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Customer Team Member
Location: 45-49 Blossom Street, Ancoat, Manchester, M4 6AJ
Pay: £12.00 per hour
Contract: 25 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We're looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
#1
Official account of Jobstore.
Customer Team Member
Location: 45-49 Blossom Street, Ancoat, Manchester, M4 6AJ
Pay: £12.00 per hour
Contract: 25 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will also include working in our in store bakery.
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We're looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
#1
Official account of Jobstore.
Customer Team Member
Location: Main Street, Broadford, Isle of Skye, IV49 9AE
Pay: £16.00 per hour + great benefits including night shift premium
Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time
Working pattern: 5 nightshifts out of 7, 10pm to 8am, to be discussed at interview
Full training given
You can now apply for this role using your mobile device
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts.
As a customer team member at Co-op, you'll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You'll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.
In return, we'll give you opportunities to develop your skills and progress your career. You'll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.
What you'll do
* Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
* Engage with everyone to succeed together - you'll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
* Make sure the store is safe, legal and operational - you'll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
* Embrace change - you'll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
* Co-operate for a fairer world - you'll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events
This job would suit people who have
* genuine care for the needs of customers and colleagues
* good communication skills, with the ability to build positive relationships with everyone
* strong problem solving skills
* the flexibility to work a range of shifts
Why Co-op?
We'll help you learn new skills, and give you the opportunity to support your local community. You'll also get package that includes:
* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
#3
Official account of Jobstore.
Customer Team Member
Location: 2 Shore Street, Brodick, KA27 8AG
Pay: £12.00 per hour + great benefits
Contract: 12-24 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full training given
You can now apply for this role using your mobile device
As a customer team member at Co-op, you'll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You'll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.
In return, we'll give you opportunities to develop your skills and progress your career. You'll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.
What you'll do
* Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
* Engage with everyone to succeed together - you'll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
* Make sure the store is safe, legal and operational - you'll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
* Embrace change - you'll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
* Co-operate for a fairer world - you'll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events
This job would suit people who have
* genuine care for the needs of customers and colleagues
* good communication skills, with the ability to build positive relationships with everyone
* strong problem solving skills
* the flexibility to work a range of shifts
Why Co-op?
We'll help you learn new skills, and give you the opportunity to support your local community. You'll also get package that includes:
* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
#2
Official account of Jobstore.
Customer Team Leader
Location: Broadford
Pay: £12.10 per hour + great benefits
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full training given
You can now apply for this role using your mobile device
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.
In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it.
What you'll do
* Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
* Engage with everyone to succeed together - you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
* Make sure the store is safe, legal and operational - you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
* Embrace change - you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
* Co-operate for a fairer world - you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan
This job would suit people who have
* genuine care for the needs of customers and colleagues
* the ability to strike a balance between leading the team and supporting on the shopfloor
* great communication skills, with the ability to build positive relationships with all kinds of people
* strong organisational and problem solving skills
* a desire to learn, grow and develop your skills
* the flexibility to work a range of shifts
Why Co-op?
We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes:
* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Please note Co-op completed on the sale of the Petrol Forecourt estate to Asda on 30th October 2022. This is currently being reviewed by the Competition & Markets Authority before any petrol filling stations transfer.
Both Co-op and Asda acknowledge that this agreement constitutes a TUPE transfer, which means should you successfully apply for this job and be employed by Co-op, we need to make you aware that you may eventually transfer to Asda Stores Limited.
Proud member of the Disability Confident employer scheme
Official account of Jobstore.
Customer Team Leader
Location: Broadford
Pay: £12.10 per hour + great benefits
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full training given
You can now apply for this role using your mobile device
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.
In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it.
What you'll do
* Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
* Engage with everyone to succeed together - you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
* Make sure the store is safe, legal and operational - you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
* Embrace change - you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
* Co-operate for a fairer world - you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan
This job would suit people who have
* genuine care for the needs of customers and colleagues
* the ability to strike a balance between leading the team and supporting on the shopfloor
* great communication skills, with the ability to build positive relationships with all kinds of people
* strong organisational and problem solving skills
* a desire to learn, grow and develop your skills
* the flexibility to work a range of shifts
Why Co-op?
We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes:
* competitive pay and opportunities for overtime
* Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* premium rates for hours worked before 6am or after 10pm
* flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
* Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
* 30% off Co-op branded products in our food stores
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* pension with up to 10% employer contributions
* cycle to work scheme
* services to support your physical, mental and financial wellbeing
Building an inclusive workplace
We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Please note Co-op completed on the sale of the Petrol Forecourt estate to Asda on 30th October 2022. This is currently being reviewed by the Competition & Markets Authority before any petrol filling stations transfer.
Both Co-op and Asda acknowledge that this agreement constitutes a TUPE transfer, which means should you successfully apply for this job and be employed by Co-op, we need to make you aware that you may eventually transfer to Asda Stores Limited.
Proud member of the Disability Confident employer scheme
Official account of Jobstore.