We're looking for a key role supporting the company IT infrastructure and ensuring seamless operation for the users across the company.
What you'll do:
- Provide expert Level 2 & 3 IT support to company users.
- Manage and maintain servers, desktops, networks, and security systems.
- Collaborate with the IT Infrastructure team on new project implementations.
- Work closely with vendors to ensure smooth IT service delivery.
- Proactively monitor and troubleshoot technical issues.
- Stay up-to-date on the latest IT trends and technologies.
We're looking for someone with:
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· 3-5 years of IT network administration experience (including vendor management).
· Strong understanding of networking concepts (TCP/IP, routing, switching).
· Positive attitude and a willingness to learn.
· Excellent problem-solving and analytical skills.
· Ability to work independently and as part of a team.
Bonus points if you have:
- Experience with Fortinet firewalls, M365, Azure Cloud, or security patching.
- IT certifications like MCSA, CCNA, or ITIL.
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