Location : Johor, Kuala Lumpur and Penang Candidates Wanted
Job Requirements
- Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Willing to learn.
- Requires relevant semiconductor / mechanical / pcb industry experience
- Required language(s) : Chinese, English, Bahasa Malaysia.
- Preferable Chinese Speaking candidates.
- Fresh graduate are welcome to apply.
- Ambitious, Self-Motivated, Team Work and Independent.
- Coordinate and work with colleagues to meet and achieve target.
- Possess own transport and willing to travel.
- Able to start work immediately.
- Can work with minimum supervision.
- Have knowledge in machinery is an added advantage.
- Position available in Johor, Penang, Kuala Lumpur.
- Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.
Job Responsibility
- Provide on-site technical support to customers in various locations, including Kuala Lumpur, Penang, Singapore, Indonesia, and other assigned areas.
- Conduct technical training for the machines we sell to enhance understanding of product features and performance.
- Respond to service requests promptly, troubleshoot machine issues, and deliver effective solutions.
- Collaborate with the sales team, offering technical support to ensure customer satisfaction with our products.
- Maintain close communication with customers, building positive working relationships to foster customer loyalty.
- Attend to sales enquiry & achieve sales target.
- Gather and record customer feedback, providing product improvement suggestions to the research and development team.
- Participate in the development of maintenance plans to ensure optimal performance of equipment.
- Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
- Complete reports assigned by the headquarters, including but not limited to detailed records on technical support, customer feedback, and sales trends.
- Provide quotations to customers and recommend suitable equipment based on their needs.
- Prepare and deliver technical proposals explaining products & services to customers.
- Purchase of spare parts or equipment.
