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This position will oversee the Credit & Collections function of TD Malaysia Operations. You will lead credit management and analysis, the cash collections process, and ensure teams deliver timely reporting in accordance with corporate guidance and timelines.
This position shall report to Regional Credit Director and work closely with Finance leaders and team members in Malaysia.
Responsibilities:
Manage Credit & Collections activities.
Plan for AFC/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics.
Manage relations with factoring and 3rd party financing companies, credit reporting and collections agencies, credit and other insurance providers, resellers and external vendors, as well as sales, marketing and other (internal) customers.
Maintain the corporate credit policy and recommend changes to senior management.
Create and maintain risk reduction programs such as rating-tools, as well cont. develops on fraud detection processes.
Manage periodic customer credit files and Country portfolio risk reviews!
Perform credit assessment, evaluate, approved, mitigate risk & proposed credit limit for management’s approval.
Manage the collection system, perform periodic customers review & do the necessary to ensure collection.
Work closely with sales & management team to assess customer’s needs for “complicated deals”, mitigate risk & suggest solutions to management.
Resolve escalations & disputes with customers.
Identify and execute other transformation efforts relating to Credit & Collections
Understand Credit Insurance’s requirement & ensure compliance.
Drive & meeting KPIs set by management.
Lead, coach, motivates and develop the Credit & Collections team.
Build the team’s capability and ensure alignment of resources and skills to meet business needs.
Coach mentor and empower staff with the goal of skills development and retention.
Actively manage the team’s development goals.
Alignment with key stakeholders and APJ Finance leadership; escalate risks when necessary.
Master’s / Postgraduate degree with business / finance field of study preferred.
10 years of relevant working experience in CREDIT & COLLECTIONS, ideally in IT multinational environment with 5-8 of experience directly managing colleagues
Good analytical skills including but not limited to experience developing and shaping key business performance indicators. Experience in Planning and forecasting, is an added advantage
Experience with data analytics tools such as Power BI, data mining, and building dashboards that drive decision making.
Able to understand, identify & resolved the Commercial & Credit Risk faced. Balanced between reducing risk & business opportunities
Comfortable to handle big accounts with Credit Limit of > RM10million per accounts & high numbers of accounts
Strong Customer Service orientation. Sensitive to business needs, drives efficiency and best practice.
Proven ability to work independently and effectively in an matrix reporting organization.
Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end and quarter-end closing periods
Willingness to acquire new skills / product knowledge.
Is committed to delivering and exceeding expectations.
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Official account of Jobstore.
The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Official account of Jobstore.
• Develop, establish and maintain current and potential client relationships
• Identify potential new clients and develop new opportunities
• Drive sales targets
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
• Prepare presentations, proposals and sales contracts/tenders
• 1 to 2 years of experience in account management/ sales role.
• Fresh graduates may be considered
• Diploma/ Degree in Information Technology or Business Administration
• Proven track record in providing excellent customer service
• Able to set priorities and manage customers’ expectations
• Able to work as part of a bigger team with supervision
• Good verbal and written communication skills
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Official account of Jobstore.
The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.
Creation of business plans for the vendor product group and associated services.
Development and implementation of sales enablement programs for TD SYNNEX and partners.
Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
Development and implementation of marketing programs to support product group objectives.
Creation of joint initiatives with our vendor and business partners.
Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
Achievement of revenue plans by brand and by market segment.
Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.
Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
Maintenance and development of operational level vendor relationships.
In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
Ensuring highest and continuously improving levels of vendor and partner satisfaction.
Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
Maintenance of an accurate pipeline by product group.
Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
Business forecasting and business planning for product groups with vendors.
Provision of various reports for the purposes of commercial decision making.
Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.
Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.
Provide an appropriate example of leadership, by way of behaviors, to the wider organization.
Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.
Minimum 4-6 years experience within IT distribution
Minimum education level required is a Bachelor’s Degree
Appropriate vendor product sales certifications
Strong leadership attributes
Self-starter
Results focused
Sound business acumen
Ability to work with little direction
Capacity to lead vertial teams
Influence business outcomes without having direct control
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Official account of Jobstore.
