Total 349 information analyst job vacancies in Education / Training category in The United States of America

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

As a core member of our LLM Global Data Team, you'll be at the heart of our operations. Gain first-hand experience in understanding the intricacies of training Large Language Models (LLMs) with diverse data sets. Through our carefully designed rotation program, you'll witness how high-quality data is meticulously crafted and used. After completing your rotation, you will have the chance to select your area of expertise. This will be your stepping stone to lead, train, or oversee larger data operation projects.

Your Role Will Involve:

1. Gaining direct experience in data production, including drafting, revising, and quality-checking, to understand the synergy between humans and data in LLM training.

2. Developing specialized skills in one of our data formats and content verticals, and delivering high-quality data independently.

3. Collaborating with product managers and engineers to assess and enhance the effectiveness of our operational processes, including conducting quality and productivity improvement experiments.

4. Leading one or multiple taskforces or projects simultaneously following successful incubation. The project management work includes but is not limited to: aligning between cross-functional teams to set quality measurement and expectations of a project, assembling a taskforce for specific projects, tracking and managing progress of projects.

5. Leading or supporting general operation improvement projects across data domains.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

Preferred Qualifications:

1. At least 3 working years of experience as project managers in content relevant project or operation management roles is preferred. Experience in journalism, teaching, writing, text editing is highly valued. Experience as annotators for leading AI/LLM companies is strongly preferred.

2. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

3. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Your Role Will Involve:

1. Gaining direct experience in data production, including drafting, revising, and quality-checking, to understand the synergy between humans and data in LLM training.

2. Developing specialized skills in one of our data formats and content verticals, and delivering high-quality data independently.

3. Collaborating with product managers and engineers to assess and enhance the effectiveness of our operational processes, including conducting quality and productivity improvement experiments.

4. Leading one or multiple taskforces or projects simultaneously following successful incubation. The project management work includes but is not limited to: aligning between cross-functional teams to set quality measurement and expectations of a project, assembling a taskforce for specific projects, tracking and managing progress of projects.

5. Leading or supporting general operation improvement projects across data domains.

Qualifications

Minimum Qualifications:

1. Excellent English writing and critique skills.

2. Comfortable working in a project-based fast-paced environment, where quality standards iterate quickly with research and experiment progress.

3. Comfortable with meeting deadlines, multi-tasking, and generating creative solutions, including the use of technology and tools, to enhance the quality of both individual and team outputs.

Preferred Qualifications:

1. Experience as project managers in content relevant project or operation management roles is preferred. Experience in journalism, teaching, writing, text editing is highly valued. Experience as annotators for leading AI/LLM companies is strongly preferred.

2. Candidates should be intelligent, diligent, and skilled in providing guidelines, analyzing cases and structuring complex operational improvements.

3. A deep interest in LLMs, human behavior and user experience is essential. The ideal candidate is an enthusiastic learner who finds engagement with diverse case studies and annotators stimulating.

Note: This role requires a paper test prior to interviews.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

05th April, 2024 Canstar is on the lookout for a driven and detail-oriented Graduate Research Analyst to join our Research and Product Data Department. This role is perfect for graduate’s keen on immersing themselves in the financial services sector, offering a unique chance to engage with financial product analysis, market research, and consumer insights. About the Role: As a Graduate Research Analyst at Canstar, you will be at the forefront of developing and delivering Canstar’s flagship star ratings and industry awards that guide Australian consumers. This role is pivotal in supporting the overall success of the business, requiring a blend of analytical skill, creative problem-solving, and a forward-thinking approach to financial product analysis. Key Responsibilities:  Analysis and Comparison: Take part in the continuous evaluation of financial products, consumer behaviours, market dynamics, and regulatory landscapes to deliver our star ratings and awards methodologies. Research Excellence: Uphold strong data quality standards and analysis to support research accuracy,…

Click here to view more detail / apply for Graduate Research Analyst

Train Information Support Officer Organisation/Entity:  Sydney Trains Job category:  Procurement Job location:  Alexandria, NSW, AU, 2015 Job reference number:  92709 Employment type:  Permanent Full-Time Salary range:  $83595.0-$92522.0 You put people at the heart and take pride in the impact of your work. Work in an organisation based on purpose, structure, and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations. In this role, you’ll: Have a direct impact on over 1 million customers: the people at the heart of our network. Our customers trust us to run and maintain a safe and reliable service. You’ll be responsible for obtaining and inputting crucial and highly relevant data and information, proactively monitoring and reacting to record and share data relating to train services, alterations, service gaps and other critical trains movements affecting our network. For more information on this position and business unit, view…

Click here to view more detail / apply for Train Information Support Officer

Location:

• Work within a vibrant Primary School Environment
• Conveniently located within walking distance from Kovan MRT

Duration: 6 months contract (Renewable to 1 year)

Commencement Date: 1st June 2024 Contract End Date: 31st December 2024

Work Schedule:

• Monday to Thursday: 7:30 am to 5:00 pm
• Friday: 7:30 am to 4:30 pm (Including 1-hour break)
• No work on Saturdays, Sundays, or Public Holidays

Job Scope:

Project Assistance and Documentation:

• Collaborate on school-initiated projects, providing regular updates to the HOD / ICT.
• Prepare project documentation and guidelines as necessary.

Implementation of ICT Programs:

• Support the school in implementing ICT programs, ensuring strict adherence to MOE policies and guidelines.

Inventory Management:

• Assist in managing ICT inventory and assets alongside the HOD / ICT and ICT Manager.

Coordination and Supervision:

• Supervise and coordinate tasks with Desktop Engineers (DEs) and vendors.
• Ensure smooth execution of ICT-related tasks within the school environment.

Training and Development:

• Plan and execute structured ICT training programs for both staff and students.
• Establish monitoring processes for ICT activities to track progress effectively.

Administrative Duties:

• Design and maintain the school website.
• Create engaging posters and collaterals for school events.
• Manage photography and videography needs, including pre and post-production tasks.
• Compile and showcase students' ICT works and projects.

Support in Teaching and Learning:

• Aid teachers in integrating ICT tools into teaching practices.
• Foster an e-learning ICT culture to enhance teaching and learning experiences.

Resource Management:

• Assist in managing school resources, including equipment replacement and loaning processes.
• Optimize Learning Management System (LMS) tools and resources in collaboration with the ICT Manager.

Training and Development:

• Conduct baseline ICT training for students and teachers.
• Provide support during training sessions for teachers on ICT and AV equipment usage.
• Review and improve training programs based on feedback and requirements.

CCA and Competition Support:

• Plan and conduct CCA training sessions as required.
• Train and prepare students for ICT-related competitions, such as the National Robotic Competition.

Requirements:

• Minimum Diploma, preferably in multimedia, design, computer studies, or information technology.
• At least 12 months of relevant work experience, preferably in an educational setting.
• Proficiency in Office Suite (Microsoft 365 Suite & Google Office Suite, including Google Classroom and GSUITE admin).
• Experience with Adobe and Apple media editing software (e.g., Premiere Pro, Final Cut Pro).
• Familiarity with design media software (e.g., InDesign, Photoshop, Canva), with a portfolio showcasing previous work.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in the financial sector, particularly in the area of sustainable, responsible, and green investing and valuation. The responsibilities of the role will include designing and developing a framework to distill various information regarding corporate sustainability efforts and performance into various metrics that can be analyzed further to support decision making in the corporate, financial, and societal spheres.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Weina Zhang) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of research hypotheses
• Plan and perform the collection and organization of corporate financial and sustainability disclosures
• Plan and perform the collection and organization of information regarding government policies and regulations in the sustainability space
• Perform qualitative and quantitative analyses of existing frameworks, to extend existing frameworks to develop a more comprehensive framework
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• For Research Fellow position: guide, mentor, and supervise research analysts and associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: finance, accounting, economics, business, sustainable/green finance, sustainability management, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is required.
• A thorough knowledge of the research field of sustainable economics or finance is highly preferred.
• Quantitative analytical and/or financial econometric skills, including knowledge of advanced statistical software packages, are highly desired, along with experience with empirical research methods, including developing, conducting and supporting research and data analysis of research projects.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Excellent verbal and interpersonal communication skills, along with strong written communication skills.

Responsibilities:

· Data Analysis: Utilize advanced R/Stata/Python programming to perform statistical analysis and data manipulation, aiming to extract meaningful insights and trends that support investment strategies or identify promising markets or sectors.

· Dashboard Development & Data Visualization: Leverage data visualization tools such as PowerBI and ESRI to design and implement insightful dashboards, providing valuable observations and informing decision-making processes.

· Market Research & Strategy: Gather and analyze regional/local economic and real estate market data to monitor trends and generate forward-looking insights.

· Report Writing & Presentation: Craft detailed reports and market debriefs to communicate views on real estate fundamentals and potential returns across the region. Develop research papers and presentations for client and public consumption, building and molding AEW Research’s brand presence.

· Investment Strategy Development: Assist in formulating investment strategy recommendations, assessing portfolio risk, and partake in setting investment objectives to ensure alignment with organizational goals.

Qualifications:

• Ideally 2 to 4 years of relevant work experience, but open to fresh graduates as well

• Strong quantitative skills and proficiency in statistical/data analytics software

• Ability to handle statistical analysis and manipulate large data sets

• Strong verbal and written communication proficiency

• Familiarity with real estate markets is preferable but not mandatory

• Bachelor's degree in economics, finance, computer science or related field

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in the financial sector, particularly in the area of quantitative analysis. The responsibilities of the role will include designing and developing smart databases of various unstructured and non-traditional information related to corporate environmental and social impacts.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data collection and storage framework
• Plan and perform the collection of information from various alternative, non-traditional data sources, along with commercial databases
• Plan and perform quantitative analyses of various corporate disclosure reports and regulatory frameworks, including textual and graphical analysis.
• Plan and perform the development of databases that can be used by researchers throughout the Institute, with accessible interface for external users
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• For Research Fellow position: guide, mentor, and supervise research analysts and associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor's degree is required, a master's degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of quantitative analysis is highly preferred.
• Quantitative and programming skills, including knowledge of textual and graphical analyses, are highly desired.
• Database design and management experience is highly desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

About JardenJarden is a leading investment and advisory group, offering a range of investment products and services to clients operating in wholesale and retail markets in Australia, New Zealand and around the world. In Australia, our team members have been at the forefront of corporate finance and financial markets for decades, leading some of the country's largest and most complex transactions. We are proud of our talent and dedicated to helping our clients reach their goals across sophisticated local and international markets. Whether you're an institutional, corporate, or private investor, Jarden's dynamic, responsive and flexible approach makes us a trusted partner in your potential.  The RoleAs a Research Analyst within Jarden's Australian Equities Research team, you will be conducting research and analysis of listed financial services companies across the insurance and diversified financial sectors on behalf of institutional asset management clients. With a passion for equity markets, you will possess a creative mind and use your initiative to…

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Train Control Systems Senior Application Support Analyst – Perth Operations Centre Our friendly teams look after each other because your safety and wellbeing are always our priority Great opportunity to network, collaborate and partner with mining operations, world-leading technology suppliers and integrated systems professionals Perth based role 12 hour Day: 3 days, 3 nights, 6 off roster Where we’re all welcome We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are. At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI community, mature workers,…

Click here to view more detail / apply for Train Control Systems Senior Application Support Analyst

Job Title: Senior/Market Research and Competitive Intelligence Analyst

Department: Strategic Development

Job Description:

Durapower, a pioneer in the sale, design, and system integration of cutting-edge lithium-ion batteries, is seeking a Senior Market Research and Competitive Intelligence Analyst. This critical role is centred on enhancing Durapower's strategic growth initiatives within the realm of advanced energy solutions. As a pivotal contributor to our strategic evolution, you'll decipher market intricacies, steering our product and service offerings toward sustained success.

Key Responsibilities:

· Strategic Navigation: Lead comprehensive market research initiatives to shape Durapower's forward-looking strategies for products, partnerships, and market positioning. Develop Business Plans to support strategic initiatives.

· Competitive Edge: Delve deep into competitor landscapes, dissecting strategies, product innovations, and market positioning to fortify Durapower's market leadership in battery sales, design, and system integration.

· Data Modelling Mastery: Curate, manage, and analyse databases, reports, and dynamic dashboards that encapsulate market dynamics, enabling strategic decision-making in our product and service evolution.

· Presentation: Develop and deliver highly professional slide decks to summarize key project information, strategic frameworks and secure internal or external buy-in.

· Collaborative Insights: Collaborate across teams, providing actionable recommendations grounded in market intelligence, crucial for optimizing our sales, design, and integration approaches.

· Strategic Projects: drive and support strategic initiatives from ideation all the way to execution, while ensuring a positive commercial outcome for the company.

· Industry Monitoring: Vigilantly monitor industry landscapes, assimilating and disseminating pertinent market updates and insights to adjust and adapt company strategic direction.

Requirements:

· Educational Background: Bachelor’s degree in engineering, Economics, Marketing, or related fields.

· MBA preferred.

· Experience: A minimum of 5 years in strategic market research, competitive intelligence, consulting, or similar roles, preferably within the advanced energy sector, Automotive or Marine.

· Desired experience in IP licensing projects.

· Analytical Proficiency: Mastery in leveraging market research tools, adeptness in data analysis, and a talent for transforming complex data into actionable insights.

· Strategic Acumen: Demonstrated ability to translate data-driven insights into robust strategic plans and recommendations tailored for lithium-ion battery products and services.

· Demonstrated mastery of PowerPoint slide decks including integration of strategic frameworks such as Porter 5 Forces, SWOT, Competitive Analyses, Blue Ocean analysis for data modelling aiding Go-To-Market strategy.

· Communication Skills: Exceptional communication abilities to articulate findings and influence stakeholders within the advanced energy sector.

· Adaptability: A track record of working autonomously, managing multiple projects, and thriving in a dynamic, fast-paced environment.

· Highly motivated and self-reliant, demonstrating a proactive approach to tasks and challenges.

If you're passionate about shaping the strategic evolution of advanced lithium-ion battery solutions, possess an innate curiosity for market trends, and aspire to steer Durapower's sales, design, and system integration endeavours, we encourage you to apply. Join us in propelling innovation and sustainable energy solutions to new heights.

Job Title: Training Standards Quality Analyst
Location: Gosport, Hampshire
Compensation: Attractive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF56619

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Training Standards Quality Analyst.

The role
As a Training Standards Quality Analyst, you'll have a role that's out of the ordinary. You will be responsible and accountable for the delivery of quality control, quality assurance, internal auditing, instructor assessments service and the management and maintenance of the any system used to assess the achievement of Training Objectives.

Day to day, you will be conducting learning observations on the delivery of the trainer teaching the learners in the classroom, feeding the observation back to the trainer and their training manager.

• Provide an internal validation (InVal) assessment service.
• Provide an Instructor Assessment Service
• Provide a post course discussion service for all courses / modules iaw the Statement of Requirement and the Training Plan
• Undertake Quality Control activities in support of statistical analysis, including the production of quality reports as part of the training analysis process.
• Support the DSMarE (Defence School Marine Engineering) first party audit programme against JSP (Joint Service Publication) 822 DSAT (Defence System Approach to Training) Policy and the Statement of Requirement.

Essential experience of the Training Standards Quality Analyst:

• Work experience in a similar role

Qualifications for the Training Standards Quality Analyst:

• Assessors Qualification
• Auditor Qualification - IQA
• Minimum Teaching qualification level 4 or above (Cert Ed / PGCE)

The successful candidate must be able to achieve SC security clearance for this role.

Our Benefits

• Generous holiday allowance
• Contributory pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.

Babcock International
For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 05/04/24

Proud member of the Disability Confident employer scheme

Are you a recent graduate eager to kick-start your career journey in a vibrant and innovative environment? Look no further!

The Role: Graduate Research/Insights Analyst

Salary: Competitive

Location: Sydney/Melbourne

Status: Full Time, Permanent

*Applicants must have the legal right to live and work in Australia, RFI Global doesn’t provide Visa sponsorship

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

We are looking for a highly motivated Graduate with an entrepreneurial mindset to be part of this growth journey. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of a scaling business with fantastic career opportunities.

Role Highlights

The Insights Analyst will be a key member of our dynamic and fast paced analyst team, creating critical business and market insights that our clients rely on to measure and grow performance and direct their strategy.

You will gain experience in analysing primary voice of customer data, secondary macro data, and corporate case studies. This will provide a base from which you will be trained as an expert in financial services insights. This is a fast-paced role where you will be rewarded for your commitment and learning ability.

Importantly, you will see the impact of your work on the largest and most innovative global, regional and national banks.

Key responsibilities:

• Analysis of primary consumer data to provide recommendations and propose actions for client’s strategic decision-making
• Analysis of secondary data (economic, financial etc) to triangulate and contextualise RFI’s primary research
• Sourcing and analysis of desktop content to deepen competitive insight
• Accurate creation and detailed review of sensitive performance metrics used by our clients within core functions of their institutions, and for market updates
• Creating presentation decks which tell a compelling story, using data
• Cross-functional collaboration with team members, including sales, client services, operations and research teams in our Singapore, London, Toronto and Sydney offices
• Client interaction, including attendance at client meetings and a training roadmap for presenting to clients
• Communication of ideas, thinking outside the box and challenging the status quo

 

• Have a degree in any discipline.
• Be a self-starter with a positive attitude.
• Thrive in a fast-paced environment and be comfortable with a steep learning curve.
• Be self-motivated and able to work both autonomously and in a team.
• Enjoy working in an open and collaborative environment.
• Have a curious mind.
• Apply critical thinking to every task you take on.
• Be confident multi-tasking and managing multiple deadlines.
• Have excellent communication skills.
• ·Additionally, the following skills will be highly regarded but are not essential as full on-the-job training will be provided:

- Knowledge of or interest in the banking and payments industry or in market research

- Experience using Microsoft Office programs, particularly PowerPoint and Excel

- Experience with using Q, SPSS, or any other statistical analysis software.

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Our global Education Experience business is on a journey to reimagine how we align internally and how we serve our customers in an Easy, Expert, and Efficient way. This shift requires transformation across our organization, people, process, and technology, and our Education Engagement Experience Design team plays a critical and central role in this effort. The PSX Education Experience Senior Analyst will be responsible for designing the end-to-end Signature Customer Success Architect experience in close partnership with our key partners across the business.

Using Experience Design methodologies, this role will work across Salesforce understanding needs, aligning key partners, procuring leadership approvals, and ultimately designing improved, more frictionless experiences for our customers and internal Education Experience delivery teams. New and improved experiences will aim to increase automation, reduce clicks, and streamline and scale operations within our system(s) of engagement.

The ideal candidate has experience supporting efforts to create strategic transformational change that leverages new technology, processes, and operating models across complex organizations. The candidate will be endlessly focused on and passionate about driving innovation and change. The individual will have good communication skills, and the ability to partner with a broad multi-functional organization that is laser-focused on delivering to customer needs. We are seeking a candidate who can navigate through ambiguity, possesses a natural ability to collaborate with and present to key partners, is skilled in experience design, can strategically map out customer journeys, and can bring that vision to fruition.

Primary Responsibilities:

• Can demonstrate basic Experience Design methodologies and principles to identify and develop transformational experiences that focus on outcomes, improve efficiencies, accelerate time to resolution, and drive customer satisfaction and innovation for our Education Experience business.
• A compassionate and attentive listener who draws out requirements through interviews, workshops, surveys, and other business analysis techniques, transforming them into inspirational experiences
• Presents findings, recommendations, and aspirational experiences to business partners for alignment
• With a customer-centric focus, initiates quick experimentation and testing of hypotheses
• Navigates difficult conversations, diverse issues, and conflicting requirements by facilitating negotiations, and presenting options to solution designs that align with overall business needs
• Effectively identifies, frames, and communicates problems in a manner that ensures all parties understand what they are, why they're important, and how we might go about solving them
• Inspires trust and nurtures relationships with stakeholders and business partners across the organization
• Inspires trust and nurtures relationships with stakeholders and business partners across the organization
• Translates aspirational experiences into jobs to be done for technical requirements
• Designs and effectively communicates customer and user journeys
• Partners with business analyst functions to support the delivery of the experience
• Participates as a tester in User Acceptance Testing (UAT) activities to ensure the desired experience is delivered
• Connects experiences with organizational priorities to drive alignment and accelerate innovation
• Experience with and strong level of comfort using Google Slides to support executive storytelling
• Experience with design applications including but not limited to, Google Slides, Figma, Lucid Chart, and Miro
• Embodies the values of Trust, Customer Success, Innovation, and Equality

Preferred Qualifications:

• Experience building alignment with key executives, leaders, stakeholders, and business partners across complex organizations
• Has a desire to demonstrate growth with executive presence and deliver compelling perspectives with supportive data
• Demonstrated ability to motivate, influence, and gain commitment at all levels of the organization
• Expertise in technology transformation and automation
• Experience in Enterprise SaaS / Cloud companies preferred but not required
• Strategic thinker, with a clear vision to drive world-class change management.
• Experience with customer-centric design
• Salesforce cloud certifications, such as ADM 201
• Process improvement experience by applying Lean/Six-Sigma methodologies
• LEAN certification and/or Lean Six Sigma Black Belt

Accommodations

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Salesforce welcomes all.

Vulnerability Research Analyst

Responsibilities:

• Research and analyze newly published security vulnerabilities to assess their severity and potential impact on the organization's systems and infrastructure.
• Conduct proof of concept testing for identified vulnerabilities to validate their existence and understand their exploitation potential.
• Utilize knowledge and experience with OWASP Top 10 vulnerabilities to identify, detect, exploit, and remediate security weaknesses.
• Perform vulnerability scanning using tools such as Tenable, Qualys, and others to identify security flaws in systems and networks.
• Demonstrate a excellent understanding of IPv4 and IPv6 networks and their associated vulnerabilities.
• Utilize Linux operating systems for vulnerability research and analysis purposes.
• Collaborate with cross-functional teams to prioritize and address identified vulnerabilities in a timely manner.
• Stay informed about emerging security threats, vulnerabilities, and mitigation techniques to enhance the organization's security posture.

Requirements:

• Bachelor's degree in Computer Science, Information Security, or related field.
• 3+ years of experience in vulnerability research and analysis, preferably in a cybersecurity or information security role.
• Familiarity with common security vulnerabilities and the ability to assess their severity and impact on business operations.
• Hands-on experience with running proof of concept testing for known vulnerabilities.
• In-depth knowledge and practical experience with OWASP Top 10 vulnerabilities, including detection, exploitation, and remediation.
• Proficiency in using vulnerability scanning tools such as Tenable, Qualys, and others.
• Good understanding of IPv4 and IPv6 networks and their associated vulnerabilities.
• Experience working with Linux operating systems.
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration abilities to work with cross-functional teams.
• Relevant certifications such as CEH (Certified Ethical Hacker), OSCP (Offensive Security Certified Professional), or similar are a plus.