Total 76 Senior Executive Research Analyst job vacancies in Bengaluru

ABOUT THE JOB

Nielsen Customer Success team is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service.

RESPONSIBILITIES

• Support day to day contacts at the client, contributing to the achievement of client satisfaction targets
• Build effective relationships with client representatives
• Own reporting, including report maintenance, business issue analysis, and solution integration
• Provide training to clients on Nielsen tools and solutions
• Trouble-shoot and resolve client inquiries related to databases, software, coding, and other key aspects that impact client deliverables
• Continue to broaden knowledge of client business issues and needs, Nielsen services, and the broader industry
• Liaise with other teams as necessary (e.g. operations, off-shore partners, technology, and data science) to solve client business questions and inquiries
• Monitor the progress of inquiries against agreed service levels and escalate any issues to the appropriate team
• Build and maintain relationships with other client support teams to ensure quality and timely service levels are exceeded
• Work closely with Practice/Retail Analytic Consulting teams, Operations, and Data Science to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes

Qualifications

ABOUT YOU

The Client Response Associate is responsible for executing specific client support-related activities including the delivery of reporting to our clients and/or client-focused data support, resolution and triage, and contract & order-to-invoice execution. The focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes

QUALIFICATION

Good understanding of FMCG industry and trends

Solid Knowledge of Nielsen products and services

1-2 years Nielsen Client Service at Response and/or industry experience

Participation in a Project

Good interpersonal skills – ability to develop relationships internally and at the client organization

Strong problem-solving skills, with gradually declining supervision

Strong time management skills and prioritization ability, with gradually declining supervision

Able to respond to inquiries of moderate complexity with almost zero supervision

Able to respond on enquiries of higher complexity with limited supervision

Strong storytelling skills, able to take clients through the solution offered and get their buy-in and satisfaction

Able to coach and support Jr. Executives

Strong levels of clients satisfaction achieved, acknowledgement from the client on a strong mindset to help them, as well as of the results per se.

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About this Team:

This team provides 24x7 support and management of Problems. Ensure the Problem Management meets its goals and SLA/OLAs for the clients.

What he will be doing: 

• Ensure all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and are documented accurately in the Service Management Toolset.
• Attend Post Incident Reviews as required and ensure that any actions are captured and related to the appropriate Problem record(s)
• Arrange and hold Problem reviews to discuss and progress complex and/or stalled problem investigations. 
• Ensure that Problems records are classified, prioritized and assigned correctly and details of the incident symptoms and workaround have been captured.
• Hold regular problem reviews with Support teams to review the current status and priority of ongoing Problem Investigations.
• Carry out regular Incident/Problem task reviews with the appropriate owners to ensure that all Incident/Problem Mitigation tasks are being delivered to agreed timescales. 
• Raise Known Error records where root cause has been identified and a workaround is in place and manage Known Errors until a Permanent Fix has been put in place. 
• Ensure that all high severity incidents are related to a Problem or Known Error record. 
• Produce and deliver formal Problem reports to clients and FIS Management within agreed Service Levels. 
• Ensure all additional mitigation tasks (identified by the Post Incident Review) are raised on the system, related to the Problem Investigation or Known Error and have agreed owners/target dates. 
• Ensure all work is delivered to contractual SLAs and/or agreed timescales. 
• Produce accurate statistical reporting for Problem Management and deliver to appropriate stakeholders agreed timescales. 
• Perform trend analysis of incident data to proactively identify underlying problems leading to common and/or repeat incidents.
• Contribute to the introduction and ongoing review of all Problem Management procedures, documentation, and statistical reporting. 
• Manage and prioritize workload efficiently, ensuring any concerns regarding delivery are escalated promptly. 
• Support and assist the wider Service Desk and Incident Management functions as and when required. 

What he needs to have:

• Minimum 5+ yrs of considerable knowledge of Problem management principles, procedures, and techniques.
• Knowledge of Problem Management techniques such as 5 WHY, Ishikawa, Cause-effect, Apollo Root Cause Analysis etc.
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL
• Ability to apply analysis and creative thinking when solving problems and conflict
• Ability to communicate effectively to all levels within the organization
• Skilled at identifying and implementing process improvements
• Ability to effectively establish and maintain relationships across the organization
• Demonstrated skill in timely, proactive, responsive follow-through on deliverables
• Ability to organize tasks and priorities effectively and under minimal supervision
• Proven ability to function in an environment requiring flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Duties and Responsibilities

• Process invoices and manage delivery to the clients.
• Assist in daily Cash Log activities, review unallocated cash and send information to the cash team, update payment records in Salesforce.
• Generate reports, such as client specific reporting, creating AR and Cognos reports. 
• Answer inquiries from clients as well as internal groups 
• Ensuring advertisers pay on time and chase them for overdue invoices.
• Monitoring advertiser balances to ensure a reduction in debt.
• Ensuring credit and collection policies and procedures are followed within the team.
• Liaising with customers, as well as internal personnel including the sales team
• Starting legal proceedings if clients do not pay their debts on time.
• Maintaining accurate records
• Monitor Prepay advertiser accounts in the 10-day negative balance grace period to ensure prompt payment.
• Issue daily reports for Prepay account deactivation countdown.
• Monitor deactivated advertiser accounts for subsequent payment and initiate reactivation if paid.
• Issuing final invoices and collecting on past due amounts.
• Create and maintain client set up related to A/R in various systems.
• Upload invoices into client's platforms
• Special projects as needed.
• Contribute to a cohesive departmental unit; promote team environment.
• Promote open intra/interdepartmental communication channels.

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Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

We are on an exciting journey of re-engineering our core payments platform to be more cost effective, scalable and cloud ready utilizing the latest cutting-edge technologies. This journey will require the very best engineering talent to get us there as it’s not just a technical change, it’s a cultural change as well.

What you will be doing

Financial Industry is growing at more than 10% per year internationally, fuelled by advances in technology, consumer engagement, regulations, and payments. Worldpay, as the industry leader in Payments & Banking innovation, creates services that are vital for the world’s largest and fastest-growing merchants & SMEs to achieve predictable, profitable revenue streams.

The Product Analyst will be a product champion, a great team player with encouraging approach with cross functional teams. Curious, motivated, forward-thinking with can do attitude has the opportunity to join the team.

• Define, maintain & prioritize backlog (epic/features/user stories) to guide the agile software development team.
• Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
• Draft product key objectives and results, strategies and apply the data for the product to make business decisions.
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.
• Collaborate with stakeholders during the visioning and concept development of a product.
• Ensure team focuses on those with a maximum value that are aligned with product strategy.
• Ability draft & define appropriately detailed specifications for the product features, so they are clearly understood by the development & QA teams.
• Understands product strategy, market, industry, and client goals. 
• Reviews and provides feedback on test plans to ensure application changes meet acceptance criteria.
• Creates Sprint Release Plans with scrum master, project managers & development teams.
• Monitors the development progress and provides updates to stakeholders, as requested.
• Leads planning and review meetings to communicate feedback on development achievements.
• Trains internal employees or external clients on changes, new systems, or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.

What you bring: (Skills)

• 3-6 years’ experience in software product management or equivalent role
• Prior experience 3+ years in the payments industry, with demonstrable understanding of major trends in Online / Instore payment solutions
• Understanding of agile methodology, e.g. SAFe, with competence utilizing project management software tolls (e.g. Rally) to write concise user stories to communicate with the Engineering and QA teams and to ensure feasibility.
• Ability to operate independently and effectively, under the supervision of Product Managers
• Familiarity with managing a post-production launch to support the sales cycle, gauge performance
• A strong team player, comfortable collaborating with and coordinating the efforts of cross-functional colleagues
• Highly self-motivated with a strong will to win, ability to take ownership and desire to drive for optimal business results
• Ability to adapt to and embrace frequent change with a positive attitude
• A self-starter with a can-do attitude who can operate with minimal direct/daily supervision
• Understanding of Microservices, tools like Splunk etc will be bonus

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Senior Business System Analyst (SBSA), you will have an opportunity to be part of the CRM team which is focused on creating world class customer data platform using Epsilon’s market-leading CDP product – People Cloud Customer. You will manage client deliverables relative to our multi-channel marketing engagements. This role requires you to have both business and technical expertise and will need you to act as a primary liaison between the client and the technical delivery teams. You will play a key role within the CRM Technology organization across many disciplines within the SDLC — including requirements gathering, documentation, design, and testing. In addition, you will also be expected to work closely with the Project Manager (or Account Manager) to assist in project delivery.

What you’ll do as a CRM, Senior Business System Analyst:

• Lead documentation and review of all business requirements, data needs, and business rules in the requirements document
• Analyze data quality and provide recommendation for changes
• Create traceability of all business requirements to functional and non-functional specifications to cover data exchange, warehouse/mart processing, business rules, and end user use cases (campaigns, reports, and analytics)
• Drive product fitment analysis versus gap areas and create specifications for those
• Perform complete and accurate source to target mapping and API specifications including end points, authentication and encryption methods
• Help onboard multiple vendors/sources to Epsilon solution
• Leverage partnership with client services and relationships with clients to ensure smooth / seamless project execution
• Become an insider and trusted advisor to client teams from a BSA perspective
• Have effective client meetings, understand deliverables, and drive successful outcomes
• Help in developing and implementing best practices, standards and methodologies around business analysis and data analysis

Role: Penetration Tester / Pen Tester 

Location: Bangalore

Expeirence Range: 6-8 Years 

Roles & Responsibilities:

As a Pen Tester/ Information Security Consultant at Resillion, your key responsibilities include:

1. Performing manual penetration tests on IT Systems, including applications and infrastructure, by defining test procedures, executing tests, creating test reports, and following up on reported weaknesses.
2. Assessing the security status of individual applications and the infrastructure landscape.
3. Developing automatic test environments and automatic tests as needed.
4. Providing support to other Information Security functions such as Vulnerability Management (e.g., assessing vulnerabilities) and Incident Management (in a consulting capacity).
5. Delivering various engagements for customers in and the UK, contributing as a technical point of contact in meetings, advising on project scoping, and conducting peer reviews of consultants' output.
6. Representing Resillion at trade shows and events, including giving presentations based on experience.

About BU

Empowered with the world’s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one’s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.

Job Description

• Responsible for facilitating affiliate marketing (Account) activities in collaboration with Account teams
• Proactively engage with Account management teams and assist with account strategies
• Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results
• Liaise with Account management teams to carry out various reporting and competitor tracking tasks
• Perform content and campaign reviews based on specified criteria
• Monitor account performance closely and work with Account teams, report any unusual spikes and lows in the accounts
• Review affiliate publisher pages and report discrepancies
• Sound knowledge of prioritizing the tasks based on the needs of account team
• Adapt to the changing environment quickly and equip with skills required to meet the role
• Able to plan and execute a variety of tasks within designated time frames, delivering high quality results
• Actively participate in client campaign planning and quarterly business reviews

Job Description

• Maintain a working knowledge of US Mortgage Originations, closing procedures, federal and state lending laws.
• Must have good working knowledge of all 4C’s of underwriting.
• Perform complete and in-depth review of mortgage loan files including income, assets, credit and collateral to determine the borrower’s credit worthiness and ability to repay. Experience in end-to-end underwriting of Conventional and FHA loans. Knowledge of other government products VA and USDA will be an added advantage.
• Must have strong understanding of Desktop Underwriter (DU) and Loan Prospector (LP). Must be able to review Manual UW files
• Sound knowledge of Fannie Mae, Freddie Mac and HUD Guidelines.
• Interpret state rules, statute laws, federal regulations & investor guidelines and apply them to specific loans.
• Review loan file for compliance with all regulatory and client’s guidelines/overlays
• Calculate and analyze LTV/CLTV/HCLTV/DTI/HTI, check all other information relevant to the credit decision process on each mortgage application.
• Calculate all types of income (Wage earner/self-employment/Other income etc.).
• Good decision maker in identifying all types of red flags and Approving or Denying the file accordingly
• Analyze the risk involved in approving a loan to determine whether it is acceptable to the lender
• Working knowledge of various fraud tools.
• Cite conditions for the missing documents in an effective manner.
• Audit the file from a closing & compliance standpoint on daily basis and note any exceptions.
• Experience in Non-QM loans is an added advantage.

It’s all about the customer.

Working within Epsilon’s PeopleCloud Customer platform, the Senior Marketing Business Analyst will contribute to, produce, and manage client deliverables relative to our multi-channel marketing engagements, serving as a liaison between client and internal technical delivery teams. The Senior Marketing BA will work closely with account team leads to ensure accurate and timely delivery of medium to high complexity account deliverables, with a focus on defining new campaigns/reports/ analysis and executing existing client campaigns and reports.

What you’ll do as a CRM Senior Marketing Business Analyst:

• Create campaign business requirement documents based on client discovery/ intake
• Follow SDLC to build multi-channel marketing campaigns - create functional specs, build complex campaign flowcharts/ workflows, conduct unit/ end to end testing and deployment of the campaigns
• Build waterfall and ad-hoc reports based on business requirements
• Proactively work to improve delivery quality, repeatability and on-time delivery of campaigns
• Ability to have effective client meetings, understand deliverables, and drive successful outcomes
• Help in developing and implementing best practices, standards, methodologies, etc. around campaign processes & automation

• Process and reconcile account receivables and remittances.
• Prepare daily bank postings, monthly bank reconciliations, and preparation of monthly journals.
• Invoice application in the required ERP.
• Follow up on unapplied payments.
• Processing refunds, transfer & reporting different dash boards.
• Ensure customer queries are replied to within the required SLA.
• Focus on day-to-day duties related to cash application, merchant accounting, journal entries, and reconciliations.
• Interact extensively across all functional teams within insightsoftware  and assist as queries arise.
• Perform month closing activities.
• Create regular reports to accurately track financial information.
• Perform periodic audits of the general ledger and company financial documents.
• Balance cash to bank.
• Address payment issues like double payments or other discrepancies.
• Engage in collection management processes as necessary.
• Recording and reconciling AR payments.
• Producing reports (as required by management).

ABOUT THIS JOB

We won’t say we can predict the future, but our team of Market Research Analysts gets pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today’s leading global companies. 
 
RESPONSIBILITIES

• Managing clients and their respective projects custom research team in matters of market research based on experience in one or more sectors (financial services; media, telecom & technology, energy, etc.)  
• Reporting to a project lead, you will be responsible for the successful execution of customized qualitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing.  

 
Client Management  

• Managing clients and their respective projects from beginning to end, including making actionable recommendations to support key business objectives  · Consistently exceeding client expectations from project inception through completion  

 
Project Management  

• Successfully manage multiple projects simultaneously, all in different design/analysis stages
• Proactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely manner  
• Coordinating project task activities between your project team and internal support/operations team(s)  
• Consulting (Questionnaire Design, Analysis, Reporting & Writing)  
• Assist in the development of strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc.  
• Designing questionnaires/focus group screeners/interview guides to meet the specific or unique client objectives  
• Synthesis and communication of both primary and secondary research findings into actionable insights according to the client’s objectives  
• Full reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawing insightful conclusions and providing recommendations, where applicable.  
• Provide "in office" research, administrative and operational support to senior staff  
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness.  

 
A LITTLE BIT ABOUT YOU 

• Experience in Automotive / Service / FMCG/Tech
• Experience in Primary Qualitative Market Research with practical knowledge of research methodologies like Focus group discussions, direct interviews and ethnographic research would be preferred.
• Strong Client Focus and Proactiveness
• Strong interpersonal skills
• Very Good Influencing & Persuading Skills
• Has experience of developing and managing client relationships.
• Expert knowledge of research techniques and methodologies 
• Keen observer and takes interest in macro cultural shifts and trends.
• Any published thought leadership paper would be an added advantage.

MindMaze is looking for a driven Sr FP&A Analyst with a strong understanding of financial and accounting concepts to strengthen our  Finance team.  You will work closely together with MindMaze’s CFO on all aspects of Financial Planning & Analysis, investor relations, M&A,  Reporting, and Accounting.    

• Lead and drive FP&A workstreams, including forecast and budgeting process, business reviews and reporting
• Support financial reporting, analysis and planning process.
• Drive alignment and support collaboration across diverse stakeholders and functions. 
• Drive functional excellence through improved processes, analytics and dashboards to continuously support business partners.  
• Analyze business performance against key metrics to identify pertinent financial highlights and drive required actions.
• Seek opportunities to streamline routine analysis, creating leverage through automation and developing business intelligence capability
• Develop new financial models to forecast financial performance and understand potential deviations
• Be the primary owner of presentations for annual and quarterly forecast and reporting cycles
• Perform ad hoc analyses and special projects as required under tight deadlines
• Research and analyze data, prepare financial reports and presentations
• Support the team during the execution of transactions related to M&A targets
• Handle sensitive or confidential information with discretion and integrity

Job Description

1. Processing Proficiency: Oversee the processing of mortgage applications, managing/Indexing documentation, verifying information, calculating income & credit, processing disclosure & re disclosures and ensuring timely completion of all necessary steps.
2. Regulatory Compliance: Stay updated with federal and state regulations, ensuring all closing and processing activities meet legal requirements, including TRID, RESPA, and other industry standards.
3. Communication Liaison: Act as a primary point of contact between clients, lenders, and internal teams, facilitating smooth communication and resolving any issues during the closing process.
4. Quality Assurance: Conduct thorough reviews of all closing documents, verifying accuracy, completeness, and compliance before finalizing transactions.
5. Workflow Optimization: Identify opportunities to streamline and improve the mortgage closing and processing workflow, contributing to increased efficiency and reduced turnaround times.

Responsibilities:

1. Review loan files to ensure all documentation meets underwriting guidelines and regulatory standards.
2. Collaborate with loan officers, underwriters, and other relevant parties to resolve any issues that may arise during the closing process.
3. Maintain accurate records of all transactions and documentation, ensuring proper storage and compliance with record-keeping regulations.
4. Provide guidance and support to junior staff members, assisting in their professional development within the mortgage closing and processing domain.
5. Keep abreast of industry trends, regulatory changes, and best practices, integrating this knowledge into daily operations.