Total 4,559 Product Engineer job vacancies in Customer Service category in The United States of America

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support and services for semiconductor instrument products.
• Diagnose and repair equipment failures and malfunctions.
• Perform preventive maintenance and calibration on semiconductor instruments.
• ·Stay updated with the latest industry trends and technologies to provide effective support.

Requirements:

• Nitec in Engineering or a related field.
• At least 1 year related working experience
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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The Role – Lift Service Engineer

Brightwork are supporting our client, a leading company in the lift industry, in their search for a skilled Lift Service Engineer based in Scotland. The ideal candidate will possess comprehensive experience in working with various types of lifts and controller manufacturers. They must demonstrate critical thinking and creativity in problem-solving, holding a minimum qualification of NVQ3 in Engineering Maintenance or equivalent.

Type: Full-time, Permanent

Shifts: Monday – Friday, 1/4 on call rota paid at premium rate plus overtime pay

Location: Scotland

Key Responsibilities:

• Service, Callouts, and Minor Repairs to Lifts
• Coverage across Scotland
• Nightcall duties as per rota requirements

Person Specification:

• Customer-focused with a professional demeanor
• Strong organizational skills and task prioritization abilities
• Self-motivated with a commitment to ongoing company training
• Possession of a full clean UK driving license and willingness to travel

Qualifications/Experience:

• NVQ3 (or equivalent) in Engineering Maintenance (Lift Servicing)
• Mechanical/electrical experience or relevant engineering/electrical qualifications
• In addition to the primary duties, the successful candidate may be required to undertake additional tasks commensurate with the role's nature and level.

Benefits:

• Competitive pay based on experience and qualifications
• Company vehicle, fuel card, and mobile phone provided
• 25 days holiday plus bank holidays
• Pension scheme
• Sick pay
• Contribution towards eye test and glasses
• Employee discount benefits
• Various discounts including gym memberships and cinema tickets
• Employee Assistance Programme
• Training and development opportunities
• Recruitment bonus scheme

For further information or to apply for this rewarding role, please contact us at liam.reid@brightwork.co.uk or 07977345549.

Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.

1. Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

2. Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

3. Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

4. Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Accurately capture service related information as determined by the scope of responsibility for creation of field service notifications and orders, through to completion.
• Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions and decide on actions to resolve product issues.
• Responsible for end to end pump servicing from installation, commissioning to after sales services.
• Provide onsite advise to customers on technical issues.
• Project, perform and deliver under pressure with tight deadlines when necessary.
• Responsible for performing Installation and commissioning activities.
• Appraise, troubleshoot, repair of vacuum pumps.
• Setting up workshop for repair of vacuum pumps.
• Provide front line support for key field service activities in line with customers’ requirements. Examples being basic fault finding, rectification and planned maintenance activities.

Job Requirements:

• 'O' level/ ITE/ Diploma with 1-2 years of hands-on experience in servicing major brand of Industrial and Semicon vacuum pump (wet and dry pump).
• Proficient /able to interpret technical drawings and documents.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to jobs@e-ployment.com.sg

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Job Responsibilities

• Collaborate with customer service representatives to swiftly and effectively resolve customers’ security system issues.
• Deliver support and maintenance services encompassing routine preventative maintenance, troubleshooting, system upgrades/expansions/alterations, and systems training.
• Foster increased customer satisfaction and nurture long-term customer relationships.
• Renew maintenance contracts as needed to ensure ongoing service provision.
• Uphold company's service quality by adhering strictly to company standards and policies, ensuring prompt and efficient responses to all service requests within the region.
• Manage daily troubleshooting and diligently follow up on all unresolved technical issues until resolution is achieved.
• Assume responsibility for all service matters post external project handover from the project team.

Job Requirements

• Minimum Diploma or higher qualification in Electronic, Computer, Automation, or Mechanical Engineering.
• Prior experience in the security industry with proficiency in access control, video surveillance, and alarm systems is advantageous.
• Fundamental IT knowledge covering hardware, networks, and databases.
• Ability to perform effectively under pressure.
• Strong analytical prowess and adept problem-solving skills.
• Demonstrated capacity for self-directed learning and autonomous work.
• Customer-centric mindset.
• Excellent communication and interpersonal abilities.

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to crystal.ooi@peopleprofilers.com Crystal Ooi Shui Jing Registration Number: R23113562 EA License Number: 10C3804 People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

Responsibilities:

Primary activities will include setup, maintenance, troubleshoot, upgrade of testing equipment at customers' facilities.

Provide onsite warranty support.

Provide technical support on all technical aspects of equipment.

Prepare relevant reports on support activities/issues encountered.

Requirements:

Technical Diploma(preferably Mechanical/Mechatronics/Electrical/Electronics).

Good interpersonal/communication skills.

Shows initiative and can work independently.

Good troubleshooting, analytical and problem-solving skills.

Ability to work overtime at short notice.

Abie to travel to support local and regional sites (Asia Countries)

We offer a competitive, family friendly and flexible working arrangement & environment.

Responsibilities

· Responsible for meeting daily service and repair needs and driving customer satisfaction.

· Installs, repairs and maintains equipment in the field; provides customer training as required.

· Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.

· Participates in Service sales opportunities and assists with promoting and implementing revenue programs.

· Ensures that tools and test equipment are properly maintained and calibrated.

· Assesses product/equipment performance based on field support data; recommends modifications or improvements.

· Performs problem diagnosis, service, and preventative maintenance on instruments for lab automation.

· Handles essential tasks as assigned, and responds to change productively

Requirements

Prefer following disciplines – Electrical & Electronics, Mechanical, Mechatronic, or related disciplines.

· Candidate must be diligent and possess good communication skills - oral and written - to be able to interact with customers and suppliers effectively.

· Able to be a team player.

· Have strong organizational skills and strong follow-up skills

· Able to complete all tasks assigned in a timely fashion

· Possess a high level of commitment and initiative.

*Fresh graduates are welcome

Hitachi Energy Integration support customers in creating stronger, smarter and greener grids adapted to meet the needs of the changing power landscape. Our system solutions are designed and delivered to provide the highest lifecycle value with the lowest risk.

Lead all on-site activities of a project to assure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements during the start-up, construction and/or erection, commissioning, maintenance phases. Sell solutions and service to customer with high volume at high profitability with excellent interpersonal skills to actively seek out prospects.

Your responsibilities:

• You will provide on-site support for maintenance of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories.
• You will consult with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
• You will create and maintain strong relationships with customers, understand their needs and provide specialist support and solutions, prepare and ensure all materials, parts and equipment are available and at the appropriate quality for Service activities and troubleshoot equipment failure and make recommendations to avoid repeat the problem in the future.
• You will provide recommendations to management to improve operations and customer service, coordinate and execute specialist projects through planning, meeting milestones and regular reviews.
• You will identify opportunities for the development of new service applications, equipment and methods, ability to travel to within domestic Singapore is a must, as the role will require hands-on support at customer sites.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Vocational/ITE/Diploma training in Electrical/Mechanical Engineering with a focus on Electrical or Mechanical Engineering.
• 5 years in Service Experience Power sectors.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector.
• Good understanding of the Transmission regulations and current H&S legislation.
• Able to work in team and good interpersonal skills.
• Proven leadership skills, with a collaborative, solutions-oriented approach and strong communication skills.

Roles & Responsibilities:

• To troubleshoot Instrument, Field sensor & transmitters.

• To troubleshoot PLC system PLC program, hardware and wiring, troubleshooting system error

• To perform Testing & Commissioning of Instrument and control system.

• To modify graphics, PLC program for new upgrading or migration works.

• To discuss with vendors for best and cost effective solution for PLC panels and hardware.

• To fix the issues in a timeline given by clients.

• To Study existing Instrument, PLC and SCADA , and perform program modification and additional logic.

• Providing clients with technical support through phone

• To standby for shutdown works.

Requirements:

• Diploma or Bachelor's degree in electronic/mechatronic or control engineering, or a similar field.

• At least 1 to 3 year's experience as a PLC programmer or I&C Engineer. Fresh graduates are welcome to apply

• Electronic and Electrical engineering experience preferred.

• Knowledge of PLC

• knowledge of instrument and control

• Proficiency in Ladder Programming, Function Block, Structure Text

• Able to travel locally and oversea

1. Performed on site (Cleanroom) repairing, installation and maintenance of automation equipment and machinery which include mechanical, electrical, etc

2. Work with customers to diagnose technical problem, determine the solution and assist customer in implementing the fix.

3. To liaise with customers on unresolved technical problems, and ensure proper record are maintained

4. Perform stand-by duty

• Plan and assist the Senior Engineer to monitor the daily progress of activities to achieve on or before schedule, i.e., by comparing the planned vs actual progress status, identify critical activities.
• Preparation of engineering documents, such as work instructions and progress reports/data, hand over status.
• Together with the execution team prepare the statement/work procedures, RA to specify the detailed work step required for the specific task of the job to be done and identify key risk with the associate risk. A risk mitigation strategy is applied with the whole project construction task.
• Calculate usage of resources, such as labour hours, materials and tools, and other costs to make comparison with budgets and report prognosis to the Senior Project Engineer/Project Manager.
• Understand and evaluate the project requirements and project plans particularly, materials, schedule, equipment and labour loading.
• Assist the Senior Engineer/construction superintendent in assigning tasks to work teams.
• To explain the site situation, technical requirements, project specifications, special engineering requirements, coordination procedures, execution approach and activities priorities to the various work teams to seek contributions for further refinement.
• Ensure that various disciplines (including quality and safety personnel) are carrying out each tasks and tests/inspection in accordance with specification and standards as per the contractual requirements.
• Assist in resolving engineering issues at site, coordinating with the respective engineering support units and referring to the Construction Superintendent for guidance, if necessary report discrepancy (if any) on labour status, equipment, materials etc. to the Senior Project Engineer.
• Prepare the necessary documents for any additional works of V/O’s, F.I. etc.
• To update the project portal regularly.
• Ensure, monitor and maintain site billing and invoicing comprehensive process flow/procedure for client and subcontractors/APs.
• Together with the Assistant Engineer prepare and submit the monthly progress billing to clients
• Carry out other duties as and when assigned by immediate superior or higher management.
• Preparation of project close-out report for the Senior Project Engineer/Project Manager to review before submission to clients.
• Ensure final acceptance of the project by client in accordance with contractual requirements

For more than 100 years, the globally active SAUTER Group, with its headquarters and a development, logistics and marketing site in Basel (Switzerland) as well as a production site in Freiburg (Germany), has provided products, expertise and solutions for building management and room automation over the entire building life cycle.

We are looking for engineers to join our organization here in Singapore to expand our offering by utilizing the latest IOT technology for the Green Environment.

Roles and responsibility:

• Manage and coordinate projects/sites.
• Design and trouble-shoot of BMS System, not limited to the HMI, Controls programming, Controller Panels, etc.
• Manage customer expectations and achieving customer satisfaction of our services and products.
• Ensure all works are carried out as per offer/PO to the customer.
• Report and update progress to Manager.
• Ensure all documentations (T&C, COC, progress report and progress claim etc) are properly updated and signed.
• Testing and Commissioning of project sites post-construction, as well as training of our customers on the BMS/Control System installed.
• Ensure that the company’s policy and objectives and the requirement toward achieving quality, environmental, occupational health and safety are always enforced.

Required Skills:

• Proficient with use of MS Office and Autocad, knowledge of BIM is an added advantage.
• Good oral and written communication skills.
• Dynamic and self-motivated individual who is independent and is able to work with a team.
• Willingness to learn.

Minimum Qualification:

• Candidate must possess at least Diploma or Bachelor Degree in Engineering (Mechanical) or equivalent.
• Related working experience would be value added.
• Those without experience may apply.
• Singaporean will be preferred.