Total 52 Programme Manager job vacancies in Sales / Marketing category in Kuala Lumpur

Job Highlights:

1. Better Income with High Commission & Incentive for Hit Target

2. Always Work as a Team, Opportunity having Career Advancement & Expertise Growing
3. Fast Growth Company with Positive & Friendly Young Fun Group Working Happily

Join Our Team and be a Fashionable Beauty Advisor in Fashion Retail!

Are you passionate about fashion and love helping others find their perfect style? Do you possess strong customer service skills and enjoy working in a dynamic retail environment? If so, we have an exciting opportunity for comyouity for you exciting!

At Ample Couture, we are seeking for passionate and fashionable individuals like you to join our team as Fashion Retail Store Manager. As a Fashion Retail Store Manager, you are at the heart of our commit tovidimviding exment and custactly custion 且適用於is important in ensuring that our customers feel welcome, informed, and satisfied during their visit to our store. In this role, you'll have the opportunity to showcase your passion for fashion being a opportunity to showcase your passion for fashion being a partion parting partables partityablesable.

Why join us?

1. We are a fair and transparent workplace.

2. We take your career aspirations seriously.

3. Your hard work & effort will be seen, recognized and rewarded.

4. We advocate “towards a better life, better future” to all staff.

5. We are constantly adopting new technologies and processes.

6. We provide Staff Purchase Discount.

7. We provide on the job coaching & training.

8. We offer high commission and incentive for better staff income.

Job Description:

To provide excellent customer service
Proactively follow-up on customer queries & needs
Achieve the agreed standards on the sales floor, cashier counter and service zone at all time
General store operations – including performing attractive visual merchandising, managing inventory properly, stock taking, keeping the store clean & organized and administrative paperwork duties
Handling of cash and credit cards with the correct procedures, achieving high level of efficiency and accuracy
Keep updated of latest products or trends in fashion in order to possess in-depth product knowledge and communicate to customers effectively
Act as a fashion & beauty advisor to suggest products and promote product benefits to customers in order to drive sales
Develop strong connections with customer to generate loyal customers and repeat transactions
Lead and manage team members towards better income
Perform any other duties to be assigned by superior from time to time

Requirements:

Candidates fluent in Mandarin preferred
Experiences in fashion retail industry would be an added advantage
Well-groomed, presentable and passion to fashion
Motivated team player 與 cheerful disposition and strong desire to achieve
Possess good communications skills and be sales driven
Must be able to work retail hours. (ie Shift work, Public Holidays and weekends)
Must be able to work in Chan Sow Lin, KL area

Join our team now as part of a leading company in fashion industry and immerse yourself in the exciting world of fashion. APPLY NOW and be part of a dynamic team that is passionate about style, beauomerty, and cust satistisf!

職位亮點：

1. 高提成與獎勵，達到目標更有豐厚收入

2. 團隊合作，職涯晉升和專業成長機會

3. 高速成長的公司，積極友善的年輕團隊快樂工作

加入我們的團隊，成為時尚美妝顧問！

您是否熱愛時尚，樂於幫助他人找到完美的風格？您是否具備良好的客戶服務技能，並喜歡在充滿活力的零售環境中工作？如果是的話，我們有一個令人興奮的機會等著您！

在Ample Couture，我們正在尋找熱情、時尚的人才加入我們的團隊，擔任時尚服飾店長經理。身為時尚服飾店長經理，您是我們致力於提供卓越客戶服務和購物體驗的核心。您的角色對於確保客戶在造訪我們的店鋪期間感到受歡迎、知情和滿意至關重要。在這個角色中，您將有機會展示您對時尚的熱情，同時成為創建可持續和賦權的時尚社區的一部分。

為什麼加入我們？

1. 我們是一個公平透明的工作場所。

2. 我們認真對待您的職業願望。

3. 您的辛勤工作和努力將得到認可和回報。

4. 我們提倡「追求更好的生活，更好的未來」。

5. 我們不斷採用新技術和流程。

6. 我們提供員工購買折扣。

7. 我們提供在職輔導和訓練。

8. 我們提供高提成和獎勵，以獲得更高的員工收入。

工作說明：

提供優質的客戶服務

積極跟進客戶的查詢和需求

在銷售區域、收銀台和服務區域始終達到約定標準

店鋪一般運作- 包括進行吸引人的視覺展示、正確管理庫存、盤點庫存、保持店鋪清潔整潔和組織良好以及行政文書工作

按照正確的程序處理現金和信用卡，實現高效率和準確性

持續了解時尚的最新產品或趨勢，以擁有深入的產品知識並有效地與客戶溝通

充當時尚美妝顧問，向客戶推薦產品並促進產品銷售

與客戶建立牢固的聯繫，產生忠誠的客戶和重複交易

領導和管理團隊成員，帶領團隊實現更好的收入。

履行上級不時指派的其他職責

要求：

優先考慮精通華語的候選人

具有時尚零售業經驗者將獲得額外加分

精心打扮，外表得體，對時尚充滿激情

積極主動，團隊合作精神強，有強烈的成就意願

具備良好的溝通技巧與銷售動力

必須能夠在零售時段工作（即輪班工作、公共假期和週末）

必須能夠在吉隆坡的Chan Sow Lin地區工作

現在加入我們的團隊，成為時尚產業領先公司的一部分，沉浸在令人興奮的時尚世界中。立即申請，成為一個充滿熱情、熱愛時尚的團隊的一員！

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

職責：

• 定義專案目標和目標。
• 使用定性和定量工具監控和分析專案有效性。
• 建議並實施修改以提高有效性並實現專案里程碑。
• 組織、協調和監督指定項目的活動，以製定和實施程序、流程和系統。
• 對員工進行確保專案連續性和完整性的方法方面的教育。
• 建立詳細的任務清單和工作量評估。
• 根據所有關鍵參與者和團隊成員的意見安排短期和長期資源分配計劃。
• 管理進度和風險管理計劃，並提供阻礙專案結果的嚴重偏差警告。
• 確定專案計劃中工作範圍的變更。
• 確保與所有客戶採取適當的規劃措施，重新評估、重新談判和修改工作職責、建議、合約和預算的範圍。
• 與團隊一起評估和分析影響專案結果的風險和問題，並制定緩解計劃。
  

要求：

• 擁有豐富擔任專案規劃師或類似職位的工作經驗。
• 熟悉專案管理，從構思到交付。
• 能夠準備和解釋流程圖、時間表和分步行動計劃。
• 出色的組織能力，包括多任務處理和時間管理。
• 優秀的面對客戶和團隊合作的能力。
• 熟悉風險管理和品質保證控制。
• 良好的 Microsoft Project 和 Microsoft Planner 工作知識。
• 使用專案管理工具的實務經驗。

津貼和福利

• 公積金
• 社會保險協會
• 佣金和獎金
• 津貼（旅費、交通費等）
• 年假
• 公司旅行
• 有薪病假
• 年度晚宴

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

職責

• 完成電商通路每月設定的銷售目標
• 管理電子商務的日常營運和戰術方面，包括端到端測試並確保最佳的用戶體驗
• 負責開發一個可提高轉換率和點擊率的網站
• 深入了解客戶轉換和留住客戶的旅程
• 規劃、執行和評估專案和啟動
• 評估流程的效率機會並制定滿足業務需求的新舉措
• 識別問題並為指定的計劃/項目以及政策和程序推薦解決方案
• 分析線上銷售和網站數據以確定和了解客戶參與度
• 監控電子市場產品、服務和定價
• 每周向管理層提供營業額報告
• 確保遵守與公司相關的所有監管要求、網站法、商業法以及與公司相關的其他相關法律
• 與貿易行銷、行銷和銷售營運團隊密切合作，確保銷售和分銷最大化，以實現
• 管理與第三方機構的關係

要求：

• 商業/行銷學位或同等學歷
• 至少 3 年電子商務工作經驗，最好是快速消費品或彩妝產業
• 有管理電子商務網站或電子商務啟動的經驗
• 了解電子商務商業模式以及電子商務、網路、行動、社交、搜尋和管道如何協同工作
• 擁有處理市場的知識
• 擁有優秀的溝通與人際溝通能力
• 擁有強大的數據分析能力，展現分析與多工處理能力
• 數位化專案實施方面的良好記錄

• 員工股權
• 佣金和獎金
• 公司旅行
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

角色摘要/目的

• 零售銷售經理的主要目的 - 負責最大限度地發揮銷售團隊的潛力，制定銷售計劃，並透過激勵、諮詢、技能開發和產品知識開發來發展團隊，從而向高層管理人員證明這些計劃的合理性。

零售銷售經理

• 透過維持公司的競爭力和創新來實現客戶獲取和收入成長目標，並在充分了解新產品和競爭狀況的同時識別新興市場和市場變化。

職責和責任

• 透過每週監控，實現公司按門市、銷售人員、品牌和產品的銷售目標。
• 向所有分公司實施公司政策，並在所有分公司執行所有公司政策。
• 監控並確保庫存帳齡和庫存週轉日達到公司設定的目標。
• 透過分析去年業績、供應商方向、市場狀況和競爭對手訊息，制定準確的年度目標計畫和中期（3個月）路線圖，預測未來路線圖。
• 與公關部門一起規劃和進行銷售活動，以提高銷售額、市場份額和客戶忠誠度。
• 回應顧客的投訴和評論。
• 在準備期間和整個活動期間參加公司路演活動。
• 處理人員配置問題，例如面試潛在員工、進行評估和績效審查，以及提供或組織培訓和發展。
• 定期與員工檢查他們在目標上的進度；透過召開簡短的定期會議來討論和記錄里程碑、成就、成功和挑戰，提供指導或幫助，或根據需要修改目標。
• 執行管理階層/上級不時指派的臨時職責。

要求：

• 商業或相關領域的學士學位。
• 必須具備至少 10 年零售業工作經驗。
• 強大的分析能力，可以識別趨勢和銷售模式。
• 擁有管理團隊以及與行銷、產品和外部合作夥伴跨職能合作的經驗。
• 能夠同時管理多個任務並在快節奏、截止日期驅動的環境中工作。
• 解決問題的能力並處理任何不可預見的情況。
• 擁有自己的交通工具並願意在巴生谷地區旅行。
• 工作時間為週一至週五上午 9:00 至下午 6:00，週六上午 10:00 至下午 2:00

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療、牙科和光學福利
• 保險
• EPF、SOCSO、EIS
• 年假
• 員工採購
• 興趣俱樂部
• 個人發展機會

我們遺憾的是，只有入圍候選人才會收到通知。

COMPANY DESCRIPTION 

Asian Secrets Sdn Bhd is a multifaceted lifestyle concept store based in Malaysia, dedicated to showcasing the rich tapestry of Asian Culture and traditions. Founded on the philosophy of preserving heritage while embracing modern living, we bring back centuries' old artistic interior deco items and herbal remedies; a diverse assortment of eco-friendly products along with rare and precious fine food & beverages and indulgences.

Since our inception in 2005, Asian Secrets has been the beacon of authenticity and quality, serving as the proud umbrella brand for four distinguished entities: Fine Batik, where craftsmanship meets elegance; EcoWarna, where sustainability meets style; Rahsia Herbal, where nature's bounty meets wellness; and Exotica, where luxury meets indulgence. 

ROLE & RESPONSIBILITIES
OPTION A

• Attend to sales (walk-in customer & tour visit)
• Attend to seminar & follow up sales
• Assist management to build strong relationship with key customers
• Assist management to devise effective marketing strategies

OPTION B

• Hanlde & generate sales from 5 star hotels & tourism shops
• Assist management in identifying potential markets and distribution channels

REQUIREMENTS & QUALIFICATIONS

• Min 2 years working experience in marketing & sales
• Education: Diploma (preferably in marketing / business or equivalent)
• Language: English and/or Chinese
• Good Communication & interpersonal skill
• Pleasant personality
• Good sales track record
• Equipped with product knowledge & training
  
  

Perks & Benefits
 

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

COMPANY DESCRIPTION 

Asian Secrets Sdn Bhd is a multifaceted lifestyle concept store based in Malaysia, dedicated to showcasing the rich tapestry of Asian Culture and traditions. Founded on the philosophy of preserving heritage while embracing modern living, we bring back centuries' old artistic interior deco items and herbal remedies; a diverse assortment of eco-friendly products along with rare and precious fine food & beverages and indulgences.

Since our inception in 2005, Asian Secrets has been the beacon of authenticity and quality, serving as the proud umbrella brand for four distinguished entities: Fine Batik, where craftsmanship meets elegance; EcoWarna, where sustainability meets style; Rahsia Herbal, where nature's bounty meets wellness; and Exotica, where luxury meets indulgence. 

ROLE & RESPONSIBILITIES
OPTION A

• Attend to sales (walk-in customer & tour visit)
• Attend to seminar & follow up sales
• Assist management to build strong relationship with key customers
• Assist management to devise effective marketing strategies

OPTION B

• Hanlde & generate sales from 5 star hotels & tourism shops
• Assist management in identifying potential markets and distribution channels

REQUIREMENTS & QUALIFICATIONS

• Min 2 years working experience in marketing & sales
• Education: Diploma / Degree (preferably in marketing / business or equivalent)
• Language: English and/or Chinese
• Good Communication & interpersonal skill
• Pleasant personality
• Good sales track record
• Equipped with product knowledge & training
  
  

Perks & Benefits
 

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities:

•  Acquisition of new customers and deeper penetration of existing customer.
• Work together with Industrial Sales Manager & GM to drive the revenue-generation of the company by consistently meeting sales targets.
• Build strong rapport with meeting customer to maintain a deep understanding of customer needs and monitor their preferences.
• Build solution-based partners to fulfil customer needs and create business growth value to company.
• Analyze sales data on sales results and develop plans to address performance gaps and pipeline of opportunities to cover quarterly target, ensuring accuracy reporting in Sales System.
• Develop sales strategies to acquire new customers.
• Promote our range of product, application, and technical solution.
   

Requirement & Qualification:

• At least 3-5 years experience in Industrial segment , AI industry, Warehouse & Logistic industry.
• Strategical thinking, strong in customer relationship management.
• Experienced in handling big accounts and developing new big account/potential with vast connection.
• MS office application and Sales System with good understanding or readiness to learn.
• Existing network to leverage is highly welcomed with better pay.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities

公司介紹

Asian Secrets Sdn Bhd 是一家位於馬來西亞的多元化生活方式概念店，致力於展示豐富的亞洲文化和傳統。我們秉持著保護遺產同時擁抱現代生活的概念，帶回了數百年歷史的藝術室內裝飾物品和草藥；種類繁多的環保產品以及稀有珍貴的精美食品和飲料以及美食。

角色和職責
選項A

• 參加銷售（拜訪客戶和參觀）
• 參加研討會並跟進銷售
• 協助管理階層與主要客戶建立穩固的關係
• 協助管理階層制定有效的行銷策略

選項B

• Hanlde & 透過五星級飯店和旅遊商店產生銷售
• 協助管理層識別潛在市場和分銷管道

要求和資格

• 至少 2 年行銷與銷售工作經驗
• 教育背景：文憑（最好是行銷/商業或同等學歷）
• 語言：英語和/或中文
• 良好的溝通和人際交往能力
• 個性開朗
• 良好的銷售記錄
• 配備產品知識和培訓
  
  

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

職責：

• 獲取新客戶並更深層滲透現有客戶。
• 與工業銷售經理和總經理合作，透過持續實現銷售目標來推動公司創造收入。
• 與會見客戶建立牢固的關係，以深入了解客戶的需求並監控他們的偏好。
• 建立基於解決方案的合作夥伴，以滿足客戶需求並為公司創造業務成長價值。
• 分析銷售結果的銷售數據，制定計劃來解決績效差距和機會管道，以實現季度目標，確保銷售系統中報告的準確性。
• 制定銷售策略以獲取新客戶。
• 推廣我們的產品、應用和技術解決方案範圍。
  

要求及資格：

• 至少3-5年工業領域、人工智慧產業、倉儲物流產業經驗。
• 具備策略思維，擅長客戶關係管理。
• 在處理大客戶和開發新的大客戶/潛力方面擁有廣泛的聯繫經驗。
• MS Office 應用程式和銷售系統具有良好的理解或準備學習能力。
• 現有網路的槓桿作用受到高度歡迎，且報酬更高。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 個人發展機會

我們正在尋找一位充滿活力且經驗豐富的銷售和行銷經理來領導我們的銷售和行銷工作。理想的候選人將負責制定和實施策略銷售和行銷計劃，以實現公司目標和收入目標。這個角色需要領導力、創造力和分析能力的強大結合，以推動成長並提高品牌在市場上的知名度。

最低資格：

• 工商管理、行銷或相關領域的學士學位。
• 擁有豐富的銷售和行銷經驗，至少擁有 5 年管理經驗。
• 具有推動銷售成長和實現目標的良好記錄。
• 較強的領導能力和團隊管理能力。
• 優秀的溝通和人際交往能力。
• 具有分析思考能力，能夠解釋數據並做出策略決策。
• 熟練ERP/會計軟體。
• 根據需要靈活出差。

主要責任：

• 制定並實施全面的銷售和行銷策略，以實現業務目標和收入目標。
• 領導並激勵銷售和行銷團隊達到並超越績效目標。
• 識別新的市場機會並制定利用這些機會的計劃。
• 與主要客戶和利害關係人建立並維持牢固的關係。
• 分析市場趨勢和競爭對手的活動，以確定潛在的挑戰和機會。
• 監控並報告銷售和行銷績效指標。
• 與產品開發和財務等其他部門合作，確保銷售和行銷計劃的一致性和支援。
• 隨時了解產業發展和最佳實踐，不斷改進銷售和行銷工作。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位描述

· 領導並招募電話行銷人員團隊，提供指導、輔導和指導。

· 設定績效目標，定期進行績效審查，並根據需求制定改善計畫。

· 規劃和執行電話行銷活動以產生潛在客戶並推廣產品或服務。

· 建立並維護客戶關係，確保客戶滿意度

· 產生並分析有關電話行銷績效、轉換率和潛在客戶開發有效性的報告。

工作要求

· 候選人必須至少擁有SPM或同等學歷

· 擁有豐富的電話行銷經驗，至少擁有 3 年電話行銷經驗和 1 年管理或監督經驗。

· 能夠讀寫國語和英語

· 優秀的溝通與談判能力

· 較強的領導能力和團隊管理能力，具有激勵和激勵團隊的能力。

· 能夠每週工作 6 天

為什麼加入我們？

• 地點：吉隆坡生態城（靠近LRT/KTM）
• 有競爭力的佣金結構
• 可以在家工作
• 辦公室免費提供咖啡、茶和小吃
• 年假12天，病假14天，住院假60天，其他包括產假，陪產假
• 醫療索賠和保險
• 正向年輕的文化
• EPF、SOCSO、EIS
• 每年增加您的基本工資並改善您的生活方式
• 年度獎金
• 激勵/獎勵
• 每月活動

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities