Company Overview:
A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.
Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost- effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.
Since 2004, we have built an extensive network globally. To date, we have served 380,000+ headcounts, 2,800+ clients, in 108+ countries, and in 15+ industries. Some of our notable clients include Lazada, Tencent, TikTok, Gucci, Unilever, and Pizza Hut. Overall, our global reach means we can serve our clients’ needs in a more targeted and effective manner!
Key Responsibilities:
· Manages and implements multiple projects (small to medium and large projects) simultaneously.
· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.
· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.
· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.
· Provides proactive, strategic system consulting services representing HR-owned data.
· Provides knowledge and best practices on the system functionality.
· Provides guidance to payroll team members in the areas of project lifecycle, operating procedures, processes, and practices.
· Engages in presales consulting activities including preparing design proposals and conducting system demonstrations.
· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
· Mentor and handhold Junior Consultant on the system knowledge and processes.
Requirements:
· Relevant diploma or degree in Computer Science / Information Technology or equivalent with 3+ years hands-on experience implementing or managing projects.
· Possess strong analytical, problem identification and problem-solving skills with solution focused mindset and desire to learn.
· Good knowledge of Microsoft SQL and Microsoft Office.
· Experience in successfully implementing HRMS Products; experience in HRIS Role, other HR Solution, and/or understanding of HR business process may be considered.
· A customer-centric, intellectually curious, bright, energetic person with the ability to drive the successful delivery of HRMS.
· Good time management and prioritization skills.