Total 12 Student Affairs Director job vacancies in Customer Service category in Johor Bahru JHR

After School Care Programme

• Maintain classroom organization and procedures
• Provide administrative support in preparation of activities
• Provide quality care and supervision to primary school children
• Plan and conduct activities for children including holiday programmes
• Liaising with school management and parents on matters in particular regarding student affairs and teaching & learning issues
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements
• Hosting of parents
• Fetching of students’ to and from the School
• Manage and deliver any other adhoc programmes within the centre

Chinese Language Programme

• Provide Chinese Language support to children in the School
• Maintain classroom organization and procedures (including supervision and rest time)
• Provide administrative support in preparation of activities
• Provide quality care and supervision to primary school children
• Plan and conduct activities for children including holiday programmes
• Liaising with school management and parents on matters in particular regarding student affairs and teaching & learning issues
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements
• Any ad-hoc duties as assigned

Student Care Teacher with Tutoring Duties

Please apply only if you fit the job requirements.

Job Requirements:

- Candidates who have at least 1 year child care experience will be given priority consideration

- Candidates must be able to run the centre independently and have a good knowledge of P4 to P6 Primary Math and English Syllabus.

Teaching Responsibilities

- To teach P4 to P6 Math and English tuition in the capacity of a tuition teacher and relief part-time tutors when the need arises

Student Care Responsibilities:

- Have a love for children and do not mind to get their hands dirty such as preparing food and snacks for children, babysit students and be caring towards them.

- Treat the centre like your house and do daily cleaning maintenance such as sweeping and mopping.

- Supervise and guide our lovely children on school homework, English and Chinese spelling and in-house assessment books

- Answer calls and conduct centre tour to parents who are in need of the service

- Fetch the children from nearby schools

- Provide operations support such as restocking of food supplies, toiletries, check book stock and order from HQ for the tuition books, arrange replacement classes, Qxpress delivery

- Able to communicate with parents on their children's progress and handle enquires on the centre's programmes

- Any ad hoc task assigned

Do you have a genuine passion for working with children aged 7-11 and creating a safe, fun, and educational environment for them? If so, we have an incredible opportunity for you to join our team as a Senior Student Care Teacher or Assistant Center Manager at our after school care center in Tiong Bahru.

About Us:

Founded in 2018 by ex-school teachers, Canopy Student Care believes in providing a supportive and enriching environment for children to thrive in their after-school hours. With a vibrant community of 50 students, we aim to foster their holistic development by offering engaging activities, nurturing values, and promoting social interactions.

Our Pillars

• Homework and Academic Support
• Outdoor exploration and discovery
• Social and emotional development
• Parental partnerships

Job Responsibilities:

As a Senior Student Care Teacher, you will play a crucial role in shaping the experiences of our students. Your responsibilities will include:

1. Implementing age-appropriate activities for children aged 7-11.
2. Assisting students with homework assignments and providing academic support when needed.
3. Facilitating our reflective reading, outdoor and various holiday programs.
4. Promoting a safe and inclusive environment where students can learn, play, and develop their social skills.
5. Engaging students in meaningful conversations and promoting social interactions among students.
6. Collaborating with the center's team to ensure a cohesive experience for students.
7. Ensuring the center's facilities and materials are well-maintained and safe for student use.

We are looking for someone with...

1. A love for working with children and a commitment to their overall development.
2. Good classroom management skills.
3. Strong interpersonal skills to build rapport with students, parents, and colleagues.
4. Student Care WSQ certification or any relevant education qualification will be an advantage.
5. First Aid and CPR certification will be an advantage.

We offer:

1. A warm and vibrant work environment where your contributions are valued.
2. Opportunities for professional growth.
3. Competitive compensation package commensurate with experience and qualifications.
4. Weekday working hours (after school) that provide a good work-life balance.

If you are passionate about making a positive impact on children's lives and possess the qualities we are looking for, we would love to hear from you.

Join us as our part-time Student Care Teacher for our centres located at Tiong Bahru and Tampines. Potential candidates would be expecting a 5 days work week (1pm to 7pm). Candidate is expected to relief teachers on Sat (2 to 3 hours) if required and compensation will be given accordingly.

It is compulsory to indicate your preference for the location in the cover letter and resume. Application will be rejected if this is not stated.

Teaching Responsibilities

- To teach Math/English/Science tuition in the capacity of a tuition teacher and relief part-time tutors when the need arises

Student Care Resposibilities

- Select and print suitable enrichment worksheets from our online library resources for the children on a monthly basis
- Supervise and guide students on school homework, spelling ,听写 and in-house assessment books

- Answer sales calls and conduct centre tour to prospective parents
- Buying lunch and fetching of students from nearby schools
- Supervision of children during outdoor playtime
- Provide operations support such as restocking of food supplies, toiletries, ordering from HQ for the tuition books, arrange replacement classes, Qxpress delivery
- Able to communicate with parents on their children's progress and handle sales enquires on the centre's programmes
- Basic cleaning such as sweeping and mopping of the floor on a daily basis
- Any ad hoc task assigned by the Centre Manager

Requirements
O level, ITE and retirees are welcome to apply. Candidates must have a good knowledge of P1 to P6 Primary Math and English Syllabus prior to application. Similar work experience as a student care teacher will be an advantage.

Kindly note that the working hours are subject to changes during the school holidays. Compensation will be given if extra work hours are required.

- Hourly paid position $10 to $12 per hour

Are you looking for a meaningful job where you can help to enrich the lives of children?

Look no more. Join us as our part-time Student Care Teacher for our centre located near Tiong Bahru MRT. Potential candidates would be expecting a 3 to 5 days work week (12.30pm to 7pm) and rotate between 1 half day weekend counter duties/ relief teaching in a month.

Teaching Responsibilities

- To teach Math/English/Science tuition in the capacity of a tuition teacher and relief part-time tutors when the need arises

Student Care Resposibilities

- Select and print suitable enrichment worksheets from our online library resources for the children on a monthly basis
- Supervise and guide students on school homework, spelling ,听写 and in-house assessment books

- Answer sales calls and conduct centre tour to prospective parents
- Buying lunch and fetching of students from nearby schools
- Supervision of children during outdoor playtime
- Provide operations support such as restocking of food supplies, toiletries, ordering from HQ for the tuition books, arrange replacement classes, Qxpress delivery
- Able to communicate with parents on their children's progress and handle sales enquires on the centre's programmes
- Basic cleaning such as sweeping of the floor on a daily basis
- Any ad hoc task assigned by the Centre Manager

Requirements
Diploma Holders and retirees are welcome to apply. Candidates must have a good knowledge of P1 to P6 Primary Math and English Syllabus prior to application. Similar work experience as a student care teacher will be an advantage.

Kindly note that the working hours are subject to changes during the school holidays. Compensation or time off will be given if extra work hours are required.

Rate: $10 to $12 per hour

About The Role

As Assistant Director, you will be responsible for the overall performance of the Contact Centre. You will drive change, and work with the Head on operational strategies, capacity planning, cost/benefit analysis and performance reviews.

You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.

Responsibilities:

• Leads operations at the Healthcare Group Contact Centre and ensure 24/7 system readiness
• Ensure staff consistently deliver timely and professional response across all channels
• Optimize resources to handle all channels
• Track and monitor processes through performance indicators. Trend analysis and benchmark key performance indicators
• Ensure timely dissemination of information, escalation of issues and resolution of problems
• Liaison person between Institutions and Group Contact Centre. Partners both internal and external stakeholders to ensure patients’ positive experience along the continuum of care
• Responsible for customer satisfaction/ experience scores. Works closely with stakeholders to continuously improve service levels and delight patients.
• Lead, motivate, guide and train admin and ancillary staff to perform to the best of their abilities and to develop their potential.
• Develop Individual Development Plan (IDP) for staff to ensure they receive appropriate training and development so that they possess necessary knowledge and skills to carry out their roles.Create a conducive environment to facilitate open communication between staff and management
• Support Head, Group Contact Centre on staff recruitment and retention efforts
• Lead quality improvement projects within the centre
• Drive and implement change(s) to workflows and processes to enhance service standards

Requirements:

• A recognised Degree in any discipline
• At least 8 years’ experience in Healthcare and/or Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

We are looking for Student Care Assistants to join our team:

• Supervise the safety of the children
• Responsible, good role model for the children
• Ensure children complete school homework
• Carry out fun character-building activities for the children
• Maintain communications with parents on routine matters
• Any other ad-hoc duties as delegated by Centre
• Caring, cheerful and love children
• Mature and responsible
• Past teaching experience with Primary school children will be a plus
• For Part-Timer: Commit 2-3 times a week, Rate depending on experience: $10-15/hr
• Working location: Jalan Bukit Merah

Boutique student care centre provides premium after-school care and award winning Math programme in Singapore, Canada, U.S.A and many other countries for children aged 4 to 12 years old.

We are looking for a Student Care Supervisor (Part-Time) for our branch at Tiong Bahru. Potential candidates would be expecting a 5.5 days work week (12.30pm to 7pm) and Saturday teaching duties (morning or afternoon)

Responsibilities

- Plan monthly theme for our enrichment activities and select suitable lesson plans from our online library resources
- Supervise and guide students on homework, spelling and 听写
- Buying lunch and fetching of students from nearby schools
- Supervision of children during outdoor playtime
- Provide administrative support to Centre Director such as restocking of food supplies for pantry, ordering from HQ for the proprietary Math tuition books, new student welcome kits and stationeries, etc
- Arrange replacement classes with parents for our Math tuition classes, sorting the tuition material to get ready for other tutors to teach the lessons.
- Arrange Qxpress with HQ and keep track of invoices, receipts, expenses for book keeping purposes.
- Generate billing invoices for the Director's approval on a monthly basis.
- Hold the company's office mobile phone and attend to parents' queries especially on new sales enquires and renewal packages during official working hours.
- To teach Math tuition in the capacity of a tuition teacher and relief other part-time tutors when the need arises
- Maintain group whatsapp communication channels with our current pool of tutors and parents
- Basic cleaning duties of the centre on a daily basis
- Occasional ad hoc task assigned by the Centre Director

Requirements
Diploma Holders or above are welcome to apply. Candidates must have a good knowledge of P1 to P6 Primary Math Syllabus prior to application. Similar work experience as a student care teacher will be an advantage.

Kindly note that the working hours are subject to changes during the school holidays. Time off will be given if extra work hours are required.

Looking for a Student Care Teacher to manage a small class of 8 to 10 primary school students.

Duties/Responsibilities:

- To supervise school homework and test spelling.

- To facilitate lunch and tea-break for the students.

- To manage classroom discipline.

- To ensure the safety of students.

- To fetch students from 1 nearby Primary School (7 mins walk)

- Required: Minimum N Level qualification.

- Preferred: With some classroom experience.

Working hours:

- For 3 Days: Tuesdays to Thursdays

- On School Days are from 1.30pm to 6.30pm.

- On School Holidays are from 8am/9am/10am to 6pm/6.30pm.

- For 5 Days: Mondays to Fridays

- On School Days are from 1.30pm to 6.30pm.

- On School Holidays are from 8am/9am/10am to 6pm/6.30pm.

- Able to commit for at least 3 to 6 months.

- Salary: $800.00 - $2000.00 per month

** Fresh Graduates / Part-Timers / Interested applicants are welcome to apply.

** Benefits for Full-Timers if Selected:

1. No Work on Public Holidays.

2. Paid Salary includes Public Holidays.

3. Paid 13th Month AWS

4. All Salary paid inclusive of Employer CPF

5. Paid 7 Days Medical Leave

6. Paid 7 Days Annual Leave

7. Paid 5 Days Center Closure Days (Last week of Dec)

8. Corporate Mobile Discount

Looking for a Student Care Teacher to manage a small class of 8 to 10 primary school students.

Duties/Responsibilities:

- To supervise school homework and test spelling.

- To facilitate lunch and tea-break for the students.

- To manage classroom discipline.

- To ensure the safety of students.

- To fetch students from 1 nearby Primary School (7 mins walk)

- Required: Minimum N Level qualification.

- Preferred: With some classroom experience.

Working hours:

- For 3 Days: Tuesdays to Thursdays

- On School Days are from 1.30pm to 6.30pm.

- On School Holidays are from 8am/9am/10am to 6pm/6.30pm.

- For 5 Days: Mondays to Fridays

- On School Days are from 1.30pm to 6.30pm.

- On School Holidays are from 8am/9am/10am to 6pm/6.30pm.

- Able to commit for at least 3 to 6 months.

- Salary: $800.00 - $2000.00 per month

** Fresh Graduates / Part-Timers / Interested applicants are welcome to apply.

** Benefits for Full-Timers if Selected:

1. No Work on Public Holidays.

2. Paid Salary includes Public Holidays.

3. Paid 13th Month AWS

4. All Salary paid inclusive of Employer CPF

5. Paid 7 Days Medical Leave

6. Paid 7 Days Annual Leave

7. Paid 5 Days Center Closure Days (Last week of Dec)

8. Corporate Mobile Discount

Knightsbridge House International School is one of the fastest-growing schools in Singapore. We believe education should be a right and not a privilege. Everything we do is centered around providing world-class educational experiences and outcomes for our students that are truly affordable and accessible. We provide an environment where Educators are empowered and are able to progress within our organisation. We welcome self-motivated quirky individuals who have a true passion for education and believe that education changes the world!

International School Admissions cum Student Support Administrator

· Handle day-to-day operational functions for the International School.

· Conducting school tours daily, either on-site tours or Virtual tours

· Review all applications to ensure students meet the school’s requirements in terms of academic qualification and other eligibilities.

· Ensure that all students have the right and legal resident pass or visa to stay and study in Singapore.

· Ensuring all stages of the admissions process are handled professionally and with immediate attention.

· Be the first point of contact for all prospecting parent’s enquiries.

· Support and assist parents or guardians of students throughout the admissions process to ensure a very smooth and pleasant experience is delivered.

· Qualifying leads and maintaining an organised record of all enquiries and responses.

· Assist the academic team in attending to students' matters as and when required.

· Organise and support the school open house and other school events.

· To maintain professionalism and respectful behaviour towards students, colleagues, and all stakeholders at all times.

· School bus arrangement and managing bus logistics with an appointed bus provider.

· School Uniform distribution and stock taking.

· Student supervision duties such as oversight of students at recess and playtime.

· General purchasing duties such as stationery ordering and stock management.

· Liaise with contractors for any installation work.

· Manage phone calls and correspondence (e-mail, letters).

· School bus arrangement and management and managing bus logistics with an appointed bus provider.

· Liaise and establish positive relationships with various stakeholders and parents.

· Any other duties as assigned by the principal and management.

Requirements:

· Bachelor's degree in any field.

· Good command of English is required as the need to communicate with expatriate parents of students.

· Must have good communication and interpersonal skills.

· Must be a team player, multitasking and able to work independently.

· Having the ability to access and handle challenging situations.

· Have at least 3-5 years of working experience in Admissions and Administration within an international school

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly-motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to Senior Engineering Manager of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescapes
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Assistant-Director--Quality-Service-Branch---Contract-_JR-10000021093