                                                                                                                                                                                                                             

• Minimum of Diploma in any field                                                                                                       

●     Demonstrated business language fluency in Bahasa Melayu and fluency for all Advisors in business English                                                                                                                       

●     Professional working experience dealing with face-to-face or virtual interactions with customers preferred.                                                                                                                       

●     Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration                                                                                                                      

●     Excellent understanding and knowledge on high technology products and computers and operating systems                                                                                                                       

●     Effective time management strategy including ability to multi-task, prioritize, organize and balance workload                                                                                                                       

●     Excellent judgment and decision-making skills                

Language allowance 300RM Per month

Pulau Pinang (Penang), Malaysia

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

Business unit:

Downstream

Experience Level:

Early Careers

Job Description:

Where do you fit In?

As Terminal Operations Supervisor you will take the lead to ensure compliance with all the relevant standards and regulations both internal and external.

You will monitor and support terminals with a Terminal Automation System (TAS), Reliability &- Integrity (R&I) plan, Asset Management Plan (AMP), and Standard Operating Procedure (SOP). To provide relief coverage to terminal operations during the shortage of manpower and support the execution of a project.

What’s the role? 

• Conduct business under Shell’s Statement of General Business Principles.
• Assist the Terminal Manager in ensuring that there is an effective implementation of the company’s Business Controls Framework. This requires adherence to company policies, standards, guidelines, and systems (procedures).
• Involved and participated in achieving KPI targets. This includes prompt collation, preparation, and submission of all reportorial requirements to monitor agreed KPIs.
• Involved, participated, and complied with the defined Business Continuity Plan/Disaster Recovery Plan to avoid disruptions in depot operations.
• Responsible for all maintenance management activities in the Terminal including but not exclusive to Routine maintenance, Gantry, Terminal Operations, Firefighting Equipment, Tanks, Jetty, Pipelines, Electrical, Pumps, Pressure Relief Valve/Temperature Relief Valve (PRV/TRV), Hoses, Surveillance.
• Responsible for the day-to-day execution of maintenance work, generally managed through a computerized maintenance management system (GSAP PM).
• Maintain HSSE critical equipment and ensure optimum working conditions.
• Involved in the implementation and maintenance of the T&S Management Systems (examples: Terminal Operations Manuals, Local Operating Procedures, HSSE Management System, Emergency Response Plan, Oil Spill Contingency Plan, Asset Integrity Process Safety Manual, etc.).
• Involved in obtaining the allocation of the necessary funds and business approval, construction and decommissioning of assets, and project performance reviews during yearly budget exercises.
• Assist the Terminal Manager in ensuring that key issues in the terminal operations (using the Risk Matrix) are identified and that action plans are developed.
• Involved in terminal initiatives/programs and their implementation. This may be on HSSE, Road Transport, GSAP, Distribution-Global Asset Management Excellence, Finance, People, etc.
• Responsible for verifying and monitoring preventive maintenance execution at the Terminal. To ensure proper and timely execution of the Reliability and Integrity (R&I) program, including Tank, Jetty and Pipeline Integrity Program. (TIP, JIP, and PIP).
• To be part of the terminal Firefighting, emergency response/oil spill management team and shall participate in the required training/drills.
• Support and participate in all audits/reviews of the terminal.
• Support and supervise all engineering projects in the terminal, including those initiated by Engineering.
• Participate in all regular HSSE meetings and ensure the integrity of documents.
• Supervise terminal operators in day-to-day work as well as provide training as and when required.
• Maintain HSSE critical equipment and ensure optimum working conditions.
• Become & maintain a certified Shore Officer which involves:
• Coordinating with the Ship representative and Terminal regarding any change in the discharge and/or loading plan.
• Ensuring that all shore operations sections of the ship-to-shore checklist (SSSCL) is accomplished according to procedures and following HSSE standards as an accredited shore officer.
• Ensuring safe discharge and loading operations at the terminal and jetties.
• Maintaining and making available recommended and intrinsically safe telecommunications equipment for use during the entire duration of the product receiving and loading activities.

What do we need from you?

• As the business environment is challenging and dynamic, individual needs to be resilient, adaptable, and open to changes and challenges.
• Strong communication and interpersonal skills
• Self-starter, with a strong desire to learn new skills.
• Diploma or bachelor’s degree, experience in maintenance chemical or fuel handling
• Ability to build effective relationships with broad multi-disciplinary teams and external stakeholders.
• With at least 3 to 4 years of experience with Fuel and Terminal experience

Company Description

Shell has been a partner in powering Malaysia’s progress since 1891 when we established our first depot in the Straits Settlements. Today, we are an integrated energy company comprising Upstream, Downstream, Integrated Gas and New Energies, Projects & Technology, and Shell Business Operations. Shell Malaysia aims to be the leading energy player in the country, powering Malaysia’s future with cleaner, innovative, and competitive energy solutions.

Ø Upstream

For more than a century, Shell has been operating and we continue to extract and deliver oil and gas efficiently, profitably, and in environmentally friendly and socially responsible ways to meet evolving customer needs and the growing energy demand.

Ø Downstream

With over 950 service stations, Shell has the leading market share in the fuels retailing business in Malaysia. In Malaysia, we make and sell more than 600 different lubricants for the automotive sector, heavy-duty transport, food processing, and power generation. We are the lubricants market leader in Sabah and Sarawak.

Ø Integrated Gas, Renewables and Energy Solutions

Shell set out its Powering Progress strategy, which we aim to deliver through our three business pillars of Growth, Transition, and Upstream. The Growth Pillar includes our Marketing and Renewables & Energy Solutions businesses and focuses on working with our customers to accelerate the transition to net-zero emissions. One of our achievements, Sarawak onshore: the World’s first commercial GTL plant (SMDS)

Ø Project & Technology

As P&T, we exist to make the delivery of Shell’s strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work                                               

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

-

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.