Total 3 Writing Editing job vacancies in Customer Service category in The United States of America

Centre Manager

Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Discuss during interview.
Salary: $3500 - $5000 + Performance bonus

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : supreme.lydiachieng@gmail.com

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Profile Summary

Under limited supervision, this position is responsible for planning, organizing, and developing curriculum support initiatives in designated subject areas and provide support for department and college initiatives. Work requires the use of technology, and initiative and resourcefulness in making decisions within widely accepted standards. Performs related work as directed.

  

Minimum Education:

• Bachelor’s degree required. 
• An equivalent combination of education and experience may be considered.   

Minimum Experience/Training:

• Four years of relevant experience. 
• Experience in data analysis and reports preparation
• Experience required is within field or closely related field.

Essential Functions:

• Daily - 20%: Participates and assists in department planning, and develops and organizes curriculum support materials, programs, and activities in the designated subject area(s) and coordinates with the Academic Resources leadership to assess the effectiveness of tutoring support and other departmental initiatives to ensure academic integrity.
• Daily - 15%: Assist with recruiting, interviewing, training, scheduling, supervising and evaluating of part-time lab staff to provide quality tutoring and academic support services to students.
• Daily - 10%: Coordinates with subject-specific faculty on developing a competency based lab initiatives for increased student success.
• Daily - 20%: Assigns part-time tutors to specific department initiatives and to assist students with learning and core curriculum requirements to maximize student success.
• Weekly - 5%: Provides direct tutoring to assist students with learning and core curriculum requirements to maximize student success.
• Daily - 15%: Responsible for extracting, documenting, and maintaining statistical records of lab initiatives, activities, and student participation. Prepares reports, graphical summaries, and presentations and provides interpretations to analyze student success.
• Monthly - 10%: Works closely with faculty each term to schedule and conduct classroom visits and orientations on lab resources, lab requirements, and related initiatives in support of students' established curriculums. Additionally, promotes academic support services during college events as needed.
• Monthly - 5%: Performs other related duties as assigned.

Knowledge, Skills and Abilities:

• Employees in this position should be able to tutor in designated subject areas.
• Fully proficient in professional and functional standards and protocols of position
• General understanding of College’s structure, policies and practices, and the impact on own area
• Ability to contribute in multiple related areas within the function
• Expertise in understanding and following project plans, including the coordination of multiple resources and activities
• Understanding of and ability to coordinate interdependencies of work within the area and of resources from outside the area
• Ability to exchange information with individuals and collaborate and colleagues within the College as well as presentation skills
• Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems spec
• Ability to interact and effectively communicate with a diverse employee, student population

Competencies:

Respect for Others

Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment 

Teamwork

Cooperates and collaborates with individuals & groups that supports the mission and values of the College

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents. Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives

Flexibility & Adaptability

Adapts approaches as situations in the work environment changes. Supports change based on the environmental needs, emerging technologies, and system upgrades

Technical Expertise

Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)

Continuous Improvement & Learning

Actively develops one’s own skills and explores opportunities for personal learning and continuous development within the job’s functionality and in support of the goals and mission of department, division and the College

Job Title

Coordinator Academic Support , Writing Center (Central Campus)

  

Position Number

P0025091

    

Job Status

Full time Regular

    

Department

Univ Coll Lib Academic Resources

  

Location

Central Campus

    

Pay Grade

714

    

Salary

$42,320 - $49,726 Salary commensurate with education and experience.

  

Work Shift

Second Shift

   

Work Schedule

Monday - Friday

   

Hours Per Week

40

   

Posting End Date

Open Until Filled

   

Comments

To be considered for this position, a completed online employment application along with a resume is required. The first review date of applications will begin February 9, 2024.

   

Designated Essential Personnel

No

   

FLSA Status

Exempt

   

Position Classification

Professional Technical Staff (PTS)

   

Special Instructions to Applicant:

For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf. 

Employment is contingent upon successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States.  You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.

  

Diversity and Inclusion are a priority at Broward College
Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu.

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.

• Facilitating and/ or supporting discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Supporting the development of key strategic plans in line with future models of care for services at the new facility while focusing on new paradigms in a post-COVID-19 environment.
• Collecting, organising and analysing data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Providing secretariat support to assigned Committees led by Senior Management, and its supporting Workgroups.
• Engaging a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Supporting the DCEO, COO and Directors in whole-of-campus space management and planning

Requirements:

• Min Bachelor Degree in any discipline
• Min. 3 years of relevant experience
• Secretariat experience in supporting committees led by C-suite members and Senior Clinical Leadership will be an advantage
• Ability to liaise with various level of stakeholders
• Team-player and independent
• Good project management skills, detail oriented
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines
• Proficient in Microsoft Office
• Experience in policy writing and /or clinical service planning will be an advantage

For interested candidates, please send your most recent and updated resume to andreatan@recruitexpress.com.sg

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599