Total 4 Full-time Programme Coordinator job vacancies in Selangor

Tasks & responsibilities

• Being the first point of contact with all carriers and shipping agents; and reviewing performance and rates to ensure best value.
• Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.
• Tracks, traces, and updates the status of incoming and outgoing shipments. Coordinating company imports and exports and liaising with shipping agents to ensure accurate customs declarations.
• Reviewing carrier invoices and managing the process of recharging customers where applicable.
• Liaising between clients and shipping companies to resolve any complaints.
• Coordinating warehouse staff to enable effective land-based product shipping.
• Reviewing orders and processing order changes, returns and cancellations.

Qualifications & experience

• Preferably Entry Level specialized in Logistics/Supply Chain or equivalent
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field
• At least 2 Year(s) of working experience in the related field is required for this position
• Required language(s): English, Mandarin, Bahasa Malaysia
• Required Skill(s): Fluent in English, Computer literacy, microsoft office
• Possess own vehicle and able to Start Work Immediately.
• Working duration from 9.00 am to 5.30 pm, 5 1/2days week with alternative Saturday.

Perks & Benefits

• Annual Bonus (based on overall company performance)
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Open culture

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*

Job Descriptions:

• Sourcing for potential prospects and attend to enquiries.
• Conduct marketing sales calls, site viewings and presentations.
• Responsible on handling all lease documentations.
• Generate leasing leads and negotiate deals from initiation to final execution
• Assist in retail operational matters and recommend strategies that will improvise, and maximize the efficiency.
• Work with tenants to develop retail SOP and ensure tenants adhere to the mall rules and regulations.
• Monitor tenancy renewal and necessary follow up on payments.
• Aid in planning and implementing the tenancy mix in a retail mall.
• Research and report on competitive leasing trends in the industry.
• Communicate issues to management and plan a course of corrective action.
• Establish and maintain good landlord-tenant relationships.
• Work closely with Head of Department on the overall department performance and goal.

Requirements:

• Minimum Professional Certificate, Diploma or Degree in the relevant discipline.
• Fresh graduates or preferably with marketing working experiences are welcome to apply.
• Strong communication skills.
• Resourceful and has ability to work well with landlord and tenants.
• Good proficiency in Microsoft Office and PowerPoint.
• Able to work independently and as part of team.

Work Location:
Suite 03-09, Level 3, Centro, 8 Jalan Batu Tiga Lama, 41300 Klang, Selangor. 

Management Office:
Centro Properties Group Sdn Bhd
Suite #03-09, Level 3, Centro,
No.8, Jalan Batu Tiga Lama,
41300 Klang, Selangor

Website: http://www.centro.com.my
Email: hr@centro.com.my
Tel: 03-3341 2011
Fax: 03-3343 2011

• 5 – days/week
• Hospitalisation & PA Coverage
• Medical & Dental Coverage
• Free Parking

責任

• 有效率地處理報價單、發票和其他銷售文件。
• 與客戶協商價格和條款。
• 維護和更新 CRM 系統以追蹤銷售業績。
• 及時跟進詢價和報價。
• 有效處理客戶回饋和投訴。
• 每月管理債務人的收款。
• 為管理層準備預算和採購計劃。
• 與外部培訓師和團隊成員協調培訓安排。
• 根據 ISO 標準制定和更新業務 SOP。
• 進行培訓、促銷和活動的行銷活動。
• 安排和組織培訓後勤工作，包括場地和材料。
• 與 HRD Corp. 協調 HRD 可索賠課程的提交。
• 管理政府機構的培訓提交和批准。
• 協調訓練、會議和電話會議的後勤工作。
• 協助安排和協調訓練課程。
• 在課程之前、期間和之後與參與者溝通。
• 在虛擬培訓課程期間提供技術支援。
• 維護培訓和認證計劃的文檔。
• 每次課程結束後收集學員和培訓師的回饋。
• 確保及時評估流程並準備培訓報告。
• 與外部培訓師合作以維持 TMS 品質。
• 透過準備材料支持培訓發展。
• 向客戶和潛在客戶介紹 SPS 產品和服務。
• 與團隊成員合作進行銷售和行銷活動。
• 根據客戶協議支援活動或事件。
• 與可靠的機構或培訓機構建立聯繫。
• 尋求與政府和國際組織的合作。
• 根據需要參加 SPS 活動、貿易展覽或會議。

要求

以下特徵、技能和態度涵蓋了成功的訓練協調員角色所需的基本品質。

• 組織與時間管理：有效管理任務，決定優先順序
  截止日期，並維持工作流程的秩序。
• 溝通與人際溝通能力：與客戶清晰溝通，
  培訓師和團隊成員，同時積極傾聽並同情他們的需求。
• 解決問題和適應性：快速識別問題，找到實用的解決方案，並適應不斷變化的優先事項和程序。
• 以客戶為中心和服務為導向：為客戶提供卓越的服務，及時解決他們的需求和疑慮。
• 技術熟練度和分析思維：熟練使用 CRM 系統和軟體，同時分析資料以做出明智的決策。
• 積極主動、堅韌的態度：採取主動、預見挑戰並
  樂觀地從挫折中恢復過來。
• 協作和領導能力：在團隊內有效工作，指導外部培訓師和同事實現共同目標。
• 持續學習和文化敏感度：隨時了解產業趨勢、法規和最佳實踐，同時尊重不同的觀點和背景。
• 信心與責任：充滿信心地完成任務，採取行動
  對結果負責，並在所有互動中保持誠信。
• 創造力和足智多謀：創新思考，有效利用可用資源來發展解決方案和方法。
• 網路與保密：與業界建立專業關係
  合作夥伴，同時保持敏感資訊的機密性。
• 資格：至少擁有SPM資格

*SPS總部距離地鐵站僅500m*