Technical Customer Support (Cyberjaya)
Full-time
Junior Executive
1 month ago
Job Responsibilities :
To handle and respond to enquiries and liaisons with customers
To be responsible in resolving customer support issues
To raise internal work requests to ensure customer requests, enquiries aboutpro...
Job Responsibilities :
- To handle and respond to enquiries and liaisons with customers
- To be responsible in resolving customer support issues
- To raise internal work requests to ensure customer requests, enquiries about
products and services are met and internal requests are followed up in the interestof customer satisfactions.
- To effectively assist the Manager in performing all the operational and
administrative tasks related to services sales support area and the Key Accounts.
Competency Requirements :
- Candidate must possess at least a Diploma in Technical or Business field
- Teamwork attitude, high energy level and proactive behavior
- Good communication and interpersonal skills
- Customer and people oriented
- Have technical knowledge
- Ability to multitask
- Immediate available would be an advantage
Perks & Benefits
- Medical insurance
- Personal leave
- Open culture
- Personal development opportunities
Since its formation, MSC Trustgate.com Sdn Bhd, as the Malaysia's premier licensed Certification Authority and a reseller for Symantec Ltd. for SSL and clients certificates, has diligently geared itself to become a disciplined, market-leader and strategic provider of cutting-edge security infrastructure solutions. Today, MSC Trustgate.com is the leading provider of Internet trust and security solutions in ASEAN. Over 500 companies across industry rely on our solution for secure e-business and e-commerce. Our large customer base is a strong testimony of our high level of quality and committed service to our customers.