Total 2,790 QA Specialist job vacancies in Information Technology category in The United States of America

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Description

• To work on the IT service management and operational support handling.
• To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis & prevention is identified.
• To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests & issues and coordination.
• To assemble, work with and manage organizational vertical and horizontal teams & vendor, needed to support, manage and resolve a major incident.
• To manage the incident reporting and to convene & facilitate major incident and problem review meetings.
• To facilitate and conduct regular Disaster Recovery (DR) exercises. 
• To assist in preparing information; create and maintain presentation for BCM Coordinators. Also, to manage the timely completion of BIA & BCP review and update as per schedule.
• To manage the consolidated department Call Tree database and perform the necessary update and testing as per schedule.
• To review and enforce the processes, ensuring documentation is current and practicable.
  Slides preparation & analysis and reporting and technical writing skills. 
• To perform trend analysis on incidents & problems and provide preventive & countermeasure action.Understanding of end-to-end IT Operations and how IT interfaces with business

Job Requirements

• Bachelor’s Degree in Computer Science / Information Technology or equivalent.
• Minimum 8 years of experience in IT or similar environment. 
• Possess strong analytical, interpersonal and communication skills.
• Good understanding and working knowledge of ITIL principles.
• Strong hands-on experience in end-to-end incident management especially major incident.
• Strong knowledge of principles and methodologies of Incident and Problem Management.
• Experience in Disaster Recovery exercises and good knowledge in BCM.
• Able to work well with all levels of professionals in an organization.
• Good team player and able to operate independently.
• Experience working in a dynamic, fast-paced environment with strong stakeholder management.
• Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms

Perks & Benefits

• Performance bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking for Senior QA Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business.

Key Responsibilities:

1. Understand functional and non-functional requirements of software product, design quality assurance and testing strategies for various different products.

2. Contribute to the planning and construction of a product system architecture, assess risks, resolve the design’s testability and address the system stability.

3. Innovate testing tools, testing technologies, testing platform, testing lifecycle of product R&D, improve the testing efficiency.

4. Involved in testing system setup, technology team planning, construction of testing technology platform.

5. Lead and design technology solution and architecture for system integration test, and push solution deployment and implementation.

6. Responsible for the system integration test in product deployment phase of the development lifecycle, ensure product go-live with high quality.

7. Research new technologies and new methods in testing domain, apply and promote them, improve industry influence.

8. Responsible for building and managing the team.

Qualifications:

1. Have more than 3 years QA and QC experience in internet and traditional industries, went through large scale software development lifecycle, have rich experience in software development.

2. Thorough knowledge of QA theory and methodology.

3. Have systematic mindset and experience in software quality assurance, able to prototype and deploy software quality control strategy for a complex system.

4. Strong analysis and design skills, capable to develop testing framework and integrate solutions; have experience with RESTful API test, performance test, automation test, security test, black box and white box testing.

5. Have experience with programming languages, coding experience and code review, GIT or SVN.

6. Strong logical thinking, willing to explore; taking the ownership, great team player.

7. Effectively communicate issues with stakeholders and propose solutions.

8. Maintain subject matter expertise for the systems under test and use that expertise to create, maintain and extend the test case library.

9. Candidate with strong interest or project experience in internet financial service and technology is preferred.

10. Experienced in team management.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

螞蟻國際總部位於新加坡，透過數位創新為全球商業的未來提供動力，讓每個人、每個企業都能蓬勃發展。我們與合作夥伴密切合作，透過一系列全面的技術驅動的數位支付和金融服務解決方案，支持全球各種規模的商家實現其成長願望。

我們正在為馬來西亞技術中心尋找高級品質保證工程師，為我們的全球商家和全球化業務開發跨境支付的端到端解決方案。

主要責任：

1.了解軟體產品的功能和非功能需求，為各種不同產品設計品質保證和測試策略。

2. 參與產品系統架構的規劃與構建，評估風險，解決設計的可測試性，解決系統穩定性問題。

3.創新產品研發的測試工具、測試技術、測試平台、測試生命週期，提升測試效率。

4.參與測試體系建置、技術團隊規劃、測試技術平台建置。

5. 主導設計系統整合測試的技術方案和架構，並推動方案部署與實作。

6.負責開發生命週期產品部署階段的系統整合測試，確保產品高品質上線。

7.研究檢測領域新技術、新方法，並應用推廣，提升產業影響力。

8.負責團隊建立和管理。

資格：

1. 具備3年以上網路及傳統產業QA、QC經驗，經歷大規模軟體開發生命週期，有豐富的軟體開發經驗。

2. 全面了解品質保證理論和方法。

3. 具備軟體品質保證的系統思維與經驗，能夠針對複雜系統進行原型設計和部署軟體品質控制策略。

4. 較強的分析和設計能力，能夠開發測試框架和整合解決方案；具備RESTful API測試、效能測試、自動化測試、安全測試、黑盒和白盒測試經驗。

5. 有程式語言經驗、編碼經驗和程式碼審查、GIT或SVN。

6.邏輯思考能力強，樂於探索；擁有主人翁意識，優秀的團隊合作者。

7. 與利害關係人有效溝通問題並提出解決方案。

8. 維護被測系統的主題專業知識，並使用該專業知識來建立、維護和擴展測試案例庫。

9.對網路金融服務及科技有濃厚興趣或有專案經驗者優先。

10、有團隊管理經驗。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 工作簽證贊助
• 事假
• 休假
• 開放文化
• 個人發展機會

Job Description

[High Incentives & Commission]

How this career will benefit you?

• You will be remunerated with Good Basic Salary based on experience.
• Transport Allowance.
• Handphone will be provided by Company.
• High Incentives and commission!
• Medical benefit for employees
• Opportunities for career advancement within the company.

So what is your role about?

• Introduce existing or new solution to market.
• Self-driven to plan, strategize and execute all sales activities.
• Develop new potentials and create business opportunities for new markets
• Maintain good service level and rapport with existing clients
• Develop marketing plan to expand networks for maximum coverage
• Prepare monthly sales activities report to Sales Manager 

Requirements:

• Diploma or higher.
• Prefer to have experience in IT Hardware and Software Sales
• Self-motivated, ability to work independently and also a strong team player
• Good communication skills
• Required Mandarin speaker as you will be liaising with foreign customer. 

Multiple Location:

Kuala Lumpur Branch:

No. 30, Jalan 6/62A, Bandar Manjalara, Kuala Lumpur, Malaysia

Johor Branch :
No.15, Jalan Besi, Taman Sri Putri, 81300 Skudai, Johor 

Penang Branch :
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• High Incentives & Commission

職位描述

【高額獎勵&佣金】

這個職業會為你帶來什麼好處？

• 根據經驗，您將獲得良好的基本薪資。
• 交通津貼。
• 手機將由公司提供。
• 高額獎勵和佣金！
• 員工醫療福利
• 公司內的職涯發展機會。

那你的角色是什麼？

• 將現有或新的解決方案引入市場。
• 自我驅動地規劃、制定策略並執行所有銷售活動。
• 開發新潛力，創造新市場商機
• 與現有客戶保持良好的服務水準和融洽關係
• 制定行銷計劃以擴大網絡以實現最大覆蓋範圍
• 向銷售經理準備每月銷售活動報告

要求：

• 文憑或更高。
• 有IT軟硬體銷售經驗者優先
• 自我激勵、獨立工作能力以及較強的團隊合作精神
• 良好的溝通能力
• 需要會說普通話，因為您將與外國客戶聯絡。

多個地點：

吉隆坡分行：

No. 30, Jalan 6/62A, Bandar Manjalara, 吉隆坡, 馬來西亞

柔佛分行：
No.15, Jalan Besi, Taman Sri Putri, 81300 士姑來, 柔佛

檳城分行：
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 高額獎勵和佣金

職位描述

【高額獎勵&佣金】

這個職業會為你帶來什麼好處？

• 根據經驗，您將獲得良好的基本薪資。
• 交通津貼。
• 手機將由公司提供。
• 高額獎勵和佣金！
• 員工醫療福利
• 公司內的職涯發展機會。

那你的角色是什麼？

• 將現有或新的解決方案引入市場。
• 自我驅動地規劃、制定策略並執行所有銷售活動。
• 開發新潛力，創造新市場商機
• 與現有客戶保持良好的服務水準和融洽關係
• 制定行銷計劃以擴大網絡以實現最大覆蓋範圍
• 向銷售經理準備每月銷售活動報告

要求：

• 文憑或更高。
• 有IT軟硬體銷售經驗者優先
• 自我激勵、獨立工作能力以及較強的團隊合作精神
• 良好的溝通能力
• 需要會說普通話，因為您將與外國客戶聯絡。

多個地點：

吉隆坡分行：

No. 30, Jalan 6/62A, Bandar Manjalara, 吉隆坡, 馬來西亞

柔佛分行：
No.15, Jalan Besi, Taman Sri Putri, 81300 士姑來, 柔佛

檳城分行：
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 高額獎勵和佣金

Key Responsibilities:

• Develop optimization strategies to increase website search engine results rankings
• Execute tests, collect and analyze data, identify trends, and insights for maximum ROI
• Manage SEO campaign expenses, staying on budget, estimating monthly costs, and reconciling differences
• Collaborate with editorial and marketing teams to drive SEO in content creation and marketing efforts
• Research and implement SEO recommendations
• Create and execute a link-building strategy
• Establish measurable goals demonstrating improvement in marketing efforts.

Requirements

• Experience with Google and Bing’s services, including Analytics and Webmaster Tool
• Familiarity with Google’s Keyword Tool
• Functional understanding of HTML and CSS
• Ability to work with back-end SEO elements: .htaccess, robots.txt, metadata, site speed optimization, etc.
• Proven success in link building and viral strategies
• Ability to deploy effective local and long-tail search strategies
• Deep understanding of mobile strategy and its relation to SEO
• Solid grasp of blogging, press releases, social media, and their synergy with SEO
• Experience in building inbound organic search traffic and improving SERPs
• Background in creating reports showing web analytics data and site evaluations
• Up-to-date knowledge of current, past, and projected SEO industry trends
• Familiarity with the best tools in the trade

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 制定優化策略以提高網站搜尋引擎結果排名
• 執行測試、收集和分析數據、識別趨勢和洞察以獲得最大投資回報率
• 管理 SEO 活動費用、保持預算、估計每月費用並協調差異
• 與編輯和行銷團隊合作，推動內容創建和行銷工作中的 SEO
• 研究並實施 SEO 建議
• 建立並執行連結建立策略
• 建立可衡量的目標，證明行銷工作的改進。

要求

• 擁有 Google 和 Bing 服務（包括分析和網站管理員工具）的使用經驗
• 熟悉Google的關鍵字工具
• 對 HTML 和 CSS 的功能性理解
• 能夠使用後端 SEO 元素：.htaccess、robots.txt、元資料、網站速度優化等。
• 在連結建立和病毒式傳播策略方面取得了成功
• 能夠部署有效的本地和長尾搜尋策略
• 深入了解行動策略及其與 SEO 的關係
• 紮實掌握部落格、新聞稿、社群媒體及其與 SEO 的協同作用
• 建立入站有機搜尋流量和改進 SERP 的經驗
• 建立顯示網絡分析數據和站點評估的報告的背景
• 有關當前、過去和預測 SEO 行業趨勢的最新知識
• 熟悉業界最好的工具

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

About the Job

Your role will involve reviewing and updating existing software development process documents, finalizing the QA process for both in-house and outsourced projects.

• You will implement this QA process within the software development team, and collaborating with the headquarters QA Department to establish a global software quality assurance process.
• You will also conduct audits of the software development process and manage software QA activities, including reviewing test plans, test cases, test results, analysing software bugs and quality issues, and reviewing software documentation.
• Participate in vendor audits to provide response to client queries (online and onsite).

Skills & Experiences Required

You will need min bachelor's degree in science, computer science, or engineering.

• Min 5 years of experience across diverse QA roles within a QA department.
• Experience with software development process audit such as ISO 9001 and ISO 13485 guidelines in different organizational contexts.
• Familiarity with QA processes in Agile and Waterfall development methodologies is beneficial.
• Experience with software QA process such as review test plan, test case, test results, analyze software bugs/quality, review the documents including the software manual and create a report to summarize QA results and assure the software quality.
• Strong understanding of software systems in regulated industries like Pharmaceuticals and Medical sectors is desirable.
• Profound knowledge of quality management system (QMS) procedures.

R1332781

JOB DUTIES:

• Work closely with the Lead Quality Assurance (QA) Engineer to refine the continuous improvement of the software delivery process.
• Champion high delivery and service standards in ensuring all products are methodically tested and issue-free at all gate-keeping points.
• Implement automated testing initiatives in both functional and non-functional aspects within the test pipeline as part of the CI/CD process in an agile environment.
• Execute test cases, identify defects and ensure all quality issues are properly documented, tracked and resolved in a timely manner.
• Work closely with the Lead QA Engineer to continuously identify risks and close those gaps to ensure comprehensive test coverage for every product release.
• Proactively identify problems, plan solutions, recommend testing & automation solutions that will meet business needs of the team.
• Maintain and update testing dashboard to make testing metrics and testing activities visible.
• Produce test summary reports for each test cycle.
• Stay up-to-date with new technology trends, languages and techniques.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• 2 to 3 years of related work experience in Automated Quality Assurance (Automated QA) in enterprise-scale turn-key projects and large-scale customer facing systems, preferably in fast-paced tech, IT or gaming industry.
• Experienced in quality assurance and quality control of scalable, maintainable, extensible, web-based enterprise grade applications with web-based and mobile app-based interfaces.
• Excellent documentation skills in drafting clear and concise test scenarios, test cases, along with in-depth knowledge of QA methodology.
• Knowledgeable in building automated testing modules within the larger framework, pipeline, process and familiar with various automated testing tools such as JMeter, Jenkins, Selenium, Appium, BrowserStack, Cucumber.
• Proficient in Java and other programming languages which are commonly used in an automated testing environment.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Any Technical Test Analyst / Test Manager certification is an advantage.
• Willingness to travel to meet and work with offshore team members.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Design, develop, and maintain automated test scripts and frameworks to validate software functionality, performance and security.
• Take ownership of leading the quality of an assigned project and its features
• Collaborate with cross-functional teams to understand software requirements and define comprehensive test plans.
• Execute test cases and analyze test results to identify defects, performance bottlenecks, and areas for improvement.
• Contribute to API testing, backend testing, data analytics testing, performance testing and UI/UX testing, test case prioritization and optimizing test case prioritization to increase testing velocity.
• Work closely with software engineers to troubleshoot and resolve issues found during testing.
• Participate in code reviews and provide feedback on testability, maintainability, and scalability of software components.
• Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
• Mentor junior QA engineers and provide guidance on best practices in software testing and quality assurance.
• Stay up-to-date with industry trends and advancements in software testing tools and techniques.
• Automation and Development: Strong Experience in development, specially in

- Technologies: Java/J2EE, Python, Shell Scripting, PL/SQL, SQL

- Database: Sybase, Oracle, PostGreSQL

- BDD Framework: Cucumber

- Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy, Docker, Kubernetes.

- Automation tools and frameworks: JUnit, TestNG, Selenium, Rest Assured , Cypress, Postman.

- Other Tools: JIRA, Confluence, Xray test case management tools.

Job Qualification

• Proven experience (5+ years) in quality assurance software development, with a focus on designing and implementing automated test suites.
• Solid understanding of software development lifecycle (SDLC) and agile methodologies.
• Excellent analytical and problem-solving skills, with attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Experience with continuous integration/continuous deployment (CI/CD) pipelines is a plus.

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi tamanna.bilandi@adecco.com

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Responsibilities

• Thoroughly test various functional modules of mobile game products to identify and document bugs, glitches and performance issues.
• Proactive communication with relevant personnels in the project team, promptly follow up on defects/ bug fixes and complete the closed-loop to ensure the smooth release of the project.
• Write and execute test plans and test cases for specific project modules, and submit relevant test reports.
• Based on the characteristics of the overall development team, formulate reasonable and efficient testing processes and continuously optimize them.
• Develop and improve specialized testing processes and standards, including but not limited to testing of complex gameplay functions - interface testing, backend testing, performance testing, stress testing, and compatibility testing.
• Provide feedbacks on game mechanics, gameplay and overall user experience

Job Requirements and Qualifications

• Have relevant work experience in software testing, eg: Chess / Card Games
• Familiar with software testing processes and experience in creating and executing test cases. Experience with testing chess and card games projects is best preferred.
• Clear and rigorous thinking with excellent analytical and problem-solving skills
• Passion for chess and card games, ability to quickly familiarize oneself and explore the characteristics of games, adept at identifying game defects, and pointing out product deficiencies.
• Strong sense of responsibility and excellent collaboration skills.
• Good decent literacy and communication skills in both English and Chinese is vital as close collaboration within the team will be required.
• Comfortable communicating in Mandarin and English within our team
• Strong attention to details and committed to meeting deadlines
• Flexible Work Arrangements (FWA) can be arranged and discussed

IF you are a dedicated and meticulous game enthusiast who thrives on ensuring high-quality seamless software performance, we want to hear from you!

• Company Perks and Benefits
• Medical/ Dental Reimbursements
• Phone Expenses Reimbursement
• Meal Allowance
• Work-Life Balance
• Nice working environment in co-working space style with great amenities and facilities

About the Job:

We are looking for a QA Engineer to join our growing system test team. You are a self starter who has a passion for delivering quality products, better user experience and for providing new ideas to make testing more efficient through automation. You understand the need to deliver robust product against the need to deliver fast.

Responsibilities:

· Oversee and participate in HW/SW design validations, testing and documentations to ensure product meets internal Quality requirements.

· Work closely with the HW/SW development teams to ensure consistency in product enhancements and ultimately meeting product shipment quality.

· Participate as part of the project agile sprint team to qualify the sprint release and participate the software quality phase to deliver high quality product release.

· Develop and implement a test plan / test cases to ensure product quality goals are met.

· Develop, review and lead test automation activities.

· Assisting Project Manager to consolidate and generate final system test plan report and status tracking.

· Maintain strong teamwork skills and active contributor to team effectiveness.

· Maintain strong verbal and written communication skills.

Basic Qualifications:

· Degree in Electrical/Electronic Engineering, Computer Science, Computer Engineering, or related discipline

· Minimum of 4-6 years’ experience in system level testing

· Experience in software quality assurance and agile testing.

· Certification in well-known software quality assurance standard is welcome.

Desired Qualifications:

· Working knowledge of Manufacturing test industry is highly regarded.

· Hands-on user experience with In-circuit testers.