Total 85 Programme Manager job vacancies in F&B / Tourism / Hospitality category in Malaysia - Kuala Lumpur - Bangsar South

Position Overview

The Outlet Restaurant Manager is responsible for overseeing the efficient operation and profitability of the restaurant within the hotel premises. They are tasked with ensuring exceptional guest satisfaction, maintaining high-quality service standards, managing the restaurant team, and driving revenue growth.

Key Responsibilities

1.      Operational Management

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures, staffing, and service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to maintain sufficient stock.
• Coordinate with the culinary team to ensure timely food preparation and presentation.

2.      Guest Experience

• Maintain a high level of customer satisfaction by providing attentive and personalized service.
• Handle guest inquiries, comments, and complaints promptly and professionally.
• Regularly interact with guests to solicit feedback and make improvements as necessary.
• Implement strategies to enhance the overall dining experience and exceed guest expectations.

3.      Team Leadership

• Recruit, train, and supervise restaurant staff, including servers, hosts, and bartenders.
• Set performance expectations and provide ongoing coaching and feedback.
• Foster a positive work environment that encourages teamwork and collaboration.
• Schedule staff effectively to ensure adequate coverage during peak hours.

4.      Financial Management

• Develop and implement strategies to maximize revenue and profitability.
• Monitor financial performance metrics, such as sales, expenses, and labour costs.
• Control operational costs through efficient resource utilization and waste reduction.
• Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.

5.      Marketing and Promotion

• Collaborate with the marketing department and the F&B Manager to develop promotional campaigns and special events.
  Implement marketing initiatives to attract new customers and retain existing ones.
• Utilize social media platforms and other marketing channels to increase visibility and drive traffic to the restaurant.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位概況

直銷餐廳經理負責監督飯店內餐廳的高效運作和獲利能力。他們的任務是確保卓越的賓客滿意度、維持高品質的服務標準、管理餐廳團隊並推動收入成長。

主要責任

1、營運管理

• 監督餐廳的日常運營，包括開業和結業程序、人員配備和服務標準。
• 確保遵守健康、安全和衛生法規。
• 監控庫存水準並根據需要訂購供應以保持充足的庫存。
• 與烹飪團隊協調，確保及時準備和呈現食物。

2. 賓客體驗

• 透過提供周到和個人化的服務來維持高水準的客戶滿意度。
• 及時、專業地處理客人的詢問、意見和投訴。
• 定期與客人互動以徵求回饋並根據需要進行改進。
• 實施策略以增強整體用餐體驗並超越客人的期望。

3. 團隊領導力

• 招募、培訓和監督餐廳員工，包括服務員、主持人和調酒師。
• 設定績效期望並提供持續的指導和回饋。
• 營造一個鼓勵團隊合作的正向工作環境。
• 有效安排人員，確保高峰時段有足夠的覆蓋範圍。

4、財務管理

• 制定並實施策略以最大化收入和獲利能力。
• 監控財務績效指標，例如銷售、費用和勞動成本。
• 透過有效利用資源和減少浪費來控制營運成本。
• 準備和分析財務報告，以確定需要改進的領域和節省成本的機會。

5. 行銷和推廣

• 與行銷部門和餐飲經理合作制定促銷活動和特別活動。
  實施行銷措施以吸引新客戶並留住現有客戶。
• 利用社群媒體平台和其他行銷管道來提高餐廳的知名度並增加流量。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Interested
















Restaurant Manager - Cooloongup


Full-Time 6168


Chicken Treat is an iconic Australian brand and opened its 1st restaurant in 1976.  Since then we have grown to over 50 restaurants across Western Australia & Queensland.  We are passionate about our people, customers and creating irresistible chicken meals. We are serious about providing craveable experiences that put smiles on the faces of our customers . And thats where you come in.   Do you love to create smiles and memorable experiences and want to be part of the Chicken Heroes?  Working at Chicken Treat is so much more than just a job. Yes, you will be working with food, prepping or cooking in a kitchen, serving customers, and cleaning; its also a place where you will






... Click here to view more detail / apply for Restaurant Manager ? Cooloongup

Calling all hospitality managers! We're on the hunt to find Assistant Managers to help lead our team at Grill'd Mandurah!
What's in it for you?

Join a hospitality family where being yourself is highly advised, quirks and all. Enjoy flexible work arrangements to support your lifestyle outside of work.
Seize endless opportunities for career growth, from Assistant Manager to Restaurant Manager, and beyond.
Be part of a company that genuinely cares about the community, the planet, and its teams.
Thrive in a high-energy environment with a positive atmosphere and an awesome team.

While weekend and holiday shifts are expected, we don't work overnights.
What we look for:

Previous leadership experience in fast-paced hospitality environments.
Demonstrated leadership and coaching ability.
A customer-first approach and the ability to empower teams.
Spread positive vibes, creating a dynamic and
... Click here to view more detail / apply for Assistant Restaurant Manager

Apply Now
















Restaurant Manager - Byford DTR


Full-Time


Red Rooster is Australias first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australias chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers faces . And thats where you come in.   Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand? Working at Red Rooster is so much more than just a job. Its a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded






... Click here to view more detail / apply for Restaurant Manager ? Byford DTR

Purpose
Simply put, the purpose of an Assistant Kitchen Manager is to assist in managing the kitchen, championing the sports-inspired burger experience. This role is all about teamwork, leading the charge, and ensuring our culinary game is on point. Come join our team at our brand new venue Varsity Cannington!

Responsibilities
Kitchen MVP:

Step up and take charge in the absence of the Kitchen Manager, leading our burger squad to victory and ensuring a winning kitchen operation.
Lead by example, inspiring and coaching our kitchen team to greatness. Ignite their passion for the burger game, motivating them to create legendary masterpieces.

Burger Hero:

Use your superhuman problem-solving skills to tackle customer complaints, turning them into cheers and high-fives. No burger challenge can outmatch your game.

Squad Builder:

Assemble a legendary kitchen team, scouting top
... Click here to view more detail / apply for Assistant Kitchen Manager

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Restaurant Manager - Warrnambool


Full-Time Restaurant Manager Role


Red Rooster is Australias first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australias chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers faces . And thats where you come in.   Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand? Working at Red Rooster is so much more than just a job. Its a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised






... Click here to view more detail / apply for Restaurant Manager ? Warrnambool

Apply Now
















Restaurant Manager - Cranbourne


Full-Time $68K SUPER & INCENTIVES Cranbourne /Cranbourne North VIC 3977


Red Rooster is Australias first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australias chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers faces . And thats where you come in.   Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand? Working at Red Rooster is so much more than just a job. Its a place where you will gain skills and experiences that will last a






... Click here to view more detail / apply for Restaurant Manager ? Cranbourne

Apply Now
















Restaurant Manager - Colac


Full-Time - All Training Included Performance Bonuses


Red Rooster is Australias first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australias chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers faces . And thats where you come in.   Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand? Working at Red Rooster is so much more than just a job. Its a place where you will gain skills and experiences that will last a lifetime, create






... Click here to view more detail / apply for Restaurant Manager ? Colac

Calling all hospitality managers! We're on the hunt to find Assistant Managers to help lead our team at Grill'd in South East locations including:

Westfield Carousel
Harrisdale
Waterford Plaza

What's in it for you?

Join a hospitality family where being yourself is highly advised, quirks and all. Enjoy flexible work arrangements to support your lifestyle outside of work.
Seize endless opportunities for career growth, from Assistant Manager to Restaurant Manager, and beyond.
Be part of a company that genuinely cares about the community, the planet, and its teams.
Thrive in a high-energy environment with a positive atmosphere and an awesome team.

While weekend and holiday shifts are expected, we don't work overnights.
What we look for:

Previous leadership experience in fast-paced hospitality environments.
Demonstrated leadership and coaching ability.
A customer-first approach
... Click here to view more detail / apply for Assistant Restaurant Manager

Here at Schnitz, we are one big family, passionate about spreading happiness with authentic hand-crafted schnitzel.
From our stores to our support office and our franchisees, we live and breathe our values of quality, compassion, integrity, and family. And its our love for making people happy that brings us all together and makes our dedicated, passionate family business thrive.
At Schnitz, service is at the core of everything we do. We achieve together, embrace diversity and work hard to get it right. And with restaurants across the country, its clear that were onto something special.
Our passion is to serve real food that makes people happy and to do this, we need the right people. People passionate about pan-cooked schnitzel. As a Restaurant Manager, its your responsibility to build a passionate team to make sure we continue to spread happiness.
Your key responsibilities will include, ... Click here to view more detail / apply for Restaurant Manager ? Fountain Gate

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Restaurant Manager - Rockingham


Full-Time Rockingham WA 6168


Red Rooster is Australias first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australias chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers faces . And thats where you come in.   Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand? Working at Red Rooster is so much more than just a job. Its a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised






... Click here to view more detail / apply for Restaurant Manager ? Rockingham

As our Assistant Restaurant Manager, it starts the second you walk in the restaurant. Bringing your energy and passion, you?ll work shoulder-to-shoulder with your team to set the standard and pace ? coaching, inspiring and growing. Because you believe in helping Nandocas (our staff) be the very best they can be ? inside and outside of Nando?s.

So don?t wait in the wings, this could be your new flame.

What's in it for you:

A generous bonus package, up to  $6,000  annually.
Free Nando?s  when you?re working, plus a discount to share with family and friends when you?re off the clock.
Work life balance . Flexible rotating rosters published in advance with set weekends off. Get your beauty sleep with no overnights.
A six-week onboarding training program to set you up for success with one of our training champions. Your personal mentor will teach you all about the Nando?s culture
... Click here to view more detail / apply for Assistant Restaurant Manager ? Willetton

Come and join our One Great Team here at Haven as a Kitchen Team Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will… 

- Oversee the day-to-day operation of our restaurants Kitchen, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team
- This is a hands-on role where you will lead from the front cooking 85% of your time, whilst also managing the kitchen standards on health, safety and hygiene

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Kitchen Manager or Head Chef which is great. Or maybe you’re an experienced Sous Chef or Second Chef looking for the next step! All we are looking for is…

- Proven experience leading large teams in a fast-paced Kitchen or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Level 3 Food Hygiene Qualification

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

About Us:
Ours is a  STORY  of a family business created by the Besnier Family in 1933 and is today the worlds No. 1 dairy company. We are 85,000 loyal team members working across 100 countries and together we create the  #LactalisExperience .
Lactalis Australias iconic and heritage brands are our  PASSION , providing quality and nutritious products for all Australians. We are humble, proud and resilient. We care for our employees, land, farmers and consumers, which is our driving purpose to ensure a responsible and sustainable dairy industry.
We take pride in developing our internal talent and encourage entrepreneurship by bringing together pragmatic and tenacious personalities. Our accountability ensures we have ownership within our roles and with our  EXPERTISE  and dairy 'know how',   sets us apart.
About the role:
Reporting to the Marketing Manager, the Innovation Manager is responsible for driving the Innovation agenda and process for the Beverages and Milk division
... Click here to view more detail / apply for Innovation Manager ? Beverages & Milk