Total 6 Product Safety Manager inKuala Lumpur job vacancies in PR / Media / Communications category in The United States of America

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager

Singapore

The Event Manager is a hybrid role in that it includes aspects of leadership, account management and operations delivery. This is no small task; it demands professional maturity, reasonable event experience, superb relationship-building skills and compelling team dynamics.

The Event Manager works on a variety of programs and serves as the day-to-day planning contact for identified clients.

The Event Manager is accountable but not limited to:

• The development, planning and overall operational execution of meetings, conference,incentive programs and special events for customers.
• Day-to-day project planning functions, including but not confined to overseeing elements such as website development, attendee management and budget management.
• Where necessary, documentation of operating processes and ensuring adherence to customer compliance processes and regulations.
• Revenue management of projects, including project reconciliation and working with the Associate Director, Event Solutions on final program billing and reporting of P&L to Finance.
• Work with Associate Director, Event Solutions on pitch submission and attend pitch presentation where required.

Your responsibilities

Overall:

• As a key point of contact with clients, provide a consultative approach to program planning, ensuring the client has identified clear objectives for the outcome of the meeting, event or program.
• Work with clients to develop, source and meet the objectives and identified goals of the event.
• Assist in selling in the solution to the client/prospect as part of the pitch team.
• Develop proposal and estimated budget for pitches and attend pitch presentation where required.
• Troubleshoot issues and propose solutions to Associate Director, Event Solutions; where necessary, escalate issues to Client Account Manager and/or Associate Director, Event Solutions.

Pre-Event:

• Assist in the planning and management of site inspections, serve as BCDME representative for suppliers and clients as required; follow up with site inspection takeaways, insights and recommendations, including updated estimated budgets, program itineraries and timelines.
• Negotiate and purchase hotels, venues, ground transportation, technology, media and production (audiovisual), speaker bureaus, entertainment and décor elements via preferred Destination Management Companies and/or direct vendors.

Planning & Execution:

• Plan and manage meetings, conferences, conventions or special events that could include large numbers of participants, multiple hotels and venues, multiple internal client staff, multiple client audiences and corresponding agendas, and on-site staff.
• Prepare all necessary documentation required for client planning/strategy meetings, program walk-through meetings and client debrief meetings.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials.
• Onsite execution and management of event.
• Reconcile all final billings on-site prior to final billing being sent to Finance and ensure final billing timeline is met.
• Track and manage vendor attrition, cancellation and payment schedule.
• Ensure the meeting is managed in a compliant manner according to clients’ requirements, including safety and security.

Day-to-day:

• The Event Manager will collaborate with the internal team and sales to create proposal and develop/procure costs in facilitating new and repeat business proposals.
• Manage program budgets; present program budgets to Associate Director, Event Solutions for review and approval prior to sending to the client.
• Train and coach team members (Assistant Event Manager, Event Coordinator or Intern) and provide ongoing support to new team members
• Escalate feedback/suggested changes to Associate Director, Event Solutions

We’re looking for you if your profile matches the following:

Essential

• The inherent ability to work seamlessly under pressure whilst adapting to ever-changing scenarios.
• Correspondingly, proven problem-solving capabilities - anticipating, initiating and resolving issues.
• Meticulous to details
• Excellent customer service skills.
• Experience in managing events in Singapore and overseas
• You would possess excellent time management, budget management and organizational skills to manage multiple projects. You can also lead small project teams and run programs independently. Clearly today, experience in managing virtual as well as hybrid meetings and events will be required. You must also be able and willing to travel when required.
• An undergraduate degree in a field relevant to the role could help greatly.
• A minimum of 5 years’ experience in planning meetings, incentives, conventions, conferences and special events.
• A minimum of 5 years’ experience in managing external partners, suppliers and vendors, sourcing and negotiating contract services.
• Experience in account management.
• Experience in leading/working in a team.
• Excellent verbal and written communication skills.
• Proficiency in software/apps including but not limited to Cvent, On24, Zoom, Microsoft Teams and Cisco Webex.
• Proficiency in Microsoft Office applications and Database Management.

Preferred:

• Bachelor’s degree strongly preferred
• CMP/PMP certification strongly preferred

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Regional Event Operations Manager

Singapore

The Regional Event Operations Manager is responsible for overall account leadership, serving as the key regional point of contact and accountable for success metrics, account retention, strategic development, and management of the assigned global client account in the pharmaceutical industry.

The Regional Event Operations Manager will provide excellent client and employee support and exhibit leadership in the areas of problem resolution, customer service, technology knowledge, and process/policy adherence.

Your responsibilities

• Directly accountable for overall account relationship and service delivery, delivering on client expectations, and achieving BCD M&E account financial performance. Monitor negotiated savings on total meeting spend to ensure client expectation of savings/cost avoidance is being met.
• Consistently communicate, monitor, measure and evaluate client expectations and service level requirements. Accountable for the appropriate adjustments and alterations of service level requirements as required and corresponding professional delivery on all client objectives.
• Stay ahead of and consistently communicate industry trends, benchmarks, process improvements, strategic plans, technology solutions and BCD M&E products and services to client
• Maintain existing and develop new standard operating procedures (SOPs).
• Conduct monthly and annual budgeting and forecasting reviews for assigned accounts; alert client of any anticipated account/program budget variances or other operational issues and solution resolution options.
• Serve as escalation point for client stakeholders and internal operations teams, provide high level problem resolution. Ensure on-going survey evaluations are conducted and reviewed, ensuring consistency in service delivery and quality.
• Ensure proactive optimization of client account and activity, recommend continuous improvement processes and changes where appropriate.
• Responsible for communicating the clients' global guidelines and process changes to internal teams. RAM must ensure that local teams conduct proper implementation protocol and effective training of processes to guarantee compliance and efficiency.
• Actively support and drive change management internally and with client
• Conduct regularly scheduled client meetings and annual account review with clients
• Work closely with other regional operations managers and global operations director to drive consistency and best practice sharing across regional operations teams.
• Oversee the completion of staff recruiting, hiring, training, development, motivation, and separation as needed.
• This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

We’re looking for you if your profile matches the following:

Essential:

• Diploma or Degree in Event Management or equivalent
• Minimum of 7 years’ experience in client management preferably within event planning industry
• Minimum of 5 years’ experience managing outside vendors, sourcing and negotiating contract services
• Minimum 5 years in supervisory or team lead experience
• Good analytical skills, general understanding of accounting, budget and profit and loss statements
• Strong client relationship and customer service
• Strong communication skills, including public speaking and client presentations.
• Ability to lead and work well under pressure and adapt to ever-changing scenarios
• Able to travel up to 10%, when required

Preferred:

• Bachelor’s degree strongly preferred
• CMP or CMM certification strongly preferred
• Cvent experience and like technology platforms
• Resource management.

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager

Singapore / Hong Kong

The Event Manager builds and maintains client relationships, provides value added guidance and support while adhering to client procedures and standards. The Event Manager is responsible for venue and supplier sourcing, contract and commercial negotiations as well as financial budget and payment reconciliation. Additional scope to include program planning, on site event management, virtual meetings support, and attendee registration management will also be provided to client as and when required.

The Event Manager works on a variety of program simultaneously and serves as liaison between the client and venue(s)/supplier(s) for the duration of the meeting, and beyond when required.

Your responsibilities

• Provide meeting and events industry-relevant guidance, enabling highest levels of benefit to client

• Provide consultative approach to supplier sourcing, ensuring client identified clear objectives for the outcome of the meeting, conference or program

• Commitment to program related KPIs, SLAs and data quality requirements

• Sourcing, selection and presentation of venues and/or suppliers, taking into consideration the requirements, budget, key success factors for the program

• Enforce and negotiate the adoption of the client’s terms and conditions to identify and mitigate any legal or financial risks with engaging with third party suppliers

• Establish ongoing relationships (including site visits) with key suppliers such as venues, DMC’s, caterers, restaurants, AV suppliers, and transportation providers as needed

• Efficient management of timelines/deadlines for multiple programs, maintaining effective communication and clarity with client throughout the sourcing and/or planning process regarding all aspects of the program, including venue management, budgeting, and final program reconciliation

• Ensure timely payment of all supplier/vendor bills, client invoicing, deposits and payment status with Accounts Payable

Additional scope as and when requested:

• Ancillary services for virtual managed and produced meetings which include production, audio visual, creative services, speaker engagement, moderation, knowledgeable about various virtual platforms

• Provide logistics consultation and support, facilitate smooth operation onsite, communicate program/event details and provide relevant collaterals to client and suppliers

• Facilitate the creative direction and overall development timeline of program related participant and host communications materials, including, but not limited to web sites, invitation letter and registration form.

• Responsible for building simple registration sites or work with BCD M&E Web Designer to develop

• This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

We’re looking for you if your profile matches the following:

• Diploma or Degree

• Language Requirement – Proficient in English, as well as Japanese to serve the client based in Japan

• Ability to work during Japan’s business hours

• Minimum of 2 years’ experience in client management

• Minimum of 3 years’ experience in planning meetings, incentives, conventions, conferences and/or special events

• Minimum of 3 years’ experience managing outside vendors, sourcing, and negotiating contract services

• Proficiency in word processing and Microsoft Office applications

• First-hand experience managing domestic meetings & events

• Ability to communicate effectively both verbally and in writing to both internal and external stakeholders at all levels

• Capability of problem solving - Anticipating, initiating, and resolving issues Excellent customer service skills and attention to detail

• Strong time management and organizational skills to manage multiple projects

What we offer you

• A culture of purpose where we are invested in your happiness and career growth

• Competitive salary and benefits package

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager

Singapore

The Event Manager is a hybrid role in that it includes aspects of leadership, account management and operations delivery. This is no small task; it demands professional maturity, reasonable event experience, superb relationship-building skills and compelling team dynamics.

The Event Manager works on a variety of programs and serves as the day-to-day planning contact for identified clients.

The Event Manager is accountable but not limited to:

• The development, planning and overall operational execution of meetings, conference,incentive programs and special events for customers.
• Day-to-day project planning functions, including but not confined to overseeing elements such as website development, attendee management and budget management.
• Where necessary, documentation of operating processes and ensuring adherence to customer compliance processes and regulations.
• Revenue management of projects, including project reconciliation and working with the Associate Director, Event Solutions on final program billing and reporting of P&L to Finance.
• Work with Associate Director, Event Solutions on pitch submission and attend pitch presentation where required.

Your responsibilities

Overall:

• As a key point of contact with clients, provide a consultative approach to program planning, ensuring the client has identified clear objectives for the outcome of the meeting, event or program.
• Work with clients to develop, source and meet the objectives and identified goals of the event.
• Assist in selling in the solution to the client/prospect as part of the pitch team.
• Develop proposal and estimated budget for pitches and attend pitch presentation where required.
• Troubleshoot issues and propose solutions to Associate Director, Event Solutions; where necessary, escalate issues to Client Account Manager and/or Associate Director, Event Solutions.

Pre-Event:

• Assist in the planning and management of site inspections, serve as BCDME representative for suppliers and clients as required; follow up with site inspection takeaways, insights and recommendations, including updated estimated budgets, program itineraries and timelines.
• Negotiate and purchase hotels, venues, ground transportation, technology, media and production (audiovisual), speaker bureaus, entertainment and décor elements via preferred Destination Management Companies and/or direct vendors.

Planning & Execution:

• Plan and manage meetings, conferences, conventions or special events that could include large numbers of participants, multiple hotels and venues, multiple internal client staff, multiple client audiences and corresponding agendas, and on-site staff.
• Prepare all necessary documentation required for client planning/strategy meetings, program walk-through meetings and client debrief meetings.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials.
• Onsite execution and management of event.
• Reconcile all final billings on-site prior to final billing being sent to Finance and ensure final billing timeline is met.
• Track and manage vendor attrition, cancellation and payment schedule.
• Ensure the meeting is managed in a compliant manner according to clients’ requirements, including safety and security.

Day-to-day:

• The Event Manager will collaborate with the internal team and sales to create proposal and develop/procure costs in facilitating new and repeat business proposals.
• Manage program budgets; present program budgets to Associate Director, Event Solutions for review and approval prior to sending to the client.
• Train and coach team members (Assistant Event Manager, Event Coordinator or Intern) and provide ongoing support to new team members
• Escalate feedback/suggested changes to Associate Director, Event Solutions

We’re looking for you if your profile matches the following:

Essential

• The inherent ability to work seamlessly under pressure whilst adapting to ever-changing scenarios.
• Correspondingly, proven problem-solving capabilities - anticipating, initiating and resolving issues.
• Meticulous to details
• Excellent customer service skills.
• Experience in managing events in Singapore and overseas
• You would possess excellent time management, budget management and organizational skills to manage multiple projects. You can also lead small project teams and run programs independently. Clearly today, experience in managing virtual as well as hybrid meetings and events will be required. You must also be able and willing to travel when required.
• An undergraduate degree in a field relevant to the role could help greatly.
• A minimum of 5 years’ experience in planning meetings, incentives, conventions, conferences and special events.
• A minimum of 5 years’ experience in managing external partners, suppliers and vendors, sourcing and negotiating contract services.
• Experience in account management.
• Experience in leading/working in a team.
• Excellent verbal and written communication skills.
• Proficiency in software/apps including but not limited to Cvent, On24, Zoom, Microsoft Teams and Cisco Webex.
• Proficiency in Microsoft Office applications and Database Management.

Preferred:

• Bachelor’s degree strongly preferred
• CMP/PMP certification strongly preferred

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

A culture of purpose: Where will your BCD M&E career take you?
As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you!

Assistant Events Manager
Singapore

The Assistant Event Manager is responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events. The Assistant/Events Manager works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective department. The Assistant/Events Manager is responsible for the day-to-day internal contact and project planning functions and overseeing such elements as website development, attendee management, budget management, and final program billing.

Your Responsibilities

• Conduct site inspections, follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
• Utilize, recommend and leverage BCD Meetings & Events preferred hotel agreements and approved Destination Management Companies (DMC).
• Negotiate and purchase ground transportation, entertainment and décor elements via preferred DMCs and/or direct vendors.
• Ensure timely payment of all supplier/vendor bills and oversee invoice payment of deposits are received on time
• Work with various departments to develop, coordinate and implement program agendas and itineraries
• Work with business leadership to create, develop, price and facilitate new and repeat business proposals, including, but not limited to destination, air, hotel, activity and event overviews
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to the client.
• Source destination, air, hotel and venue options that meet the goals and objectives of the departments.
• Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials, including but not limited to save the dates, registration announcements, room gifts, pre-trip and on-site materials, including program signage and participant name badges.
• Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met.

Key Contacts / Relationships

• Internal Key operations and sales/account management (if applicable) personnel
• External Clients, industry contacts including suppliers

You might also have

Essential

• Diploma or Degree in Event Management or equivalent
• Minimum of 4 years’ experience in planning meetings, incentives, conventions, conferences and/or special events
• Minimum of 4 years’ experience managing outside vendors, sourcing and negotiating contract services
• CMP, PMP accreditation will be a plus
• Proficiency in word processing and Microsoft Office applications
• Proficiency in database management
• Strong time management and organizational skills to manage multiple projects
• Excellent customer service skills and attention to detail
• Ability to communicate effectively both verbally and in writing
• Ability to work well under pressure and adapt to ever-changing scenarios
• Capability of problem-solving – Anticipating, initiating and resolving issues

Preferred

• Bachelor’s degree preferred
• CMP certification preferred

What We Offer You

• A culture of purpose where we are invested in your happiness and career growth
• Competitive salary and benefits package

How To Apply
Click apply now to be considered.

Get to know BCD M&E
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to driving success for our customers, our business and ourselves.

See if you belong at bcdme.com.

This position is not open to third-party recruiting agencies.

A culture of purpose: Where will your BCD M&E career take you?
As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you!

Event Manager
Singapore

The Event Manager builds and maintains client relationships, provides value added guidance and support while adhering to client procedures and standards. The Event Manager is responsible for venue and supplier sourcing, contract and commercial negotiations as well as financial budget and payment reconciliation. Additional scope to include program planning, on site event management, virtual meetings support, and attendee registration management will also be provided to client as and when required.

The Event Manager works on a variety of program simultaneously and serves as liaison between the client and venue(s)/supplier(s) for the duration of the meeting, and beyond when required.

Your Responsibilities

• Provide meeting and events industry-relevant guidance, enabling highest levels of benefit to client
• Provide consultative approach to supplier sourcing, ensuring client identified clear objectives for the outcome of the meeting, conference or program
• Commitment to program related KPIs, SLAs and data quality requirements
• Sourcing, selection and presentation of venues and/or suppliers, taking into consideration the requirements, budget, key success factors for the program
• Enforce and negotiate the adoption of the client’s terms and conditions to identify and mitigate any legal or financial risks with engaging with third party suppliers
• Establish ongoing relationships (including site visits) with key suppliers such as venues, DMC’s, caterers, restaurants, AV suppliers, and transportation providers as needed
• Efficient management of timelines/deadlines for multiple programs, maintaining effective communication and clarity with client throughout the sourcing and/or planning process regarding all aspects of the program, including venue management, budgeting, and final program reconciliation
• Ensure timely payment of all supplier/vendor bills, client invoicing, deposits and payment status with Accounts Payable

Additional scope as and when requested

• Ancillary services for virtual managed and produced meetings which include production, audio visual, creative services, speaker engagement, moderation, knowledgeable about various virtual platforms
• Provide logistics consultation and support, facilitate smooth operation onsite, communicate program/event details and provide relevant collaterals to client and suppliers
• Facilitate the creative direction and overall development timeline of program related participant and host communications materials, including, but not limited to web sites, invitation letter and registration form.
• Responsible for building simple registration sites or work with BCD M&E Web Designer to develop
• This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

You might also have

• Diploma or Degree
• Language Requirement – Proficient in English, ideally also in Cantonese and Mandarin
• Minimum of 2 years’ experience in client management
• Minimum of 3 years’ experience in planning meetings, incentives, conventions, conferences and/or special events
• Minimum of 3 years’ experience managing outside vendors, sourcing, and negotiating contract services
• Proficiency in word processing and Microsoft Office applications
• First-hand experience managing domestic meetings & events
• Ability to communicate effectively both verbally and in writing to both internal and external stakeholders at all levels
• Capability of problem solving - Anticipating, initiating, and resolving issues Excellent customer service skills and attention to detail
• Strong time management and organizational skills to manage multiple projects

What We Offer You

• A culture of purpose where we are invested in your happiness and career growth
• Competitive salary and benefits package

How To Apply

Click apply now to be considered.

Get to know BCD M&E
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to driving success for our customers, our business and ourselves.

See if you belong at bcdme.com.

This position is not open to third-party recruiting agencies.