Total 10 Manager Technical Support job vacancies in Human Resources category in The United States of America

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
As a LinkedIn Talent Solutions Manager, you will be responsible for providing leadership and direction to a team of Talent Solutions Support representatives to ensure their success, while having visibility and collaborative opportunities to all lines of business, both internal to Global Support and our Cross-Functional partners and stakeholders.

You will provide coaching and guidance regarding the quality of client interactions and daily operations while assessing the resources and staff needs for your team. You will also implement strategies and plans for the team while adjusting processes to meet overall company objectives as directed by senior leadership. You will be involved in leading a dynamic team responsible for both proactive and reactive customer interactions, managing team members across multiple geographies, and ensuring the delivery of high-quality support.

There is an opportunity and expectation to be a point of contact for cross-functional partners, and effectively communicate at all levels within different organizations within LinkedIn while reporting directly to the APAC LTS Support Director.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Inspire, motivate and lead a team of managers, and consultants based in India, Singapore and Australia in achieving SLAs and operational targets.
• As part of the APAC LTS Support leadership team, drive collaboration with the teams across the regions to achieve consistency and contribute to making a global impact
• Lead the team in identifying opportunities in the improvement of processes and policies.
• Lead, engage and advise cross-functional teams on implementing improvements and recognizing innovation opportunities to achieve optimal customer satisfaction results
• Play a critical role in contributing to the LTS strategic vision for our Members, Customers and employee's success.
• Develop and report on key metrics and work with LinkedIn senior management to find additional opportunities to leverage the team to deliver more value while continually lowering costs.
• Manage internal and external escalations from customers, business partners and within the team
• Motivate, inspire and enable employees to deliver value and solutions for any business concerns
• Serve as the leading voice of the customer and act as a customer experience advocate in considering decisions that will impact the customer
• Conduct quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed

Basic Qualifications:

• 7+ years of experience in customer support
• 5+ years of people management experience

Preferred Qualifications:

• Experience managing B2B customer relationships.
• Experience with customer communication (email, inbound/outbound phone and chat).
• Experience monitoring, driving and coaching to KPI’s
• Experience leading in a queue environment, consistently delivering to workforce management needs
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).
• Excellent communication, follow-up, interpersonal and customer service skills.
• Ability to use creative solutions to drive initiative locally or through partnering with other locations.
• Ability to make discretionary decisions based on appropriate research with involvement as needed by key stakeholders.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Ability to work in a fast-paced environment.

Suggested Skills:

• Complex Problem Solvin
• Executive and Stakeholder Management
• Team and Performance Management
• Global Collaboration

Job Scope

• Take charge of all-encompassing HR responsibilities, including followings:
  • Talent management (acquisition, development, retention)
  • Performance management
  • Compensation and welfare management
  • Organization development (Diversity and Equity and Inclusion initiative)
  • HR policy development and Implementation
  • HR information System
  • HR budgeting and payroll, statutory/regulatory reporting, and employee workpass matters.
• Provide day-to-day support for HR operations.
• Evaluate, enhance, and formulate HR policies to align with the evolving needs of the business.
• Collaborat with management and operate independently to execute impactful HR/people initiatives, fostering employee engagement to enhance team retention and facilitate growth.
• Manage the documentation process for contracts, agreements, HR-related employee letters, work permits, etc.
• Oversee payroll and administer Compensation and Benefits for employees.
• Stay updated on employment legislation and implement relevant HR best practices.
• To collaborate with Headquarter on HR and Admin Matters
• Managing miscellaneous tasks related to general affairs.

Job requirement

• Preferred with Bachelor's degree in human resources, business administration, or a related field.
• More than 5 years experience in HR or Business Admin
• Comprehensive knowledge of HR legislation, policies, and procedures.
• Strong understanding of HR evaluation metrics and methodologies.
• Proficient computer skills with experience in Payroll and HR management software.
• Sound knowledge of recruitment practices and techniques.
• Outstanding written and verbal communication skills.
• Exceptional analytical and problem-solving abilities.
• Proficient in MS Office, SharePoint, PowerPoint, and Excel.

Roles & Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Looking for S/pass holders.
• Lead and manage the full spectrum of human resource management including manpower planning, staffing, compensation and benefit, organisational capability development, employee development, talent management and performance management
• Identify and define the HR requirements (organisational -capabilities, people competencies, way of working)
• Perform HR scenario planning based upon external developments such as labour markets, demographics.
• Implement a yearly appraisal system and undertake regular salary reviews.
• Maintain the dormitory operation in particular the daily running and logistics aspect pertaining to the living conditions.
• Update the employee handbook and document all HR policies and changes.
• Oversee the administration support in the organisation for various submissions, renewals, claims, surveys, etc.

Requirements:

• Proven working experience as HR Manager or HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practice

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the visionary leader of Talent Acquisition, you're not just filling jobs; you're shaping the future of Melba by building our organizational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Develop and implement talent acquisition strategies and collaborate with Melba’s Leadership team to understand workforce needs and proactively plan for future talent requirements.  
• Lead, coach and mentor a team of Talent Acquisition specialists, ensuring consistent, efficient and effective recruitment support is provided, including project related activities.
• Leverage technology to innovate the end-to-end attraction and recruitment process.  
• Recommend innovative remuneration and reward strategies to attract and retain candidates in challenging markets. 
• Provide regular insights, data, recruitment trends and other reporting to key stakeholders and develop and deliver on targets relating to the recruitment experience.
• Working with the Chief Employee Experience Officer, develop, review and refresh the Melba employee value proposition to enable the attraction of top talent to Melba.
• Drive diversity and inclusion initiatives across the recruitment process ensuring a diverse candidate pool and accessibility is maintained for all candidates.
• Ensure an effective recruitment process is in place and reviewed regularly for effectiveness.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong leadership, coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.8/5 and over 500+ reviews has an exciting Locum opportunity available for an experienced Social Work Resource Manager to join a well-established Adults service based in Stockport.

Team/Specialism: Reablement and Community Home Support team

Pay Rate: £37 per hour (assignment rate)

Benefits of working for Sanctuary Personnel:

• Fully online and paperless registration service
• Free DBS and compliance service including paid for mandatory e-learning and practical training modules (if applicable)
• Exclusive access to fully managed service social work projects (some outside IR35) with high rates of pay, flexible working, support from experienced social work practitioners, accommodation assistance (if applicable), retention bonuses (if applicable) and extensive equipment provided.
• Revalidation/registration renewal based on length of service
• £250 refer a friend bonus once referral has worked 100 hours (uncapped – T&Cs apply)
• Find your own job bonus - Receive £250 for bringing your own position to us
• Your own dedicated consultant with extensive experience recruiting to social work roles (public & private sector)
• Daily payroll and in-house payroll system
• Access to our online career’s hub

Requirements of the Resource Manager:

• Degree or equivalent in social work
• Current Social Work England registration
• Recent managerial experience
• Significant frontline experience in Adults Services

Contact: This Resource Manager job is advertised by Nathan Rowe; if you are interested in this position please click above to apply now.

We welcome applications from Social Workers who meet the above requirements.

Regretfully we are only able to respond to experienced Social Work candidates who meet these requirements for this Social Work role as we need to meet our clients’ requirements, but please feel free to browse our open roles that may be more suitable for you.

Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

Proud member of the Disability Confident employer scheme

We are looking for a dynamic individual with a growth mindset, to join us as a HR and Organisational Development Manager!

Talent Attraction, Recruitment and On-Boarding

• Develop and implement recruitment strategies to attract qualified therapists, support staff and other professionals.
• Implement and manage the hiring process from screening candidates, arranging for interviews, negotiating and performing background checks.
• Manage the application and processing of employment passes (all levels) for non-local hires.
• Facilitate the onboarding and orientation of new hires.

Performance Management

• Develop L&D strategies, policies and competency frameworks that align with the organisation's goals and objectives.
• Identify learning and development needs of employees and recommend appropriate training methods, technologies and resources.
• Implement the performance appraisal process to evaluate employee performance and develop talents.
• Support staff in leadership roles in managing employee performance and improvement plans.
• Work on securing training grants with relevant funding bodies.

Others (HR)

• Work with relevant consultants to implement suitable HRIS solutions to streamline payroll, leave and benefits administration.
• Review the compensation and benefits structure to ensure that the organisation remains a competitive employer in the job market.
• Ensure that organisation policies and practices adhere to prevailing labour laws and all relevant regulations.
• Update and maintain policies and SOPs pertaining to HR matters.
• Ensure proper maintenance of confidential employee records and documentations.

Culture & Organisational Development (OD)

• Promote a positive work culture by addressing employee concerns, resolving conflicts and fostering open communications.
• Support and collaborate with the management team on OD initiatives.

Any other duties assigned.

Minimum Requirements

• A good Bachelor's degree in HR, Business Studies or a related field from a reputable university.
• Able to converse in English and other languages (Mandarin, Chinese dialects, Tamil or Malay).
• Relevant experience of a strong HR generalist that has handled end-to-end HR functions preferred, ideally in the healthcare, social services or government sector.
• Minimum 5 years of working experience in Human Resource Management, with some experience managing change and OD projects.
• Candidates with less working experience but who are able to demonstrate potential will also be considered.

Specific Knowledge & Attributes

• Strong organisational skills to manage multiple HR functions and projects independently.
• Excellent EQ, people skills and communication abilities (written/spoken) in English.
• Meticulous and strong attention to detail.
• Hands-on self-starter with the ability to think strategically and implement tactically.
• Possesses critical thinking skills and able to adapt to a dynamic, high-performance environment.
• Capability and willingness to lead a small team eventually.
• Emotionally and mentally matured individual, with a strong growth mindset.

Working at S3

• We are a fast-growing organisation, looking to build a team made up of high-performing individuals.
• Mostly on-site, with flexibility on which centre you work from.
• Pro-employee culture, generous leave and competitive annual package.
• Find out more at www.facebook.com/StrokeSupportStation, www.s3.org.sg and Linkedin!

Roles & Responsibilities

• Oversee the full spectrum of HR including but not limited to Recruitment, HR Admin & Ops, Com & Ben, HRIS, HR Policies, On & Off Boarding, and Insurance.
• Lead, guide and advise the HR team of leads and executives in their day-to-day operations.
• Business partner to the GM, Operations Managers and SIAEC HR.
• Ensure accuracy in HRIS system and reports generated for the GM, Finance, and our SIAEC partners.
• Assist and / or collaborate in the development of PowerPoint slide decks for all management and senior management meetings.
• Review and developed HR manual and policies as and when required to ensure SASS stays up to date with current statutory regulations.
• Spearhead the salary benchmarking exercise and work closely with the respective stakeholders and / or consultants.
• Review and recommend tools to improve existing performance management process.
• Liaise with EDB and / or e2i for grants to support ongoing or new projects in HR.
• Point of contact for all internal and external HR audits as well as union related matters.
• Manage and review all bad debts incurred by employees and seek help from respective stakeholders to recover amount.
• Manages all employee grievances.

Pre-Requisites

• Minimum 8 - 10 years of relevant experience with a degree or its equivalent.
• Strong leadership with experience in managing a team of HR professionals.
• Comfortable working in a fast paced, matrix organisation.
• Good foresight with strong business acumen.
• Experience in dealing with union and strong and good in industrial relations.
• Good interpersonal skill with the ability to communicate efficiently.

Job Description

Payroll & HR Support Team Leader (perm/full time) REF: ECOD/22076

Salary: Grade 10 £46,165 - £48,943

Location: Municipal Buildings, Greenock

Hours: 37 hours per week

The post-holder will be responsible for the day-to-day operation, development and delivery of Payroll and Human Resources Support to provide a customer focused service ensuring compliance with all statutory requirements. To take a lead role in identifying, developing, and planning to ensure the Payroll & Human Resources Support functions contribute to the wider Council’s strategies, policies and systems. A SVQ4, HND, general degree or equivalent SCQF level 8/9 qualification in a relevant area is required.

Requirements

Important Applicant Information:

• Inverclyde Council is an accredited Living Wage Employer paying the Living Wage Rate where required. Please click the link to `Essential Applicant Information’ below for more information.

• Please note that if you apply via this website it is important that you regularly check your emails following your application submission. All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email.

You should ensure that your email is set up to receive emails from MYJOBSCOTLAND and Inverclyde Council, and that they are not filtered into any JUNK/SPAM folders.

• Please read the Essential Applicant Information details prior to submitting your application.

• Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including women, LGBT people, Black and minority ethnic people and disabled people.

• Interviews for non-teaching posts with Inverclyde Council will be based on the Councils' competency model which is reflected in our performance appraisal scheme. Details of this can be found at the link below and clicking the Performance Overview document on the left hand side:

http://www.inverclyde.gov.uk/jobs-and-careers/working-for-the-council/council-induction

Vetting by Disclosure Scotland

If you work in regulated work (children and/or protected adults) you will be subject to obtaining a satisfactory PVG. A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. All disclosure checks are obtained via Disclosure Scotland. If you are the successful candidate you will be required to pay the cost of the disclosure check required for your post.

Regulatory Bodies

If your post requires registration with a Regulatory Body such as HCPC or SSSC etc., you are required to obtain and maintain registration including paying any fees for HCPC. As part of the local government pay deal, local authority staff are no longer required to pay SSSC fees.

Further Assistance

Alternative application packs can be requested in other formats for example, Large Print, Braille and Audio. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at: Human.Resources@inverclyde.gov.uk.

Responsibilities

Inverclyde Council - Best Government Services Employer in the UK 2016 – Bloomberg Business Best Employer Awards 2016

Armed Forces Personnel/Reservists

Inverclyde Council welcomes applications from former armed forces personnel / reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Disability Confident

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.

Flexible Working

We are happy to talk about flexible working opportunities with applicants.

Working from Home / Interim Hybrid working

We have an interim hybrid working pilot running from April/May 2022 which has a minimum 20% work location attendance if applicable. This can be discussed at interview with the recruiting manager.

Proud member of the Disability Confident employer scheme

Roles & Responsibilities

• Oversee the full spectrum of HR including but not limited to Recruitment, HR Admin & Ops, Com & Ben, HRIS, HR Policies, On & Off Boarding, and Insurance.
• Lead, guide and advise the HR team of leads and executives in their day-to-day operations.
• Business partner to the GM, Operations Managers and SIAEC HR.
• Ensure accuracy in HRIS system and reports generated for the GM, Finance, and our SIAEC partners.
• Assist and / or collaborate in the development of PowerPoint slide decks for all management and senior management meetings.
• Review and developed HR manual and policies as and when required to ensure SASS stays up to date with current statutory regulations.
• Spearhead the salary benchmarking exercise and work closely with the respective stakeholders and / or consultants.
• Review and recommend tools to improve existing performance management process.
• Liaise with EDB and / or e2i for grants to support ongoing or new projects in HR.
• Point of contact for all internal and external HR audits as well as union related matters.
• Manage and review all bad debts incurred by employees and seek help from respective stakeholders to recover amount.
• Manages all employee grievances.

Pre-Requisites

• Minimum 8 - 10 years of relevant experience with a degree or its equivalent.
• Strong leadership with experience in managing a team of HR professionals.
• Comfortable working in a fast paced, matrix organisation.
• Good foresight with strong business acumen.
• Experience in dealing with union and strong and good in industrial relations.
• Good interpersonal skill with the ability to communicate efficiently.

Assistant HR Manager | Human Resource Support | Company Policy | Payroll | Woodlands

Working day: Monday - Friday
Working Hour: 8:30am - 6:15pm
Salary range: $5,000 - $7,000
Location: Woodlands Ave 9

Job Description:

• Develop and execute strategic HR plans aligning with the organization's goals.
• Develop and implement HR policies and procedures ensuring compliance with labor laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Lead and oversee the recruitment process and collaborate with hiring managers to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Identify training needs, design training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Manage HR Infotech systems for streamlined processes and reporting.
• Develop and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Develop and manage the HR department's budget.
• Provide leadership and supervision to the HR team

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 8-10 years of experience in equivalent HR roles.
• Proven experience as an HR Assistant Manager or in a similar HR leadership role.
• In-depth knowledge of HR principles, labor laws, and best practices.
• Experience in developing and execute HR strategies aligned with organizational goals.
• Experience in policy development and compliance management.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration.

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant