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Business Analyst - MS Office 365 / Microsoft SharePoint, Internal Optimization Specialist / Graduated from Local Uni / West Tuas /

Full-time

Singapore, Singapore

Business Management / Project / Planning

7 months ago

Broad Function The Internal Optimization Specialist plays a critical role in enhancing the efficiency, collaboration, and overall effectiveness of ou.....

Broad Function

The Internal Optimization Specialist plays a critical role in enhancing the efficiency, collaboration, and overall effectiveness of our organization by leveraging the capabilities of the MS Office 365 suite. We require a self-starter, an individual who has the drive and passion to be involved in analyzing business processes, identifying areas for improvement, and implementing solutions using MS Office 365 tools to streamline workflows, enhance communication, and drive productivity.

Key Responsibilities:

Process Analysis and Improvement

Collaborate with various departments to understand existing processes and workflows.
Analyze business requirements and translate them into technical requirements
Identify inefficiencies, bottlenecks, and areas for improvement within these processes.
Propose, design, develop and implement software automation solutions to streamline and optimize processes.

Office 365 Implementation

Utilize Office 365 tools such as SharePoint, Teams, Power Automate, and MS Flow / PowerApps to create solutions that align with business needs.
Configure SharePoint sites and document libraries for efficient document management, version control, and collaboration.
Set up Teams channels, chatbots, and integrations to enhance communication and collaboration across teams.
Develop custom MS Flow / Power Automate flows and PowerApps to automate repetitive tasks and create user-friendly applications.
Experience in setting up Multi-Approval workflows with MS Flow / Power Automate
• Develop and maintain project documentation, including requirements, functional specifications, and user manuals
Official Microsoft Certification is preferred • RPA experience (UIPath etc) would be idea

Training and Support:

Provide training and guidance to employees on effectively using Office 365 tools to improve their workflow.
Address user’s questions, troubleshoot issues, and provide technical support for software solutions

Data Analysis and Reporting

Collect and analyze data related to the usage and effectiveness of implemented Office 365 solutions.
Create reports, dashboards and visualisations to effectively communicate data-driven insights to various stakeholders.
Present findings and recommendations to stakeholders in an accurate and concise manner and continuously refine reporting processes to improve accuracy, efficiency and effectiveness of data.

Security and Compliance

Ensure that all implemented solutions adhere to security and compliance standards.
Collaborate with IT and security teams to implement necessary controls and safeguards

Continuous Improvement

Stay updated on the latest features and updates within the Office 365 suite.
Proactively identify opportunities for ongoing optimizations and enhancements based on changing business needs.

Requirements:

Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field with Local University
Proven 2-3 years of working experience in data analytics and also with Office 365 suite, including SharePoint, Teams, Power Automate, and PowerApps.
Strong understanding of business processes and workflow optimization.
Excellent problem-solving skills and ability to translate business requirements into technical solutions.
Effective communication skills to collaborate with cross-functional teams and deliver training.
Attention to detail and commitment to maintaining data integrity and security.
Relevant certifications such as Microsoft 365 Certified: Fundamentals or Microsoft 365 Certified: Modern Desktop Administrator Associate are advantageous.

Other Information