Total 269 Product Manager job vacancies in The United States of America

The Best Connection are looking for an enthusiastic & experienced Manager to join a new team based in the City Centre of Glasgow on a temporary to permanent basis.

This role will include: Being responsible for a team of 5/6 people Conducting team meetings & delegating tasks Updating weekly Rota Dealing with Sickness Holidays & Payroll issues Liaising with Sit managers on the above. Overseeing the overall running of the shop store For this role you must have: Previous Retail and/or Manager experience Must be able to work full shift patterns Happy to do lone working Good Communication skills Pay rate: £12.02 Shifts: Store opening times are 9am to 6pm 5 over 7 days Rota will be in please Will work most Saturdays (Will have a weekday off during the week)

Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Training Provided
- Weekend Work


All vacancies are available and correct at the time of posting. Some details may be subject to change.

Our client has an exciting opportunity for an experienced Technical Manager Food to join their team within their site near Cardiff.

Working closely with the Production team, Customers, Engineering, supply chain and employees, this will be a hands on role with scope to shape and develop a high performing and effective Quality Team. You will be driving a Food Safety Culture throughout the site and working proactively and collaboratively with the production colleagues to ensure the company delivers on their commitments to their customers with respect to Quality and Food Safety matters.

The Role

. Manage and facilitate the delivery of site technical policies and procedures and customer codes of practice
. Overseeing all quality and food safety matters on site
. Develop, maintain and communicate customer specifications
. Ensure site internal GMP & Hygiene audits are carried out as per schedule and follow up on any findings
. Ensure technical aspects of new products are setup and tested prior to launch date
. Ensure full traceability is maintained throughout the process
. Actively participate in the site HACCP team
. Monitor and facilitate site technical KPI's
. Ensure that the team of QA's receive adequate training

The Person

. Have experience of working in a Senior Technical capacity within the food sector.
. Relevant Food Safety / HACCP training to a minimum Level 3
. The successful candidate will have a strong focus on results, and strong people management skills.
. Excellent organisational skills with ability to plan workloads effectively to meet deadlines.
. Well-developed interpersonal and communication skills.
. Working knowledge of current HACCP principles and Food Safety Legislation

If you feel you have the right skills for the job, please forward your current CV at your earliest convenience.

Due to the high levels of interest we receive for our roles, we cannot always respond to each application. Therefore if you do not hear back from us within 2 days, you have not been shortlisted for this role.

Search International Ltd are specialist recruiters within the Food, Drink and FMCG Sector.

We specialise in Permanent and Interim Recruitment for the following core disciplines - Technical & Quality- Research & Development - Production & Operations - Engineering- Supply Chain- Sales & Marketing – Human Resources – Finance – Graduates – Transport & Logistics

View latest vacancies at www.searchinternational.co.uk

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Housekeeping Manager
Yarl’s Wood IRC
Full time, 40 hours, Monday
- FridayPermanent
£27,681.97 Per annum


Yarl’s Wood IRC is a fully contained residential centre housing adult women and men awaiting immigration clearance.
We focus on decency and respect in all aspects of care for our residents and use continuous innovation to further improve and develop our service.

The centre is located on the outskirts of Clapham, Bedfordshire. Purpose built as an Immigration Reception Centre’ in 2001

We have a vacancy for a Housekeeping Manager to join our friendly team.
The Housekeeping Manager will oversee and run the Housekeeping Department at Yarlswood IRC. To oversee and maintain a high standard of cleanliness within Yarl’s Wood IRC. The Housekeeping Manager will manage the Stores and the Stores person.

Some of the duties involved are:


- To manage a team of housekeeping staff.
- Ensure overall cleanliness of the centre is maintained to ensure a clean and decent condition is maintained throughout. Conduct audits in line with contractual requirements
- Make sure all staff are competent in their roles and are trained and understand how to use equipment and appliances.
- Make sure all staff adhere to COSHH and SSOW practices. Ensure staff have knowledge and understanding of Health and Safety in the workplace such as manual handling etc.
- To maintain accurate records and data and make sure all relevant paperwork is correct.
- Maintaining adequate levels of cleaning supplies and manage stock control.
- Make sure all staff are up to date with mandatory training such as Serco essentials and Spear.



What you need to do the job:

To be considered for this role you must demonstrate Excellent knowledge of Excel and Microsoft Office 365 Suite. The role requires excellent IT, written and verbal communication skills. It goes without saying that you must have excellent organisational skills and have the ability to work under pressure and flexibility within a busy team. It is essential that you have the ability to work to tight schedules and pressurised deadlines.
This role requires the commitment to quality of service. Additionally, you must have an enthusiastic approach within a target orientated environment.


Why Serco

A place you can make an impact: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

A place for you: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.


What we offer


- 25 days holiday plus bank holidays
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- Serco Benefits package
- discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
- A safe and supportive culture
- A company passionate about diversity and inclusion



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

​​​​​​​Our client is a leading ethical childcare provider dedicated to providing the best possible care and education for your child. They operate nationwide; constantly investing in their people and facilities to ensure their nurseries are the best places for children to grow and develop.Our client’s goal is to offer children an amazing educational experience from birth to pre-school, their most formative years. They focus on every unique child and our highly skilled and qualified teams provide the very best early years’ experience in a safe and stimulating environment. Our client is looking to recruit a Nursery Manager. As a Nursery Manager you will be responsible for: • Playing a key role in creating a safe, welcoming and stimulating environment that promotes children’s learning • You will effectively manage the day to day running of the nursery delivering outstanding standards of care and education in partnership with colleagues, parents and children • Be accountable for meeting all objectives and nursery targets with a commercial and people focus, ensuring the nursery if efficient and profitable • Lead the nursery team with a positive and passionate outlook, being able to deal with any conflict resolution while developing yourself and others through professional development and monitoring performance • Be happy to be big on our differences and maintain minimum operating standards • You will be big on inspiring, exciting, and challenging colleagues to deliver the best childcare and education The successful candidate will need: • Minimum Level 3 Qualification in Early Years • Minimum two years early years’ experience • Early years management experience preferable • ICT qualification preferable or very good knowledge of Microsoft applications • Excellent knowledge of the EYFS and Ofsted Early Education inspection FrameworkBenefits include:Up to 60% off your own nursery fees 20% off food shopping Enhanced Maternity, Paternity & Adoption leaveHolidays for less with up to £500 offEthical mobile and broadband deals 20% off online healthcare30 days annual leave that grows with your career Cleaner, greener travel Volunteer for paid time-off Performance bonuses Unrivalled training and developmentInspiring conferences Exclusive invites to our Awards Ceremonies

Gas Manager- Exeter

Our client has an exciting opportunity for a Gas Manager to join our team, based in the Exeter Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £39,900 per annum plus Company Vehicle/Allowance & Fuel Card Plus Excellent Benefits!

The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector.

Responsibilities for this Gas Manager role are:

Manage multi-disciplinary teams across service, repair and installations

Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets

Oversee group service delivery of contracts

Deliver and report operationally to the Management Team on the operational performance and profit and loss of the gas service and repair

Assist with the installation contracts in the North West area

Assist where needed all our clients subsidiaries and external clients

Integrate the delivery team and assist in its delivery via the senior management team

Manage Contract Supervisors, Field Teams and Administration Teams

Through Supervisors, manage technical standards

Ensure effective supervision and control of all work carried out

Prepare valuations, agreement of variations and billing for all completed work

Effectively monitoring contracts throughout the contract period

Assist in the development of performance management

What we are looking for in our Gas Manager:

City & Guilds, NVQ Level 2 or equivalent in a technical/ supervisory/ management or similar discipline. CCN1, Cen/wat, CKR1 & Fires

Understanding of gas legislation

Full driving license

Technical skills and a high level of technical understanding

Contract supervision experience

Relevant commercial acumen

We offer a range of benefits for a rewarding career including though not limited to:

• Pension scheme
• 25 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards - employees are nominated by colleagues for living our clients values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit - 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviours to earn YuCoin which can be redeemed on the app for vouchers/rewards
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

In addition to the above, our clients to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Our client strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with our client

Please call or email a CV to apply

Would you like to join our dedicated, highly skilled staff team to provide co-ordinated, high quality person centred care and support to our guests accessing Thyme Lodge respite service.

Thyme Lodge provides care and support which is tailored to the individual’s needs and preferences and promotes wellbeing, choice and community engagement to adults with a learning disability, mental health diagnosis, autism and physical disabilities.

We are recruiting a proactive and compassionate leader to oversee the operational management and quality of our respite care service in St Helens. Thyme Lodge is a beautiful, homely 5 bedroomed respite service with a comfortable communal lounge, kitchen/diner, conservatory and large garden. All 5 bedrooms are spacious and comfortable and each has en-suite facilities. The house is tastefully decorated throughout and always has a welcoming atmosphere.

Our guests have a range of support requirements including assistance with managing medication, finance support, personal care support and assistance to learn new daily living skills to help promote positive self-esteem and independence.
Our guests are looking for someone who is caring, passionate, fun, reliable and kind.

You will hold operational responsibility for all aspects of service delivery, CQC and contract compliance. You will promote and re-inforce a culture of responsive, professional, person-centred practice, and active support within the service. Relationships will be built based on respect and unconditional positive regard. You should have a well organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health and social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification.

Creative Support is an Investor in People and we are committed to your continuous professional development. You will have the opportunity to meet your training and development needs with accredited training. You will be joining a very well-motivated regional team of senior managers who work together and support each other to provide excellent services in the North West.

If you would like to discuss this post and the benefits of working for Creative Support please contact Jackie Unsworth, Senior Operations Manager on 07971106309 or email jackie.unsworth@creativesupport.co.uk

Benefits of working with Creative Support:

We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.

Manpower Recruitment have teamed up with an established College in Oxford City Centre and are looking for an experienced Reception Manager.

Our Reception teams operate from both our College sites and welcome students, staff and guests throughout the year.

We are recruiting for a new Reception Manager who will manage our Reception (Lodge) teams. The role is varied and the post holder and includes:

Key Responsibilities:

• Improving & maintaining the operating standards throughout front of house
• Ensuring the team deliver consistently high standards and guest satisfaction
• Ensuring that standards are regularly reviewed and that SOPs are in place
• Ensuring that all staff are trained accordingly and full training records kept
• To understand and be familiar with workplace Health and Safety regulations and procedures, ensuring that Lodge staff take appropriate safety precautions
• Manage day to day fire safety, including the fire control panel and weekly fire testing.
• Recruit, train and manage Lodge staff to provide efficient cost-effective customer service, develop teams, individuals, and self to enhance performance and effective working relationships. Perform regular one-to-one meetings and annual appraisals, keep staff training records up to date.
• In collaboration with the Lodge Supervisor, agree any remedial training of Lodge staff.
• Ensure the Lodge team, as a first point of contact with the College, always offers a welcoming and professional service to its users.
• In collaboration with Head of Rooms Division, develop and document service standards to meet or exceed the expectations of the College and its customers
• Overseeing all payroll related functions produce rosters, responding to planned absences and events, ensuring appropriate staffing levels
• Administer and submit staff wages, holiday requests, and absence and sickness records.
• Ensure that all Lodge staff are smart and tidy in their correct uniform and personal appearance.
• Facilitate effective communication and collaboration within the Lodge and with other departments to ensure overall increased levels of guest satisfaction in the College and Attend relevant domestic bursary team meetings.
• In the absence of the conference team, meet and welcome clients, handle last minute changes to events and be college point of contact.
• Resolve guest complaints (up to agreed limit) and strive for guest satisfaction.
• Offer suggestions and recommendations to guests on the Oxford area - develop relationship with local amenities and arrange packages for guests to improve their experience.
• In collaboration with Head of Rooms Division, set sales targets and encourage up selling of College products and services.
• Co-ordinate the storage and collection of luggage on days of high demand.
• Nurture relationships with repeat customers (external and alumni).
• Ensure that Lodge staff are aware of upcoming events to ensure professional service.
• Have a thorough knowledge of all the prices, dates, time, and description of the latest events, activities, and facilities that will be provided to the incoming guests - update Lodge team on same.
• Ensure conference signage is exhibited professionally and withdrawn in a timely manner.
• Ensure that all the extra billing for additional services have been posted to appropriate accounts.

The successful post holder will have…

• Prior experience of managing and leading a team in a commercial, customer-facing role. The successful candidate may currently be working as a Head Receptionist or Reception Manager in a quality establishment.

• The ability to constructively participate in a broader management team

• Be confident and excellently presented, with excellent communications and interpersonal skills, including a high standard of spoken English
• Have proven people-management skills
• Be a competent user of IT systems and applications (mainly Microsoft)
• Have proven experience in implementing standards, policies and procedures and policing them.

Hours of Work
Contracted for 37.5 hours per week, these hours will be worked primarily Monday to Friday but some weekend, evening and night hours/shifts may be needed, to manage the Lodge throughout the Lodge operations. Such hours will be managed within the working week.

Benefits

• Free Meal on Duty
• Discounted annual bus fare card- to get you to and from city Centre
• College Christmas closed down

If interested, please get in contact with a Manpower Representative.

Registered Care Home Manager

Competitive

Based in Stockport

(Open to flexible working applications)

Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life.

About the role

As Care Home Manager, you will manage all aspects of the Care Home including people, budget and compliance. You will be responsible for:

The effective day to day running of the home to deliver high standards of personalised care
Leading a team and promoting wellbeing, team-work, individual development and growth
Ensuring that CQC and all other regulatory requirements are met
Raising the profile of the home within the local community and supporting sales
Building close relationships with residents and their loved ones
Retaining high occupancy levels and regularly reviewing expenditure against budget
Creating an environment that enables our residents to live their best possible lives and live their life in colour
About you

We are looking for a caring manager who is passionate about delivering the highest standards of care and support. You will have proven experience of dementia care and managing in a residential care home setting. Excellent leadership and interpersonal skills are key, with the ability to inspire, motivate and develop your team to deliver the best person-centred care.

About us

We have 12 residential care homes across Stockport and Staffordshire and continue to grow. For almost 30 years we have worked with amazing people every day. From those who live at Borough Care homes and their families, to our care home staff and our head office team, we are all united in our aspiration to live life in colour. As a not-for-profit organisation, we reinvest any surplus money into the services we offer, to serve the best interests of our residents and their families.

What’s on offer

A competitive salary, 33 days holiday plus your birthday off after 1 years’ service, development opportunities, access to My Hub, with a range of discounts for high street shops, supermarkets and restaurants and a wellbeing programme including free counselling and financial advice.

Why not join an organisation that makes a difference and is committed to helping people live their best possible life.

We are committed to Equality, Diversity and Inclusion and welcome applications from individuals from diverse backgrounds and aim to provide person centred care to meet diverse resident’s needs.

To apply please click here

Please see attached job description and person specification for full details of the role. If you would like to discuss the role or have any questions please contact Helen Rutter (Service Manager) who will be happy to support.

Provide support to a team of multidisciplinary professionals providing clinicalhealth and social care in admission prevention / avoidance service. Set and maintain standards of care and to deploy, co-ordinate and supervisethe nursing team and learners as required. Be responsible for the assessment, planning, implementation and evaluation of individualised nursing care to patients living in the community. Be responsible for the accurate maintenance of patient and other records Participate in the long term management of patients within the locality To have continued responsibility for a defined caseload. Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19

About The Role
At OCS Group, you will manage a team to deliver a cleaning service and monitor and report on performance, and drive innovation in service delivery through the continuous improvement of processes and operations.

You will be working Monday to Friday, 06:00 to 15:00, on a permanent full-time basis; 37.5 hours per week.

You will also:

• Ensure that the contract operates within H&S policies and procedures and in line with COSHH and risk assessments.
• Act as the first point of contact for our client and OCS management.
• Work with customer representatives to address any specific requirements or concerns.
• Organise rotas and complete wage and other paperwork
• Manage equipment, materials and stock levels
• Assist with training
• Cleaning audit, rectify cleaning issues and standards.
• Provide regular reporting on operational performance.

To succeed in this role you will need:

• Experience in a similar role - BICS qualification preferred
• Strong people management skills
• Knowledgeable on Time Gate process
• Good attention to detail and high standards of work
• Strong communication skills - essential for client liaison

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme 'OCS Stars'- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Hours per Week: 39 hours  
Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview  
Salary: Up to 29000 per annum, plus generous bonus scheme  

If you love retail, you’re in the right place.  

Are you looking to join a great place to work?  We are recruiting for an Assistant Manager to join the team! 

Let’s talk about the job: 

No two days are the same here at Savers and the ideal Savers Assistant Manager would ensure that they are creating an environment that is warm, supportive, and welcoming of ideas. You will inspire your store teams to deliver exceptional results and develop their skills set further. The challenge doesn’t stop there – our ASMs are well known in their store, as they get the opportunity to connect with their local community and build important connections.  

Let’s talk about the benefits: 

· Up to 33 days holiday entitlement 
· Enhanced policies such as company sick pay, maternity/parental/adoption leave and pregnancy loss. 
· Wagestream - access to an app that gives you power over your pay and supports financial wellbeing 
· Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations 
· Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug 
· Employee Assistance Programme with Retail Trust 
· Your career, your way – a clear progression plan, steered by us and driven by you! 

Let’s talk about you: 

· Do you have 1+ years of retail management experience? 
· Have great delegation skills to get the job done?  
· Do you know how to build a routine and seek out opportunities to maximise sales?

If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for!

Next steps… 

If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck!  

Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: savers.jobs@uk.aswatson.com  

**Internal Account Manager**
**Bolton**
**£23,500 to £28,000 Per Annum + Commission structure**
**Monday to Friday - 9am to 5:30pm**

Our client is currently recruiting for an Internal Account Manager, who will be the primary commercial contact for a portfolio of 30-40 customers, with a responsibility to ensure the retention and growth of our client's customer base, maximising revenue opportunities with clients, whilst ensuring they receive 'best in class' service.

**What's in it for you?:**


* Bonus of up to 40% of your annual salary
* Enhanced annual leave entitlement, starting at 31 days
* Access to our prestige benefits and rewards portal
* Long service rewards
* Health cash plan
* Life assurance scheme
* Career development opportunities
* Access to a well-established Employee Assistance Programme
* Along with other excellent benefits you'd expect from a market leader

**Key responsibilities:**


* Monitor the day-to-day customer experience for a portfolio of customers, ensuring agreed service standards are provided and coordinating corrective action as required
* Liaise with implementation, sales, and operations colleagues to ensure coordinated and consistent support for customer queries and/or related processes to support customer retention and satisfaction
* Review performance to defined contract Key Performance Indicators and/or agreed service levels (as per the contract) and make suggestions or recommendations to improve profitability
* Coordinate the delivery of agreed targets within the agreed budget to meet the wider requirements of the business for the defined customer portfolio
* Ensure contractually agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas
* Contribute to any contractual negotiations and/or re-negotiations for defined customer portfolio and produce any related contractual documents as required
* Provide customers with regular reports in agreed timescales
* Understand and work within the policy standards of individual customers to ensure service provisions/requirements are fulfilled
* Provide administrative support to contracts outside the defined portfolio base, as required
* Maintain an up-to-date sales/technical knowledge of the company product portfolio
* Project a professional impression of the company and act in accordance with the relevant industry code of practice

**As an individual you will need the following experience:**


* Effective verbal and written communication skills, including the ability to adapt communication style, amount, and format based on audience
* Ability to influence at colleague level
* Able to prioritise and coordinate multiple work requirements to meet deadlines
* Ability to establish and maintain effective working relationships with co-workers, managers, and clients
* Able to understand and empathise with customer needs whilst balancing their needs with those of the company

**Additional Information:**


* Working hours are Monday to Friday, 09:00 to 17:30, with hybrid working opportunities once the line manager is satisfied training is complete
* This role will require extensive use of telephone and face-to-face communication, and occasional business travel


Workforce Professional are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the country.

We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs,and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

#INDOPCMP23

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account We aim to deliver compassionate, person-centred, innovative and safe care. Where choice, empowerment and shared decision making is the norm. The post holder will be responsible for the process to access inpatient care for patients within the Acute service for Adults of working age Division. The post holder will be responsible for the efficient and effective management of the patient journey through the Trust and external services. The post holder will report to the ASM. The post holder is responsible for receiving referrals for patients who have a registered GP in Derbyshire and who have been gatekept for admission by the CAHTT. The post holder will be required to coordinate admissions for adult acute patients in to DHcFT beds or other beds as appropriate. The post holder will work as part of the flow team to ensure that patient flow within DHcFT maximises the use of available inpatient capacity whilst maintaining patient safety.

Our St Josephs Residential Aged Care home in Coffs Harbour is on the lookout for a Chef Manager. This full time permanent Monday - Friday role manages the smooth operation of the home's commercial kitchen and dining service, enabling our residents to enjoy a variety of fresh, nutritious meals on a daily basis. 

The big rocks of the role are

• Managing the provision of Nutritious meals
• Managing all kitchen resources within a budget
• Food safety + compliance in line with the Aged Care Quality standards