Job Purpose :
Responsible for all administration and coordination of activities in the contract within all departments as well
as to ensure the smooth operations required in the front line operations in food service.
Job Scope:
Coordinate with Head Chef concerning back of house activities including daily food purchase, request for maintenance and repairs.
Responsible for incoming faxes, department keys, petty cash and notices on bulletin board.
Updates records and maintain proper filing systems
Liaise with Sodexo HQ concerning HR matters, Finance and other administrative requirements
Responsible for preparing daily menu for merchandising and distribution to client, daily internal correspondence in food/ tea break/ banquet orders etc
Assist in weekly and monthly submission of administration requirement to Sodexo HQ
Conduct and coordinate month-end inventory procedures
During lunch hours, ensure that all of the following is ready for service at 15 minutes before meal
times in terms of food served according to the menu planned, food garnishing, counter temperature, food displays, serving gears, merchandising posters, and price tags
Ensure that all food counters and displays are clean and tidy at all times
Ensure that all customers are served promptly and duly
Ensure that all areas around food counters are clean and spotless including floors, walls, counters
and equipment
Ensure that food served during meal times are prepared and dished out according to the hygiene
and safety regulations required by corporate standards and governmental regulations
Serve food in the assigned plates or holding receptacles in the portions approved by the client to customers during meal times
Attend weekly service meetings to improve and enhance service level
Handle customers feedback duly and ensure that all actions taken are reported to the Unit Manager after each meal
Ensure the safe operation of all cleaning equipment and report to the management of any faulty
equipment
Responsible to wear the uniform that is provided and to maintain a neat and professional
appearance at all times.
Perform all other duties as and when assigned by management
Skills, Knowledge & Experience
Minimum ‘N’ or O level certificates
Possess at least 2-3 year’s experience in similar capacity
Proficient in Microsoft Words, Excel and PowerPoint
Communication Skills (verbal and written) – ability to convey meaning and obtain understanding
Organizational Skills – ability to group work and resources in relation to the work being done,
prioritizing and scheduling an even workflow
People Skills – ability to effectively relate to customers and others in all organizational levels, being
sensitive to their needs
Conceptual Skills – ability to see entire program objective ensuring that individual programs work
within the framework of the company’s objectives
Customer Relations – ability to relate to customers with an attitude of friendliness while conveying
confidence in the company’s professionalism