Job Requirements:

• Malaysian
• Male
• Age must be below 35 years old
• Possess a Degree in Engineering/Software/Computer science
• Good communication skills in English/Bahasa

Job Responsibilities:

• Web Programming on Python, PHP, Java Script and HTML, Database Management, Power BI, Power Apps, Power Automate
• Digital Transformation in Manufacturing environment
• Required to bring own laptop to demonstrate programming skill
• Develop Web Based Application and IoT system.
• System Analysis and Design for Digital Transformation
• Database Administration and Management.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture

Job Requirements:

• Malaysian
• Male
• Age must be below 35 years old
• Possess a Degree in Engineering/Software/Computer science
• Good communication skills in English/Bahasa

Job Responsibilities:

• Web Programming on Python, PHP, Java Script and HTML, Database Management, Power BI, Power Apps, Power Automate
• Digital Transformation in Manufacturing environment
• Required to bring own laptop to demonstrate programming skill
• Develop Web Based Application and IoT system.
• System Analysis and Design for Digital Transformation
• Database Administration and Management.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture

Responsibilities:

• Responsible for preparing and presenting pest control report for clients
• Coordinate with other departments on implementation of pest control project and monitor the progress
• Respond to complaints and resolve issues to the clients’ satisfaction
• Conduct review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness
• Deliver on-site or classroom serve-related training for technicians, sales, or other departments and the customers
• Manage and develop the team to improve their performance, report and meet targets.
• Prepare Quality Assurance reports for Manager review
• Handle ad hoc projects assigned by managers

• Higher Diploma and above
• Fresh Graduates are welcomed  
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Good customer service skills, effective interpersonal, presentation and communication skills
• Good command of spoken and written English and Chinese
• Proficiency in MS office applications
• Outdoor work is required

• Competitive salary package
• 13-month salary
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and training program

APS per annum plus superannuation Biosecurity Operations Division Brisbane, QLD,Sydney, NSW • Do you have experience working with or training dogs? • Interested in protecting Australia?  • Apply for a role where you make a difference every day.Who we are Biosecurity Operations Division delivers nationally integrated biosecurity and imported food regulatory activities to ensure goods, conveyances and travellers meet Australia's import requirements. Division operations include policy and regulatory control setting across imported food and biosecurity risk pathways, as well as the delivery of assessment, inspection, community engagement and contact centre services. The division also partners with industry to improve the delivery of regulatory functions. The division spans a range of regulatory activities that plays a critical role in reducing risk and shaping our nation to become one of the few countries in the world to remain free from the world’s most severe pests and diseases.The department’s detector dogs make an invaluable contribution to Australia’s biosecurity system, helping…

Click here to view more detail / apply for Technical Supervisor – Detector Dog Operations

About Orica


At Orica, its the power of our people that leads change and shapes our futures.  Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. Its an exciting time to join us we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.




About the role


We are delighted to announce that we are inviting applications for Senior Site Supervisors to join our tight-knit operations team in one of our very new sites in Central QLD not far from Emerald! This will be a



... Click here to view more detail / apply for Expression of Interest_Senior Site Supervisor ? Blasting Operations

HOBAN has partnered with a prestigious leading provider of Land, Sea, Air Freight and Data Solutions organisation who are seeking an experienced Data Centre Operations Supervisor to join their NSW Team.
Due to the nature of this role, you must be willing to undertake a NV1 Security Clearance which will be conducted by our client. This position is responsible for overseeing the Data Centre Logistics Co-Ordinators and staff and the provision of logistics operational functions such as Inbound, Outbound, Inventory Control, Trucking Coordination and the generation and maintenance of operational documents, reports and correspondence in accordance with company and customer requirements.
Reporting directly to The DC Manager, this exciting opportunity offers a career path into a prestigious organisation that will fast track your career within Data Centre Management offering a salary of $80,000 plus Superannuation
As a Data Centre Operations Supervisor, this role is accountable for:

Ensuring the operational processes in the Data Centre adhere to customer and company processes and polices
Assembly of customer's finished product at customer premises meets contractual lead times and schedule
Ensuring the operational processes in the Data Centre adheres to customer and company processes and polices.
Direct, monitor and manage the activities of Data Centre Logistics Co-Ordinators in the to extend individual skills and achieve overall business objectives.
Managing, evaluating and reporting on warehouse productivity.
Set the priorities for the team though delegating tasks and managing workloads with team members
Coaching and mentoring the team on best practice and implementing training to increase performance.
Meet financial targets
Implement company's Labor Management Program
Undertake department and staff performance reviews in accordance ISO 9002 accreditation.
Ensure company WH&S policy and procedures are implemented and maintained
Management of compliance and corporate operational procedure

In order to suceed in this role, the below experience and qualifications are required:

Minimum 2 years experience as a Warehouse Supervisor, Data Centre Leadership or 3PL management position
Engineering or IT based qualifications
Familiarity in using IT platforms
Advanced computer skills
Experience and knowledge of logistics operations
Good awareness and exposure to OHS requirements
Strong experience in building & maintaining Customer relationships
Warehouse Management System Skills (WMS)
Awareness of logistics systems and material handling equipment and providers

Should you be seeking your next career move in Data Centre Operations in a prestigious organisation, please apply and upon review of your application, a member of our Team will be in contact with you with the next steps.


At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments . Please click here to apply.

Operations Tech

Location: York

Base Salary: £43,000

Full time: On call 1 in 5 week period when on call extra 440 a week

Overtime: Available 1.5 on Saturdays, double pay sundays (on top of base salary)

Car Allowance: £550 per month plus mileage OR car allowance (on top of base salary)

Are you driven to succeed? Do you have experience in a mechanical or electrical maintenance background? We are currently recruiting for an experienced Operations Technician to join our UK team on a permanent basis within York area.

In your role you will be responsible for the performance of field operation & maintenance duties for several assets/facilities & plants within your area. You will act as a technical and local point of contact with gas suppliers and/or customers. Whilst following and enforcing the Security procedures within the framework of regulatory requirements you ensure with the help and monitoring of competent people, the maintenance in good general condition of the installations.

How you will make an impact:

• Apply regulatory safety rules to all responsible sites
• Training subcontractors and users to safety rules
• Alerting and raising awareness when witnessing risky situations
• Root cause analysis of safety incidents
• Participating and is involved in the RAMS (Risk Assessment Method Statement)
• Managing and Coordinating site emergency procedures (including Waste paperwork & COSHH documentation)
• Writing and checking Standard Operating Procedure for Works & Review Risk Assessment & Method Statement creation
• Maintaining the history of interventions carried out on the installations writing exhaustive reports
• Managing the updating of the documentation "As built" of the equipment and the installation according to the MOCs issued.
• Carrying out routine checks
• Maintaining sites and equipments in good operation conditions
• Contributing to managing part procurement & stock

We'd love to hear from you if you have:

• Working experience of mechanical or electrical engineering
• UK Driving license
• Knowledge of gas (LNG CNG)
• Knowledge in cryogenics (processes, equipment, risks).
• Knowledge in instrumentation and gas analysis.
• Knowledge of P&FD, P&ID, electrical diagram, functional analysis.
• Experience of writing of technical reports and procedures
• Knowledge in Managing Safely/Risk Assessment
• Have the right to work in UK

Additional Information:

• Location: York
• with regular travel to the plants within your area of responsibility
• Competitive Salary dependent on experience
• On call pay out
• Generous Pension Scheme
• Open to discussing flexible working
• Mentoring schemes
• Perks at work
• Mental health wellbeing ambassador support

If this sounds like the next permanent role you have been waiting for, please click apply below or contact Kerry on 01489 560 130 / to find out more!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Position: Technical Supervisor

Location: Central London

Salary: £50,000 per year + benefits

Monday - Friday: 8am - 5pm

Job Purpose:

Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Ensuring that the team delivers all work to the highest standard first time, with health and safety at the forefront of what we do.

Roles & Responsibilities:

* Operational site lead - responsible for the day to day operations and site deputy to Senior Customer

* Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times

* Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience

* Attend client meetings, have good knowledge of site operations, encourage active improvements & provide feedback to clients

* Establish and maintain safe systems of work; working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses

* Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively

* Understand, anticipate and deliver customer (internal and external) needs while building effective relationships

* Attend and lead all Audits for compliance with relation to operational activities

* Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security - support to cover for all of the above roles during absence or times of high workload

* Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's

* Manage, develop and improve use of Helpdesk system, operations and procedures

* Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets

* To be responsible for all the health and safety compliance onsite, including that of third -party services providers and maintenance records; this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements

* To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract

What we are looking for:

• Technical background (ideally electrical)
• Minimum 4+ years experience within facilities management/maintenance
• Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract.
• Completion of IOSH Managing Safely or a similar qualification.
• Customer care and relationship-building skills.
• Experience in conducting surveys throughout client sites and preparing accurate reports.
• Ability to interact directly with customers in a professional manner and represent the company.
• Positive, self-motivated, proactive individual.
• Ability to work independently and as part of a team.
• The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances.
• The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules.

If you're ready for your next challenge, please apply today!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Mobile Operations Manager (Multi Skilled / AC background) - Facilities Company - Glasgow based with travel required

An excellent opportunity has arisen to join one of the leading companies in the facilities industry. They are looking for an experienced Mobile Operations Manager to work on prestige contracts for our client.

The main purpose of the job will be to ensure that technical operations are maintained to a very high standard and also contractual obligations are met.

The manager will also need to maintain the site's PPMs to 100% completion at a high quality level and update the asset register on a routine basis.

The manager will also be responsible for ensuring compliance is conducted, and that all requests are responded to for a client with a high service level and will also be a key player in the technical pro-active approach on risk minimisation.

The main duties will also include:

Manage all technical issues.
Supervise a team of engineers.
Manage agreed KPI and SLA’s.
Responsible for managing the contracts H&S and environmental performance on site.
Responsible for managing the company’s quality procedures on site.
Recruitment of any new staff required on sites.
Responsible for the technical development of all staff, which will include annual appraisals.
Management of client relationships on a daily basis.
Management of all reports.
Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
Responsible for the permit system.

Applicants for this role must be able to demonstrate the following:
Qualified in commercial gas, Fgas and or electrical qualifications.
Strong technical engineering understanding.
Previous experience of managing large engineering teams.
Experience of service delivery in high profile contracts.
Ability to communicate both verbally and in writing with all levels of staff and clients.
Ability to manage and prioritise a demanding and varying workload.
Ability to deliver projects on time and on budget.

- The package for this role includes:
Salary up to 50K - 25 days holiday plus bank holidays
- Private Healthcare
- Electric company car

About the team
Network Operations are pivotal in monitoring all active assets and overseeing the operation of the passive assets, including 3,500km of water mains and 3,500km of sewerage to provide safe drinking water supplies and sewerage collection.
About your new role
As a Network Operations Officer  Water, you will be responsible for providing expert advice for the effective operation of City of Gold Coasts water distribution network.
What you'll be responsible for

Scope, plan and coordinate water network planned and unplanned shutdowns.
Manipulate the water network to manage supply to customers.
Undertake investigations based on SCADA, IoT and GIS data.
Review design and pre-construction drawings.
Proactively investigate networks for GIS discrepancies.

We're looking for people who have


An understanding of SCADA and logging devices
Experience in data analytics
An ability

... Click here to view more detail / apply for Network Operations Officer

Data Center Operations Lead - Drive Daily Operational Excellence

Are you an experienced data center professional with a passion for leading teams and ensuring operational uptime? We are seeking a motivated Data Center Operations Lead to join our world-class facilities.

In this crucial role, you will supervise a team of data center technicians and coordinate all daily operations across our state-of-the-art data centers. From monitoring critical infrastructure and systems, to responding to alerts and incidents, to enforcing processes and procedures - you will be the frontline leader ensuring seamless operations.

Key responsibilities include:

• Lead and develop a team of data center technicians and vendor staff
• Oversee monitoring of data center facilities, environment, power, cooling, etc.
• Rapidly identify, troubleshoot and resolve any operational issues or downtime
• Administer service desk for data center tickets and requests
• Liaise with cross-functional teams on maintenance, upgrades and support
• Assist with disaster recovery planning, testing and documentation
• Conduct operational reviews and report on gaps, risks and improvements
• Maintain comprehensive asset documentation and compliance records
• Provide training to uplevel the data center operations team

The ideal candidate will bring:

• Bachelor's/Associate's in IT, Computer Science or related technical degree
• 5+ years of data center operations and facilities management experience
• 2+ years supervising/leading a technical operations team
• In-depth knowledge of data center infrastructure like HVAC, fire suppression, UPS
• Experience with monitoring tools, ticketing systems and incident management
• Familiarity with change management, disaster recovery and compliance
• Excellent troubleshooting skills and proven problem-solving ability
• Strong communication skills for cross-team collaboration
• Data center certification (CDCP, CDFOM, etc.) is preferred

Take your career to new heights and lead best-in-class data center operations. Apply today!

We are looking for an experienced Operations Manager with a background in FM hard services delivery and small works project management. You must be able to show experience as people manager having managed both direct teams or individuals and sub-contractors ensuring high levels of delivery within a SLA's and KPI's environment and managed, monitored and controlled costs ensuring achievements of financial targets. As you will play a key role in the audit process you will be experienced in management information, operational finance and reporting.

You will be pivotal in engaging and managing key stakeholder relationships including managing multi-disciplinary teams. Holding an IOSH (or equivalent) certificate you will also be able to demonstrate an awareness of H&S regulations.

Proficient in IT and Microsoft Office you must hold a minimum standard of C&G Level 3 or equivalent in mechanical, electrical, building services or a similar hard services trade.

Job Objectives and Responsibilities

-To support the Account Manager in the profitable, efficient, and safe running of the contract in compliance with the MITIE SGOV NEC4 contract T&C's.

-To assist the Account Manager with the budget and P&L for the contract to ensure financial targets are met where applicable to the role.

-Ensuring service delivery is of the highest level, meets and exceeds the contract SLA's/KPI's.

-To meet statutory compliance targets under your remit as required

-Ensure that all P2(Part of contract) works are carried out within the contract comprehensive and materials budget.

-Ensure that all P6 (Chargeable) small works projects or otherwise under your control are completed within time scales and budget.

-Obtain and review competitive quotes from our supply chain and make accurate proposals to the client for cost vs. quality on small works or special projects as assigned by the account manager.

-Support directly with the management of the CDM and QHSE as required across all contracts works as directed by the account manager.

-Deliver small works quotes and special projects within SLA as per contract T&C's as and when assigned by the account manager.

-Support the client in developing a full comprehensive scope of works for any required works.

-To successfully manage and challenge on resources, materials, and equipment usage to ensure delivery of service excellence, high standards of maintenance, statutory compliance across all planned and reactive M&E equipment and fabric maintenance in the most economical and effective manner whilst following company guidelines and policies,

-Utilisation of security cleared MFA's and SME's

-Utilising support from managers and engineers, ensure the day-to-day activities of labour, materials and sub-contractors are in compliance with company policies and procedures, health and safety, quality and environmental systems.

-To support the Account Manager and Compliance & Performance manager with the management, control and auditing of sub-contractors, sites and projects as directed by the account manager.

-Ensure completion of site inductions and all other relevant H&S documentation for all sub-contractors on site.

-Prepare incident/investigation reports communicate any building related incidents that occur following the escalation process.

-Alert your line manager and client to any facilities related issues that may affect day-to-day business operations.

-Develop and maintain robust site logbook management and compliance documentation for all required assets, systems and personnel.

-Understanding and utilisation of all required Mitie and client systems including CAFM or 3rd party portals

-Ensuring statutory and contractual compliance in line with company and client procedures

Main Duties

-Participate in the preparation and development of site-specific life cycle replacement programmes, FMR's and condition surveys and delivery streams as required for each.

-Monitoring our own team and sub-contractors by carrying out audits on work completed and instigating corrective Actions if required.

-Implement our Health and Safety policy and Procedures to ensure the safety and welfare of all employees, sub-contractors, end users and the public.

-Production of monthly Health & Safety Reports.

-Ensure the timely supply of site management information as and when required.

-Work with the energy manager to implement procedures to ensure innovative and effective energy and utilities management and monitoring.

-Timely production of all required service reports.

-Support with site setup/refresh to achieve best-in-class service delivery and site management from an electronic and physical paperwork administration level.

-Aid in supporting the compliance and performance manager where required with technical knowledge or as instructed by the account manager.

-Obtain best value quotations from approved sub-contractors for additional works as required.

-Liaising with site client FM and key personnel on building related issues.

-Attend planned review meetings with key personnel on site and seek resolution for any issues raised.

-Provide effective communication with all building users and other client appointed sub-contractors.

-Take ownership for buildings within remit, ensuring high standards are reflected across all sites in regards to assigned duties/tasks

-Utilise daily business systems such as CAFM and additional required systems to monitor contract and workstream performance.

-Compliance is to be regularly audited and ensure that all site certification is up-to-date from a technical standing and reports are consistent and of good detail.

-It is a requirement to support the OOH team remotely to provide advice and escalation updates as per policies. To liaise with other Management and engineer's, communicating who is available in the case of an escalation or emergency.

-Ensure that all relevant technical information from all regions is captured on Share Drive/Electronic Form to ensure ready access for all who require.

-Regularly attend all sites in remit, providing advice and assistance to Engineers as required

-Ensure that Site Log books are audited and contain relevant and up-to-date/accurate information

-Undertake all required Health and safety Training as requested by your Line Management.

-Review and maintain CDM (Construction Design Management) documentation, ensuring all relevant

Skills Required

-Excellent understanding and knowledge of hard services provision- with relevant qualifications

-Must be able to communicate, motivate, control, organise and manage staff and contractors effectively

-Must have previous experience in a similar role

-Financially competent i.e. previous budgetary experience.

-Organised and able to meet deadlines.

-Conversant with relevant legislation and compliance issues

-Ability to write reports.

-Be pro-active and able to prioritise effectively

-Demonstrable subcontractor management skills

-Decision-maker with a flexible approach

-Excellent written and oral communication and Microsoft Office skills.

-Have a full apprenticeship and engineering qualification (not trade specific)

Person Specification

-Must hold relevant and updated qualification in their specialist field.

-Must have at least 2 years experience in a similar role which can be demonstrated

-Be an effective leader and have excellent personnel management skills

-Good oral and written communication skills.

-Good knowledge of all aspects of Health and Safety

-Must be self-motivated, a good Team player and have a proactive approach.

-Should have a “Can Do” approach and portray a positive attitude

-Must be able to gain Disclosure Scotland and necessary SC security clearance in role but BPSS pre start.

-Willing to travel

Health and safety responsibilities

-Follow Group and company policies and procedures at all times;

-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

-Use all work equipment and personal PPE properly and in accordance with training received;

-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

-Ensure Group and company safety arrangements and procedures are followed at all times.

-Report any apparent deficiencies in systems of work or equipment provided that may present an unnecessary danger or risks to health and safety.

-Use all work equipment and personal PPE properly and in accordance with training received.

-Report any accidents, near misses, Hazards and cases of ill health to the Line Manager.

-Assist the company during investigations of accidents and safety related incidents.

-Work safely at all times giving due consideration for the safety of others.

-Notify line management of safety training needs.

-Assist the business in improving safety systems and performance through consultation, co- operation and communication.

-Inform the line manager of any physical or mental condition that affects the ability to work safely.

-Carryout tool box talks as per schedule provided by Contract Manager/Supervisor / Health and Safety Manager.

-Ensure that all sub-contractors are working in a safe manner.

-Issue permits To Work for sub-contractors and In-house staff as required.

-Ensure Method statements and risk assessments are provided by sub contractor.

-Ensure all health and safety procedures are being adhered at all times.

-Ensure that all in-house staff and sub contractors work duties are carried out in a safe, efficient and competent manner, complying with but not limited to:-

-a) Environment, Quality and Safety legislation.

-B) Trade and Company Standards

DWP. Digital with purpose.

• Are you an experienced IT leader with the skills and knowledge to guide and support team of high-performing engineers?
• Do you have an inquisitive mindset, the drive to continuously improve systems, and a passion for solving complex problems?
• Are you interested in using latest technology to create innovative solution and create better service for millions of DWP users?
• Are you looking for an environment that champions continued learning and shared best practices, as part of a collaborative community?

DWP Digital is transforming the way government services work, and we're hiring the best digital talent to work in agile, multidisciplinary teams to deliver these changes, making over services easier to find, access and use.

We're looking for a driven Lead Application Operations Engineer to work on central systems and services that make a difference to the services DWP delivers, and to the lives of people all across the UK.

If you want to be part of our expert community, click apply now to start an application.

As a Lead Application Operations Engineer, you will be:

• Managing a team of Application Operations Engineers, using your extensive experience, knowledge and skills to help support and guide them through complex IT systems issues.
• Accountable for the support of a portfolio of applications from a technical and IT Service Management perspective, providing incident, change and problem management, actioning immediate solutions, reviewing causes and lessons learned.
• Providing technical expertise and leadership to ensure service issues are rectified and new projects progress effectively.
• The main point of contact for customer queries, leading the discussions around the future roadmap of services.
• Managing stakeholder relationships across technical and non-technical teams, to establish collaborative ways of working and effective communication.
• Utilising your knowledge of service management frameworks (predominantly ITIL4 and Agile) to educate fellow team members. You'll ensure ITSM best practice is applied across your assigned team and the wider function.
• Promoting automation, service improvements and the removal of repetitive manual tasks, allowing teams to focus on tasks that require their unique insights and experience.

Your essential skills and experience:

• Service Management experience, including practical working knowledge and understanding of ITIL Service Management Framework to deliver a quality service to end-users.
• Experience operating in a senior leadership role, providing task management to teams which carry out full range of Service Management duties and building strong relationships with a diverse range of stakeholders and services.
• Strong technical ability on a range of technologies and systems resulting in improvements to services. Including the sharing of best practice and implementation of improvements across multiple teams

Details. Wages. Perks.

You'll be based in our brilliant digital hub in Newcastle. It's a great site, with facilities like sports courts, restaurants, and a gym. We're just across the road from Longbenton Metro

We also have all the tools and tech to work flexibly. We operate a hybrid working model. You can currently expect to work from home 60% of the time.

We offer competitive pay of up to £63,517 per annum.

You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £18,400 a year.

You'll get a generous leave package starting at 25 days, rising to 30 over time.

Plus, all the usual bank holidays, and the option to take up to 3 extra days off a month on flexi leave.

We have a benefits package built around your work-life balance, which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off for volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities

Click 'Apply' for more information and to start an application on Civil Service Jobs .

Key Responsibilities:

• Develop policies and practices to maintain the backend infrastructure/systems of the platform as a service and protect against cyber-attacks.
• Ensure security compliance and system availability according to contractual requirements.
• Ensure timely reports submission.
• Develop maintenance and backup procedures.
• Ensure systems run efficiently and smoothly by monitoring performance and troubleshooting issues.
• Handle escalation and review incident reports and provide resolution/prevention
• Develop and implement strategies for improving productivity.
• Participate in tender preparation/submission.
• Manage vendor relationships and fronting customers on infrastructure/systems related issues.
• Ensure the system and management platform are well maintained according to the contract requirements including upgrading/ scale up the system to support the growth of the business
• Manage a team of application and system engineers.

Requirements:

• Strong technical knowledge in Windows OS and Linux (CentOS), High Availability design, VM and GPU processing.
• Ability to handle multiple responsibilities in a fast paced and performance driven environment
• Able to converse well with customers on enquiries
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Good knowledge of the security and surveillance solutions landscape and industry trends, preferred

Education & Experience:

• Degree in Computer / Electronics Engineering or equivalent with at least 10 years of relevant working experience or
• Diploma in Computer / Electronics Engineering or equivalent with at least 12 years or more of relevant working experience
• Candidate who doesn’t meet the number of years of relevant working experiences as IT manager but able to demonstrate the leadership and the domain knowledge may also be considered

Rentokil Initial是全球最大的商業服務公司之一，在歐洲、北美、亞太和非洲的主要經濟體中運營。公司擁有57,000多名員工，在90多個國家提供一系列的支持服務。

能多潔香港作為領先的害蟲控制、洗手間衛生和工作場所衛生解決方案提供商，在香港擁有超過59年的經驗，擁有約400名專業專家的廣泛網絡。我們獲得BSI頒發的ISO 9001質量管理體系、ISO 14001環境管理和ISO 45001職業健康和安全管理認證。

作為環境衛生方面的專家，我們不斷創新和改進我們的解決方案，為客戶提供一致的優質服務。

我們的使命是 "保護人民，改善生活，維護地球" ('Protecting People, Enhancing Lives, Preserving our Planet')，通過提供蟲害控制和衛生解決方案等保障服務，使我們的客戶能夠專注於他們最擅長的領域。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.

Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.

As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.

Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Responsibilities:

• Responsible for preparing and presenting pest control report for clients
• Coordinate with other departments on implementation of pest control project and monitor the progress
• Respond to complaints and resolve issues to the clients’ satisfaction
• Assist Technical Supervisor in the periodical review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness
• Assist Technical Supervisor to identify training and staff development needs; conduct field or classroom training for Technicians, Sales or other departments and he customers
• Handle ad hoc projects assigned by Supervisor

• Higher Diploma and above
• Fresh Graduates are welcomed  
• Candidate with relevant working experience is an advantage
• Self-motivated, able to work under pressure and strong sense of responsibility
• Detailed minded, well organized and quick response
• Excellent customer service skills, effective interpersonal, presentation and communication skills
• Good command of spoken and written English and Chinese
• Proficiency in MS office applications
• Outdoor work is required

• Competitive salary package
• 13-month salary
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
• Offer learning & development and training program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards