Total 1,077 Full-time customer service job vacancies in The United States of America

Duties:

• Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
• Provide technical support for resolution of customer problems, incidents, issues, request and queries
• Escalate issue and follow up.
• Data entry all cases into system accurately and timely
• Respond to customer email timely
• Apply to procedure, process and meet KPI

Requirements:

• Minimum O Levels and above.
• 1-2 years of experience in customer service related roles (call centre or retail)

Interested candidate, please sent your resume in MS Word format to andylow@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Location: Tengah (West area)

Working hours: Monday – Friday, 8.30am – 6pm

Contract Period: 1 year contract

Job Scope:

• Provide high quality of customer service and professionalism in managing consumers feedback and enquires
• Actively collaborate with stakeholders to investigate complex cases and feedback
• Communicate effectively with consumers to ensure satisfactory solutions and updates are given timely
• Take ownership of cases by following through effectively and actively close each case
• Provide regular records and updates of cases in systems and reports
• Any other ad-hoc duties as assigned

Requirements:

• At least 4-5 years of experience in customer service
• Able to work on weekend (if required).

Interested applicants please send your resumes to jessica.nguyen@recruitexpress.com.sg

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Position: Temporary Customer Service Assistant (1 month)
Location: Outside Mandai Zoo (booth provided)
Work Hours: 3pm to 11pm (Mondays to Fridays)
Salary: S$12 per hour

Job Scope:

• Attend to customers who need assistance with taxi bookings
• Promote taxi booking services to passengers
• Key in vehicle numbers and facilitate bookings of Taxi

Additional Details:

• 1-hour training will be provided
• Uniform (T-shirt) will be provided

To Apply: Send your resume to Jocelynchan@recruitexpress.com.sg or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Location: Orchard/ Pasir Ris

Shift work: 8 hours rotating. 5 days’ work week.

Responsibilities:

• Manage and handle all customer service-related matters at Customer Service Counter
• Maintain high level of customer service standards
• Handle enquiries and feedback from shoppers and tenants
• Brand ambassador of the mall, promoting loyalty program and related activities
• Support in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
• Handle administrative duties and any other ad-hoc duties as assigned

Requirements:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
• Able to work on rotating shifts, including weekends and Public Holidays

Interested applicants please send your resumes to jessica.nguyen@recruitexpress.com.sg

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Manage invoice process, ensure timely payments.
• Coordinate with sales for accurate invoicing.
• Track and follow up on overdue payments.
• Handle product inquiries and stock availability.
• Prepare proposals, update sales information regularly.

Requirements:

• Minimum Diploma/Degree in Supply Chain or other related courses with at least 2 years of relevant working experiences.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: yvonnesuan@recruitexpress.com.sg

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: tammyyap@recruitexpress.com.sg for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi | R24121217|EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Handle inbound enquiries from customers on banking products and services.
• Understand customers' needs and provide 1st call resolutions.
• Solicit customer feedback, identify problem trends and recommend improvement actions.
• Process waivers
• Adherence to duty roster
• Ensure all calls are provided within the agreed Service Quality such as Product knowledge and service delivery.

Requirements:

• Minimum 3 years of customer service experience.
• Comfortable with call centre environment.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: yvonnesuan@recruitexpress.com.sg
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

We are looking for Customer Service Agent to be outsourced to our clients from the healthcare industry.

Job Description:

• Handle customer orders and inquiries regularly through email, fax, or phone.
• Conduct comprehensive follow-ups with business units concerning regular or ad-hoc billing, including generating monthly reports and posting invoices.
• Coordinate and update customers and sales teams on the status of sales orders.
• Work closely with internal departments to facilitate seamless deliveries and promptly resolve any issues.
• Oversee export shipments for both intercompany and direct overseas customers.
• Prepare necessary shipping documents for shipments.
• Undertake additional assigned tasks as directed by the manager.

Requirement

• Minimum Diploma / Degree
• Able to work in a fast-paced environment setting

All qualified applicants, please send in your resume to:

recruitmedical@recruitexpress.com.sg

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
• Liaise with Sales Personnel to process sales orders
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay
• Process/issue invoices and credit notes
• Handle all claim matters on defects and wrong pricings, etc.
• Handle returns enquiries and provide clear guidance to customers on return process
• Arrange shipments with 3PLs and relevant forwarders
• Follow up with customers to ensure on-time payments
• Any other duties as and when required

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Manage and handle all customer service-related matters at Customer Service Counter
• Handle enquiries and feedback from shoppers and tenants
• Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities
• Handle administrative duties and any other ad-hoc duties as assigned

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to shermainesoo@recruitexpress.com.sg

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

The Job:

• Manage and handle all customer service-related matters at Customer Service Counter
• Maintain high level of customer service standards
• Handle enquiries and feedback from shoppers and tenants
• Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities
• Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
• Handle administrative duties and any other ad-hoc duties as assigned

WORKING HOURS: 5 days work week from MONDAYS to SUNDAYS

SALARY: $2500 to $3000

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

• Process oracle and impex for Samic items
• Use inhouse WMS for SOI inventory
• Daily AWB summary
• Billing
• Month end report
• Provide customer support whenever required
• Provide backup during colleague’s absences
• Any other ad hoc duties assigned

Job requirement

Min NITEC in any course

Experience in customer service is highly advantageous

Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to michelletan@recruitexpress.com.sg

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

Job scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline
• Logistics knowledge and understanding import/export preferred.
• Proficient in SAP preferred

All Interested candidates are invited to email your resume in MS Word format to:

nerissa.goh@recruitexpress.com.sg


Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.

Location: Benoi Road (tpt from Lakeside)

Work hours: 9am – 5.30pm (Mondays to Fridays)

Duration: 1 Year Contract

Job Scope

• Provide timely order management report
• Provide timely feedback to customers
• Drive order fulfillment closure on a monthly basis
• Handle all customers' enquiry
• Review and update CS process document
• Other ad hoc duties assigned

Requirements

• Diploma/ Degree in Supply chain/ Logistics/ Business Management
• Min 2-4 years of relevant work experiences
• Knowledge of SAP system is needed
• Knowledge of import/ export procedures and Transhipment is required to handle regional orders

Interested applicants please send your resumes to jessica.nguyen@recruitexpress.com.sg

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
• Provide assistance to customers on the use of the Company’s portals and mobile app.
• Ensure every service request/feedback/complaint is followed through to closure within service standards.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Assist in department procedures, workflows and administration.

Requirements:

• Minimum Tertiary Diploma
• Good communication skill and writing skill
• Proficient in MS Word and Excel

Interested applicant, kindly send your detailed resume to jerlinaw@recruitexpress.com.sg

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599