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Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive,.....

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries.

In 2023, Critical Manufacturing expanded its footprint to Penang, Malaysia.

Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

The role:

Do you have interest in pre-sales and business process analysis? Would you like to develop your skills in advanced manufacturing production environments?

If you are a self-motivated individual who has a passion for Manufacturing Execution Systems and thrives in a fast paced environment, look no further! Team up and apply now as a MES Pre-Sales Engineer.

What you’ll do:

Conduct business process analysis - elaborate strategies and plans for product implementation (after customer or potential customer visits)
Create and deliver presentations and perform product demonstrations for potential customers
Propose high-level technical solutions fulfilling customer requirements
Perform project implementation estimations and propose high-level project plans
Respond to customer technical questionnaires (RFQ, RFI)
Statement of Work analysis and development
Handover won projects to project implementation teams

What you must have:

Industrial Management Engineering or similar degree
Knowledge of advanced manufacturing production processes and requirements, particularly in electronics, semiconductors or medical devices industries
Ability to work remotely with internationally distributed virtual teams
Excellent written and verbal communication skills
German proficiency - spoken and written
Availability to travel

What we consider a plus (not mandatory):

Previous experience with MES product implementation/deployment of at least 1 year
Knowledge of agile methodologies

Quick Apply

Rentokil Initial

Sales Manager (BW)

Full-time

Perai, Penang

Sales / Marketing

2 weeks ago

We are looking for a motivated, dynamic Sales Manager (SM) to join our sales team based out of our offices in various locations in BW office. Your res.....

We are looking for a motivated, dynamic Sales Manager (SM) to join our sales team based out of our offices in various locations in BW office. Your responsibilities will be to lead a sales team and develop the team into successful performers, coach them by engaging with them in sales attachment and ultimately drive the team to achieve their target. To help achieving this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, work tools and career opportunities. You will also be given full product and sales solutions training in Pest Control and Hygiene, with hands on assistance from our group of Specialist and Sales Team.

In this role you will be responsible for:

Leading the sales team and drive them to achieve monthly and annual target
Coach and guide sales team into professional sales personnel
Review weekly sales activities, defining strategic sales pipeline and prospects by building on solid existing client relationship to win more new sales and clients in your territory to help the team to achieve sales target
Engaged in sales route ride with the team within your market or geographic area to ensure a robust pipeline of opportunities is explored
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
Drive sales revenue and analyse their needs for upsell and cross sell opportunities
Takes accountability by ensuring team update daily sales in system
Agile and flexible to perform on-site inspection as and when required
Work closely with other team members to assist in collection

Conduct sales meetings and support overall sales SOP so as to be aligned with Company’s direction
Conduct visit at major customers’ site on monthly basis to understand their needs, concerns and suggest improvement from feedback received

Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.

The ideal candidate will possess:

Minimum a Diploma in any related with at least 5 years relevant Sales Management/ Supervisory experience
Strong leadership qualities, result oriented, dynamic, self-driven and motivated to work with and through people of various levels
Excellent in promoting teamwork and synergize the team towards achieving sales target
Driven by data, analytical, able to develop team by managing their sales activities and coach them accordingly
Excellent in building a network of excellent customer relationships
Able to identify potential opportunities and provide cost effective solutions to clients
Ability to work onsite especially under the sun and go on joint visits with Sales/ Technical colleagues
Good understanding of Business clients in your designated geographic areas/ region
Able to work autonomously and thrive on challenges
Required valid driving license because driving is part of the job requirement for this designation
Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

Excellent sales, solutions & negotiation skills
Ability to drive team to achieve & exceed sales targets
Ability to think on your feet to coach team with customer focused solutions
Versatility to build rapport with people at all levels
Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia. Ability to converse in other local dialects will be an added advantage
Commercially focused and is alert of the changes and updates in market movement
Able to travel to various locations within the designated territory

Quick Apply

Two95 International Inc.

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level English

Full-time

George Town, Penang

Customer Service

2 weeks ago

Hiring immediately @ Location : Georgetown, Penang Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English .....

Hiring immediately @ Location : Georgetown, Penang

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English

* We welcome applications from freshers.

Working Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future)

Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level)
Experience in the sales or customer service industry is an added advantage.
Responsibilities include handling customers via calls, emails, and chat

Salary: Basic salary of RM 3800 + Fixed Language allowance of RM 300

Responsibilities

● Delivering exceptional customer interactions, evaluated through client call quality reports, call audits, and customer satisfaction surveys.

● Offering pre-sales consultative solutions to articulate the features and advantages of the client's products to customers contacting the Retail Contact Centre Sales and Service.

● Accurately recording valid orders and documenting all Saved For Later ("SFL") opportunities.

● Actively selling and providing sales support for products to boost incremental revenue, all while ensuring the highest levels of customer satisfaction survey scores.

● Demonstrating a proficient understanding of all client-supported products, both current and future, evidenced by client call quality reports, call audits, and customer satisfaction survey scores.

● Ensuring innovation and quality in every customer interaction.

● Entering all necessary data elements into the internal Online Store and other record-keeping systems following client training and operational procedures.

● Maintaining a comprehensive awareness of the client's strengths in the industry.

Minimum of Diploma in any field

● Demonstrated business language fluency in Bahasa Melayu and fluency for all Advisors in business English

● Professional working experience dealing with face-to-face or virtual interactions with customers preferred.

● Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration

● Excellent understanding and knowledge on high technology products and computers and operating systems

● Effective time management strategy including ability to multi-task, prioritize, organize and balance workload

● Excellent judgment and decision-making skills

Quick Apply

PRISM+

Retail Sales Associate (Penang Queens Bay Mall)

Full-time

Bayan Lepas, Penang

Sales / Marketing

1 month ago

Listen to what customers want and assist them in finding the best product for their requirements. Constantly expand product knowledge and deliver it.....