Interested in a career at Langara College?
Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!
Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.
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Job Title:
Senior Systems Administrator, Servers & Storage
Employee Group:
CUPE
Employee Type:
Permanent
Start Date:
Monday, March 25 2024
End Date (if applicable):
Job Description:
The Senior Systems Administrator, Infrastructure, provides technical expertise in executing and developing business centric infrastructure solutions for College wide and internal IT projects. In support of day-to-day operations, this position collaborates with IT teams to evaluate, install and maintain infrastructure systems that may include data and telecommunication networks, business applications, cloud integrations, hosted and cloud environments, etc. Additionally, this position provides third level technical support to end-users, internal IT groups and performs other related duties or projects as assigned.
This individual reports to the IT Infrastructure Manager and is coordinated by the Infrastructure Lead to execute projects and IT initiatives. This position provides coaching and mentorship to junior IT members and works collegially with cross-functional groups and external consultants. In the senior technical role, this individual also participates in the planning and implementation of policies and procedures to ensure service provisioning and maintenance is consistent with College goals, industry best practices and regulatory requirements.
Qualifications Required:
Education & Experience:
- Two (2) year diploma in computer systems technology, computing studies, or equivalent technology diploma.
- Completion of recognized industry certification(s) with emphasis in the following areas:
- Server/storage technologies (e.g., Microsoft on premise and cloud Administrator certification or Role-based Certification, VMWare, Linux, Citrix, etc.)
- Network administration and security systems design and administration (e.g. Juniper Network, Palo Alto Network, Citrix Load Balancer, Cisco Wireless, etc.)
- IT project management and ITIL certifications an asset (e.g., PMI’s CAPM).
- Over six (6) years of recent related experience in systems/network administration (on-premise, hybrid and cloud solutions) and security system design.
- Two (2) years of experience providing third tier advanced level support in an organization with established ITIL practice and modern IT Service Management practice.
- An equivalent combination of experience and education may be considered.
- Experience as the subject matter expert implementing various IT enterprise class projects utilizing project management principles, techniques, and methods.
- Expert knowledge of network management tools and techniques with training and experience in Ethernet switching, routing, TCP/IP, wireless standards, firewalls, IDS, and network load balancers
- Expert knowledge of security assessment and practices in a variety of platforms, firewalls, intrusion testing, attack mechanisms/associated tools and virtual private networks.
- Knowledge and system/network administrator level experience of server and desktop virtualization technologies, cloud technologies, storage, VMWare, Microsoft Windows Servers, Linux, desktop OS platforms and thin clients.
- Knowledge and system/network administrator level experience with integrating on premise systems/infrastructure with cloud systems/infrastructure and deploying cloud infrastructure.
- Knowledge and system/network administrator level experience designing, planning and deploying high availability/fault tolerant infrastructure and systems for business continuity and disaster recovery planning.
- Experience in providing advanced troubleshooting, creating builds, and configuring servers; handling the day-to-day management of the server operating system, directory services, essential business platforms and identity management systems.
- Working knowledge of the techniques, procedures and standards of computer programming, with training and experience in Java or C++; experience in scripting languages such as Powershell, Python and Unix shell scripts.
Skills & Abilities:
- Ability to respond to urgent situations appropriately to minimize business impacts and work under stress.
- Ability to map business requirements to technical requirements
- Ability to coach junior staff for a high performing team
- Attention to details
- Ability to communicate effectively with others (verbally and in writing); including ability to effectively explain technical concepts to non-technical users.
- Strong analytical, problem solving and troubleshooting skills.
- Ability to organize, prioritize workload, and manage time to meet deadlines.
- Ability to work independently, self-motivated, and work as a member of a team.
- Ability to establish and maintain effective working relationships with internal teams, other employees, students and service vendors.
- Ability to understand and maintain knowledge of industry trends and standards.
- Ability to write technical and user support documentation.
- Ability to run training for and presentation to small group of technical or user audience.
- Ability to maintain confidentiality.
- Ability to perform duties within established policies, practices and standards.
This position has been approved for a Labour Market Adjustment Stipend. The salary advertised will have an additional $3.85 per hour offered.
Working Conditions
- Ability to safely lift and carry various computer related equipment exceeding 10 kg.
- Ability to work in environments with minor conditions such as noise, dust and cold.
Hours & Days of Work: 8:30am - 5:00pm Monday to Friday
These hours may be moved to an evening shift depending on organizational needs
To obtain the full job description, please contact our recruitment team.
Salary Range:
$44.40 - $50.57 per hour
Pay Grade:
CUPE IT Paygrade H
Scheduled Weekly Hours:
37.5
Hours may vary according to the needs of the department.
Compressed Workweek (Fortnight):
No
Closing Date:
People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please contact us.
If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please contact our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the CUPE Collective Agreement. Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.
Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.
We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.
Langara is committed to enhancing our diverse workforce.
