Total 24 Manager operations advisor job vacancies in Education / Training category in The United States of America

Job Scope

This market research operation role entails three key fundamental areas:

Project Management

- Be a dedicated project manager to large-scale operation(s) - some projects may span across 365 days, 24/7 hours. Hence project management, mitigation and escalation need to be prompt and timely.

- Establish and maintain project plans, standard operating procedure (SOPs) and fieldwork schedules, including timelines and milestones diligently.

- Provide regular updates on the progress of the project to leadership and broader team.

- Manage project within budgeted cost and time, including the resources required.

- Identify areas for process improvement and implement changes as necessary to improve efficiency and effectiveness.

- Work with cross-functional teams, including research analysts, programmer, and data science team to ensure successful completion of research projects.

Fieldwork Operations

- Oversee and manage a large pool of supervisors and interviewers - including recruitment and training to ensure that the team is knowledgeable about the project requirements and execute their tasks smoothly.

- Plan and assign surveyors for fieldwork across various shifts and locations.

- Facilitate, support and delegate work to the fieldwork supervisors to ensure smooth operations on the ground.

- Building strong rapport with the supervisors and interviewers.

- Perform quarterly evaluations of the supervisors and interviewers, ensuring the quality of data collection.

- Conduct quality control checks on data regularly to ensure accuracy and reliability.

- Conduct back-checks and address errors and logic checks in questionnaires.

Vendor Management

- Management of the external vendors in terms of milestones and timelines.

- Coordination with external vendors such as panel partners to ensure that all research projects meet the required quality standards.

Job requirements and expectations

- Minimum qualification of degree in any fields

- Minimum 4 years of experience in market research operations or a related field

- Strong attention to detail and the ability to manage multiple projects simultaneously.

- Knowledgeable about research methodologies and able to propose relevant methods to achieve objectives as well as ensure representation.

- Possesses great soft skills and personality - approachable, candid, go-getting and collaborative.

- Strong communication skills and the ability to work effectively with cross-functional teams, external vendors, and surveyors.

- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.

- Strong problem-solving skills to help mitigate problems and issues in field.

- Challenges the status quo and always looking for ways to improve productivity and efficiencies.

- Ability to also manage client communications is advantageous.

About us

Welcome to the Insights Table. We are a market research agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.

The purpose of this role is to develop, maintain and coordinate high-quality administration of the day-to-day running of the Biomedical Research Centre grant to ensure effective and efficient conduct. You will work closely with the Chief Investigators, Co-Investigators, researchers and colleagues within the Nottingham NIHR Biomedical Research Centre Surgery, Trauma, Musculoskeletal Ageing and Recovery (BRC MSK) Theme to ensure successful completion of the research.

Candidates should have excellent IT skills including database management and good written and verbal communication skills with the ability to respond independently to complex queries and demonstrate planning and organisational skills.

More information about the Nottingham BRC MSK theme can be found on our website.

https://nottinghambrc.nihr.ac.uk/research/musculoskeletal-surgery-inflammation-recovery

This role is available on a full-time (36.25 hours per week) fixed-term basis for 3 years. Applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part-time and the number of preferred hours. Arrangements for job share would be considered.

Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

Informal enquiries may be addressed to Dr Suzanne Miller by email suzanne.miller@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Proud member of the Disability Confident employer scheme

Institute for Social Science ResearchBroaden your career within one of QLD’s largest employersBelong to a vibrant community where your work genuinely makes an impactFree parking is available to staff at the Long Pocket siteBased at Long Pocket only 10 minutes from St Lucia CampusAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting, real-world impact.Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:26 weeks paid parental leave or 14 weeks…

Click here to view more detail / apply for Research Operations Manager - ISSR

Job Summary:
The Learning Operations and Quality Manager SE Asia will serve as a liaison between Disney Cruise Line and our vendors in APAC region, responsible for training, development and quality assurance. They will consult with client areas to understand and analyze performance and provide recommendations. They will collaborate with business partners and subject matter experts to design, develop, implement, and evaluate learning solutions. In addition, they will partner with Disney Cruise Line Leadership to develop and maintain the quality assurance standards that align with operational goals. They will facilitate training programs in domestic/international locations for all a variety of audiences at all levels of the organization, providing performance feedback as needed. The Learning Operations and Quality Manager SE Asia based on client area, will arrange training sessions, create/maintain training calendars, manage the training scheduling process and support the administrative and logistical aspects of training delivery and implementation.

Responsibilities:

• Manage client relationships, consult and provide performance recommendations and be a key decision-maker onsite at worldwide training locations, ensuring all decisions are in the best interest of the Business, Learner and Cast.
  Support and partner with vendors as needed in establishing and maintaining quality assurance practices within the operation.
  Ensure consistency and monitoring is applied in accordance with established operational goals.
  Maintain significant knowledge of all product offerings, procedures and policies.
  Consult with client areas to analyze and understand performance concerns, determine if a learning solution is needed, and provide outcomes that drive performance improvements for teams, business units and individuals.
  Apply solid instructional design skills and effectively use learning principles and creativity to assist with design and development projects, as needed, that transfer knowledge and engage participants in the learning process.
  Develop and execute multiple project plans simultaneously, identify appropriate team members, assign and drive task completion, schedule and host meetings, and oversee the completion of project goals within an established timeline.
  Facilitate training programs in domestic/international locations for audiences at all levels of the organization within client areas as needed using a variety of facilitation techniques and methods.
  Analyze learner performance, coach and provide feedback throughout the training process.
  Execute the administrative and logistical aspects of training delivery/implementation including but not limited to port training schedules, support materials and supply preparation.
  Maintain a high-level of knowledge of human performance improvement.
  Proactively utilize critical thinking skills to make strategic decisions, perform time-sensitive actions, mitigate risk in projects, partner with key support areas, as needed, and ensure the Business, Learner and Cast are considered in all decisions made.
  Provide clear, concise and consistent communication and act as an advocate to champion change.
  Manage diverse responsibilities with the ability to shift priorities and complete a multitude of tasks in a rapidly, ever changing environment.
  Develop and maintain positive working relationships and build credibility with team members, partners, support teams, and client areas.
  Leverage multiple software applications to effectively and efficiently design learning solutions.
  Adapt quickly to leadership direction and feedback.
  Handle sensitive and confidential information with the highest level of integrity.
  Frequent travel to international and domestic locations.
  Perform other duties as assigned.
  

Basic Qualifications:

• Proven learning and development consulting experience with clients.
  Proven knowledge and experience of human performance improvement and learning and development methodologies.
  Demonstrated ability to lead projects, meet corresponding deadlines, handle multiple priorities, and perform job responsibilities autonomously in a fast-paced environment.
  Demonstrated process-centric thinking, strong organizational and time management skills, attention to detail, and eye for process improvement opportunities.
  Proven ability to conduct effective needs analysis, identify gaps and provide recommendations as needed Demonstrated experience in creating technical and soft skills training in a variety of applications such as computer-based training, facilitator-led training, blended learning, self-study, and job aids.
  Clearly and effectively communicate key information to partners at all levels of the organization.
  Proven ability to analyze performance, coach and provide feedback.
  Strong background in training delivery, implementation and logistics.
  Process-centric thinking, strong organizational skills, attention to detail, and ability to recognize process improvement opportunities.
  Highly motivated, self-starter, with the ability to work independently, adapt to change, and take independent actions to hold self accountable to meet or exceed client expectations.
  Ability to thrive in a dynamic, ever-changing environment and maintain a professional composure and demonstrate good judgement while handling a multitude of tasks and difficult situations.
  Strong partnering, influencing and relationship-building skills.
  Demonstrated ability to work well under pressure while handling multiple priorities, use problem solving methodology for decision making and follow up.
  Ability to learn and maintain knowledge of supported client areas.
  Computer proficiency and ability to work in multiple software applications including eLearning authoring tools and a Learning Content Repository (LCR).
  Ability to execute strategy, with proven experience tactically implementing new initiatives.
  Ability to brainstorm and effectively share thoughtful opinions that take a learning experience from good to great.
  Ability to be flexible with work schedule, including evenings, weekends, variable shifts and holidays and travel as needed.
  Proven leadership experience.
  BA/BS or equivalent work experience in Human Resources Management, Instructional Design & Curriculum Development, Performance Consulting, Training and Curriculum Development, Facilitation or related field.

Preferred Qualifications:

• Working knowledge of the cruise, hospitality, contact centers industries or related fields.
  Master’s Degree or formal certification/education/experience in performance consulting, applying ADDIE or related learning models, adult development theory, or curriculum development desired.
  Bilingual, Multilingual.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

REGIONAL TRAINING MANAGER

SINGAPORE

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

ROLE AND DEPARTMENT

· Define Regional Training strategy and objectives to support regional sales objectives, increase market share and enhance the brand image

· Strengthen and implement a 360 Retail approach including tools in line with Retail Excellence program

· Achieve regional BA productivity target to meet set KPI monthly

· Coaches and champions in Retail Excellence

· Curate and organize Regional Education Seminars

· Responsible for implementing the regional annual training plan as directed by the Brands’ guidelines and objectives

· Adapt international training materials to fit local specificities and enhance content of existing training support documents when needed

· Provide inputs and feedback to Management on training and coaching methods and tools

· Contribute to Region and Training projects: regional training needs, evaluation analysis, update of training programs, action plan on training and coaching

· Identify and provide feedback for future training needs

· Plan and monitor training and traveling expenses according to budget & resources optimization

· “Train the trainers”: train retail and training delegates about all products knowledge and specific training modules.

· Implement Retail Excellence program and follow up regularly on progress with Training Managers.

· Monthly BC productivity monitoring and follow up including adequate action.

· Lead and train Live Streaming and social media to drive sales.

· Increase e-learning engagement rate and meet regional goals.

· Monthly activity report to be sent to Regional Director and Training Managers focusing on retail performance.

We’d love to see candidates who have:

• The ideal candidate has at least 10 year experience in luxury cosmetics or retail management / retail excellence and at least 5 year in Regional Training.
• Real team leader with strong focus on results achievement
• ACTA certified.
• Equipped with skincare, fragrance, and social media experience. Makeup experience will be great but not key priority.
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and drive growth for regional sales.
• Strong leadership and people management skills
• Dynamic and motivational presentation skills
• Able to build effective teams
• Strategic agility
• Excellent written and verbal communication skills
• Availability to travel for regional and worldwide seminars/meetings
• Excellent grooming matching brand DNA with high sense of luxury and service.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

The Manager of Learning Operations oversees the administration, maintenance, support, and functionality of the Learning Management System (LMS) and other learning technologies. They also lead a team of learning coordinators who provide LMS, learning logistics support and event management for various learning programs and initiatives. The Manager of Learning Operations ensures the quality and effectiveness of learning operations and services and collaborates with internal and external stakeholders to align learning solutions with business needs and objectives.

Key Responsibilities

• Manage the daily operations and performance of the LMS and other learning technologies, including system configuration, data integration, user management, security, testing, troubleshooting, and reporting.
• Provide guidance, training, and support to LMS users, including learners, instructors, administrators, and content developers.
• Develop and implement standards, policies, and procedures for LMS and learning technology usage, maintenance, and governance.
• Monitor and evaluate the effectiveness and usage of the LMS and learning technologies and recommend enhancements and improvements as needed.
• Lead, coach, and develop a team of learning coordinators who support LMS, learning logistics and event management for various learning programs and initiatives.
• Plan, coordinate, and execute learning events, such as webinars, workshops, seminars, and conferences, in collaboration with internal and external stakeholders.
• Manage the learning logistics budget, including vendor contracts, invoices, accruals, and chargebacks.
• Ensure compliance with and reporting for relevant policies, standards, and learning operations and services regulations.
• Commitment to promoting a workplace of inclusiveness and belonging.

Qualifications

• Bachelor's degree in education, instructional design, learning technology, or related field.
• Minimum 5 years of experience managing and administering LMS and learning technologies.
• Minimum 3 years of experience in leading and managing teams.
• Strong knowledge of learning technology standards, best practices, and trends.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).
• Excellent verbal and written communication skills.
• Strong customer service and stakeholder management skills.
• Ability to handle multiple projects simultaneously and prioritize effectively.
• Ability to work in a fast-paced environment.
• Willingness to learn and continually adapt.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Operations Manager

We are a new start-up Tuition Center is looking for Operations Manager. We are located at Parkway Centre, next to Parkway Parade Mall.

• Working Location: 1 Marine Parade Central #06-07 Parkway Center Singapore 449408
• Working day and time: 5 days per week
• Working Time: 9am-6pm
• Salary: $6000-$10000 (full time) + Allowance

Main duties and responsibilities:

(1) Oversee operational activities at every level of an organization.

(2) Recruit, select, train, assign, schedule, coach, counsel, and discipline employees

(3) Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

(4) Plan and review compensation actions; enforcing policies and procedures

(5) Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

(6) Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

(7) Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping

(8) Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

(9) Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

(10) Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

(11) Accomplish operations and organization mission by completing related results as needed

(12) Meet or exceed operations labor budget expectations

(13) Manage staff levels, wages, hours, contract labor to revenues

(14) Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

(15) Run a safe, injury/accident free workplace

(16) Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies

(17) Manage relationships with key operations vendors

(18) Track vendor pricing, rebates, and service levels

(19) Review and approve all operational invoices and ensure they are submitted for payment

(20) Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

(21) Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

(22) Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

(23) Communicate all operating policies and/or issues at department meetings

(24) Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses

(25) Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations

Requirement:

• Must have at least 5 years experience in education industry with proven record

WhatsApp: +65 90820021 (Kyler)

Email: kylergan.supreme@gmail.com

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Data Management and preparation of statistical reports

• Status tracking, including collecting, analysing, summarising/dashboarding for regular reporting of proposals and awarded grants, technology disclosures and publications:
• Awarded Grants: Liaise with other offices (Finance, PMO, SIMTech IDO, ARTC BDO) to consolidate data
• Technology Disclosures: Liase within RDO to consolidate data
• Publications: Liaise with SIMTech and ARTC Divisions and A*STAR SERC Planning to consolidate and align data
• Consolidate statistics and provide regular reporting to SIMTech, ARTC and SERC
• Carry out periodic update of Staff List and Affiliations for up-to-date reporting
• Continuous improvement to enhance data capture and information flow across departments
• Management of RDO shared folders and archival of documents for Grants, Technological Disclosure and Publications

Digitalisation and Dashboards

• Update (as required) and maintain Power BI Dashboard for pipeline proposals
• Design and maintain Power BI Dashboard for Technology Disclosures and Publications
• Propose, develop, maintain, and automate process approval workflows for all RDO-related approvals

System maintenance and updates

• Own, update and maintain TD system including troubleshooting and updating of approval workflows
• Design, build and maintain S&A Knowledge Management System (connecting Research Personnel, Technology Disclosures and Publications)

Intranet Page and Portals

• Maintain RDO intranet page with up-to-date information on Technology Disclosures and Publications
• Set up and maintain lists for Scopus and Scival portals
• Support RDO activities and tasks, as required
• Cover other RDO job functions, as required

EDUCATION QUALIFICATION

• Diploma or Degree in administration or science or engineering

JOB REQUIREMENTS

• Meticulous and attention to details
• Good command of PowerPoint and Words functionality for reporting
• Good command of Excel and Power BI for data management and dashboarding
• Good analytical and problem-solving skills
• Knowledge on research/technical terminologies
• Good communication, interpersonal and stakeholder engagement skills
• Able to multi-task and deliver results under tight timelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Advert

Join our Team as the Operations Manager of Renfrewshire Learning Disabilities Service (RLDS)

Are you a qualified and experienced social worker looking for your next role at a Service Manager level?

Do you have a passion for driving impactful change in the lives of adults with Learning Disabilities and Autism?

Renfrewshire Health and Social Care Partnership invites applications from dynamic leaders, ready to make a difference within our forward-thinking leadership team.

In this role, you will:

• Manage, lead, and innovate services and supports for adults across Renfrewshire with Learning Disabilities and Autism.
• Oversee and lead wide array of HSCP registered day and respite services and a large dedicated integrated health and social work assessment and care management team.
• Take charge of management, finance, budgets, and performance, ensuring alignment with associated policies across Renfrewshire Council and NHS Greater Glasgow and Clyde.
• Hold responsibility for governance agendas and statutory Adult Support and Protection work and activities.
• Work alongside the Head of Mental Health, Learning Disability and Alcohol and Drugs Recovery Services to deliver on our strategic action plans for Learning Disability and Autism.

Your Profile:

• Essential: Professional social work qualification and registration.
• Significant management experience in a similar organisation.
• An enthusiastic, inspirational leader capable of delivering actions for Learning Disability and Autism with vision and direction.

What We Offer:

• Commitment to your continuous professional development.
• Regular line management 1:1s for your growth.
• A highly supportive and encouraging work environment.
• Renfrewshire Council supportive polices and staff benefits

Join Us:

If you are a qualified social worker with management experience and ready to drive change as a Service Manager, we want to hear from you. Become an integral part of our dedicated team and contribute meaningfully to our community.

Note:

Successful candidates must obtain or maintain PVG scheme membership.

Interviews: Scheduled for Wednesday 13th and Thursday 14th December in Renfrewshire

For more information or an informal discussion about the role, please reach out to laura.howat@renfrewshire.gov.uk.

Join us in making a difference in the lives of adults with learning disabilities and autism in Renfrewshire. Apply now and be part of our transformative team!

Proud member of the Disability Confident employer scheme

Please refer to the job description: Maintain high standards in governance, set-up, initiation, and delivery and continually identify and implement service improvement programmes. Be responsible for the process and systems (administrative and electronic) for the governance, approval, and delivery of (commercial and non-commercial) Portfolio and non-Portfolio research studies, With the Research Development Lead, support researchers to navigate research processes, through review of study documentation, support for ethical review, and support for study delivery, regardless of Portfolio status. Identifying any impediments to successful recruitment of studies and retention and addressing these promptly with the Clinical Research Nurse Manager and Team Leaders as well as with Support Departments, where appropriate. Work closely with NIHR Clinical Research Network Clear lines of communications between Trust and Network Review existing and negotiate new network funded posts Work collaboratively with the CRN in reviewing speciality and study performance Provide advice and support to other members of the research teams regarding GCP, HRA and ethics approval and amendments, study set up, delivery and completion. Sound knowledge of the principles and application of Good Clinical Practice and regulatory frameworks effecting research at the Trust Ensure planning and organisation of complex activities across the entire theme portfolio in collaboration with the Clinical Research Nurse Manager and other professionals and agencies. A balanced and deliverable portfolio of studies A balanced portfolio of commercial and non-commercial studies Act as a role model for the provision and support of safe and high-quality research and clinical trials Demonstrate positive behaviours to peers and junior staff Demonstrate operational skills in planning and delivery of research and clinical trials As part of the senior management team, meet Trust governance requirements through production and maintenance of relevant policies and procedures Policies and procedures are up to date and relevant Implementation of policies and procedures Maintain a thorough and up to date knowledge of local and national clinical developments and NIHR R&D policy and ensure dissemination of key developments across the teams Take an active role in business planning as part of the senior management team Robust business cases for departmental developments Effective links with the Finance Department to support financial planning and management of R&D activities Be responsible for the process and systems for the full costing of non-commercial research projects and as well as commercial research to maximise recovery of costs from external funders. Network and work closely with regional partners on behalf of the Trust and the R&I Department, building relationships and fostering further strategic collaborations. Oversee development sponsorship activities Working with the Research Development Lead, Sponsorship Manager and Research Quality and Governance Manager, manage all aspects of study development and sponsorship by developing systems to ensure that projects have robust designs, and appropriate levels of peer review, PPI involvement, collaboration, regulatory compliance and contractual and financial agreements. Review sponsored project risk assessments, monitoring plans and Chair the Research Development and Sponsorship Steering Group Support the Chair of the Research Funding and Sponsorship Committee Act as sponsor contact for regulatory bodies and research collaborations. Draft contractual and collaboration agreements as required. Research Quality Management Support the Quality and Governance Manager in overseeing the Quality Management System, reviewing and signing off deviations and CAPAS for example. Ensure processes and SOPs expected guidelines and regulatory frameworks. Ensure that the research is conducted in line with the Trusts policies and clinical (quality and safety) reporting arrangements Maintain quality and required audits for investigator led studies and those where Trust are sponsor and that are multi-site. Chair the Quality Manager Review Group.

About the role

The Assistant Education Manager is responsible for designing, developing, and training programs to help the Beauty Advisor Team develop competency and skill set in order to perform efficiently in ensuring retail excellence from our sales force.

THE ROLE

In your role, you will:

• Devise and/or adapt training programs and materials, and deliver adequate training to enable field staffs to effectively and qualitatively sell innovations and priority brands, and achieve qualitative and quantitative commercial targets set.
• Develop and implement training programs for field staff on skill enhancement, performance improvement, career development, new hire orientation programs etc.
• Uphold the high performance, grooming and behavioural standards expected of the sales force, and ensure that BAs understand and uphold the same.
• Work with Marketing, and Commercial Teams to understand objectives set for each key retailer and brand, define gaps and work towards improving and closing these sales force-related, productivity-related gaps
• Conduct regular OTJ training at all key stores and counters with the objective of helping BAs sharpen their selling competencies, overcome selling challenges, and assessing BAs’ potential and performance
• Provide post-training reports to give ongoing perspective on individuals and teams in terms of competencies, learning needs and attitude
• Proactively engage with retailers’ training department to schedule formal/informal, in-person and digital, training sessions with the objective of ensure that Coty’s key brands and products are always top of mind
• Partner with Retail Operations to constantly assess and evolve the BA talent pool to anticipate business needs (eg launching skincare)
• Prepare and maintain training course materials, equipment and supplies (eg products, tools etc). Plan, schedule and inform sales force about the training events in advance.
• Spend 50% of his/her time in the trade, and on the ground; possible more in the initial year

We’d love to see candidates who have:

• Minimum of 3 years’ experience in the beauty industry with background in training & retail operations
• Skincare/Cabin experience is strongly preferred
• University Degree or above in related field
• Excellent communication, presentation and organizational skills, ability to lead large scale training conferences, workshops and live streaming activities.
• Individual must possess advanced research, creativity, adaptability and problem-solving skills

Co-develop and be responsible for the operational delivery of the research unit strategy alongside the consultants / researchers. Manage, collate, maintain and monitor existing research, publications and audit activities and outputs of the research unit. Seek out and support research opportunities in a bid to increase the numbers of new trials undertaken within the unit and in collaboration with other units and external organisations. Provide overall financial management of the research unit budget, and effective management of individual clinical trial budgetsincluding financial reporting as required. Act as an authorising signatory for the research budget within limits agreed. For further information on this role, please see the attached detailed Job Description and Person Specification

The Commercial Education Manager is responsible for designing and developing training programs to help the Beauty Advisor Team develop competency and skill set in order to perform efficiently in ensuring retail excellence from our sales force across Department Store, Sephora and perfumeries, as well as those of our retailers (eg: Sephora cast members). He or She will own the talent development glidepath within the SG Lux division and ensures all programs are aligned to the companies direction and vision.

RESPONSIBILITIES

· Talent Development – Work closely with retail excellence function to identify and groom future leaders of the company and at the same time elevate the standards of the current crop of frontline employees.

· Own the entire frontline career progression path and develop training materials to up-lift the employee’s soft skills and technical skills.

· Devise and/or adapt training programs and materials, and deliver adequate training to enable field staffs to effectively and qualitatively sell innovations and priority brands, and achieve qualitative and quantitative commercial targets set.

· Develop and implement training programs for field staff on skill enhancement, performance improvement, career development, new hire orientation programs etc.

· Uphold the high performance, grooming and behavioural standards expected of the sales force, and ensure that BAs understand and uphold the same.

· Work with Marketing, and Commercial Teams to understand objectives set for each key retailer and brand, define gaps and work towards improving and closing these sales force-related, productivity-related gaps

· Conduct regular OTJ training at all key stores and counters with the objective of helping BAs sharpen their selling competencies, overcome selling challenges, and assessing BAs’ potential and performance

· Provide post-training reports to give ongoing perspective on individuals and teams in terms of competencies, learning needs and attitude

· Proactively engage with retailers’ training department to schedule formal/informal, in-person and digital, training sessions with the objective of ensure that Coty’s key brands and products are always top of mind

· Organize BA conferences twice a year, and a multitude of engagement programs for Coty and Retailers’ BAs to constantly drive brand love

· Accelerate MU artistry to enable Coty to supercharge its MU expansion. This would include grooming high-potentials to become MU Artists and MU demo artists who are able to host counter workshops and in-person virtual consultations

· Partner with Retail Operations to constantly assess and evolve the BA talent pool to anticipate business needs (eg launching skincare)

· Prepare and maintain training course materials, equipment and supplies (eg products, tools etc). Plan, schedule and inform sales force about the training events in advance.

· Spend 50% of his/her time in the trade, and on the ground; possible more in the initial year

· Be given sales, ranking, productivity and market share targets

We’d love to see candidates who have:

· Minimum of 5 years’ experience in the beauty industry with background in training & retail operations

· Makeup experience is strongly preferred, makeup artistry experience preferred

· University Degree or above in related field

· Excellent communication, presentation and organizational skills, ability to lead large scale training conferences, workshops and live streaming activities.

· Individual must possess advanced research, creativity, adaptability and problem-solving skills