Total 182 QA Manager job vacancies in F&B / Tourism / Hospitality category in The United States of America

Job Descriptions

The job holder will be responsible to lead and deliver the control programme across the Division and specific accountabilities are as follow:

• Support the Operating Companies throughout the internal audit cycle from preparation, scoping, review draft findings, generation of action plans and management responses and participation in audit closing meetings
• Supporting the Operating Companies in addressing internal audit points to achieve effective closure within the agreed due dates
• Be a key part of a project to ensure that the appropriate controls are built into the ERP system and identify opportunities for automation both within the project and the future evolution of the solution
• Perform reviews of the Operating Companies to improve specific areas of governance such as Segregation of Duties, Delegation of Authorities Matrix, etc
• Develop and implement a structured governance way of working such as monthly routines, peer reviews etc
• Create, harmonise internal controls policies, and best practices (policies, materials, toolkit, guidance) across division in conjunction with group policies.
• Adherence to trade compliance particularly on anti-money laundering and sanction compliance regulation through review of operation and customer on-boarding process and documentation
• Support ad hoc tasks or micro projects such as fraud investigations (if any) and operating company process recovery improvements
• Function as the 'flag bearer' of governance within division, being the central person for supporting the Operating Companies on any governance needs and initiatives
• Coaching and improving the knowledge and skills of the operating company management, both finance and non-finance leaders in the area of internal controls and governance
• Act as Financial Analyst to support Australia, New Zealand, India and Japan in their quarterly forecast, annual budget planning and working capital management

Job Requirements

Experience / competencies required:

• At least 8 years of experience in external and internal audit
• Diverse and expansive exposure to different organisations (ideally through consultancy) to have a good view of best practices as well as pitfalls in internal controls and governance practices
• Internal audit background in industry to understand the challenges of implementing internal controls policies and procedures in practice
• Strong technical knowledge in governance, ie Segregation of Duties, Delegation of Authorities, Fraud Triangle, etc with a good resource of toolkits and guidance materials
• Business partnering with operational management in a matrix structure
• Experience in the development, deployment and implementation of Internal Controls and Governance policies and procedures
• Experience in reviewing and implementing internal controls capabilities in ERP systems
• Experience in using automation perhaps with the use of external software in internal controls
• Good project management skills
• International exposure and culturally open/sensitive with willingness to travel
• Experience of working with and negotiating with internal audit as advocates for the Operating Companies

Personal attributes:

• Self-reliant / Self-starter - able to establish direction, work independently with the Operating Companies with minimal guidance
• Intellectual horsepower - bright and learns quickly
• Influencing and persuasion skills - doesn't create unnecessary waves, able to work effectively with Internal Audit
• Operational - Enjoys rolling up sleeves and making things happen
• Communication and engagement - works through relationships
• Business Acumen - knows how organisations work
• Good emotional intelligence
• Structured - clear guidance and documentation
• Pragmatic - Able to recommend practical solutions to Operating Companies that are effective, balancing risk mitigation versus theory
• Good change management skills
• Coaching - demonstrated ability to advance colleague performance through coaching

Qualification:

• Degree level educated
• ACCA/ACA/CPA

Posted: 11/04/2024

Closing Date: 12/05/2024

Job Type: Permanent - Full Time

Location: San Telmo

Job Category: Other


The San Telmo group exists for a love of South American food and lifestyle. Beginning back in 2011 with the dream of a real Argentine Parilla Restaurant in Melbourne becoming a reality when San Telmo opened its doors to the public. Since then the group has evolved and expanded to bring more of the flavours and fun from South America to our beloved home city. Whether its the heartwarming Italian influence coming through in dishes at Palermo Restaurant or the excitingly Spanish leaning menu at Asado Restaurant, the heart always remains the same. Focusing on traditional charcoal and fire cooking methods combined with the best quality Australian ingredients while still providing new and exciting

... Click here to view more detail / apply for Assistant Restaurant Manager

Come and join our One Great Team here at Haven as a Fast Food Venue Team Manager!

Who doesn’t love a good takeaway? At Haven, we’ve brought some favourites along for the ride to the seaside, from Burger King and Papa John’s to Slim Chickens Restaurants and Chopstix Noodle Bars.

As part of our full time, permanent Food & Beverage Team you will…
- Oversee the day-to-day operation of one of our Branded QSR Venues onsite, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin, and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues, and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Restaurant Manager or Store Manager in a well-known Takeaway Brand, Quick Service Restaurant, or Fast Food Franchise which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources, and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

SummaryCome and join our One Great Team here at Haven as a Fast Food Venue Manager

LocationYou’ll be wading through the clear waters along the cliffs at Thornwick Bay.

North Marine Road, Flamborough, East Yorkshire YO15 1AU GBR

Job DetailsCome and join our One Great Team here at Haven as a Fast Food Venue Team Manager!

Who doesn’t love a good takeaway? At Haven, we’ve brought some favourites along for the ride to the seaside, from Burger King and Papa John’s to Slim Chickens Restaurants and Chopstix Noodle Bars.

As part of our full time, permanent Food & Beverage Team you will… 
- Oversee the day-to-day operation of one of our Branded QSR Venues onsite, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin, and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues, and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Restaurant Manager or Store Manager in a well-known Takeaway Brand, Quick Service Restaurant, or Fast Food Franchise which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is… 

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources, and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Roles & Responsibilities

• Supervising a team of shop assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Manage staff and crews to achieve goal and set marketing targets Manage staff and crews to achieve goal and set marketing targets Manage staff and crews to achieve goal and set marketing targets Manage staff and crews to achieve goal and set marketing targets Manage staff and crews to achieve goal and set marketing targets

Demonstrated experience as a successful people leader, with a focus on safety, quality, production, re-engineering and cost reduction, with proven leadership experience.
Energetic, passionate and strongly business minded, with a history of quality and relevant experience.
Experience in business development, and developing strong and robust relationships with clients.
Understanding of the relevant Eurofins Business Line, and/or experience in similar environments (e.g. Laboratory Setting, Field work etc.).
Experience in quality and accreditation processes, will be an advantage.
Background and/or experience in technical (e.g. scientific, engineering, manufacturing) aspect of the BU or in a process driven environment, will be an advantage.
Technical or commerce qualifications and/or university master?s level qualifications, will be an advantage.

All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted.  
This opportunity is only open to candidates who are eligible to ... Click here to view more detail / apply for Manager ? Food Testing Melbourne

Manager Intelligence & Analysis
Apply now Job no: 535838 Work type: Ongoing full-time Location: Parramatta Categories: Agriculture, Bush Regenerator, Conservation, Education, Environmental Science, Estuary, Marine and Coastal Management, Field Officer, Forestry, Gardening, Irrigation, Licensing, Natural and Physical Science, Oeh Trainee Field Officer, Oeh Trainee Field Officer Aboriginal Identified, Pest and Weed Control, Primary Products, Specialist Manager, Analysts, Communications Technician, Computer Managers, Computer Operators, Database Administration, Development and Programming, Electronic Evidence, Field Implementation Officers, Help Desk/Support Services, Management and Supervision, Network and Server Management, Product Management, Programmers, Project Management, Quality Assurance/Testing, Security, Systems Administration, Systems and Business Analysis, Systems Architecture, Training and Development, Web Development


Manager Intelligence & Analysis Do you want your work to make a difference for NSW? Together, we create thriving environments, communities and economies.

Join a world class organisation and


... Click here to view more detail / apply for Manager Intelligence & Analysis

Restaurant Manager | mimi's







The Venue Coogee Pavilion's middle floor boasts 3 different options, wills Cocktail Bar, Una Mas tapas wine bar and mimis dining room, that looks like its been plucked straight off the European coastline. Each space has its own unique identity, creating exceptional food and drinks and unforgettable experiences, right on the doorstep of Coogees sun-soaked coastline.   At mimis  the kitchen is at the heart of the restaurant with a fully open concept. The menu headed up by Jordan Toft is inspired by the best seasonal and local produce, pulling on flavours from the Med and Europe, with an interior to match. The menu is complemented by one Australias most respected and extensive wines lists and this is your opportunity to take the helm.





... Click here to view more detail / apply for Restaurant Manager | mimi?s

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.

Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Previous experience with a hospitality background
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.

This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Royal Mail Hotel is an award-wining boutique hotel in the beautiful southern Grampians town of Dunkeld, Victoria, approx. 25 mins from Hamilton, 45 mins from Halls Gap and 3 hours west of Melbourne. 

Our award-winning boutique hotel features:


Two restaurants – Parker Street Project and the two-hat Wickens at Royal Mail Hotel
A multi-award-winning cellar with some 30,000 bottles
A 1.2-hectare kitchen garden delivering fresh produce daily to our kitchens
Farms which provide our lamb and beef
Sustainability and conservation programs, including large-scale revegetation programs and native animals
Extensive native gardens


About the roles

Royal Mail Hotel is looking for two vibrant, engaging, and enthusiastic individuals to join our team in  Restaurant Manager and Assistant Restaurant Manager  positions.

Our Restaurant and Assistant Restaurant Managers are responsible for the service of both food and beverages in the Royal Mail Hotel restaurants - which are both driven by our kitchen garden ethos - efficiently and professionally while ensuring the smooth operation of the restaurants.

Both full-time roles work a shortened work week with three consecutive days off each week (Sunday, Monday and Tuesday).

Duties and Responsibilities will include:


Achieving company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment
Planning, assigning and directing the Front of House department staff members
Management of menus and wine lists 
Increasing food and beverage sales through excellent customer service and promotion of wines, events, upgrades, packages and utilisation of other sales techniques
Purchasing and pricing of goods whilst ensuring correct costing and margins across all Food and Beverage areas


The successful candidates will have previous hospitality management experience, with a natural talent in making guests feel welcome with responsive, friendly, and courteous service.

We are seeking individuals with the drive and skills to champion our kitchen garden philosophy, celebrate our extensive cellar, and deliver truly unique guest experiences through the leading coaching and mentoring of the Front of House team. 

About You 


Previous Front of House management experience in a fine dining establishment is essential
WSET level III or certified sommelier level 2 or equivalent would be highly regarded
Current RSA and understanding of COVID Safe practices in hospitality is essential
Incredible attention to detail, with an understanding it’s the 1% that makes a difference
Strong communication skills and computer literacy


We are proud to offer:


An excellent lifestyle - three days off in a row each week so you have time to do the things you love outside of work
A stable and committed work environment with long-term tenure
Professional development and advancement opportunities
Generous staff discounts across the property
Exposure to our kitchen garden
Nutritious and carefully prepared staff meal each day
Work with some of the most passionate, creative, driven, and down to earth professionals in the industry, all of whom have unique and important skills that they bring to work each day


Full-time remuneration packages circa $70,000, inclusive of housing, will be negotiated based on skills and experience with the successful candidates.

Analyst, Manager Selection & Portfolio Construction







Posting date:  13 May 2024







Job requisition ID:  42933







Location:  Sydney, NSW, AU







Workplace Type:  Hybrid







Create impact as a Manager, Selection & Portfolio Construction Analyst Join the largest insurance group in Australia and New Zealand.    YOUR ROLE   Join the IAG Asset Management (IAGAM) and support our investment team in research and development of investment strategies across our entire portfolio.  You'll collaborate closely with Investment Specialists and other team members to analyse, assess risk, and optimize the performance of




... Click here to view more detail / apply for Analyst, Manager Selection & Portfolio Construction

PURPOSE OF THE JOB

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

 

MAIN RESPONSIBILITIES

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

• - Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.
• - Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

 

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

 

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

 

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

 

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

 

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

 

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

 

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

 

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

 

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

Here at Schnitz, we are one big family, passionate about spreading happiness with authentic hand-crafted schnitzel.
From our stores to our support office and our franchisees, we live and breathe our values of quality, compassion, integrity, and family. And its our love for making people happy that brings us all together and makes our dedicated, passionate family business thrive.
At Schnitz, service is at the core of everything we do. We achieve together, embrace diversity and work hard to get it right. And with restaurants across the country, its clear that were onto something special.
Our passion is to serve real food that makes people happy and to do this, we need the right people. People passionate about pan-cooked schnitzel. As an Assistant Restaurant Manager, its your responsibility to make sure we continue to make people happy. You will help to develop a team of passionate ... Click here to view more detail / apply for Assistant Restaurant Manager ? Schnitz Pointcook

About us
At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
 
Our culture of high performance with high integrity underpins our values and the way we interact with our customers, the community and each other. Were excited about the future and were always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australias best insurer! If this sounds like you, apply today.
 
The role
Provide direction, support, training and coaching to ensure the accountability and purpose of each member of the Home Building & Assessing team is clearly understood and skills are ... Click here to view more detail / apply for State Manager Home, Building & Assessing