Total 1,279 Technical Engineer job vacancies in Bukit Jalil

We are seeking for a proactive and results-driven professional to bolster our Technical Security Sales Unit’s efforts in achieving sales and business objectives across the region. This vital role is centered on upholding operational excellence, mitigating risks, strategically expanding our market reach, and sharpening our competitive edge. Through targeted sales initiatives, deep engagement with key accounts, and the cultivation of strong relationships with channel partners and industry stakeholders, you will play a crucial part in driving our business growth.

Key Responsibilities:

• Partner with Sales and Category leads to surpass sales objectives, leveraging strategic initiatives and a deep understanding of market dynamics.

· Product Demonstrations: Your role involves identifying client needs and developing tailored solutions to address them. You will present these solutions clearly, demonstrating their value and fit within the client's operations, ensuring they resonate with the client's specific needs.Responsibilities include:

· Analyzing client requirements and challenges.

· Designing and presenting customized solutions.

· Ensuring solutions are clearly understood and align with client environments.

• Drive Lead Generation: Expand the regional prospect database and engage System Integrators/Channel Partners in targeted sectors using innovative strategies.
• Sales Strategy: Develop and implement a targeted sales contact plan, nurture key partner relationships through industry events, and conduct thorough market analysis to maintain a competitive edge.
• Customer Engagement: Provide prompt, professional responses to inquiries from resellers and customers, ensuring exceptional service standards and high customer satisfaction.
• Supplier Collaboration: Collaborate closely with suppliers to secure superior support and competitive advantages, reinforcing our market leadership position.
• Professional Development: Dedicate yourself to continuous personal and professional development by staying informed of industry trends, maintaining a proactive work ethic, and evaluating performance against key metrics.
• Team Collaboration: Foster a culture of collaboration and innovation within the team, contribute to cross-functional projects, and propose new business strategies to meet customer needs.

Job Requirements:

• Experience and Education: A degree in STEM or relevant Business discipline is preferred, along with significant years of experience in business and marketing, demonstrating a deep understanding of industry dynamics.
• Domain Expertise: Strong background and passion for the IT security domain, with extensive experience addressing challenges and staying abreast of industry trends.
• Self-Motivated and Strategic: Self-motivated individual with a proven ability to identify new opportunities, strategize effectively, and deliver impactful solutions based on years of experience and insights.
• Results-Oriented: Track record of achieving substantial outcomes and a strong desire to contribute to business success through well-honed expertise and seasoned decision-making.
• Communication and Engagement: Exceptional listening, communication, presentation, and negotiation skills honed over years of engaging with diverse stakeholders.
• Organized and Efficient: Highly organized, independent, and efficient worker who excels in both team-based and autonomous settings, leveraging years of experience to streamline processes and drive efficiency.
• Adaptability and Collaboration: Adaptable professional with the wisdom to know when to take initiative independently and when to collaborate for maximum impact, drawing from years of experience in navigating complex business environments.
• Professionalism and Values: Professional and disciplined approach in all dealings, embodying the company's values and standards through years of experience in upholding integrity and ethical conduct.

Job Description

Execute and manage the project and take full responsibility for the quality of work produced by himself/herself, the team and sub-contractor(s).

- Projects

- Documentation

- Acceptance

Co-ordinate, plan, conduct and manage the various activities within the project team, with the subcontractor(s), customers and document the progress of the project.

- Project Schedule & Planning

- Team Management

- Risk Management

- Prepare and Conduct PMR, PDR & CDR

- Project Meeting

- Knowledge sharing

- Conduct Training

- Prepare Operator and Maintenance Manual

- Prepare and Conduct Installation, Checkout, Inspection and Testing

- Prepare and Conduct Factory Acceptance Test

- Prepare and Conduct On-Site Acceptance Test

Requirements:

1. Degree with at least 3 years or Diploma with at least 5 years with proven track records.

2. Any disciple in Engineering, related field, or equivalent technical domain or work experience

3. Strong organisation skills and meticulous

4. Team player with good communication and interpersonal skills

5. System knowledge such as RFDF, EOIR & Radar will be added advantage

6. Able to travel within a short notice is a plus

7. Candidates with strong background will be considered for role of "Project Manager"

8. Only Singapore Citizens need apply.

Job Description

• Define requirements, specifications and testing criteria for perception algorithms based on customer inputs

• Develop traditional algorithms or AI models for Vision, LiDAR and multi-sensor fusion based perception for autonomous driving

• Object Detection, Semantic segmentation and Multi-target tracking

• Sensor fusion of LiDAR, Camera and Radar

• Evaluation and benchmarking of algorithm performance

• Data and Ground truth preparation

• Detailed Reporting and Documentation

Education and Experience

• Bachelor’s / Master’s degree in computer science or related field.

• Experience of Vision and LiDAR data processing

• Image/Point cloud data pre-processing

• Object recognition and Segmentation

• Extensive experience of one or more of the following

• Deep learning applied to vision, LiDAR

• 3+ years of experience in C++/ Python software development

Preferred Skills

• Experience in the field of robotics, automotive systems

• Proven track record of publications in relevant conferences

• Excellent analytical, communication and writing skills

Responsibilities

• Support Microsoft Dynamic Navision ERP system, and produce Jet Reports
• Support and implement new EDI solutionsand applications. Develop and maintain EDI integration using XML
• Hardware and software installation and maintenance

Requirements

• Min Diploma in IT
• Ideally experience in hardware and software installation and maintenance
• Must be strong in Navision Application support in manufacturing (Inventory, warehouse management, production), finance, purchasing, sales support
• Web development knowledge an added advantage

Please kindly email your resume in Ms Word to hr@xtalents.com.sg

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job scope:

• Interpret project requirements to design, integrate, source and implement electronic system and relevant peripherals to meet projects deliverables on schedule.
• Embedded system design, programming, troubleshooting and maintenance.
• Work closely with mechanical, electrical and software engineers for system integration to meet project deadlines.
• Ensure design, proposal drawings, implementation comply with specifications, requirements, regulations, and quality standards.
• Technical documentations for internal and external customers.
• Prepare accurate operating, design documentation for deployed system for internal use.
• Prepare documentation for external customers and compliance verification.
• Coordinate with local and overseas suppliers for parts, fabrications, and assemblies
• Maintain vendors for services, components and works.
• Maintain part/component/tooling list with proper housekeeping.
• Manage delivery timeline with regards to project schedule.
• Perform ad hoc duties as assigned by management.

Knowledge, skills and experience:

• Bachelor’s degree in Electronic/Electrical/Mechatronics engineering.
• Knowledge on electronic design principles, PCB designs.
• Experience on embedded system, microcontroller and RTOS programming.
• Understand common communication protocols, e.g. RS232, CAN, SPI, I2C etc.
• Hands-on experience is a must, e.g. PCB assembly, troubleshooting and wiring.
• 2 years relevant experience in electronic design and embedded system.
• Valid Class 3 or above driving license is a plus.
• Must be able to read and understand product manuals written in Chinese.
• Can communicate fluently in Mandarin with our suppliers from China and Taiwan.

Singapore J11B project Site - 8 Hrs per day X 6 days per week
1 year Project contract:Extensions will be based on project progress

Main Duties and Responsibilities:

■ Provide technical assistance and support to contractors to ensure the proper understanding and application of AL standards and procedures and CDI requirement;

■ Participating in the drawing review and provide the constructive suggestion to the Design team, and keep follow up
■ Assist SM for the preparation of documentation on his/her discipline filed
■ Receive, inspect and hand-over E&C CHN equipment and materials to contractors;
■ Perform safety control, and delivery safety events report,(PSSI, near miss), BSV, ACT implementation
■ HSES Leadership essentials & Act QHSE commitment, animate and co-ordinate HSE activities, attend the Safety meeting, safety walk, safety talk, HSE minute & toolbox talk, have the authority to notify any contractor to immediately suspend its work or part of its work if the hazard in question constitutes a serious and immediate threat to the safety of persons or property;
■ Perform quality inspections and report on non-compliance;
■ Up-date and maintain project site documentation in his discipline, propose evolution to codes and standards related to construction works;
■ Collect, check and report actual work data from contractors in order to establish progress report;
■ Participate to CCI activities with the acceptance of works and related punch lists;
■ Have the authority to request quality controls compliance with ITP and test pack, to check, inspect witnesses, approve or reject work or part of work.
■ GDSR & EIS & PID checking, Internal cleanliness control for the required pipelines
■ Useful Quantitative collection for the discipline part
■ Discipline capitalization for the completed projects (Before demobilization) with constructive information & experience shared for the input of next project

Qualifications:

■ Bachelor degree in engineering (chemical / mechanical) or above;
■ Basic knowledge of related construction methods (such as steel structure, Cryogenic and high temperature piping installation, machine and equipment installation, FBT erection, etc..);
■ At least 2 years experience in site construction of relevant industry;

We are seeking for a proactive and results-driven professional to bolster our Technical Security Sales Unit’s efforts in achieving sales and business objectives across the region. This vital role is centered on upholding operational excellence, mitigating risks, strategically expanding our market reach, and sharpening our competitive edge. Through targeted sales initiatives, deep engagement with key accounts, and the cultivation of strong relationships with channel partners and industry stakeholders, you will play a crucial part in driving our business growth.

Key Responsibilities:

• Partner with Sales and Category leads to surpass sales objectives, leveraging strategic initiatives and a deep understanding of market dynamics.

Product Demonstrations: Your role involves identifying client needs and developing tailored solutions to address them. You will present these solutions clearly, demonstrating their value and fit within the client's operations. Responsibilities include:

• Analyzing client requirements and challenges.
• Designing and presenting customized solutions.
• Ensuring solutions are clearly understood and align with client environments.

Your objective is to effectively communicate the benefits of our solutions, ensuring they resonate with the client's specific needs.

• Drive Lead Generation: Expand the regional prospect database and engage System Integrators/Channel Partners in targeted sectors using innovative strategies.
• Sales Strategy: Develop and implement a targeted sales contact plan, nurture key partner relationships through industry events, and conduct thorough market analysis to maintain a competitive edge.
• Customer Engagement: Provide prompt, professional responses to inquiries from resellers and customers, ensuring exceptional service standards and high customer satisfaction.
• Supplier Collaboration: Collaborate closely with suppliers to secure superior support and competitive advantages, reinforcing our market leadership position.
• Professional Development: Dedicate yourself to continuous personal and professional development by staying informed of industry trends, maintaining a proactive work ethic, and evaluating performance against key metrics.
• Team Collaboration: Foster a culture of collaboration and innovation within the team, contribute to cross-functional projects, and propose new business strategies to meet customer needs.

Job Requirements:

• Experience and Education: A degree in STEM or relevant Business discipline is preferred, along with significant years of experience in business and marketing, demonstrating a deep understanding of industry dynamics.
• Domain Expertise: Strong background and passion for the IT security domain, with extensive experience addressing challenges and staying abreast of industry trends.
• Self-Motivated and Strategic: Self-motivated individual with a proven ability to identify new opportunities, strategize effectively, and deliver impactful solutions based on years of experience and insights.
• Results-Oriented: Track record of achieving substantial outcomes and a strong desire to contribute to business success through well-honed expertise and seasoned decision-making.
• Communication and Engagement: Exceptional listening, communication, presentation, and negotiation skills honed over years of engaging with diverse stakeholders.
• Organized and Efficient: Highly organized, independent, and efficient worker who excels in both team-based and autonomous settings, leveraging years of experience to streamline processes and drive efficiency.
• Adaptability and Collaboration: Adaptable professional with the wisdom to know when to take initiative independently and when to collaborate for maximum impact, drawing from years of experience in navigating complex business environments.
• Professionalism and Values: Professional and disciplined approach in all dealings, embodying the company's values and standards through years of experience in upholding integrity and ethical conduct.

Join Our Team:

If you are a seasoned professional motivated by overcoming challenges, fostering breakthroughs, and have a passion for IT security honed through years of experience, we want to hear from you. We are seeking a collaborative individual with a wealth of experience and fresh ideas to drive sales initiatives and grow professionally in a supportive, dynamic environment. Apply now to embark on a rewarding career journey with us.

Job Title: QA Engineer (ID8149)
Location: Woodlands, Singapore
Working Hour: Monday – Friday 9:00am – 6:00pm
Salary: $4000 - $5000

Job Description:
Ensure proper usage and calibration of measuring equipment
〮 Managing customers' request and complaints (KIS)
〮 Ensure customer request is reflected in process and participates in assessing CAR/8D if necessary
• Managing the FMEA & Control plan
• Having analysis knowledge of the SPC chart
• Experience of conducting Audit for the customer
• Supervising QC activities (One-point-lesson etc)
• Compiling Raw Material Inspection/Certificate report
• MES management (measurement lock and report format etc)
• Rework Data Compiling
• Weekly Report
• Part Measurement (SureInspect / Ultrascan etc)
• Conduct Various audits (Internal process, Site, Supplier etc )
• Handle Audits from customers and ISO certification bodies
• Document Control of whole KTS
• Maintain and generate Quality Management System procedures and processes
• New employee Briefing and OJT for Quality portion only
• Continual Improvement Activities
• Process/ Line Audit per month

Requirement:
• At least Diploma in any field
• 4 or more years of relevant experience
• Clear commuication and documentation skills to liaise with associates and handle documents
• ISO audit experience

About The Opportunity

This role in our technology squad is embedded in a high-caliber, cross-functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Software Engineer, you will be working with an agile and innovative team, building on your technical expertise with a myriad of technologies, projects, and platforms to deliver our business priorities and conquer technical challenges.

What You'll Be Doing

• Support the delivery of projects in all aspects of the software development life cycle including system analysis, design, development, Quality Assurance, UAT, maintenance, and ongoing support.
• Contribute to Agile software development lifecycle and be familiar with DevOps processes.
• Develop pragmatic and fit-for-purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes, and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.

What We Are Looking for

• Degree in Information Technology/Computer Science or related fields.
• At least 2 years of experience in full-stack software development.
• Good knowledge in .Net Core and Microservice.
• C#, ASP.NET, Angular.
• Knowledge of DevOps, Kubernetes, Docker Container, Cloud Implementation, and Secured Webservice will have an added advantage.
• Highly collaborative team player, detail-oriented, and passionate about technology.
• Ability to thrive in a fast-paced, exciting environment.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Job Title: Electrical Design Engineer (ID3317)
Location: Woodlands
Working Hours: Mon-Fri 8am - 5.45pm
Salary: $3000-$3500

Job Description:
• Electrical design for Industrial Automation Systems
• Discuss project specification with sale department, internal design team and customer.
• Ensures project specification is sufficient for electrical design work.
• Ensure the drawing, software and manual are done and issue to the customer
• Support sales department in design concept and costing for new enquiries

Requirements:
• Candidate must possess at least Diploma in Electrical Engineering or fresh graduated from NTU
• Have relevant working experience or fresh graduates from NTU are also encouraged to apply.
• Possess a proficiency in technical knowledge
• A good team player
• Able to commence work immediately.

Job Title: Sales Executive / Sales Engineer (ID3396)
Location: Ubi
Working Hours: Mon-Fri 8:30am-5:30pm,Alternate Sat 8:30am-1:00pm
Salary: $2500 -$3500


Job Description:
• Maintain and develop existing and new customers
• Prepare quotations, follow up and perform order-processing
• Handling customer questions, inquiries, and complaints
• Working with a team and achieving the desired results
• Attend site meetings, customer complaints and subsequently coordinate and follow up with internal departments to resolve issues
• Collaborate with fellow colleague for technical support
• Coordinating with operation team to ensure timely delivery of customers’ orders

Requirements:
• Driving license is the Must , will provide company vehicle if needed
• Minimum 1 year of sales experience is required .On-the-job training will be provided
• With Mechanical /Fabrication knowledge.
• Entry level candidate form ITE /Polytechnics are welcome to apply
• Self-disciplined to complete tasks assigned within deadlines

Piping Engineer

Singapore J11B project Site - 8 Hrs per day X 6 days per week
1 year Project contract:Extensions will be based on project progress

Main Duties and Responsibilities:

■ Provide technical assistance and support to contractors to ensure the proper understanding and application of AL standards and procedures and CDI requirement;

■ Participating in the drawing review and provide the constructive suggestion to the Design team, and keep follow up
■ Assist SM for the preparation of documentation on his/her discipline filed
■ Receive, inspect and hand-over E&C CHN equipment and materials to contractors;
■ Perform safety control, and delivery safety events report,(PSSI, near miss), BSV, ACT implementation
■ HSES Leadership essentials & Act QHSE commitment, animate and co-ordinate HSE activities, attend the Safety meeting, safety walk, safety talk, HSE minute & toolbox talk, have the authority to notify any contractor to immediately suspend its work or part of its work if the hazard in question constitutes a serious and immediate threat to the safety of persons or property;
■ Perform quality inspections and report on non-compliance;
■ Up-date and maintain project site documentation in his discipline, propose evolution to codes and standards related to construction works;
■ Collect, check and report actual work data from contractors in order to establish progress report;
■ Participate to CCI activities with the acceptance of works and related punch lists;
■ Have the authority to request quality controls compliance with ITP and test pack, to check, inspect witnesses, approve or reject work or part of work.
■ GDSR & EIS & PID checking, Internal cleanliness control for the required pipelines
■ Useful Quantitative collection for the discipline part
■ Discipline capitalization for the completed projects (Before demobilization) with constructive information & experience shared for the input of next project

Qualifications:

■ Bachelor degree in engineering (chemical / mechanical) or above;
■ Basic knowledge of related construction methods (such as steel structure, Cryogenic and high temperature piping installation, machine and equipment installation, FBT erection, etc..);
■ At least 2 years experience in site construction of relevant industry;

must have class 4 or 5 license with min 1 year experience is needed.

Have WSQ waste collection cert is a bonus.

Have Hooflift truck operate experience is also a bonus

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.