Total 39 Full-time Quality Assurance job vacancies in Administrative / Clerical category in The United States of America

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Roles & Responsibilities:

1. Handle Training Coordination - Schedule seminars,

2. Liaise with learners,trainers and related departments & organisations to ensure programmes run smoothly

3. Provide customer service for all training course-related enquiries - incoming and outgoing

4. Handle Phone inquiries, send replies by email, and phone, attend to walk-in customers

5. Ensure timely response to customers enquires, quotation and training request

6. Call Prospective students to advice about training programs

7. Assist management in day-to-day operations and office administration

8. Manage and grow our presence on social platforms like Facebook, LinkedIn

9. Collaborate with IT and design teams for website enhancements

10. Ensure the website is user-friendly and up-to-date with the latest content.

11. Develop and implement marketing strategies to enhance brand visibility and market penetration.

12. Collaborate with other departments to promote products and services.

13. Analyse market trends and competitors' activities.

14. Provide monthly reports for management review

Requirements:

1. Minimum 1-2 years’ experience in customer support or coordination role is preferred

2. Min. O Level as educational requirement

3. Computer literacy e.g. MS Office (Outlook, Word, Excel, Photoshop, PowerPoint) and/or Google Docs, Sheet.

4. Excellent interpersonal and communication skills.

5. Hands-on and a self-motivated individual, Able to work independently without much supervision

6. Organizational and administrative skills

We encourage Passion to Grow and improve Values-driven workplace in Sydney CBD with a positive, collaborative environment Hybrid working role offering flexibility Chance to make a difference in a dynamic, fast-paced position ABOUT THE ROLE The Assistant Company Secretary collaborates with the Company Secretary and the broader CA ANZ Governance team to support ethical leadership, enhance members’ experiences, and ensure the effective operation of governance bodies—including the Board, Board Committees, and the Council – in accordance with CA ANZ’s Supplemental Royal Charter, By-Laws, and relevant legislative obligations. Key responsibilities include: Draft meeting agendas and prepare Board, Council, and Committee packs for distribution. Serve as secretary for various meetings, preparing accurate minutes promptly. Coordinate meetings and governance requirements for overseas subsidiaries in Hong Kong, the UK, Malaysia, and Singapore. Assist the Company Secretary in providing governance services and advice to the Board and Council and members of Board and Council committees. Take a lead role in…

Click here to view more detail / apply for Assistant Company Secretary -General Counsel & Corporate Assurance

Personal Assistant:

- Handled tasks such as filing and generating reports

- Screening phone calls and routing callers to the appropriate party

- Assisted in designing and sending birthday cards and gifts

- Managed Director’s calendar and scheduling client meet ups

- Submission of claims from clients

- Liaise with, and contact clients and maintained good client relationship

- Created, managed and updated performance tracking excel sheets

- Created and managed full client list

- Day-to-day ad hoc responsibilities

- Data entry of client details

- Planning of team cohesion

- Other miscellaneous tasks whenever required

Responsibilities:

• General office supplies support.
• answer phone call
• General Accounting (AP & AR).
• Provide administrative support.
• Generate quotations and communicate with customer.
• Prepare and Processing of PO and invoices And filing.
• Liaise with internal and external parties.
• copy or scan documents to system.
• Ad-hoc duties.
• LC experience will be an advantage

Requirements:

• Singaporeans preferred
• Min.2-3 years of relevant working experience.
• Knowledge and hands-on experience in MS, and simple accounting/bookeeping.
• Able to work independently.
• Good communication skills and fast learner.
• Patience and passionate to work.
• Able to commence work immediately or under short notice.
• detail minded, responsive.

Information:

• Salary offered will be based on individuals’ experience and qualification.
• 5 days' work week, Monday - Friday from 9am to 6pm.

Interested applicants, please deposit your resume to angela@ansagroup.org

Primary Responsibilities 

1.  For Planning and Scheduling assistance e.g. clerical and system encoding, invoice and collection records updating, Customer Satisfaction Survey consolidation and monitoring, outsourcing suppliers for events and general assistance, etc.
2.  Assist in Collections
3.  Assist with daily operational duties

Responsibilities:

• Picture taking of non-conformance part for Transit and Non-Transit audit for Asia manufacturing facilities and internal qualifications.
• Prepare and publish Transit and Non-Transit audit report for Asia manufacturing facilities.
• Prepare and publish internal qualification report.
• Collect and compile data as and when requested by QC department.
• Ensure quality record at QC/QA are properly filed, stored, identified and disposed per documented procedure.
• Assist in the process, distribute, upkeep and maintain quality management system documentation at Document Control Centre (DCC), if required.
• Perform data entry for incoming inspection records.
• Control and upkeep stationery for QA department.
• Observe safety and housekeeping at work area.

Requirement :

• Diploma Holder / NTC 2 or NTC 3
• At least 2 years of relevant experience
• Working in manufacturing environment will be preferred
• Able to work in a fast-paced environment
• 5 days work week (8.15am to 5.15pm)
• Transport pick-up at Bedok MRT station

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Job Description

General position summary:

The Responsible Person (Senior Manager), GDP Operations Quality, Benelux Role is responsible for ensuring the quality system is in place meeting the requirements of GDP and act as both Responsible Person (RP) on the Wholesale Distribution Authorisation (WDA) of Vertex Pharmaceuticals (Belgium) and Vertex Pharmaceuticals (Netherlands). Responsible Person Benelux role works with International QA Management team supporting continuous improvement initiatives and projects. In addition, this role helps to establish an appropriate QMS to support any aspects of the GMPs required for supply of ATMP in Benelux and acts as the commercial quality contact ensuring local compliance to the MAH and GMP requirements.

This Position Reports to: Associate Director, GDP Operational Quality

Key Responsibilities:

• Build strong working relationships with International Supply Chain, Regulatory, Technical Operations and the Global quality functions.
• Work cross-functionally with all levels to foster exceptional collaboration.
• In cooperation with International QA team, establishes and maintains corporate quality objectives, actively promotes an effective quality management system (QMS) in Belgium and the Netherlands.
• Effectively fulfils the role requirements of the Responsible Person for Vertex Pharmaceuticals (Belgium) and Vertex Pharmaceuticals (Netherlands)

• Responsible for maintaining the Warehouse and Distribution Authorization
• Perform RP duties as per GDP guidelines by; ensuring that a quality management system is implemented and maintained; focusing on the management of authorised activities and the accuracy and quality of records; ensuring that initial and continuous training programmes are implemented and maintained; coordinating and promptly performing any recall operations for medicinal products; ensuring that relevant customer complaints are dealt with effectively; ensuring that suppliers and customers are approved; approving any subcontracted activities which may impact on GDP; ensuring that self-inspections are performed at appropriate regular intervals following a prearranged programme and necessary corrective measures are put in place; keeping appropriate records of any delegated duties; performing the ‘administrative release’ of batches to the Belgian market in compliance with the local regulations deciding on the final disposition of returned, rejected, recalled, or falsified products; approving any returns to saleable stock; ensuring that any additional requirements imposed on certain products by national law are adhered to; Supervision and management of (product quality) complaints in compliance with procedures and local regulations as well as supervision of logistic complaints; Act as first point of contact towards the competent authorities in quality related matters, including suspected falsified medicinal products Be involved in any decision to quarantine or dispose recalled or falsified products and authorize the disposition of returned medicinal products; Prepare and guide GDP inspections or audits Supervision/management of both self-inspections and external audit programs Ensure permanent availability to the health authorities; in case of absence, delegate his/her duties and keep appropriate records relating to any delegation.
• Provide QA oversight of all GDP activities in accordance with local requirements; ensure product procurement, storage and distribution are managed in accordance with GDP requirements.
• Build effective relationships with 3PL QA in order to manage issue resolution, process improvements, returns handling, KPI reporting and ensuring overall quality oversight.
• In cooperation with supply chain, ensure that Vertex Pharmaceuticals (Europe) Limited supply chain maps are maintained for all distribution channels, including export countries.
• Proactively partner with other commercial departments to ensure quality aspects of new launches are properly handled. Set up effective collaborations with functional areas such as Regulatory, Supply Chain, local country manager.
• Lead local affiliate Management Reviews.
• Provide guidance and monitor quality issues related to products and GDP to resolution within the company and with external parties including escalation to senior management where applicable.
• Raise and review documentation including change controls, deviations, CAPAs, SOPs and specifications relating to distribution activities. Provide training if required.
• Maintain, review, and update Standard Operating Procedures for Quality Assurance and Distribution related activities ensuring compliance with GDP regulations.
• Ensure Quality Technical Agreements are in place for all outsourced activities.
• Ensure supplier audits are performed as per scheduled frequency, participating as lead auditor/audit team member, where required.
• Contribute to defining standard GDP quality KPIs and to review quality indicators with recommendation for actions for improvement.
• Host inspections by local Health Authorities.  
• Provide support to third party warehouse activities from a quality perspective.
• Assess impact and communicate Regulatory Intelligence information. Provide advice to senior management when required and must have personal knowledge of all the relevant GDP guidelines.
• Maintain knowledge of global regulatory requirements for cell and gene therapy products and ensure compliance.

This role also works closely in collaboration with various QA functions to manage the development, implementation, and maintenance of quality operational processes for commercial phase cell and gene therapies.

KEY TECHNICAL KNOWLEDGE, SKILLS, AND COMPETENCIES:

• Broad and deep global health regulatory agency knowledge and experience across multiple GDP/GMP with current knowledge of industry trends and best practices for efficiency, compliance, and effectiveness.
• Strong leadership skills with the ability to thrive a fast paced, evolving environment
• Developing individuals and teams; proven leadership capabilities within multi-level organization 
• Creative, innovative leadership experience complemented with strong change management experience, adaptability, resourcefulness
• Excellent communication skills and a proven track record Influencing/building/promoting a culture of Quality and Excellence
• Root Cause Analysis tools/methodology
• Sense of urgency- ability to act quickly/escalation process/transparency
• Attention to detail

Minimum qualifications:

• Master’s degree and extensive relevant work experience, or Bachelor’s degree in a scientific or allied health field (or equivalent degree) and extensive years of relevant work experience, or relevant comparable background.
• Eligible to act as the Responsible Person in Belgium and the Netherlands.

Preferred Qualifications:

• Degree in pharmacy, chemistry, medicine, biology, or a related life science
• GDP & GMP work experience, or relevant comparable background.
• Experienced Lead Auditor
• Fluency in English is required
• Resident in Belgium

Company Information

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Duties and Responsibilities

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to co-ordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• May act as mentor / resource to less experienced Administrators.
• Fully multi-skilled across products and processes.
• Has extensive, relevant experience.
• Acts as a support person and / or point of escalation for complex and difficult cases / clients.

Skills/Knowledge/Experience

• Product knowledge will be an advantage.
• Expert on Excel and PowerPoint
• Good with building relationships
• Secretarial duties
• Assist with budgets
• Need driver's license & own transport

Skills

Escalation Resolution, Microsoft Excel, Microsoft PowerPoint, Monthly Budgets, Relationship Building, Secretarial Experience, Team Mentoring

Education

Matriculation Certificate (Matric) (Required)

Closing Date

26 March 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

About Us:  

Since 1948, LMI Aerospace has provided cost-effective aerospace solutions to our customers’ most challenging problems.  Our mission is creating the structures that help our customers soar.  From a single part to a complex aerostructure, our integrated approach ensures that our customers receive the highest-quality products, the best customer service, and the most outstanding value in the industry. In short, we take performance to a higher level.

LMI is headquartered in St. Louis and has 19 locations across the United States plus Mexico and Sri Lanka.

Role:        ADMINISTRATIVE ASSISTANT, QUALITY DEPARTMENT

Directly assist the Quality Manager and Quality Engineer along with providing support to the quality department.                                         

Responsibilities include, but are not limited to:

•  Document control administrator for quality management system updates
•  Initiate scrap procedures and perform associated data entry
•  Complete reports, charts, and documents as needed
•  Assist in tracking jobs through the department
•  Collaborate with other departments regarding product rework
• Data entry into various systems/programs
•  Other duties as needed

Other Knowledge, Skills, And Abilities Required:

• Must  be very organized, detail/quality oriented
• Must show a strong aptitude for prioritizing multiple projects/task simultaneously
• Must have the ability to gather data, compile information, and prepare reports
• Self-starter that can work independently along with working in a team environment
• Must have the ability to communicate effectively, both orally and in writing
• Proficiency in Microsoft Office
• Strong aptitude for learning new computer programs/systems

Physical Requirements:

This position will require an employee to perform the following functions effectively, with or without reasonable accommodation:

• Sitting/standing for extended periods, walking, bending, stooping, kneeling, pushing, pulling and working on a computer for long periods of time. 
• Performing work in both office and shop environment
• Occasional requirements may include lifting and carrying a maximum of 20 lbs. 

Minimum Job Requirements: 

• High school diploma or equivalent preferred.  Candidates that do not have a HS diploma or GED will be required to take a pre-employment assessment.
• Must be authorized to work in the United States. International Traffic in Arms Regulation/Export Administration Regulations (ITAR/EAR) clearance
• Must be able to work cooperatively in a team environment

BENEFITS:

LMI offers competitive compensation, meaningful and diverse career options, as well as excellent benefits.  Benefits include paid vacation, medical, dental, vision, 401(k), flexible spending accounts, health savings accounts, life insurance, disability, and more. 

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.

Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.

Sonaca North America is an E-Verify Employer.

Sonaca North America is an Equal Employment Opportunity/Affirmative Action/Disability/Veterans Employer

NOTICE ON FRAUDULENT JOB OFFERS

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).

This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information.  The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process. 

Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.

Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.

Job Description:

Training and coaching will be provided for all work and task assigned. List stated are not limited to the following:

Training Programme

• From scheduling to logistics co-ordination; preparation of training materials to processing of invoices.
• Preparing, and generating training data for reporting.
• Mapping of training competencies to learning needs
• Conduct research for training content development.
• OJT process mapping
• Handle training related or other HR projects which may be assigned from time to time.

Training Reports

• Conduct analysis of various training reports.
• Preparation of training reports

Learning Management System (LMS)

• Support in responding to queries in relation to e-Learning and LMS
  

Others

• Ad-hoc L&PD or Training-related project or work

Job Requirements:

• Minimum Diploma in Business Management with 3 to 5 years’ working experience preferably in Learning & Development and/or in hospitality industry
• Highly motivated and passionate about learning
• Analytical, meticulous and results focused
• Possess good verbal and written communication skills as well as strong interpersonal relationship skills
• Excellent knowledge and experience with Training Needs Analysis, Learning Management System and Microsoft Excel
• Good working knowledge of Microsoft Office
• Ability or Experience in simple videography and media editing tools would be an advantage
• Able to work in a fast paced environment

Job Description & Requirements

• Daily administration of front desk duties such as answering calls, handling clients enquiries via email/phone, filing and etc
• Simple accounting works using a user-friendly accounting software to generate sales invoices
• Handle incoming or outgoing couriers, postages and mailing of documents.
• Handle any administrative and clerical work given
• Candidate must possess at least minimum GCE O' Level or Diploma in any field
• At least 1 year(s) of working experience in the related field will be an added advantage for this position
• Assisting Auditors with bank confirmations, audit schedules & formalities.
• Organized, meticulous, able to multi-task and work independently with positive working attitude.
• Be proactive, ready to take on new responsibilities and willing to learn new things
• Having a good eye for details
• Good interpersonal and communication skills and able to relate well with staff from all levels
• Must be proficient in English (both verbal and written)
• Proficiency in MS Excel and MS Word
• Able to commence work immediately or within short notice will be an advantage.
• Basic training will be provided

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Citi’s US in-house creative agency is looking for a Quality Assurance Sr Manager to manage the team’s proofreading services and deliver a great user experience across multiple platforms.

This position requires an innovative approach and out of the box ideas to reinforce on-brand style and consistency for customer communications in both digital and print.

The key characteristics for this position are:

• Dedicated leader — Implementing a consistent and unified style in all creatives for the proofreaders to adhere to

• Skilled organizer — Taking ownership of QA’ing high volume assets and reviewing each for design and copy consistency within a single project (Dynamic Content Optimization)

• Proofing expert — Providing in-depth consistency and brand support through hands-on proofreading for key initiatives

• Logistically driven — Juggling several projects at the same time, able to track changes and client conversations throughout the lifecycle of each job

• Continuous learner / Influencer — Promoting continued education among the team to introduce fresh ideas

• Innovative thinker — Seeing the big picture — communicating our team’s involvement on important initiatives with senior leadership

• Client advocate — Approaching projects with the needs of the internal client at front of mind

• Collaborative partner — Partnering with internal team members to drive creative thought to harness insights and develop solutions that are best for the customer and align to our client's mission

• Brand strategist — Maintaining a keen eye and strategizing the most effective methods of implementing brand guidelines to ensure a consistent voice that promotes our client's core principles

Key Responsibilities:

This team handles high volume projects on tight schedules, so speed and accuracy are key. You’ll support a wide range of communications, from print to digital assets. You’ll be charged with maintaining the Citi Style and Reference Guide, which aggregates brand guidelines and best practices into one document. You’ll work closely with creative team members to deliver error-free, grammatically perfect assets to our clients.

The Quality Assurance Lead Sr Manager is responsible for:

• QA’ing Dynamic Content Optimization projects, ensuring all 150+ assets contain the correct copy and design variations before routing to the coding vendor

• Advising proofreaders on style decisions to ensure we produce a consistent experience for our customers

• Presenting to senior leadership — clearly explaining strategy and impact of our team’s involvement

• Providing innovative, out of the box input when reviewing complex creatives

• Ensuring that comprehensive guidelines have been implemented into deliverables to ensure 100% ADA compliance

• Conducting brainstorming sessions in a team setting to identify new technologies and best practices to reduce risk

• Collaborating with client partners to achieve high performing, innovative communications

• Reflecting core principles of curiosity and boldness in your approach to projects and demonstrating determination to achieve a successful conclusion

Qualifications:

• 8+ years expert-level proofreading experience, preferably in an agency or financial setting

• Mastery of the Microsoft Office Suite: especially Word, Excel and PowerPoint

• Proficiency in AP Style and excellent command of English grammar

• Strong presentation skills and the ability to clearly and effectively discuss projects

• Successful experience partnering with internal clients and senior leaders

• Excellent organizational skills and ability to keep track of multiple concurrent job statuses (experience with workflow tools is a plus)

• Ability to adhere to a process calendar

• Ability to successfully communicate and collaborate with local and remote team members

• Bachelor’s in English, marketing or a related field 

Proofreading test required.

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Job Family Group:

Marketing

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Job Family:

Communication & Creative Services

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Salary Range:

$114,720.00 - $172,080.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting