Total 13 Operations Supervisor job vacancies in Information Technology category in The United States of America

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 03/11/2024

CLOSING DATE: 03/16/2024 AT 12:00AM MIDNIGHT

SALARY: $116,666.00 - $192,366.00 Annually

CLASS DESCRIPTION

The Baltimore City Department of Transportation (DOT) is searching for a Deputy Director for Planning. DOT is responsible for the planning, design, building and maintenance of 2,000 miles of roadways; 7 miles of interstate highways; 298 bridges and culverts; 3,600 miles of sidewalks, curbing and gutters; 456 miles of alleys; 72,000 streetlights; 1,300 signalized intersections; and 250,000 traffic and informational signs within the City of Baltimore. Additionally, DOT leadership coordinates regularly with the Maryland Department of Transportation on transit supportive infrastructure, major collaborative projects, and state and federal funding for roadway and bridge projects within the City of Baltimore. All Departmental activities are focused on re-envisioning and altering public rights of way to better serve all neighborhoods, all roadway users, and to ensure equitable investment across the City.

ESSENTIAL FUNCTIONS

• Provides vision, oversight, and management for the assigned divisions: Transportation Services and Planning for the Department of Transportation. Employs practices and creates a positive culture to ensure attraction and retention of qualified staff.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service, and staffing levels.
• Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs.
• Reviews, formulates, and recommends new and amended transportation policy and legislation.
• Monitors and comments on regional, state, and federal actions, program, and plans impacting the Agency and other local transportation services; provides analysis about the impacts.
• Directs transportation policies, programs, and initiatives to align with the Agency and City goals to improve safety, accessibility, economic opportunity, and quality of life for citizens.
• Fosters strong partnerships with local, state, and federal stakeholders, as well as non-profit and private sectors to enhance and advocate for the City’s transportation needs.
• Manages 6-year Capital Improvement Program (CIP) establishing DOT funding priorities.
• Develop alternative funding mechanisms and lead grant development, application, and compliance efforts; guides the appropriate programming of transportation funds, from all sources, to plan for, develop, and implements a wide variety of multi-modal transportation projects to achieve the goals of the Comprehensive Transportation Plan and Agency/City Administration goals.
• Coordinates all multi-modal functions of the Department, to include but not limited to, Transit, Dockless Vehicles, water taxi, bicycle mobility, and support efforts to implement Complete Streets.
• Seeks innovative solutions to promote sustainable urban design components making the City more safe, accessible, and livable.
• Supports and improves community involvement and active public engagement; and provide annual reviews and updates as required.
• Responds to and resolves difficult and sensitive inquiries and complaints.
• Assists in preparing correspondence and presentation materials to audiences such as neighborhood associations, elected officials, stakeholder organizations, and City Administration; and prepares and presents reports and other necessary correspondence.
• Serves on a variety of boards, commissions, and committees.
• Works closely with senior management team to maintain effective internal coordination between various functions of the Department and external communications with other City agencies and quasi-agencies.
• Serves as the liaison for planning, bicycle planning, capital programming, and sustainable transportation activities with other divisions, departments, and outside agencies.
• Negotiates and resolve sensitive and controversial issues within DOT, City Government, organizations, property owners and their representatives, as well as with utilities, developers, and any other entity requesting permission to work in the public space that relates to this portfolio.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree in planning or a transportation discipline from an accredited college or university.

AND

EXPERIENCE: Have 10 years of relevant experience with five years of experience in a managerial capacity.

OR

NOTES(EQUIVALENCIES): Have a master’s degree in planning or Transportation with 7 years of relevant experience with five years of experience in a managerial capacity may be substituted.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles and practices of sustainable transportation solutions.
• Skill in the application of planning methods and principles to problems of design and construction.
• Ability to interpret City, State, and Federal codes, standards, policies, and technical requirements.
• Ability to work effectively with others.
• Ability to effectively communicate orally and in writing.
• Ability to coordinate and schedule the work of others.
• Ability to develop and implement a wide variety of multimodal transportation systems.
• Ability to plan, coordinate, supervise, and evaluate the work of staff.

NOTE: Consideration may be given to a combination of experience and/or education. This position reports directly to the Director of Transportation and will have frequent contact with the Agency Leadership, the Mayor’s Office, members of City Council, transportation agency partners at the regional, state, and federal levels, and other stakeholders including coordination of planning, development, and utilities. This is a benefited, at-will position serving at the pleasure of the Director of Transportation.

Relocation expenses not covered.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 03/07/2024

CLOSING DATE: 06/07/2024 AT 12:00AM MIDNIGHT

SALARY: $83,165.00 - $132,947.00 Annually

CLASS DESCRIPTION

The Baltimore City Fire Department-Office of Emergency Management is seeking a Deputy Director of Preparedness and Administration/Operations Officer IV. Qualified candidates will have management-level experience in public policy and administration, public safety, emergency management, or other relevant experience; possess excellent analytical, communication (written and oral), organizational, and problem-solving skills. 

ESSENTIAL FUNCTIONS

• Serve as Executive on-call, as needed.
• Serve as a Policy Advisor to the OEM (Office of Emergency Management) Director and other leadership within the City.
• Provide strategic leadership and planning.
• Supervise Planning, Preparedness, and Finance Section staff members – 6-8 employees.
• Maintain and build all budgets/grant funding to include General Funds, SHSP (State Homeland Security Program), UASI (Urban Areas Security Initiative), HMEP (Hazardous Materials Emergency Preparedness), and EMPG (Emergency Management Performance Grant) with the Finance and Administration Section Chief.
• Attend UASI/UAWG (Urban Area Working Group) Committee, General Sessions, Fiscal Representatives, and Executive meetings.
• Co-Chair the Local Emergency Planning Committee (LEPC) and oversee the entire program, planning, meetings, etc., as needed.
• Coordinate the ongoing update and maintenance of the City of Baltimore Emergency Operations Plan (EOP) in partnership with stakeholders and compliance with local planning standards and requirements.
• Coordinate with the City of Baltimore agencies and external stakeholders to develop and/or maintain Continuity of Operations (COOP) and Hazard Mitigation plans.
• Assume an EOC (Emergency Operations Center) leadership role as needed during times of activation.
• Manage human resources tasks for OEM, including, but not limited to, coordinating human resources activities; leading interview process with BCFD (Baltimore City Fire Department) HR; identifying funding sources for personnel; identifying interviewees for positions; maintaining employee personnel records; optimizing personnel assignments; managing onboarding and training for new employees.
• Perform payroll duties within the Workday platform.
• Assign tasks, monitor progress and workflow, and establish work standards for staff.
• Document all grant program processes and procedures.
• Prioritize OEM goals and objectives to meet budget performance measures.
• Participate in City Council Hearings and City Council Committee meetings.
• Participate in legislative planning and preparation sessions with Legislative Affairs.
• Serve as the primary point of contact for FEMA Public Assistance projects during times of declared disaster.
• Develop recommended courses of action for decisions on plans, policies, and budget allocation to affect change and reach objectives to meet communities' social, economic, and physical needs, focusing on equitable distribution of services.
• Build relationships with key stakeholders (nationally, statewide, and/or locally) as required to achieve the agency’s or City government’s mission.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree in business administration, Public Administration, Management, or a related field from an accredited college or university.

AND

EXPERIENCE: Have five (5) years of experience in professional-level administration.

LICENSES, REGISTRATIONS, AND CERTIFICATES: Maryland Class C Driver’s License or out-of-state equivalent and ability to obtain a city driving permit.

PREFERRED QUALIFICATIONS: A master’s degree in public administration, Political Science, Emergency Management, Public Health Preparedness, or a similar field described above; 2+ years of professional experience working with Federal grant programs; a background in the development of catastrophic planning initiatives; and experience with project management, especially regarding large emergency management planning projects. Experience working in an Emergency Operations Center setting.
 

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of business and public administration principles, practices, and procedures.
• Knowledge of standard office management methods
• Knowledge of organization structure, staffing patterns, and administrative controls
• Knowledge of grant application and submission processes, as well as knowledge of grant award management and tracking.
• Knowledge of the emergency response systems, disaster management principles and practices, FEMA regulations, and policy is preferred.
• Ability to plan, organize and direct the work of others.
• Ability to present recommendations clearly and concisely.
• Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations, and procedures.
• Ability to speak and write effectively.
• Ability to maintain the confidentiality of sensitive information.
• Ability to communicate effectively with co-workers, staff of other agencies, and the general public.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 03/07/2024

CLOSING DATE: 06/07/2024 AT 12:00AM MIDNIGHT

SALARY: $68,289.00 Annually

CLASS DESCRIPTION

The person hired for this position will support and manage the Blueprint for Maryland’s Future career advising component. The Blueprint is landmark legislation that includes comprehensive changes to Maryland’s early childhood and public schools. By increasing education funding by $3.8 billion each year over the next ten years, the Blueprint will enrich student experiences, accelerate student outcomes, and improve the overall quality of education in Maryland.

A key pillar of the Blueprint is to ensure that all Maryland students are given the support needed to be college—and career-ready by the 10th grade and pursue the post-second pathway most aligned with their skills and interests.

The energetic person hired for this position will work collaboratively with the Mayor’s Office of Employment Development, Baltimore City Public Schools, and Baltimore City Community College to develop, implement, and manage the delivery of Blueprint’s career advising services to Baltimore City School students.

The ideal candidate will have experience in team and project management, sharp attention to detail, strong communication skills, and expertise in workforce development or other related fields. They will also be able to work with a diverse set of stakeholders and have some experience in data collection and analysis.

ESSENTIAL FUNCTIONS

• Lead efforts in providing resources within the Blueprint initiative to students who speak Spanish as their first language.
• Supervise and support a team of 15 (3 supervisors managing up to 46 coaches)
• Assist in developing Blueprint’s career advising curriculum and delivering services to City School students.
• Work collaboratively with Blueprint stakeholders at MOED, Baltimore City Public Schools, and Baltimore City Community College
• Deliver an engaging orientation process for newly hired Career Coaches and provide technical assistance.
• Oversee workflow to assist employees in knowing their job responsibilities and delegated duties.
• Collect data on efforts by career coaches and submit performance reports.
• Develop partnerships within the school setting to align the services and needs of students.
• Meet deadlines and complete work in an accurate, thorough, and timely manner.
• Identify resources to support students being served.
• Perform other related duties as required.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have an Associate of Arts or bachelor’s degree from an accredited college or university. Must be able to speak and write Spanish fluently.

AND

EXPERIENCE: Have two – four (2-4) years of experience in leading human services, workforce, or educational initiatives.

OR

NOTES(EQUIVALENCIES): Have an equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to lead and support a team to accomplish shared vision and goals.
• Thorough knowledge of workforce development services and programs for youth
• Passion for economic and racial justice issues and supporting youth to accomplish their career goals.
• Experience using data to manage performance.
• Ability to establish and maintain effective working relationships with other agencies (City Schools, MOED, BCCC, public and private), community partners.
• Ability to communicate effectively both orally and in writing and to make presentations to diverse groups.
• Ability to assign and review the work of subordinate employees.
• Ability to use word processing, spreadsheet, and database applications (i.e., MS Word, Excel, Access, Outlook, etc.)

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 03/06/2024

CLOSING DATE: 06/06/2024 AT 12:00AM MIDNIGHT

SALARY: $72,624.00 - $94,411.00 Annually

CLASS DESCRIPTION

The Baltimore City Department of Housing and Community Development is seeking an Operations Officer II, Director of Special Operations, Code Enforcement for our Code Enforcement and Emergency Management Division – Special Operations, Emergency Management and Human Services Section.

ESSENTIAL FUNCTIONS

• Continually analyzes data to describe, predict, and improve performance while leading a team of Senior Inspectors in the observation and documentation of unique and isolated issues of property maintenance and code enforcement.
• Routinely employs, written and verbal communication to advise, inform, and educate employees colleagues and provide updates to senior management staff.
• Prepare and present reports through data visualization and onsite investigations (quantitative, and qualitative).
• Performs as a project manager coordinating operations across multiple agency, internal and external partners to provide security, cleaning, boarding, and ombudsman services for vacant buildings and the mitigation of illegal tenancy throughout the City of Baltimore.
• Contributes to the review and edit of processes aimed at the dissemination of defining operating policies, standards, practices, and procedures for those cases occurring outside the normal boundaries of property maintenance and code enforcement issues.
• Payroll review and approval and other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree in business administration, public administration, management, or related field from an accredited college or university.

AND

EXPERIENCE: Have four (4) years of experience in professional-level administrative, operations, or technical work.

 OR

NOTES (EQUIVALENCIES): Have an equivalent combination of education and experience.    

LICENSES, REGISTRATIONS AND CERTIFICATIONS:

Must have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles and practices of public and business administration and management, including the process of planning, organizing, staffing, directing, and controlling.
• Knowledge of methods and procedures for the collection or organization, interpretation, and presentation of information.
• Knowledge of the basic principles of accounting, budgeting, fiscal controls, and statistics.
• Knowledge of management practices and methods.
• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
• Ability to prepare and present reports or recommendations clearly and concisely.
• Ability to compile financial and operational data and to analyze charts and reports and statistical and budgetary statements.
• Ability to coordinate the activities of various organizational units.
• Ability to plan, organize and direct the work of others.
• Ability to research and write complex narrative and statistical reports
• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
• Ability to establish and maintain effective working relationships with city officials, community, and business groups.
   

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

OPENING DATE: 02/16/2024

CLOSING DATE: 03/17/2024 AT 12:00AM MIDNIGHT

SALARY $45,127.00 - $54,376.00 Annually

EDUCATION ACCREDITATION: Applicant’s education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

ELIGIBILITY: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

CRIMINAL BACKGROUND CHECK: Eligible candidates under final consideration for appointment to this position identified as positions of trust will be required to authorize the release of and successfully complete a Fingerprint check.

PROBATION: All persons, including current City employees, selected from this position will be on probation for 6 months.
 

CLASS DESCRIPTION

A Radio Dispatcher Supervisor plans and coordinates the work of radio dispatchers operating two-way base radio, telephone and related communications equipment and resolves public complaints and inquiries concerning City services. Work of this class involves supervising subordinate radio dispatcher personnel.

Incumbents receive general supervision from a technical superior. Employees in this class may be required to work a rotating shift to ensure coverage on a 24-hour, seven-day basis. Work is performed in an office setting where the employee seldom encounters uncomfortable environmental or hazardous working conditions. Work requires minimal physical exertion.

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: Have graduated from an accredited high school or possession of a GED certificate.

                                                                    AND
EXPERIENCE: Have five years of experience in operating two-way base radio and related communication equipment.

                                                                     OR

EQUIVALENCIES: Have an equivalent combination of education and experience.

KNOWLEDGES, SKILLS AND ABILITIES

• Knowledge of Federal Communications Commission rules and regulations.
• Knowledge of the operation of communications equipment.
• Skill in the operation of communications equipment.
• Ability to compile and maintain records and reports.
• Ability to train new employees.
• Ability to enforce Federal Communications Commission rules and regulations.
• Ability to establish and maintain effective working relationships with others.
• Supervisory ability.

EXAMINATION PROCESS

Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.
 

If you have questions regarding this position, please contact Katrina Bayton, Recruitment & Talent Acquisition Specialist II via email at Katrina.Bayton1@baltimorecity.gov.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

POSTING DATE: 02/09/2024

CLOSING DATE: 05/09/2024 12:00 Midnight

SALARY: $83,165.00 - $132.947.00 Annually

Position Overview

The City of Baltimore Department of Human Resources has an immediate opportunity for a Benefits Manager to assist in the overall administration of the City of Baltimore’s health and wellness benefits programs for all active employees, retirees and their benefits.

Essential Duties and Responsibilities:

• Under direction of the Chief of Benefits, manages the day-to-day operations for the benefits office.
• Leads and oversees the Workday Enrollment System functions for active, retirees, and dependents including ACA employees, COBRA, and FSA.
• Streamline and implement new benefits processes and address disruptions.
• Ensures timely integrations of the new vendors and submission of enrollment data files. 
• Provides accurate premium reports to vendors.
• Works with BCIT Workday Team, HRIS, Payroll, Retirement System, Departments/Agencies, and External Partners to resolve operational issues.
• Ensures high levels of customer service when dealing with employees, retirees, dependents, and the public.
• Assists Employee Benefit Supervisor, Accounting Supervisor, and Benefits Manager in resolving the enrollment issues, weekly arrears billings, vendor disruption files, retirement system disruption reports, missing premiums, and refund issues. 
• Performs supervisory functions in the absence of the Benefits Chief. Also supervise the Benefits Managers and Staffs, when directed.
• Handles special projects when assigned by the Benefits Chief.
• Assists the Open Enrollment Manager during the open enrollment period and complete the pending business process actions in Workday, 14 days before the open enrollment begins.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Management, or related field from an accredited college or university and 7 years of related experience.
• Strong supervisory skills required.
• Knowledge of coordinating and managing employee and retiree healthcare benefit programs and plan designs
• Ability to direct and implement new healthcare benefit programs and enhancements
• Ability to communicate effectively both orally and in writing
• Ability to strengthen good professional relationships with consultants, vendors, HR managers, labor management and union representatives
• Skill in resolving complex issues
• Detail and multi-task oriented
• Knowledge of technical computer application such as Microsoft Word, Excel, Power Point
• Knowledge of HIPPA, COBRA, FMLA
• Ability to evaluate, analyze and maintain records and audit information to ensure continual data integrity.

NOTE: Those eligibles who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

A letter of interest and salary is required at the time of application submission.             

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

                                Baltimore City is an Equal Opportunity Employer

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 02/09/2024

CLOSING DATE: 05/09/2024 AT 12:00AM MIDNIGHT

SALARY: $83,165.00 – $108,056.00 Annually

CLASS DESCRIPTION

The Baltimore City Department of Housing and Community Development is seeking an Operations Officer IV/ Director of Project Development for the Development Division – Land Management Section.

The Baltimore City Department of Housing and Community Development (DHCD) was created in 1968 to consolidate local community development efforts with housing and building code enforcement. With over 400 employees, DHCD strengthens City neighborhoods by attracting investors, developers, and homebuyers. Through the administration of Community Development Block Grant (CDBG), HOME funds, City bond funds, and other creative financing mechanisms, DHCD finances and guides strategic development projects to meet housing and neighborhood needs. The Land Management section of DHCD’s Development Division is responsible for the strategic acquisition and disposition of land for future redevelopment. The Project Development team works closely with other City Agencies and private developers and focuses primarily on complex or large site assembly and real estate transactions that often include complex financing.

ESSENTIAL FUNCTIONS

• Manages a team of Real Estate Officers that serve as project managers various projects and transactions.
• Oversees the acquisition, disposition, and negotiation of sale of City-owned property for a variety of public or private redevelopment projects.
• Provides training to team and within the Development Division on processes and procedures.
• Routinely works with other City Agencies and State Agencies and real estate professionals to help facilitate land assembly, property transfers, property appraisals/title work, land recordation and contracts.
• May perform as a project manager for a budgeted project that is intra-divisional or programmatic in scope.
• Contributes to the modification and creation of policy, procedures, contracts, and regulations for specific areas of the Division and Agency. Routinely employs, written and verbal communication to advise, inform, and educate.
• Team administration and other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree in real estate development, Urban & Regional Planning, or related field from an accredited college or university.

AND

EXPERIENCE: Have 6 years of experience in real estate development, community development, project management and team management. Previous work lead experience may be required.

OR

NOTES(EQUIVALENCIES): Have an equivalent combination of education, project management and team management may be accepted.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work in close collaboration within the Agency and Inter-Agency and external partners to ensure the real estate deals and projects complement DHCD’s goals and strategies.
• Ability to understand housing markets and the impact on property acquisition and disposition.
• Ability to organize, track and process many projects and varying timelines.
• Ability to interpret and apply a variety of laws, rules, regulations, standards, and procedures.
• Ability to plan, organize and direct the work of others.
• Ability to research and analyze complex challenges and offer solutions.
• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
• Ability to establish and maintain effective working relationships with city officials, community, and business groups.
• Knowledge of the principles and practices of real estate development & transactions and land planning, including review of pro-formas and financing packages.
• Knowledge of methods and procedures for the collection or organization, interpretation, and presentation of information.
• Knowledge of the various social, civic, and other community organizations.
• Knowledge of modern office equipment including copiers, computers, calculators, scanners, etc.
• Proficient with Microsoft Office programs

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 02/05/2024

CLOSING DATE: 05/05/2024 AT 12:00AM MIDNIGHT

CLASS DESCRIPTION

The position involves a range of duties, skillsets, and relationships. It requires an entrepreneurial approach to community development combined with knowledge and aptitude for grants management and fiscal oversight. Broad functions of the position include:

• Developing and monitoring annual Pimlico Local Impact Aid spending plans, which consists of collaborating with City agencies and community partners on budget requests and appropriations for funds, and developing contracts with and monitoring performance by external grantees.
• Administering and monitoring the annual Northwest Neighborhood Grants Program, which is a competitive grant that supports community-led projects in Northwest Baltimore.
• Providing support to and facilitation of the Pimlico Community Development Authority (PCDA), the advisory body appointed by the Mayor and State Senate to provide oversight and input on the annual spending plans and development and monitoring of initiatives funded with Pimlico Local Impact Aid.
• Providing project coordination, and cross-disciplinary support for agencies and outside partners in developing and implementing initiatives.
• Coordinating with community planners and real estate development officers to provide support, collaboration, and connections to resources for communities and other stakeholder groups within the Pimlico impact area on strategic initiatives, projects, and City services that advance the community’s goals.

This position may also be involved as a contributor to broader City-sponsored or City-supported issues and initiatives that relate to programming of VLT funds or the objectives of the Park Heights Master Plan and other approved community plans. Examples include: Park Heights Impact Investment Area initiatives; Main Streets and other business development initiatives; support for housing initiatives including developer incentives, home repair grants, and senior home repair grants; capacity-building for community organizations; and public art, events, and festivals, among other implementation priorities.

ESSENTIAL FUNCTIONS

• Develop, administer, analyze, and monitor multi-year and multi-tier spending plans (approx. $4-6M per year), which shall include (40%):
  • Work closely with the PCDA, City agencies, and community partners in the creation and administration of annual spending plans for community development, and ensure the spending plans are reflected properly in the city budget;
  • Oversee public review process.
  • Support and monitor administration of funded projects in conformity with spending plans and master plans.
  • Compile and analyze fiscal and programmatic progress reports to the PCDA and State of Maryland on a quarterly basis.
  • Foster transparency and accountability by preparing, presenting, and disseminating financial and programmatic reports to the general public.
• Serve as staff support to the PCDA, including (10%):
  • Facilitate PCDA participation and leadership in the creation of the annual spending plans.
  • Facilitate the process for selection and appointment of new PCDA members.
  • Create and maintain PCDA Program web pages, author and update content.
  • Schedule meetings and develop agendas consistent with Maryland Open Meetings Law.
  • Gather, create, distribute, publish, and post meeting materials.
• Administer, monitor, and support the Northwest Neighborhood Grants Program (approx. $250,000 per year), including (25%):
  • Assist the Department of Planning in updating the grant program as needed, including eligibility, financial, and reporting requirements, and marketing and outreach.
  • Support the Department and the grant’s fiscal administrator in developing grant agreements with awardees.
  • Assist grantees and potential grantees with developing capacity for grant management, including project-identification, tracking, monitoring, and reporting on grant compliance and project progress.
• Serve as a resource and liaison for City Government agencies and external stakeholders to coordinate and communicate Pimlico Local Impact Aid-related activities, including (10%):
  • Inform stakeholders of activities related to funding.
  • Liaise community partners and stakeholders on joint or complementary funding priorities, coordination of City services, and signature projects and programs.
  • Schedule, facilitate, and coordinate regular management team meetings.
  • Receive and refer recommendations or concerns between the city and stakeholders.
  • Attend all necessary meetings, including evening and weekend meetings, as needed to successfully fulfill the position responsibilities.
  • Negotiate and set deadlines and effect multi-party adherence to those deadlines.
  • Collaborate with community planners and real estate development officers on content for newsletters, social media, and other communications channels.
• Improve and innovate existing processes to better support tracking, transparency, storytelling, public participation, and other City and community priorities (15%).

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree in urban planning, community development, public administration, business, management, or related field.

AND

EXPERIENCE: Have at least three years of experience managing projects

OR

NOTES(EQUIVALENCIES): Have an equivalent combination of education and experience.

LICENSES, REGISTRATIONS AND CERTIFICATES: Pertinent professional certifications – CGMS, AICP, CPMP, e.g. – are encouraged.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong verbal, written communication, public speaking, and interpersonal skills.
• Ability to work with a diversity of people, including personnel from other City agencies, elected leaders, non-profit organizations, community-based organizations, and the general public.
• An understanding of the principles of equity and inclusion in public participation and in planning for the allocation of public resources.
• Proficiency in handling multiple priorities at once and managing competing priorities.
• Strategic judgment and decision-making, rooted in analysis and problem-solving skills. Ability to communicate analyses and recommendations to address situations and issues.
• A high level of professionalism, discretion, and sensitivity to working in a political environment and to representing Baltimore City’s government to the public.
• Critical thinker with excellent organizational and time management skills.
• Ability to solicit input and buy-in from diverse stakeholders (including agency representatives and elected officials).
• Ability to effectively and responsively address concerns raised by community representatives, City agencies and other stakeholders.
• Ability to effectively synthesize complex information and prepare concise but informative reports and present recommendations based on the information.
• Demonstrated experience with project management. Experience creating new systems or innovating current systems is a plus.
• Knowledge of Excel, project management software, and web tools required. Knowledge of document design software is a plus.

COMPENSATION: Commensurate to education and experience.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

HOW TO APPLY:

Qualified individuals must email/upload a cover letter and a resume specifically addressing qualifications relevant to this position. Please specify “Community Development Grant Specialist” in the subject line of your email. Baltimore City residents are strongly encouraged to apply for this position.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

THIS IS A NON-CIVIL SERVICE POSITION

THIS IS A NON-CIVIL SERVICE POSITION

OPENING DATE: 02/01/2024

CLOSING DATE: 05/01/2024 AT 12:00AM MIDNIGHT

SALARY: $55,000 Annually

CLASS DESCRIPTION

This professional position reports to the Assistant Director, Chief of Adult Services, and plays a pivotal role in ensuring the smooth execution of daily operations. The Operations Coordinator’s role involves overseeing various administrative, logistical, and functional aspects to support the execution of the division/agency goals. This position works closely with all departments within the Division and the candidate must be able to communicate effectively with all staff and demonstrate strong organizational skills.

ESSENTIAL FUNCTIONS

• Manage the calendar of events and daily log of meetings/activities for the Assistant Director; arrange meetings, appointments, travel schedules, expense reports, and maintain electronic filing system.
• Serves as recorder and prepares minutes of meetings for Assistant Director.
• Prepares agendas, correspondence, and memoranda; reviews, routes, and answers emails, letters and compose responses for the Assistant Director as appropriate; prepares proposals, monthly/quarterly reports, and other written material.
• Obtains pertinent materials from files and other sources and puts it into usable format by preparing memoranda and summaries for the review and use of Assistant Director.
• Examines, checks, and verifies statistical and other reports for completeness, propriety, adequacy and accuracy of computation.
• Assists in the preparation of administrative reports in performing difficult data or information gathering tasks, including mathematical computations, and in drafting routine and special reports or summaries.
• Coordinates and assists in collating materials/documents for new grants or projects initiated by the Assistant Director or their designee(s).
• Coordinates and provides administrative support to ASD team including managing equipment, ordering products, services and supplies, and track requisitions through the entire procurement cycle. 
• Must be able to work independently in the planning, organization, and execution of complicated and reoccurring tasks and assignments.
• Collect data/reports and analyzes for the Assistant Director and departments within the Adult Services Division.
• Manage and organize folders, files, and documents on SharePoint.
• Other administrative duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

Three years of office/clerical experience, one of which must have been progressively responsible office/clerical experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Thorough knowledge of workforce development; office practices and equipment and of business English, spelling, punctuation, good grammar, and mathematics.
• Ability to read, write, and interpret reports; and disseminate local, state and federal policies, and procedures; and documents internal/external communications to include grants, Memorandums of Understanding, agreements and contracts.
• Ability to communicate orally and in writing; understand and follow complex, oral and written instructions.
• Ability to plan, organize, and execute complicated assignments accurately without instructions or reviews.
• Ability to interpret and compose correspondence to presentation format, analyze and compare complex reports and answer inquiries.
• Ability to deal with the public in a professional and courteous manner and foster productive working relationships with superiors, colleagues, representatives of other organizations and the general public.
• Ability to make decisions under established rules and regulations and to apply agency policies to daily work problems.
• Expert proficiency level with MS Office products to include Outlook, Word, Excel, PowerPoint, word processing, spreadsheet, and database applications.  Ability to learn and use MOED and City designated software programs such as Workday, Unite Us and the Maryland Workforce Exchange.
   

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 01/31/2024

CLOSING DATE: 05/01/2024 AT 12:00AM MIDNIGHT

SALARY: $63,488.00 - $101,674.00 Annually

CLASS DESCRIPTION

Baltimore City Mayor’s Office of Homeless Services (MOHS) is seeking a dynamic professional to assist with the coordination of the day-to-day operations and activities for the Housing Assistance Program (HAP) team.  This position reports to the Program Compliance Supervisor (HAP Program Manager).     

ESSENTIAL FUNCTIONS

• Conduct monthly reviews of the certification process to ensure initial or continuing eligibility for HAP program participants housed in scattered site units throughout Baltimore City.
• Provide Technical Assistance to the MOHS HAP program staff as needed. 
• Coordinate with MOHS fiscal staff to ensure timely and accurate payment of monthly housing and utility subsidies for HAP program participants. 
• In conjunction with immediate supervisor, plan, develop, and coordinate long-range program goals and activities of the Housing Opportunities for Persons with Aids (HOPWA) program and other housing programs such as Ryan White Part B-State Special Funds.
• Implement changes in program policies and procedures to ensure effectiveness and achievement of program goals to include conducting reviews of reported program violations and ensuring compliance with laws, program guidelines, and grant requirements; explaining program policies and procedures to others (e.g. staff, program participants, landlords, vendors.)
• Manage and coordinate external relationships with vendors to include but not limited to ensuring the program software, Housing Pro, is customized to meet the needs of the program and that all software updates are correctly installed, and changes are communicated to affected agency staff; and organizing an annual landlord forum which educates property owners about the HAP program and encourages their participation.
• Assist with the assembly and preparation of grant materials and writing of grant applications for the program; write reports on program activities for submission to immediate supervisor and others.
• Perform related work as required.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: Have a bachelor’s degree from an accredited college or university.

AND

EXPERIENCE: Have two (2) years of experience in the human services and / or related field.

OR

NOTES(EQUIVALENCIES): Have an equivalent combination of education and experience including associate degree in social work, human services and/or related field; career experience in social services, supportive housing, or work with persons with disabilities. 

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of U.S. Department of Housing and Urban Development (HUD) subsidized housing regulations; and knowledge of Housing Pro and CARE Ware databases preferred.
• Knowledge of Health Resource Services Association (HRSA) rental assistance regulations.
• Ability to communicate effectively, both orally and in writing. Requires excellent verbal and written communication skills. 
• Ability to conduct and process multiple assignments simultaneously; ability to prioritize multiple tasks. Work must be timely and attention to detail is necessary. 
• Ability to maintain records and document accurate information.
• Ability to monitor contractual agreements and understand the budgetary process is desirable. 
• Must be a team player and must be comfortable working with people who are homeless and / or low-income; demonstrated ability to establish and maintain working relationships with co-workers and the general public.
• Must be a self-starter, with sound judgment and a high level of professionalism.
• Competent working with Microsoft Office Suite, databases, and communicating via email.

NOTE: Those eligible candidates who are under final consideration for appointment to this position will be required to submit to drug and alcohol testing and criminal background check.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER