Total 3 Senior Manager job vacancies in Kelana Jaya SGR

Get to know our Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the Role

The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments. 

You are expected to: 

• Design, build and maintain the Grab network across SEA region & Romania. The network is built on Juniper, Fortinet, Cisco , F5, WLAN, SD-WAN, IOT and cloud based solutions (AWS/Azure).
• Support IT network infrastructure-related work, WiFi APs, network upgrades, office builds, expansions, and relocations.
• Develop reference architectures, design principles, and other artifacts in compliance with enterprise standards, ensuring solutions are optimally designed, secure, well performing, and integrated with other solutions.
• Actively participate in engaging with Business Stakeholders, internal GTS Teams, and Vendors to manage the outcome of the projects. 
• Lead network design and actively participate in operation reviews in the Change Management process.
• You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages
• Actively drive knowledge sharing and continuous improvement within and outside your organization.
• Liaise with ISPs and vendors to provide required services and infrastructure for a successful site launch

Get to know our team:

• We are a forward-looking team that is actively shaping the future of technology and society in Southeast Asia.
• Grab’s Public Affairs team builds partnerships with the public sector in support of national policy agendas, engage constructively with government and other stakeholders on public policy discussions, and drive initiatives to harness the positive potential of technology to drive impact at scale across Southeast Asia.

The day-to-day activities:

• Support strategy development and implementation for Grab’s Public Affairs country teams:
  • Work with Grab’s country public affairs teams to analyse and provide insights on public policy issues, develop positions and advocacy recommendations to advance Grab’s agenda
  • Develop and execute strategic action plans and initiatives related to Grab’s public affairs objectives
  • Orchestrate efforts across different Grab teams to develop and implement a coordinated and robust approach in business operations, to address public policy topics
• Support Grab’s thought leadership efforts on public affairs:
  • Support research on public policy issues that are at the intersection of technology and society
  • Work with other teams at Grab to execute campaigns that drive thought leadership and dialogues on key topics, e.g. through planning of dialogues, forums, roundtable discussions, policy programmes etc.
  • Develop effective thought-leadership platforms, and maintain a pipeline of digital content (e.g. policy position papers, publications, blog posts, podcasts, op-eds etc.) to catalyse conversations and foster meaningful engagements
• Advance strategic engagements and institutional relations for Grab:
  • Establish key partnerships with appropriate external stakeholders across government, international organisations, academia, non-profit and private sectors
  • Coordinate between external partners and internal teams to execute on partnership initiatives

Get to know the Role:

• Identify customer needs and key drivers to reach customer satisfaction goals with financial benefit.
• Perform business process mapping & analysis
• Serve as a the principal adviser for Grab for all departments within this growing organization.
• Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives.

The Day-to-Day Activities:

• Conducting lean action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.
• Conduct process bench-marking exercise
• Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.
• Mapping functional solution to technical solution
• Create to-be process maps and functional design.
• Identify the best process to be mapped with the system to improve productivity of the team.
• Process data analysis using six sigma methodologies
• Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.
• Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.
• Develop guidelines for process improvement initiatives
• Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.