Total 224 Procurement Manager job vacancies in The United States of America

Team Summary

The Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

What the Manager for Digital Implementations will do

The Manager will be part of the Digital Implementations team and will be based in Manila, Philippines. The role will have the following responsibilities

• Lead the delivery and execution of project engagements for Visa clients in North America.

• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.

• Provide implementation support for SDK and API projects, and/or future businesses that our team will support.

• Partner closely with the Senior Manager to develop and enhance our business processes.

• Manage/balance team schedules to support Implementations.

• Provide coaching and guidance to the team members and support their career growth.

• Prepare and maintain project tracking and team status reports.

• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.

Projects you will be a part of:

As part of the team, you are expected to work on implementation support projects such as (but not limited to) SDK enablement for our clients. You will get the opportunity to partner with the Global Implementation teams in understanding the project requirements and work with other internal partners to implement it successfully. You will also have to work closely with Product and Client

Readiness as we continue to expand our businesses.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose:

To help to drive and support the development of a strategic product portfolio across all brands and categories for the Asia Pacific region using valid NPD research and market analysis. To identify underserved consumer segments and brand and market opportunities supporting the company’s overall goals and growth. Work to reduce complexity and volume of sku’s across the region in order to work more efficiently, planning throughout from the lifecycle to execution.

Main Responsibilities:

Product Portfolio

- Identify a number of potential regional products that can be introduced under the Kenwood brand to regain share within the Food Preparation and Cooking segment; responsible throughout the product lifecycle.

- Analyse market opportunities, gain in-depth understanding of consumer needs and identify business potential, product gaps and drive growth.

- Support the Head of Product Marketing with NPD strategy, streamlining and maintaining the product portfolio for the Asia Pacific region across all brands and categories.

- Follow up and resolve any issues of production, importation and quality.

- Manage product samples.

Coordinate the New Product Launches

- With the Head of Product Marketing, build a rolling 3 year roadmap of product launches across the region.

- Work with HQ NPD teams (De’Longhi, Kenwood, Braun and NutriBullet) on new launches, understanding consumer benefits, specifications, timeline and sku selection.

- Prepare the business cases to support regional NPD investments and negotiate with APA purchasing team / suppliers.

- Co-ordinate new product launches across multiple markets; pack application/sku identification/P coding/reworking, specification check, certification process, samples, order process and so on.

- Help to execute the marketing program by clearly defining the key features and USP’s.

- Support the Marketing and Commercial teams to highlight product positioning.

- Execute locally relevant information / launch packs and data sheets.

Manage the Product Phase out

- Work with the Head of Product Marketing on product lifecycles and phasing (assessing poor sales, replacement, production stop, …)

- Inform and coordinate with the commercial and supply chain teams.

Manage benchmark reports

- Visit stores and ecommerce sites to track and report competitor products.

- Create and maintain benchmark reports.

- Share local insights, trends and competitor activity.

- Review any available GfK data analysis.

Key Interface:

Internal:

· Regional Subsidiary Teams; Product Marketing, Supply Chain, Demand & Planning, Commercial, Customer Service.

· HQ Teams; Product Marketing, Supply Chain

· HK / China Teams; Demand & Planning, Product Sourcing.

External:

· South East Asia Distributors

· Retail customers

· Suppliers

Qualification & Experience:

Essential:

· Minimum 5 years of professional product management experience in consumer goods.

· Excellent understanding of products and key benefits.

· Strong knowledge of the markets and of the competitor products.

· Experience working with a variety of different cultures.

Desirable:

· Precise, organized, prioritized, proactive and autonomous in execution.

· Strong team player, great communication and adaptability.

· Understands the complexity and needs of the markets within Asia Pacific region.

The job is located in Singapore.

Travels within the Asia Pacific region to visit the subsidiaries and distributors. Potentially to Europe to visit the NPD HQ’s (Italy, UK, Germany) and Hong Kong and China to visit factories and suppliers.

As a Senior Solutions Manager, you will act as a pathfinder for our largest and most critical customers. Helping establish, implement and customize API Connectivity platforms that process hundreds of billions of transactions globally.

Job duties:

• Working with a diverse team of people from all over the world.

• Working on innovative and cutting-edge customer projects.

• Help innovate tooling and processes to make you and your team more efficient.

• Learning the products and technologies, taking that knowledge and applying it to real world usage.

• Collaborating with other peers, business partners and groups.

• Defining what 'good' looks like in terms of production deployments, what is recommended and why.

• Working with Sales and Product teams to ensure the customers are getting the most out of the solution.

• Leading customer discussions and small scale projects.

Job requirements:

· At least bachelor’s degree in relevant field

· Minimum 10 years of relevant technical working experience

· Shows passion and determination about technology

· Enjoys working with others and collaborating

· Self-awareness and strong communication skills

· Proficient in Linux environments including Cloud and Development tooling

· Experience writing, governing and modernizing API’s

· Experience designing microservices architectures and decoupling monolithic applications

· Prior Enterprise Application transformation and modernization experience

· Experience in Go language highly preferred

· Experience working in Kubernetes and Cloud Native environments, particularly with application deployments and connectivity is highly preferred

· Proven ability to write and present on complex topics to highly technical audiences

The role:

As a Group Escalations Manager, you will be responsible for overseeing and responding to daily compliance operations escalations across multiple business units. Your role involves making critical decisions on high-risk client applications, presenting cases to senior stakeholders, and delivering training on policy changes. You will drive operational efficiencies, implement 24/5 coverage plans, and contribute to the enhancement of the financial crime framework. Your role also includes managing the financial crime enhancement plan, responding to client queries, and assisting with Visa risk management reporting. Excellent communication skills, strong knowledge of financial crime, and the ability to work independently are key to this role.

The Details

• Leading the response to daily escalations from compliance operations across multiple business units, including high-risk transactions and unique cases.
• Making decisions on high-risk client applications, ensuring consistent judgement across all business units.
• Presenting specific cases to senior stakeholders, including the Head of Financial Crime and MLRO (Money Laundering Reporting Officer).
• Developing and delivering training programs on policy changes to compliance teams across all business units.
• Providing coaching and guidance to country level Escalations Managers on escalated cases.
• Enhancing the financial crime framework by identifying new typologies and potential policy gaps.
• Assisting the Head of Financial Crime and country level HOC/MLRO’s in updating policy documents and developing new controls.
• Staying updated on financial crime regulations and understanding their impact on the company.
• Assessing the impact of wider business changes on the compliance operations team.
• Overseeing the initial review of PEP forms, responding to sanction alerts, and attending new business onboarding forums as a delegate of the Head of Financial Crime.
• Managing the financial crime enhancement plan and updating the country risk matrix.
• Completing bank/client RFIs and assisting with the financial crime risk assessment.
• Leading the company's response during external audits.
• Serving as the point of contact for financial crime queries from clients and explaining decisions to sales teams and clients.
• Reviewing financial crime data in management information meetings.
• Updating financial crime policies and procedures.
• Assisting with Visa risk management reporting.
• Driving operational efficiencies within the escalations function, identifying areas for improvement, and implementing changes.
• Developing and implementing coverage plans to ensure 24/5 support across all business units.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Are you passionate about conceptualizing, nurturing, developing, and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything, and everything in and around world’s largest payment ecosystem?

We’re looking for a seasoned individual to drive game-changing innovation in and around Visa’s partner eco-system for Asia Pacific, and specifically India. You should have experience driving multi-skilled teams capable of rapid prototyping of new ideas as well as scale these to commercial solutions. You and the team will be at the forefront of strategic partnerships, breakthrough technologies, new ideas, hackathons, demos, and rapid prototyping. You will work closely with business development teams, partners, and internal product teams and cross- leverage engineering talent internally and externally.

Responsibilities

• Be at the heart of developing new ideas into demo-able products, and ultimately to commercial product
• Work alongside and collaborate with UX, engineering, and partner teams to deliver products, features, services, and tools
• Drive rapid prototyping cycles – translating business requirements to technical requirements
• Break down business/product requirements into clear, thorough and detailed user stories for complex features and product sets
• Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on-time and high-quality delivery
• Work very closely with development and QA organization to ensure technical specifications and final product meet business requirements
• Derive insights from data and help drive decision making
• Maintain release plans and publish release notes to stakeholders
• Provide oversight to develop user guides, user training materials
• Provide product demos, user training and support for adoption of features and applications
• Define success metrics and SLAs on the key products and services
• Understand User Experience, design thinking and its importance to product features
• Consult on a regular basis with leadership to align expectations and deliverables
• Able to scale the successful pilots to full commercial solutions
• Use stubs as needed to simulate capabilities lighting up soon
• Work collaboratively across team boundaries to share common infrastructure and functional capabilities. Provide feedback into core product teams to influence their roadmap and strategy

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Business Manager will be an integral part of our Cybersource Sales team supporting to ensure superior operational delivery for sales and commercial initiatives. In this role, you will be responsible for managing strategic cross-functional programs that include, but are not limited to, the following lifecycle activities: sales strategy and excellence requirements, sales enablement, marketing alignment, commercialization, go-to-market activities, and client communication. Additional tasks include providing regular status reporting, solution roadmap updates, supporting the change management process, assist with annual planning, and other responsibilities as assigned. This position will include interacting directly with Sales Leaders, Commercial Operations, Product Managers, Product Development, Marketing, Customer Service, Finance, Legal and Visa Cybersource cross-functional teams in a Global environment. The ideal candidate is a motivated self-starter with leadership and management qualities that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner who can quickly absorb the nuances of complex, varied payment offerings.  

• The Business Manager will lead project planning activities and facilitate project meetings, ensuring the project team delivers against its commitments with the highest quality deliverables in a timely fashion

• Leveraging strong project management industry expertise and collaboration skills, identify required activities to successfully deliver the program, ensuring appropriate task assignments are in place

• Define Communication Plan to ensure appropriate CyberSource and Visa Stakeholder involvement and communication is in place

• Manage some key accounts specially in South Asia market and support growth of Cybersource business with these clients.

• Drive business development activities with some key merchant opportunities in India or South Asia

• Identify risks, perform risk analysis, effectively manage risks, proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate, Follow defined Risk Management processes

• Track business project performance against the annual operating plans and raise risks associated risks

• Oversee and ensure all status materials are compiled and completed in a timely fashion Document and distribute project and activity status on regular basis 

• Collaborate with Product Managers to manage key performance metrics and assist with budget management and roadmap documentation

• Assess existing processes and identify opportunity for improvement

• Participate in other project related activities, as requested

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients..

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, Managed Services team plays a key role to enhance partnership with one of the largest clients for Visa’s Japan business and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.

What a Marketing Consulting Manager does at Visa:

• Lead and facilitate marketing related discussion with our client to identify potential opportunities, scope projects, pitch proposals and deliver end-to end marketing activities to grow the client's portfolio.
• Work closely across multiple team functions including wider VCA, Product, Sales, Regional and Global Marketing team to acquire specific subject matter expertise as needed.
• Collaborate with data science team to utilize our advanced data analytics capabilities
• Provide professional marketing consultancy to clients covering both strategic and tactical aspects based on data and insights.
• Leverage Visa marketing assets and capabilities to develop co-marketing programs to deliver measurable and mutually beneficial business outcomes.
• Manage budget and forecasts in collaboration with the client and third-party suppliers.
• Develop and share co-marketing best practices to guide and inspire Clients and the wider Visa organization.
• Support RfPs and new business wins through marketing thought leadership and ideation.
• Be Visa brand guardian and ensure all communications align with brand policies, regulations, and guidelines.

Why this is important to Visa

VCA’s services allow our clients to boost their business performance by leveraging Visa’s expansive market insights and data. This in turn drives Visa’s business, creating a win-win relationship where both client and Visa’s incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japan’s strategic initiatives and accelerate Japan’s transformation to a cashless society.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Consumer Solutions team are responsible for managing and optimizing Credit, Debit and Prepaid portfolios in Australia, New Zealand and the South Pacific. We are looking for someone to work closely with Visa’s portfolios including banks, credit unions and fintech clients to ensure they achieve market leading growth and have the best products in market.

What a Senior Manager, Consumer Solutions - Debit, AUNZSP does at Visa

This role is a member of Visa’s Consumer Solutions team reporting to the Director, Debit and Prepaid Products. This team is focused on maintaining strong relationships with our key clients across Australia and New Zealand, developing an intimate understanding of their business objectives, and providing thought provoking insights into the performance of their portfolios to help inspire and drive opportunity. Your strong initiative and critical thinking, your analytical and communication skills combined with an understanding of payments will ensure that Visa is best positioned to help our clients optimize and grow revenue. This role typically suits an ambitious professional in the banking or technology industry that is looking to expand both their experience and capabilities having come from a Product, Analytics or Consulting backdrop.

Key Responsibilities

• Building strong relationships with key clients to both understand and help them drive their business.
• Representing Visa at client forums with varying levels of stakeholders (from Executives to Product Managers)
• Leading benchmarking activity across Visa issuers, including synthesizing results and identifying opportunities for clients to enhance and optimize their portfolios.
• Lead portfolio insights for the client’s product teams through use of research and Visa analytical tools to make proactive recommendations to clients.
• Lead product reporting, tool kits and comprehensive case studies demonstrating Visa best practices to leverage for clients.
• Deliver product changes to market in a timely manner, leading local Visa product development and delivery through rules and waiver processes.
• Work closely with local and regional colleagues to evolve the overall product and portfolio optimization strategy, as well as provide an understanding of the AUNZSP market context.
• Proactively identify and develop new business opportunities with regards to Value Added Services offered by Visa.

Projects you will be a part of

• Provide data analysis support for key client engagements, business decision making, market updates and strategy development.
• Developing new set-plays to guide clients through the portfolio optimisation process.
• Supporting Strategic Priorities relating to the growth of Visa’s consumer portfolios.

 

As a Senior Manager, you will be part of Acceptance Solutions Payments Team and will provide hands-on leadership to the team to build our NextGen Transaction Processing System in an agile development environment by hiring and building a world-class team of engineers, defining, executing and delivering functional and non-functional features at scale quickly and promoting a culture of cross-functional collaboration and engineering excellence.  This position is based in Bangalore and will report to the Director of Software Engineering.

 

Key Responsibilities

• Provide technical leadership and oversight to a team of software engineers(Full time employees and contractors)
• Deliver the product with moderately complex technical interdependencies with cross geographical teams.
• Actively participate in Solution design, architecture and development of key initiatives.Ensure developed solutions adhere to established architectural best patterns and target state.
• Foster the culture of Engineering Excellence(quality, security, performance, scalability, availability, resilience etc.) , CI/CD, Automation and Shift-Left.
• Hire, retain and grow a high-performing team of software engineers.
• Invest in the career development of direct reports.
• Create an engineering culture of creativity and innovation.
• Provide technical leadership to development team by participating in design, performing design reviews and code reviews.
• Provide technical leadership for quality assurance and test engineering activities – manual and automation
• Lead scrum ceremonies and program management activities. Play a crucial role in interfacing with business stakeholders to define solutions and requirements, prioritize, and drive execution using agile methodologies.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

 

Pizzica is looking for Waiters and Bar Attendant Supervisor and Cafe And Restaurant Manager for their busy Italian restaurant.

Main duties and responsibilities of waiters:
• Greeting customers showing great customer service skills;
• Taking orders and presenting the menus;
• Serving food and drinks;
• Cleaning tables and service areas;
• Bringing bills to the customers and collect payments.

Main duties and responsibilities of Bar Attendant Supervisor:
• Greeting guests, managing the bookings and reservations;
• Working in collaboration with the other supervisors and Management team;
• Responding to customers requests and assisting them in a professional manner;
• Cleaning glasses, tables, bar areas;
• Organising and preparing orders and a mix of cocktails and/or sophisticated drinks, serving wines, and other drinks as requested;
• Being responsible of all the bar areas and equipment;
• Ensuring to respect polices and procedures in place and practicing appropriate workplace health and safety procedures at all time;
• Being responsible of the training and supervising of the food and beverage attendants of a lower grade.

Main duties and responsibilities of Cafe/Restaurant Manager
• Manage the budget for the restaurant.
• Estimate food and beverage consumption;
• Place orders with suppliers and schedule delivery of beverage/fresh food;
• Monitor actions of staff and customers to ensure that health and safety standards plus liquor regulations are obeyed;
• Recruit and hire staff;
• Training and managing staff;
• Monitor food preparations and methods;
• Make decisions in regard to every aspect of the management of the venue;
• Maintain company procedures in regards to cash handling and record keeping while observing safety protocol during opening and closing of the restaurant;


For all position listed above, the right candidates will have at least 1 year of experience, great customer service skills and time management.

Location: Margaret River WA 6285
Job Types: Full-time, Permanent
Salary: $60,000 – 75,000 per year

Get Your Visa posted on behalf of Pizzica

Job Description & Requirements

• implementing human resources programs & policies, including Talent acquisition, compensation & benefits, employee relations, training, and health & safety programs; possessing valuable insights, keen analysis & team approach to implement best practices & processes.
• Expert in developing & nurturing partnerships through human resources to bridge the divide between management and employees; ensuring regulatory compliance with legal requirements pertinent to the day-to-day management of employees;
• Skilled in developing & maintaining effective relationships with the Senior Management and department heads; supporting the delivery for end to end HR services across the business; using experience, skills & knowledge of the HR industry to make an impact in key areas such as change management, organizational design & talent analytics
• Proactive in performing the strategic role with respect to employee training & development; preparing the workforce for future positions within the company; succession planning, promotion from within policies & performance evaluation factor; imparting training, motivating employees & improving employee retention.
• Must have excellent communication & people management skills. Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals

What a Manager, Fintech Account Manager – Visa Direct Asia Pacific does at Visa:

Visa Direct is an exciting, new payment service that Visa provides to clients (including issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets leveraging the VPL network.   Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.

We are seeking an experienced Account Manager who can develop and drive critical growth initiatives, both regionally and globally, in a complex, matrixed environment.  The ideal candidate will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for assigned accounts.   The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account.  The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the AP and Fintech Visa Direct business. 

This is a client-facing role so organizational savvy, interpersonal and negotiation skills are critical as he/she will interface with all areas of Visa (sales, marketing, pricing, legal, risk) and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines.

What we expect of you, day to day:

• Achieve and exceed account transaction and revenue targets for Visa Direct by client
  • Achieve annual performance goals and enablement milestones for Visa Direct (e.g. transaction and net revenue growth new endpoints, corridor expansion, or use cases)
  • Develop and actively manage client account plan to achieve financial targets and strategic priorities across all products (e.g.  direct to card, account and wallet, AFTs, VAS, etc..)
  • Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities
• Sales pipeline development, up-sell, cross-sell endpoint options, routes / corridors, use cases and VAS across primary and extended client LOBs.
  • New / renew deal structure, incentives, negotiation and contracting
  • Manage and support clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization
• Established a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables
  • Collaborate with the client Account Executive(s) to define account priorities and achieve the annual plan
  • Partner with Visa Direct cross-border commercialization team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
  • Work with Marketing to ensure our client facing materials are excellent, on message and help accelerate the learning and launch process
  • Work with Finance and Leadership on forecasting and monthly/quarterly reporting
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
  • Work with Client Services to monitor payment volume to recommend optimization activities and address production issues as needed 
  • Collaborate with Visa Direct AP Leadership to share progress and growth through internal reporting and tracking of account plan and financial budget
  • Identify and raise product feature enhancements
• Active investigation and management of account program performance, with a drive to resolve issues quickly and completely.
  • Analyze dashboard and identify key trends, bringing in product and client services SMEs to assist as needed
  • Client transaction yield optimization (price / FX)
  • Underperforming program revenue impact and resolution
• Development Account plans and monthly/quarterly reviews
  • Provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth and defining the
  • Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued
  • Monthly reporting to Visa Direct AP and Market leadership

 

Team Summary

The Japan Merchant Sales & Acquiring (MSA) team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team is focused on expanding acceptance for contactless and enabling a cashless Japan. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. Visa has reinforced its focus on long-term acceptance growth by developing partnerships, enhancing market investments, and having the right talent to execute directly with our regional merchant & acquirer clients.

 

What the Associate Account Manager, MSA does at Visa:

This is a client-facing role and as an Associate Account Manager in MSA team, you will establish and foster deep relationships with Clients and internal stakeholders. Responsibilities also include providing data for deal initiation sheet creation, advising account executive, conducting first level review of deal model output with Account Owner, supporting BDs in preparing client proposal and reviewing contracts.

 

Responsibilities:

• Be the ‘go to’ person for all data requests
• Coordinate and collaborate with multiple departments and functions to assure an appropriate and timely response to clients requests and needs, proactively following up on pending matters.
• Collect and analyse input such as client information, interviews, data, processes, policies, competitive and environmental information
• Support preparation of internal and external presentations and documents to support team.

 

Why this is important to Visa:

You will be representing Visa in your interactions with the Client. You will be sharing Visa’s vision and communicating the implications of the changing payments landscape to our acquiring, payment enabler and merchant partners.

 

You will also be providing strategic and critical support to the MSA team. You will work closely with other core functions in Visa to include Product, Business Solutions, Government Relations, Client Support, CyberSource, etc.

Team Summary

 

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

 

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

 

The Role

 

We are currently looking for a Senior Manager to lead consulting engagements for our clients in Australia, enabling portfolio growth and improved profitability across their payment businesses.

 

Typically 2-4 months in duration and running in parallel, potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, product design and launch, development of industry landscape evaluations to inform payments strategies, and optimisation of client customer experience and supporting processes.

 

The Senior Manager will be responsible for identifying new business development opportunities and leading client engagements. Typically, this will involve the Senior Manager interacting with the client team and internal staff, gathering and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The Senior Manager will support business development activities by writing proposals and scoping new projects.  The full range of responsibilities are detailed below:

 

Responsibilities

On a project-by-project basis:

 

·         Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, draw input from clients, local client relationship managers and functional teams

·         Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements

·         Develop a fact base by undertaking client interviews, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information

·         Analyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities

·         Collaborate with data science team members to leverage advanced data analytics capabilities

·         Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating / resolving complex problems that emerge

·         Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks and global best practices

·         Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times support implementation at the client onsite

 

More generally:

·         Identify and surface opportunities for client projects and submit for inclusion into account plans

·         Contribute to intellectual property creation and standardised VCA offerings

·         Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practice

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office on Tuesdays, Wednesdays, and Thursdays each week, with a general guidepost of being in the office 50% or more of the time based on business needs.