Total 78 Tech Support job vacancies in Sales / Marketing category in The United States of America

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job Purpose: Providing finance and business information support for the delivery of the organisation's finance and business intelligence functions. Process and analyse financial information in accordance with the organisations procedure in order to provided information for monthly finance reports. Main Duties/Responsibilities Finance To provide management accounting support to the organisation, preparing financial information and advice to enable the organisation to operate effectively. To reconcile control accounts and to use the financial ledger to analyse variances and correct anomalies. Validation and coding of all output from the monthly payroll process to ensure all payments are in accordance with the budgets. Identification and correction of errors to ensure financial data is correct. To process invoices for payment, including accurate coding, after ensuring goods and services have been satisfactorily delivered and properly requisitioned. To process payments through Bankline as authorised by the policies of the organisation. To analyse financial variances between budgeted and actual data and identify trends in expenditure. To support the timely completion of monthly and annual accounts. Produce costings to contribute to the formulation of service budgets in the annual budget setting process. To be responsible for setting up new suppliers within the organisations financial management system. To liaise with all stakeholders to help them to obtain relevant financial data and to provide them with basic advice and support as necessary. To support the Finance & Contracts Director in undertaking regular meetings with the service heads/managers, to highlight and discuss any issues on financial data. This will involve checking and auditing data for accuracy and completeness. Write, modify and process appropriate reports, schedules and documents and, if appropriate, print and distribute each financial period to budget holders. Contribute to the completion of annual statutory returns adhering to strict timetables. To assist in the delivery of financial awareness training to all levels of management within services. Informal training will be provided to budget holders and managers in relation to financial issues on an agreed basis. To support the Finance & Contracts Director to identify areas that require improvements and escalate as appropriate, contributing to improving finance data as required. To support the review of the organisations finance and contracting policies and procedures to ensure these remain fit for purpose and accounts for current guidance and legislative requirements. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide quality services within Viaduct Care. Business Intelligence and Information To support the Business Intelligence Manager in the preparation and production of relevant reports. To use tools available such as Excel and Tableau to provide information to support to the organisation and in particular to the individual service areas. To work on specific projects as agreed with the Business Intelligence Manager. To support the Business Intelligence Manager in the administration, production and communication of information to key stakeholders. To help develop a relationship between the Business Intelligence Department and services to develop the use of information. To liaise with all stakeholders to help them obtain relevant data and to provide them with basic statistical advice and support as necessary. To support the Business Intelligence Manager in undertaking regular meetings with the service heads/managers, to highlight and discuss any issues on data quality and performance. This will involve checking and auditing data for accuracy and completeness. To escalate security incidents to the Business Intelligence Manager via the documentation contained within the organisations IT Security policies and procedures. Standard Clauses Performance Management Objectives for the post will be the subject of overall agreement and regular review between the post-holder and their line manager. An annual performance review will be conducted by the line manager with relevant input from other stakeholders. Confidentiality and Compliance with the Data Protection Act 2018 The post holder must maintain confidentiality regarding information about patients, staff and other Viaduct Care business in accordance with the Data Protection Act 2018. All employees of Viaduct Care must not, without prior permission, disclose any information regarding patients or staff. In circumstances where it is known that a member of staff has communicated information to an unauthorised person, those staff will be liable to dismissal. Moreover, the Data Protection Act 2018 also renders an individual liable to prosecution in the event of unauthorised disclosure of information. Health and Safety All employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974 to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees. Review and ensure systems are in place for the proactive management of risk registers. Infection Control All employees of Viaduct Care are required to contribute to the management of infection control and be proactive in awareness raising and prevention. Ensure that all guidelines, protocols and procedures undertaken within the service are in line with evidence based practice for infection control. Safeguarding All employees of Viaduct Care have a responsibility to protect and safeguard vulnerable people (children and adults). They must be aware of child and adult safeguarding procedures and must speak to the Viaduct Care chair in the first instance for further advice. All employees are required to attend safeguarding awareness training and to undertake additional training appropriate to their role. Equality and Diversity Employees should promote diversity and equality of opportunity within Viaduct Care. Build a culture where everyone is valued and equipped to do their job. All employees must carry out all duties and responsibilities of the post in accordance with Viaduct Cares Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and other stakeholders. Sustainability All employees of Viaduct Care have a responsibility for working in a low carbon environment, where energy is used wisely and not wasted. Environmental impact should be reduced by recycling where possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly. This job description aims to illustrate the range and nature of responsibilities held by the post holder. The list of duties and responsibilities is not exhaustive and the post holder is expected to be flexible in their approach to meet the organisations needs. The duties associated with the post will inevitably vary and develop and therefore the role will be reviewed on a regular basis and changes made in consultation with the post-holder.

Ensure clinical appointments are loaded into the appointment book in a timely manner and are updated according to any annual leave, sickness, and other changes. Support operations management team with on the day adjustments to screens. Support nursing team to schedule meetings and training sessions. Ensure requests from GPs and other clinicians are dealt with in a timely manner. Contact patients in a professional manner as requested by a clinician or manager. This may be over the phone, by text message or by letter. To be able to use the appointment book to book any necessary appointments for the patient as requested by a clinician or manager. Liaise with the secretarial team and hospitals or other providers to resolve queries regarding referrals to secondary care. Complete simple forms and referrals on behalf of the GP and ensure these referrals are sent using the processes in place. Support the management team with day to day operational task and governance checks

The job description is attached as a separate document with the person spec - please refer to it for more information.

In addition to the main duties listed a detailed job description and person specification is attached. Contact Information Nicola Turner (Divisional Director AHPs) nicola.turner@nhs.net 07771 993571 (Email or call and leave a message for more information and the discuss the role. A response/meeting will be arranged generally on Monday, Tuesday or Thursday)

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

This service delivers responsive support to those who are facing loss or have experienced a bereavement at UHS. The role is a holistic emotional support role, working across all care divisions, to deliver support to family members and patients who are nearing or have reached end of life. The post holder will deliver emotional support and signposting to further sources of support for patients, family members and carers who are experiencing emotionally upsetting, challenging, and traumatic experiences related to care and treatment, or end of life and death.

Facilitate all internal communication processes in relation to clinical effectiveness and assurance activities, ensuring all enquiries are effectively managed and successfully resolved within a prompt timescale. Liaise and effectively communicate at all levels using written, oral and electronic methods to publicise activities; using tact and sensitivity to deal with difficult issues as Liaise with a wide variety of stakeholders to enable the delivery of a timely and comprehensive clinical effectiveness and assurance programme. Provide high level administrative support to the Clinical Effectiveness and Assurance team, by assisting with aspects of activities including project design, data collection, analysis, programme evaluation, report preparation and dissemination of outcomes, as instructed and in line with the grade and nature of the Carry out ad-hoc analysis of data as requested by staff throughout the Trust ensuring an understanding of the data provided and advising of its appropriate use as needed. Develop and sustain systems and processes to allow the Trust to monitor and measure its assurance against external standards including CQC registration.

Support the Head of Patient, Carer and Public Engagement and the Patient Experience Lead Nurse to enable key work streams across the Patient Experience and Patient Engagement portfolios. Responsible for the administration of the Patient, Carer and Public Engagement Steering Group and the Learning Disability Steering Group. This includes developing a clear system to collect reports from Divisions and external groups in advance of the meeting and sharing these with delegates; maintaining comprehensive action plans, taking accurate minutes and co-ordinating agendas. The administration for the Patient and Public Forum (PPF) (agenda collation and creation, minutes at bi-monthly meetings and detailed action plan and supporting additional meetings of the group); supporting recruitment and retention (including DBS and IG paperwork). This includes project co-ordination and initiatives to support the development of individuals and the group. This will involve liaising across departments. The post holder will be the first point of contact for any individual concerns and will manage an up to date contact list, the M drive folder and the Teams Shared Channel. The post holder will also be responsible for collating activity on a monthly-quarterly basis to ensure accurate reporting internally and externally on activities and impact. To efficiently enable communication with sharing of documents in a regular and timely manner, including supporting developments of core key documents such as Terms of Reference (circulating and collating responses for example), policy development and patient information. Ensure smooth administrative functioning of purchase orders and payments within and across the Portfolio Creating and maintaining an up to date database of key engagement contacts at a PLACE level to support effective external communication Project support to co-ordinate the Big Quality Conversation; to include supporting, setting up and recording all engagement activity to inform external reporting in the Quality Account and Annual Reports and sending out external communication and managing survey and engagement requests The role will include speaking with patients and carers in hospital and with key organisations and finding out about their experiences of care as part of an annual programme of work. Supporting with setting up meetings and booking rooms and diary management for the Head of Patient, Carer and Public Engagement Attending team meetings as an active team player. To co-ordinate an annual calendar of CQC surveys (Picker) and to be responsible for the registration and manage a cycle of key dates and activities to support this. To support with the delivery of the new Patient Voice strategy. Key Duties: Act as a key member of the Patient Experience and Engagement team and as a key point of contact To be a point of ongoing, supportive contact for patient representatives (Patient and Public Forum members) in one to one, small group and larger meeting settings. To facilitate key steering groups and the CQC (Picker) programme Contribute to a culture where the value of patient, carer and public feedback, comment and active involvement is embraced and valued as a vehicle for sustained, collaborative service improvement Establish and maintain an administrative system that ensures that work is prioritised to meet agreed timescales Compose routine correspondence and initiate responses to general enquiries Word-process to a high standard for the production of a range of documents including minutes, action plans, short accounts/reports and correspondence Develop and maintain databases Support effective functioning of the portfolios with purchase and supplies ordering and hospitality arrangements Develop and maintain an effective system for filing and retrieval of documentation which will, where appropriate, ensure complete confidentiality of sensitive information. Ensure adequate arrangements are in place to cover duties during annual leave General Duties Work independently and manage own work area within the team To be an active member of the Patient Experience and Engagement team, attending weekly huddles and team meetings, taking the lead where required The post holder may be required to undertake such other duties and training and/or hours of work as may be reasonably required to be consistent with the general level of responsibility of the post This post will be based at Worcestershire Royal Hospital. Travel to the other Trust sites and externally will be required. To undertake other duties commensurate with the post and grade

Develop, co-ordinate and deliver safe and effective psychotherapeutic care to patients and families. Provide evidenced based, therapeutic support to families, children and young people who have been, or are about to be bereaved of someone significant to them. Maintain a high level of expertise and credibility within the multidisciplinary team (MDT), including the management of own caseload. To work closely with all members of the Hospice team to ensure compliance with legislation and expected quality standards. To establish and maintain relationships with relevant external organisations to promote the continued delivery of psychotherapeutic care for Hospice patients and their families / friends in all settings. Provide Clinical Supervision for the psychological practitioners and other members of the wider Hospice, as agreed Manage and supervise a volunteer team providing support to the service.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

To develop the skills and confidence of those accessing Hospice services and develop integrated approaches to achieve continuity and holistic care. To maintain a caseload of individuals, families and carers affected by a life limiting illness, exemplifying a high level of psychosocial skill; to respond to requests for advice and support for direct work in individual cases, working with other agencies if necessary. To develop relevant knowledge and skills to support a range of needs including those marginalised by mainstream services. To respond proactively to needs in the community by providing guidance and consultation to other relevant agencies, so that they are more able to provide their own effective response to the needs of people in their care. To collect data in a timely manner to ensure accurate reporting. To contribute to quality initiatives within the organisation To participate in appropriate regional or national working groups, so that the hospice can contribute to and remain well-informed of current practice and service developments. To ensure that administrative and support services are delivered to achieve high standards of care. To make sure that agreed outcome measures are applied. To contribute as appropriate to the ongoing development of hospice services, on site and in the community, lending support to other colleagues and volunteers who are engaged in hospice community-based developments. Special Features The post holder may be expected to work outside of standard office hours. To have a full driving licence, access to own car for business and ability to drive throughout area.

In your new role you will work under the supervision of a registered mental health professional and alongside other MDT staff. Your responsibilities will include: Focusing on the needs of service users using the Support Time and Recovery Model Carrying a keyworker caseload and supporting coordination of care during the episode of EROS rehabilitation Communicating with the Care Co-ordinator, GP and any other involved professionals during the EROS episode Contributing to the development and implementation of the Enhanced Rehabilitation Outreach service to provide a high-quality care and support to service users and carers Work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of support, time and recovery services within available resources Work within the Care Programme Approach / Care Management process with a focus on Recovery Principles For more detailed information on the position, please access the Job Description and Person Specification documents provided.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.