About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Darent Valley Hospital – Dartford, DA2 8DA
Full Time, Permanent (40 hours per week)
Monday
- Friday
Salary: £35,000
- £38,000 per annum (dependent on experience) + Company Benefits
Serco have an exciting opportunity for a Mechanical Supervisor to join the current team based at Darent Valley Hospital, Dartford. The post holder will be employed as a mechanical Supervisor and a subject matter expert, supervising staff and working as lead Supervisor covering all aspects of healthcare building services and with a sound knowledge of: Heating system operations including all associated components, HWS and CWS systems including all associated components, Ventilation systems including all associated components, Building management systems (BMS) and Water management control.
Main accountabilities
- To participate in the delivery of Minor Works/new installation works, where required, to include specifications, pricing, materials, and obtaining quotations from approved sub-contractors, planning, commissioning, and signing off work
- To communicate effectively with staff, peers, customers, patients, visitors, contractors, other stake holders and all levels of management within Serco.
- To direct, plan and prioritise all activities and provide guidance to ensure maintenance work carried out by all of the Estates groups is effective and efficient, meeting defined standards in a cost-effective manner in line with service demands.
- Have an understanding of a wide range of Regulations pertaining to the delivery of estates services and be able to interpret Statutory, Mandatory and Regulatory documentation, advice and implement procedures to ensure compliance.
- Mechanical lead Supervisor on fault finding, repairing and resolution to complex faults on all types of plant & equipment. Carrying out high level maintenance, repair, commissioning, or calibration.
- To work as part of the Managers On-Call System covering high priority work outside of normal working hours.
- Effectively manage the team through using the full range of Serco’s People Policies and Procedures, including Recruitment and Selection, Performance Development Review, Absence Management, Discipline and Grievance
- Day to day supervision of sub-contractors including issuing Permits to Work to, and monitoring the work of sub-contractors, providing feedback where required.
- Responsible for own and others health and safety and for working in a safe and responsible manner with full regard for your own and other’s safety at all times.
- Undertake any other reasonable request within the overall scope of the job role and service required.
- Support the Mechanical Engineering Manager in the performance of their duties and ensure continuity of services out of hours.
What you’ll need to do the role
- Completion of a recognised appropriate mechanical apprenticeship or other relevant/recognised structured training programme
- Appropriate City & Guilds and or BTEC certification.
- Management qualification or certificated management courses.
- Knowledge and understanding of Building Services
- Strong People management, communication and inter-personal skills.
- Practical and theoretical knowledge of mechanical systems
- Knowledge and implementation of systems and procedures for ensuring safe systems of work for employees and contractors.
- Practical understanding of statutory and non-statutory compliance requirements within a health or related environment.
- Ability to work well under pressure.
- Knowledge and understanding of CAFM & BMS systems.
- Knowledge of Authorised Person (AP) responsibilities
- Hold a Competent Person or Responsible Person qualification.
- Must have strong IT skills ensuring the ability to input, analyse and produce information from IT software systems relating to the estates service delivery and function.
- Proven mechanical experience and working in a similar environment.
- Management of a skilled team of technical staff.
- Experience of managing people including performance management cycle, recruitment, reward, and recognition, managing absence, conducting 1-2-1’s, PDR’s and disciplinary management.
- Working effectively with Microsoft software packages, CAFM systems and other systems used to manage the estates and property function..
- Managing estates statutory service-related requirements and issues.
- Demonstrate client facing experience.
- Must have a sound mechanical/electrical/building aptitude with the ability to concentrate on tasks and think clearly under pressure.
Why Serco
Meaningful and vital work: Working within Soft Services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer:
- Up to 6% contributory pension scheme
- 25 days annual leave plus bank holidays
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
