1.Customer Service: A friendly, courteous
approach with multilingual skills. Handling
Complaints and ensuring guest satisfaction.
2. Computer skills: MS Office, Excel, Word.
3. Teamwork: Very much aware of the
importance of a team works even under big
pressure
4. Leadership skills: Keep employees motivated,
resolve conflicts and make hard decisions.
5. Cost Control: Ability to reduce cost control
and analysis the situation very well
6. Maintain Public health standards<USPH> by
constant checks, monitoring joined.
employees and acquainting them with rules,
food temperatures, maintain Logs etc.
7. Highly proficient in training the newly crew
with job description and regulations of the
organization. `
8. Creative, innovative and communication skills Responsible for the service of food and beverages to the passengers in a friendly and courteous manner in all the restaurants and/or bars. To provide efficient, expedient, and courteous service to the passengers leading to total passengers and company satisfaction.
Responsible for the cleanliness, maintenance and upkeep of all equipment, furniture, stations, and Ship’s property.
- Be familiar with all menu items, their preparation and service procedure and brief the staff about the same.
- To make sure that all food dishes and beverages are according to menu and list specifications, properly presented, are of the correct hot/cold/iced temperature before being served with maintaining communication with the executive chef.
- To make duty roasters for the crew.
- To listen to guest complaints. Rectify wrongdoings and any passenger demands.
- To perform all duties assigned efficiently, technically correct, follow the company policies.
- To be aware and follow security/fire/safety procedures according to the Ship’s rules and regulations.
