Total 443 Product Management Manager job vacancies in Others category in The United States of America

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Position Summary

The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations.  They drive revenue and oversee the department’s operations, financial levels, and ensures excellent customer service.  They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members.  They also provide leadership for the department in the fulfillment of Life Time's mission statement.

Job Duties and Responsibilities

• Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
• Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines 
• Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products 
• Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team 

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Position Requirements

• High School Diploma or GED
• 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
• Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
• Spa Manager Certification

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​ Preferred Requirements

• Experience in administrative or operational and computer skills

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with our premium brand. In this role, you will leverage your expertise to lead a team which creates value-based relationships while proactively engaging members and guests to programs and services which help meet their healthy way of life goals.

Job Duties and Responsibilities

• Skillfully handles complex member/guest engagements and leads by example through active participation in the join, service and save experience.

• Hires, manages, supports, develops, coaches, and mentors a team of professionals to be successful based on brand and performance expectations. Includes disciplinary and termination actions as needed.

• Achieves or exceeds membership acquisition and retention goals and KPIs through strategic business planning and execution.

• Meets department financial expense expectations through payroll management and effective scheduling of the Concierge Team.

• Strategically drives an experience driven department culture, utilizing insights from member/guest feedback provided through social media, surveys, and interactions to identify opportunities and capitalize on successes.

• Manages compliance within Life Time policies, procedures and processes.

Position Requirements

• High School Diploma or Equivalent

• CPR/AED certification required within 30 days of hire

• 3+ years of managerial experience

• 3+ years of customer service experience

• 3+ years of sales experience

• 3+ years of achieving budget goals

Preferred Requirements

• Bachelors Degree in related field

• Experience working in a high-energy and fast paced environment with proven multi-tasking skills

• Superior time management skills

• Ability to prioritize tasks

• Adapts to change and innovation

• Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, Life Time delivers an unmatched athletic resort experience and provides a comprehensive healthy living, healthy aging and healthy entertainment experience that goes well beyond fitness to encompass the entire spectrum of daily life for individuals, couples and families of all ages. We operate over 150+ fitness centers around the United States and Canada, most of which operate 7 days a week, 24 hours a day. Our innovative programs, world-class training, nutrition and holistic approach to wellness helps others towards a healthy way of life by engaging their areas of interest and helping them discover new ones. Join our team and showcase your leadership skills in our fast-paced health and fitness careers.

The General Manager position is a high-profile leadership position that is responsible for the club’s overall direction, coordination, operation, and success.  The General Manager will ensure the club meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, in-center business performance, and member participation. 

The General Manager will provide daily support to a team of 150-300 team members and offer ongoing leadership, motivation, and development.  They are responsible for casting, coaching, communication, alignment, and holding Department Managers accountable to The Life Time Way expectations.   The General Manager will also act as the club ambassador to provide each member an unforgettable experience.

                                                               

Job Duties and Responsibilities

• Performs daily walk-through inspections to ensure that all areas of the club are clean, neat, organized, and like new

• Analyzes Net Satisfaction Scores to ensure the best member experience is delivered 

• Monitors budgets, forecasts revenue and expenses for each department monthly/quarterly/annually 

• Monitors supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually

• Meets one-on-one weekly with each Department Manager to ensure KPI’s are followed and the departments are meeting and exceeding budgetary goals    

• Mentors Department Managers to ensure continuous growth through training, developing, direction, assessing performance, and providing feedback

• Provides effective individual performance evaluations and recognition programs and awards

• Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers ​

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Position Requirements

• HS Graduate or Equivalent

• 5+ years experience in fitness, retail, or hospitality industries

• 5+ years experience managing 150+ team members

• 5+ years experience managing Profit and Loss (P&L) statements/revenue/EBITDA budgets

• Experience providing high-end customer service and managing customer concerns

• Track record of success in a performance driven work environment

• Excellent interviewing skills

• CPR and AED Certified

• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

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Preferred Requirements

• Bachelor's Degree in Business or a related field

• Sales or Fitness experience

• Experience managing multiple units

• Experience managing 10MM+ in top line revenue

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Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Lead-Studio is responsible for providing mentoring and leadership to the Studio Fitness team of performers within a Life Time location (Studio, Cycle, Yoga and/or Signature Small Group Training) as they deliver world class classes to members to help them achieve their goals. The Lead-Studio will serve as a role-model for the team of performers and coaches, managing department goals and budgets, delivering best “branded” programs, driving and contributing to overall club performance, and building communities

Job Duties/Responsibilities

• Leads and mentors fitness performers, providing daily supervision, monitoring class performance, providing performance feedback, and ensuring the team is aware of company policies, protocols, and expectations.

• Optimizes and manages the working schedules of direct reports, and the class schedules of club Studio, Cycle, Yoga, and/or Signature Group Training offerings

• Teaches 7-10 classes/week in order to assess and modify Life Time’s class offerings and schedules as needed.  

• Works with the General Manager to scout and interview new team members, managing the onboarding process for new performers.

• Assists the General manager in managing the studio budget, and delivers on company and club-specific business goals, including those related to target participation expectations, schedule optimization, and performance goals

• Ensures members experience an artistry level member experience

Position Requirements   

• Teaches both Small Group Training and Large Group Training classes

• National Group Fitness and/or Yoga Certification

• Fitness and Nutrition Certification

• 2 or more years of leadership or managerial work

• Proven successful collaboration with team members 

• Proven background in building high performing teams, with the ability to mentor and cultivate the career path of team members

• Familiar with managing a budget and staff and offering schedules

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with our premium brand. In this role, you will leverage your expertise to lead a team which creates value-based relationships while proactively engaging members and guests to programs and services which help meet their healthy way of life goals.

Job Duties and Responsibilities

• Achieves or exceeds membership acquisition and retention goals and KPIs through strategic business planning and execution.
• Meets department financial expense expectations through payroll management and effective scheduling of the Concierge Team.
• Hires, manages, supports, develops, coaches, and mentors a team of professionals to be successful based on brand and performance expectations. Includes disciplinary and termination actions as needed.
• Strategically drives an experience driven department culture, utilizing insights from member/guest feedback provided through social media, surveys, and interactions to identify opportunities and capitalize on successes.
• Manages compliance within Life Time policies, procedures and processes.
• Skillfully handles complex member/guest engagements and leads by example through active participation in the buying, service and save experience.

Position Requirements

• High School Diploma or Equivalent
• 3+ years of managerial experience
• 3+ years of customer service experience
• 3+ years of sales experience
• 3+ years of achieving budget goals
• CPR/AED certification required within 30 days of hire

​ Preferred Requirements

• Bachelors Degree in Hospitality or related field
• Experience working in a high-energy and fast paced environment with proven multi-tasking skills
• Superior time management skills
• Ability to prioritize tasks
• Adapts to change and innovation
• Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Pay

This is a salaried position starting at $64,900.00 and pays up to $77,900.00, based on experience and qualifications. In addition, this role is eligible for bonuses based on performance metrics.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• Retirement savings plan with company match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage 
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Maternity leave and adoption assistance
• Paid time off, including vacation and paid sick leave

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with our premium brand. In this role, you will leverage your expertise to lead a team which creates value-based relationships while proactively engaging members and guests to programs and services which help meet their healthy way of life goals.

Job Duties and Responsibilities

• Achieves or exceeds membership acquisition and retention goals and KPIs through strategic business planning and execution.
• Meets department financial expense expectations through payroll management and effective scheduling of the Concierge Team.
• Hires, manages, supports, develops, coaches, and mentors a team of professionals to be successful based on brand and performance expectations. Includes disciplinary and termination actions as needed.
• Strategically drives an experience driven department culture, utilizing insights from member/guest feedback provided through social media, surveys, and interactions to identify opportunities and capitalize on successes.
• Manages compliance within Life Time policies, procedures and processes.
• Skillfully handles complex member/guest engagements and leads by example through active participation in the buying, service and save experience.

Position Requirements

• High School Diploma or Equivalent
• 3+ years of managerial experience
• 3+ years of customer service experience
• 3+ years of sales experience
• 3+ years of achieving budget goals
• CPR/AED certification required within 30 days of hire

​ Preferred Requirements

• Bachelors Degree in Hospitality or related field
• Experience working in a high-energy and fast paced environment with proven multi-tasking skills
• Superior time management skills
• Ability to prioritize tasks
• Adapts to change and innovation
• Experience with Microsoft Dynamics CRM and Microsoft Office Suite

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Job Profile Summary

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company.  The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

Position Summary

As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties and Responsibilities

• Operates as first point of contact for members and guests entering resort

• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences

• Receives and facilitates incoming phone calls from members and guests

• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies

• Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments 

• Serves as point of contact for new member acquisition and member retention interactions

• Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Position Requirements

• High School graduate or equivalent

• Minimum of 1 year of customer service experience

• Passion to serve others

• Effective communication skills

Preferred Requirements

• Bachelor’s Degree in Hospitality

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards.  They will need to deliver exceptional customer service and maintain a clean and sanitized environment.                                                                                              

Job Duties and Responsibilities

• Executes food, shakes and beverage orders in a fast and efficient manner             
• Responds to members questions and makes suggestions regarding food and service            
• Ensures cleanliness in a fast paced customer focused environment              
• Executes espresso drink orders in a fast and efficient manner                 

Position Requirements

• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Ability to routinely and repetitively bend to lift more than 20 lbs
• CPR/AED certification required within the first 30 days of hire

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Lead-Cafe is responsible for the activities and growth of the LifeCafe including hiring, training and supervising team members, executing menus according to Life Time standards, and delivering exceptional customer service. You’ll work alongside a team in a fun and fast-paced environment, executing menu items while upholding our customer service expectations.

Job Duties and Responsibilities

• Manages all front of the house and back of the house operations, including executing the menu and completing inventory and payroll.

• Executes menu items alongside team while ensuring execution, food quality, ticket times, and service standards are up to Life Time’s expectation; leads by example while working in The Zone

• Maintains Profit and Loss statements, budgets, and cost controls in regards to food, beverage and labor goals

• Manages the leadership and performance excellence of the team by training, modeling, developing, motivating and assessing all team members to ensure continuous growth

• Ensures safety, cleanliness, and security awareness standards are emphasized, practiced, and inspected

Position Requirements

• High School Diploma or GED

• ServSafe Certification or equivalent certification

• CPR/AED certification required within the first 30 days of hire

• 2 years of management and leadership experience or a college degree in culinary, business

• Experience with fast casual restaurant or full service experience

Preferred Requirements

• Experience driving operations and financial performance

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Kids Camp Counselor leads children through a variety of activities including rock climbing, swimming, weekly field trips, arts & crafts, gym games and more.  They incorporate nutrition education with weekly-themed camps providing a high level of safety and fun for children from ages three to twelve years.

Job Duties and Responsibilities

• Engages children in interactive activities including organized arts and crafts, singing, sports activities, games and field trips while maintaining a safe environment
• Leads a group of up to 10 campers ages 3-12 with a fun, positive and outgoing attitude while acting as a role model
• Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers 
• Maintains cleanliness and order of camp in order to ensure safety
• Promotes monthly events and activities in order to increase participation and revenue
• Ensures use of supplies, snacks and drinks follow the amount prearranged by the department budget 

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Position Requirements

• 1 year of camp experience
• Completion of Life Time Summer Camp Counselor Certification prior to Camp Season
• First Aid Required within the first 60 days of hire
• Infant/Child and Adult CPR/AED required within the first 60 days of hire
• Ability to tolerate loud noises
• Ability to frequently stand; walk; use hands, objects, tools, or controls; reach with hands and arms; ability to climb ladders

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Pay

This is an hourly position with wages starting at $15.50 and pays up to $19.25, based on experience and qualifications.

For California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Job Profile Summary

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company.  The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

Position Summary

As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties and Responsibilities

• Operates as first point of contact for members and guests entering resort

• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences

• Receives and facilitates incoming phone calls from members and guests

• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies

• Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments 

• Serves as point of contact for new member acquisition and member retention interactions

• Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Position Requirements

• High School graduate or equivalent

• Minimum of 1 year of customer service experience

• Passion to serve others

• Effective communication skills

Preferred Requirements

• Bachelor’s Degree in Hospitality

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards.  They will need to deliver exceptional customer service and maintain a clean and sanitized environment.                                                                                              

Job Duties and Responsibilities

• Executes food, shakes and beverage orders in a fast and efficient manner             
• Responds to members questions and makes suggestions regarding food and service            
• Ensures cleanliness in a fast paced customer focused environment              
• Executes espresso drink orders in a fast and efficient manner                 

Position Requirements

• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Ability to routinely and repetitively bend to lift more than 20 lbs
• CPR/AED certification required within the first 30 days of hire

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Bartender understands and follows alcohol serving laws.  They prepare alcohol or non-alcohol beverages while interacting with customers, taking and serving food as necessary. The Bartender maintains a clean and sanitized environment

Job Duties and Responsibilities

• Follows recipes in order to appropriately prepare cocktails and other drinks, including adding garnish
• Serves members and customers in a timely fashion, including checking identification, accepting payment, and answering any questions that may arise
• Maintains cleanliness by cleaning bar surface, furniture, and equipment and returning used dishware to the bar/kitchen
• Maintains supplies by re-stocking liquors, wines, beer, and non-alcoholic ingredients and replacing beer barrels
• Reconciles the bar's cash register at the end of the shift

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Position Requirements

• High School Diploma or GED
• 1 to 2 years of bartending experience
• Certified to serve alcohol
• CPR/AED certification required within the first 30 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time ​

​ Preferred Requirements

• Experience with inventory and ordering

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

Life Time Personal Training Internship program is designed to for individuals who have a strong desire to make a career in the health and fitness industry. Interns should be looking to acquire an accredited fitness certification an/or degree in a related field. Interns will work closely with the Personal Training Team to learn the skills and abilities needed to be a best in-class fitness professional. Interns will have a dedicated schedule specific to receiving all experiences needed to become a well versed professional. They will observe and have hands on experience opportunities assisting in a variety of Personal Training Services. They will apply all knowledge and experience received to provide a positive member experience that is educational, supporting, and upholds the integrity of the Life Time Brand.                                                                            

Job Duties/Responsibilities

• Reads, watches, engages in all required training's associated with the role and adheres to all company policies, procedures and safety standards.

• Provides fitness floor assistance to all members to ensure safety, provide education, and motivate members       

• Fulfills member service requirements such as fitness assessments and equipment operations, service desk duties and fitness equipment cleaning             

• Promotes personal training programs and services      

• Ensures all members feel competent, confident, and connected by providing superior customer service through complimentary and based services/programming    

• Document your experience each week:  interesting observations, lessons learned, questions for discussion, comments on workouts observed, useful client communication / training techniques, etc. 

• Assist with personal training sessions when appropriate.

• Demonstrate behaviors consistent with Life Time's Mission & Vision, culture and values in all interactions with clients, coworkers and the general public.

• Weekly connects with supervisor to review progress on weekly objectives and set up actions for the upcoming week

• Member experience & engagement activities: Boothing, fitness floor engagement, front desk support, member reach outs, etc.

Minimum Required Qualifications   

• High School Diploma or GED

• Must have a working knowledge of health and fitness and the human body, and be able to quickly grasp and apply new concepts.

• Must be punctual while having a positive, enthusiastic, energetic personality that enjoys working with people

• Must have a desire to work towards an accredited Personal Training Certification and/or Degree in a related field

• Must have a desire to work as a Life Time Personal Trainer in the near future

• Must be open to working in other departments at Life Time to support customer experience and engagement

• Must have the ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds

Preferred Qualifications

• CPR and AED certified

• Experience working in and/or shadowing at a fitness facility

• Experience with program design

• Experience with coursework related to health and fitness

• Experience in customer service

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Position Summary

The Nail Technician Provides various manicure, pedicure, and nail services and treatments that improve the guest’s overall sense of well-being and enhances the club experience while living the mission, vision and core values of LifeSpa and Salon. They work with the entire LifeSpa and Salon team to provide a superior experience in a professional atmosphere.

Job Duties and Responsibilities

• Provides individualized nail services and treatments that meet the clients’ needs and expectations
• Educates clients on LifeSpa and Salon products, services, and treatments
• Discusses options with clients to determine the individual needs of each client
• Provides various nail care services, including natural nail manicures, pedicures and paraffin's
• Promotes and sells nail products, services and treatments and encourages repeat business  
• Remains current on certifications and new trends in the industry

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Position Requirements

• High School Diploma or GED
• 2 years of nail technician experience
• Cosmetology license in state where work is performed
• Nail technician certification

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Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.