Purpose of the job:
The purpose of the role is to support the Account Director in planning and account handling, manage the Account Interns, and monitor their workload, as well as help develop their skill sets, as required. The Account Manager creates the opportunity for strategy and digital specialists to contribute fully.
The Account Manager, as a Client’s spokesman, will be the client’s primary contact and is also a trusted partner when it comes to driving collaboration across dentsu and in terms of building strong client relationships on a day-to-day basis.
Key responsibilities and accountabilities: (or 'Duties')
- Support Account Director to deliver innovative and creative solutions to client briefs and new business opportunities
- Project manage and execute solutions through the planning and development process, with cross-functional teams, managing timelines & budget
- Allocate, and work with team leads to allocate resources to ensure timely delivery across assigned projects and as a ‘gatekeeper’ for quality control
- Work collaboratively across dentsu as needed – use good knowledge of products and services to drive business value for clients and dentsu
- Independently manage smaller accounts, acting as a trusted advisor of client, including tracking and delivering KPIs, timeline, and budget targets
- Track and report against agreed budget targets, for assigned clients and review plans to drive greater margin and value through innovation and better and different ways of working
- Coordinate invoicing and payments process in line with contractual terms agreed; Oversees processes to ensure smooth financial operations
- Set example to team to keep abreast of current and future industry thinking and trends;
- Manage Exec and/or Grads: reviews, feedback, development plans
Qualifications:
- Minimum 3 years of account servicing experience in an advertising or digital marketing agency or related company.
- Proven experience in effective project management, with an ability to multi-task and handle numerous projects concurrently.
- A keen interest in digital and technical builds
- Strong facilitation/presentation skills, both in preparing materials required and in delivery. Excellent written skills.
- Solution-oriented, assertive and resilient.
- Readiness for personal responsibility, motivated self-starter.
- Strong time management skill and attention to detail.
- Working knowledge of Microsoft Word, Excel and PowerPoint.
Professional skills:
- Good all round client knowledge
- Good overall knowledge of dentsu products and services
- Communication and product/planning skills
- Awareness of latest market developments and trends.
Working with us
Joining dentsu international, you'll join a team of 48,000 people. It's an opportunity to produce career-defining work. Along the way, you'll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences, and opportunities to shape your future.
Inclusion and Diversity
We're proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won't define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That's what we care about.
So, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.
Keeping connected
Please visit our website to find out more and connect with us on social.
www.dentsu.com
Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative.
*Please provide your CV for our review.
**We regret that only shortlisted candidates will be notified.
