Total 11 Junior Executive Support Analyst job vacancies in Kuala Lumpur

Job Requirements

• Bachelor’s Degree/ Adv Diploma/ Dploma in business or in the related field 
• With minimum of 2 to 3 years of experience in business analysis or a related field would be an advantaged
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations would be an advantaged
• Competency in Microsoft applications including Word, Excel, and Outlook
• Open for Malaysian Only

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Requirements

• Excellent written and oral communication skills in English.
• Mandarin language is an added advantage.
• Possess at least a Bachelor's Degree in Computer Science or relevant fields
• Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred.
• Outbound call center experience is an added advantage.
• Fresh graduates with relevant internship experience can be considered.
• Customer-oriented attitude.
• Self-motivated, confident & innovative, resourceful and results-oriented.
• Excellent communication skills.
• Excellent problem-solving skills, ability to perform remote troubleshooting and
• provide clear instructions.
• Hands-on experience with Microsoft Office applications including Excel, Word and Powerpoint.
• Great team player.

Responsibility

• Answer inbound calls, emails, and chats from customers seeking technical assistance.
• Actively listen to understand the nature of the issue and gather relevant information.
• Diagnose and troubleshoot technical problems related to software, network connectivity, and other relating systems.
• Provide clear and concise instructions to guide users through resolving the issue.
• Utilise knowledge base resources and internal documentation to find solutions and best practices.
• Escalate complex or unresolved issues to the appropriate team member or department.
• Stay up to date with product and technology changes and communicate them to customers as needed.
• Ensure timely and effective resolution of issues reported.
• Maintain a positive and professional demeanor throughout all interactions.
• Contribute to improving the efficiency and effectiveness of the helpdesk operations.
• Collaborate with other team members to provide effective support to our customers.
• Document all interactions and resolutions for future reference.
• Follow established processes and procedures for resolving technical issues.
• Provide exceptional helpdesk service at all times.

Perks & Benefits

• Central location
• Nearby public transport
• Competitive salary and benefits package including standby allowance
• Annual leave, medical leave, etc.
• Medical Group insurance
• Opportunity to learn and grow in a dynamic environment.
• Chance to make a positive impact on employees and customers.
• Professional development opportunities.
• Regular team activities
• Open culture

工作要求

• 商業或相關領域的學士學位/高級文憑/文憑
• 具有至少 2 至 3 年商業分析或相關領域經驗者優先
• 優秀的分析和概念思考能力。
• 出色的文檔編寫能力。
• 有建立詳細報告和進行簡報的經驗者優先
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力
• 只限馬來西亞人開放

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

要求

• 優秀的英語書面和口頭溝通能力。
• 普通話是一個額外的優勢。
• 至少擁有計算機科學或相關領域的學士學位
• 具備擔任客戶支援主管、客戶支援專家或客戶服務主管的工作經驗者優先。
• 外撥呼叫中心經驗是一個額外的優勢。
• 有相關實習經驗的應屆畢業生可以考慮。
• 以客戶為中心的態度。
• 自我激勵、自信、創新、足智多謀、注重結果。
• 高超的溝通技巧。
• 出色的解決問題的能力，能夠執行遠端故障排除和
• 提供明確的指示。
• 擁有 Microsoft Office 應用程式（包括 Excel、Word 和 Powerpoint）的實際操作經驗。
• 很棒的團隊合作者。

責任

• 接聽尋求技術協助的客戶的來電、電子郵件和聊天。
• 積極傾聽，了解問題的性質並收集相關資訊。
• 診斷並解決與軟體、網路連接和其他相關係統相關的技術問題。
• 提供清晰簡潔的說明來引導使用者解決問題。
• 利用知識庫資源和內部文件來尋找解決方案和最佳實踐。
• 將複雜或未解決的問題回報給適當的團隊成員或部門。
• 隨時了解產品和技術的變化，並根據需要將其傳達給客戶。
• 確保及時、有效地解決報告的問題。
• 在所有互動中保持積極和專業的舉止。
• 有助於提高幫助台營運的效率和有效性。
• 與其他團隊成員合作，為我們的客戶提供有效的支援。
• 記錄所有互動和解決方案以供日後參考。
• 遵循解決技術問題的既定流程和程序。
• 始終提供卓越的幫助台服務。

津貼和福利

• 中心位置
• 附近的公共交通
• 有競爭力的薪資和福利待遇，包括待命津貼
• 年假、病假等
• 醫療團體保險
• 在充滿活力的環境中學習和成長的機會。
• 有機會對員工和客戶產生正面影響。
• 專業發展機會。
• 定期團隊活動
• 開放文化

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Job Description:

• Handle customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products via chat support
• Exceeding customer expectation in terms of customer service & accurate information
• Knowing our products inside and out so that you can answer questions
• Working in a team to achieve the required KPI elements and SLA

Job Requirements:

• Minimum Diploma and above
• Minimum 1 year of experience in a call centre environment
• Strong command of English (verbal & written) skills
• Applicant must be willing to work on rotational shifts
• Able to start immediately

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities

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職位描述：

• 透過聊天支援處理客戶的一般查詢、投訴、評論、回饋和其他與公司產品相關的問題
• 在客戶服務和準確資訊方面超越客戶期望
• 從裡到外了解我們的產品，以便您回答問題
• 團隊合作以實現所需的 KPI 要素和 SLA

工作要求：

• 最低文憑及以上
• 至少 1 年呼叫中心環境經驗
• 較強的英語（口頭和書面）技能
• 申請人必須願意輪班工作
• 能夠立即啟動

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 個人發展機會

• Position: Administration Support Officer.
• Salary: RM 1800-3000.
• Job location:
  *Kuala Lumpur: Jalan Raja Laut, Mid Valley City;
  *Bandar Bukit Jalil, WPKL;
  *Petaling Jaya: Kelana Jaya,Sunway Damansara,Jalan Templer.

Introduction
Chrisjac Recruitment is looking for capable candidates to fill several administrative support roles/vacancies that have recently arisen from our long standing corporate clients (company) in Kuala Lumpur and Petaling Jaya areas.
About the job/Role
The vacancies are full-time permanent positions. 
The role is primarily office based where the incumbents (job holders) will be responsible for providing administrative support role to the overall  business operation activities. The role is challening as you will handle a variety of responsibilities ranging from generating documents to attending to customer requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a variety and wide range of office activities.
Requirements/Candidate profile
The successful candidates should fulfil the following criteria/requirements:
*Malaysians who are energetic and enthusiastic person age between 23 to 35.
*Possess minimum SPM or Diploma qualification.
*Strong verbal and written communication skills, especially able to communication in fluent English; plus conversant in BM and Mandarin.
*Intermediate computer skills,including MS Office and Internets applications.

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Note on application
Applications will only be considered and processed if we are provided with a full CV detailing your full employment history. Please ensure dates of employment, contact telephone numbers (and e-mail address) and residential address are included in your CV.     

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：行政支援官員。
• 薪資：RM1800-3000。
• 工作地點：
  *吉隆坡：Jalan Raja Laut，谷中城；
  *武吉加里爾城，WPKL；
  *八打靈再也：Kelana Jaya、Sunway Damansara、Jalan Templer。

介紹
Chrisjac Recruitment 正在尋找有能力的候選人來填補我們在吉隆坡和八打靈再也地區的長期企業客戶（公司）最近出現的多個行政支援職位/空缺。
關於工作/角色
空缺職位為全職永久職位。
該職位主要是辦公室職位，任職者（在職人員）將負責為整體業務營運活動提供行政支援。這個角色具有挑戰性，因為您將處理各種職責，從生成文件到滿足客戶請求。這項工作適合成熟的外向人士，喜歡高度多樣化的工作環境，可以輕鬆處理各種廣泛的辦公室活動。
要求/候選人簡介
成功的候選人應滿足以下標準/要求：
*馬來西亞人是充滿活力和熱情的人，年齡在23至35歲之間。
*至少擁有SPM或文憑資格。
*較強的口頭和書面溝通能力，尤其能夠用流利的英語進行溝通；加上精通國語和普通話。
*中級電腦技能，包括MS Office和互聯網應用程式。

如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE進行申請，點選「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

申請注意事項
只有當我們提供了詳細說明您完整工作經驗的完整履歷時，申請才會被考慮和處理。請確保您的履歷包含就業日期、聯絡電話號碼（和電子郵件地址）和居住地址。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

JOB DESCRIPTION:

• Leading topics with complete ownership. This covers APAC region topics
• Develop and manage BI solutions.
• Provide automated and ad-hoc APAC reports.
• Design / perform business-oriented, comprehensive, accurate reporting system/ analysis to monitor the performance of the business, to locate risk and to discover potential business opportunities.
• Collaborate with business users regionally (APAC) to provide data insights using data.
• Analyze business processes and requirements to apply them to data analysis.
• Being the analytics technical expert with hands-on experiences who uses large data sets, creative and strong in applying varieties of machine learning methodologies / algorithms with different data tools in developing the models, running simulations & optimization.
• Create and maintain documentation including requirements, design and user manuals.
• Identify opportunities to improve processes and strategies with technology solutions.
• Urdu language (speak & write) is required by business. Main stakeholders and project team based in Pakistan and across APAC

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

Role and Responsibilities

• Build solid relationships and give financial support across all departments and to vendors.
• Responsible for analysing past results, performing variance analysis, identifying trends, and making recommendations for improvements
• Work closely with the accounting team to ensure accurate financial reporting and support monthly and quarterly business metrics reporting.
• The position involves assisting with forecasting, budgeting, and projection.
• Contributing to accounting system maintenance and setup, providing initial support to the country’s team
• Aid in the development and creation of reporting templates for the country’s team.
• Assist in any ad-hoc projects and conduct ad-hoc analysis for senior management as needed.

• Ideally, a minimum of 2 years of accounting/finance experience, with financial analysis experience, is considered a plus. 
• A Bachelor's degree in finance, accounting, or a related field is required.
• Demonstrated interest in reporting and data analysis tools.
• Exceptional analytical skills with keen attention to detail.
• Intermediate to advanced proficiency in MS Excel, Google Sheets, and Google Slides.
• Outstanding oral and written communication abilities.
• Good business acumen
• Strong teamwork and collaborative skills are essential for success in this role.
• Exceptionally organised with the ability to multitask
• Thrives under pressure and solution-oriented
• Prior experience in coworking, real estate, or startup business would be an advantage 
• Fluent in English

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice
• Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations 

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Conduct analytical procedures on related business areas as required.
• Continuously explore new methods to enhance existing procedures.

• Willingness to work night shifts.
• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• Preferably 1+ years of relevant work experience.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits, and diverse leave options
• Flexibility in smart casual dress code
• Young, vibrant, and open work culture