Total 78 Operations Executive job vacancies in sepang selangor

Bjak is committed to providing accessible and sustainable financial services to individuals across ASEAN. Headquartered in Malaysia, Bjak stands as the largest insurance portal in Southeast Asia. Our primary platform, Bjak.my, assists millions in finding insurance policies that offer optimal value and coverage.

Our expertise lies in navigating intricate regulations and environments while innovating some of the most groundbreaking products globally. For instance, we pioneered the simplification and online provision of investment-linked life and health insurance, accompanied by instant talk-to-agent service. We're in search of a Customer Service Representative to bolster our dedicated team and uphold our commitment to excellence.

Position Overview:

We are in need of a highly organized and proactive Admin Executive to join our team. The ideal candidate will be instrumental in ensuring the smooth operation of our office by delivering administrative support and coordinating various tasks and functions. If you possess keen attention to detail, resourcefulness, and thrive in a fast-paced environment, we eagerly await your application.

Key Responsibilities:

• Generate insurance quotations tailored to customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Obtain necessary documents from customers to facilitate cover note issuance.
• Review cover notes and customer-submitted documents to ensure accuracy and completeness, facilitating policy activation.
• Communicate with insurance providers to track pending approval cases and ensure timely processing.
• Address customer complaints and inquiries regarding cover notes, providing exemplary service and resolutions.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to enhance administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management.

• Detail-oriented and quick learner.
• Demonstrated experience in administrative roles within the insurance industry.
• Strong understanding of insurance policies, cover notes, and related processes.
• Exceptional organizational skills and meticulous attention to detail.
• Effective communication skills, both written and verbal.
• Proficient problem-solving capabilities.
• Ability to work independently and collaboratively within a team.
• Diploma or Bachelor's degree or relevant insurance certifications (preferred).
• Immediate availability is a plus.
• This role is open only for local candidates.

• Opportunity to work in a fast-growing startup fostering a flexible and open culture.
• Access to the latest technologies, enhancing your skill set and marketability.
• Engaging in fast-moving, challenging, and unique business problems.
• Attractive remuneration and performance incentives.
• Robust learning and development plans for career growth.
• Abundant career development opportunities within a burgeoning company.
• International work environment within a flat organization structure.
• Competitive salary.
• Casual work attire.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Position Overview:

The Vice President of Operations will be responsible for overseeing all aspects of our operational functions to ensure efficiency, productivity, and profitability. This role will play a critical role in developing and implementing strategic initiatives to optimize processes, streamline workflows, and enhance overall performance. The successful candidate will demonstrate strong leadership skills, strategic thinking, and a proven track record of driving operational excellence in a fast-paced environment.

Key Responsibilities:

• Lead and direct the operations team to achieve organizational goals and objectives.
• Develop and implement strategic plans, policies, and procedures to optimize operational efficiency and effectiveness.
• Establish key performance indicators (KPIs) and metrics to measure and evaluate operational performance.
• Identify areas for process improvement and implement solutions to enhance productivity and reduce costs.
• Collaborate with cross-functional teams to ensure alignment and integration of operational activities with other departments.
• Manage and allocate resources effectively to support operational activities and initiatives.
• Monitor industry trends and best practices to identify opportunities for innovation and continuous improvement.
• Foster a culture of teamwork, accountability, and excellence within the operations team.
• Provide leadership, guidance, and mentorship to develop and motivate a high-performing operations team.
• Communicate effectively with senior management and stakeholders to provide regular updates on operational performance and initiatives.

• Bachelor's degree in Business Administration, Operations Management, or related field (Master's degree preferred).
• Minimum of 3 years of experience in operations management or a related leadership role.
• Proven track record of driving operational excellence and achieving measurable results.
• Strong strategic planning and analytical skills with the ability to develop and execute effective operational strategies.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire teams.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and other relevant software applications.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Position Overview:

The Head of Operations will play a critical role in overseeing and optimizing the operational functions of BJAK. Reporting directly to the CEO, the successful candidate will be responsible for developing and implementing strategies to enhance efficiency, productivity, and profitability across all operational areas. This individual will lead a talented team and collaborate closely with key stakeholders to ensure the seamless execution of business operations.

Responsibilities:

• Develop and execute operational strategies aligned with the company's overall objectives and growth plans.
• Oversee day-to-day operations, including but not limited to production, supply chain management, quality assurance, and logistics.
• Lead and mentor a high-performing operations team, providing guidance, support, and development opportunities.
• Implement best practices and continuous improvement initiatives to optimize processes, reduce costs, and enhance operational efficiency.
• Collaborate with cross-functional teams to drive alignment and ensure operational excellence across the organization.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
• Establish and maintain strong vendor and partner relationships to support operational needs and drive business success.
• Stay abreast of industry trends, market dynamics, and regulatory requirements to inform strategic decision-making and mitigate risks.

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or advanced degree preferred.
• Years of progressive experience in operations management, with a proven track record of success in a leadership role.
• Strong leadership and people management skills, with the ability to inspire, motivate, and develop a high-performing team.
• Demonstrated expertise in strategic planning, process optimization, and change management.
• Excellent analytical skills and a data-driven approach to decision-making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proven ability to drive results in a fast-paced, dynamic environment while maintaining a focus on quality and customer satisfaction.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Job Responsibility:

• Provide necessary support and services to sales staff of the Company in the execution of day-to-day sales functions.
• Prepares various documents such as sales schedules, reports, and statistics as directed for managerial review.
• Responsible for generating quotations, agreements, correspondence, delivery orders / invoices, confirmation of orders for the Sales Department.
• Maintain an efficient control system of records, communications and correspondence.
• Collate sales records and prepare agreements and other documents in connection with sales and deliveries.
• Answer enquiries, receive customers’ complaints and coordinates with other related areas/personnel in-charge concerning proper operating procedures.
• Performs any other related duties as and when assigned by Superior.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in any field.
• Preferably at least 1 year of related working experience.
• Preferably Executive specializing in Administrative / Clerical or equivalent.
• Good communication skills in English and Malay language for both spoken and written.
• 1 Full Time positions available.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Executive to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Service Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Applicants must be willing to work in office (Location: 1 Tech Park, Bandar Utama)
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role overview:

We are seeking a dynamic and results-driven Telemarketing Executive to join our team. As a Telemarketing Executive, you will be responsible for generating leads, cold calling potential customers, and promoting our products/services over the phone. The ideal candidate will have excellent communication skills, a persuasive attitude, and a passion for sales.

Responsibilities:

• Conduct outbound calls to prospective customers to introduce our products/services and generate sales leads.
• Present product information, pricing, and benefits to potential customers persuasively.
• Achieve and exceed weekly/monthly sales targets.
• Maintain accurate records of calls, interactions, and sales in the system.
• Handle objections and concerns effectively to secure sales opportunities.
• Build and maintain strong customer relationships through regular follow-ups.
• Stay updated on product knowledge, market trends, and competitor activities.
• Provide feedback to the marketing and sales teams to improve campaign effectiveness and sales strategies.
• Meet or exceed performance targets, including call volume, customer satisfaction scores, and sales quotas, as outlined by management.

• Proven experience in customer service, sales, or related field preferred.
• Excellent communication skills, both verbal and written.
• Strong persuasive and negotiation skills.
• Ability to work well under pressure and meet tight deadlines.
• Self-motivated with a positive attitude and high energy level.
• Good organizational and time management skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to handle rejection and maintain professionalism in challenging situations.
• High school diploma required; bachelor’s degree in Marketing, Business, or related field preferred.
• Prior experience in the industry related to the products/services being offered is a plus.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Job Requirement:

• Proven track record of at least 3 years in a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Hands-on experience with various office equipment such as fax machines and printers.
• Professional demeanor and appearance.
• Strong written and verbal communication skills in English.
• Knowledge of office management.
• Resourcefulness and proactive problem-solving abilities.
• Excellent organizational skills with a focus on multitasking and time management.
• Customer service orientation.

Job Responsibilities:

• Greet & welcome visitors and set a positive office atmosphere.
• Direct visitors to the appropriate personnel and offices.
• Manage incoming phone calls, and providing basic information when needed or record down the messages.
• Handle incoming mail and prepare outgoing correspondence and parcels
• Ensure office security by following protocols and controlling access.
• Maintain and update appointment calendars, scheduling meetings and managing meeting rooms.
• Monitor and manage emails, sorting and forwarding them as necessary.
• Keep the front desk organized and well-equipped with essential materials.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Maintain accurate records and files.
• Monitor office supplies and request Front Desk Executive place orders when needed
• Assist with other duties as assigned, including travel arrangements and scheduling.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role overview:

We are seeking a dynamic and results-driven Call Center Executive (Outbound/Inbound) to join our team. As a Call Center Executive (Outbound/Inbound), you will be responsible for generating leads, cold calling potential customers, and promoting our products/services over the phone. The ideal candidate will have excellent communication skills, a persuasive attitude, and a passion for sales.

Responsibilities:

• Conduct outbound calls to prospective customers to introduce our products/services and generate sales leads.
• Present product information, pricing, and benefits to potential customers persuasively.
• Achieve and exceed weekly/monthly sales targets.
• Maintain accurate records of calls, interactions, and sales in the system.
• Handle objections and concerns effectively to secure sales opportunities.
• Build and maintain strong customer relationships through regular follow-ups.
• Stay updated on product knowledge, market trends, and competitor activities.
• Provide feedback to the marketing and sales teams to improve campaign effectiveness and sales strategies.
• Meet or exceed performance targets, including call volume, customer satisfaction scores, and sales quotas, as outlined by management.

• Proven experience in customer service, sales, or related field preferred.
• Excellent communication skills, both verbal and written.
• Strong persuasive and negotiation skills.
• Ability to work well under pressure and meet tight deadlines.
• Self-motivated with a positive attitude and high energy level.
• Good organizational and time management skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to handle rejection and maintain professionalism in challenging situations.
• High school diploma required; bachelor’s degree in Marketing, Business, or related field preferred.
• Prior experience in the industry related to the products/services being offered is a plus.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Job Responsibilities:

•  Data collection and data preparation on project related processes, financial matters for financial analysis and other relevant business-related analysis.
• Assist in various data research and analysis on financial performance.
• Design business process documents and other necessary documents.
• Assist in the compilation of documents through liaison with inter-departments.
• Demonstrate project management skills, including effective communication and relationship-building skills with cross-functional team and other stakeholders.
• Provide timely and consistent communication with stakeholders on project status.
• Participate in problem solving efforts and play an active role during internal discussions with team leader.
• Assist on change management efforts and continuous improvement initiatives.

Job Requirements:

• Minimum Degree/Diploma in Accounting/Finance or other related fields.
• Preferably at least 2 years of related working experience.
• Good communication skills in English language for both spoken and written.
• Good knowledge of Ms Word, Ms Excel and Ms Powerpoint
• Excellent verbal and written communication skills as well as strong presentation and interpersonal skills.
• Able to work independently with minimum supervision.
• Able to multi-task across projects

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Description:

We are seeking a motivated and dynamic Sales Executive to join our team. The ideal candidate will have a passion for sales, excellent communication skills, and the ability to promote insurance products effectively over the phone.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote BJAK Insurance products and services.
• Provide information about insurance policies, coverage options, and benefits to customers.
• Listen empathetically to customer needs and suggest suitable insurance plans tailored to their requirements.
• Close sales by effectively presenting the value of BJAK Insurance products.
• Meet and exceed sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and sales activities in the company's CRM system.

• Previous experience in telesales or related field is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and target-driven environment.
• Empathy and understanding of customer needs.
• Knowledge of insurance products and terms is a plus.

• You will be working in a fast-growing startup that promotes flexible and open culture.
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary
• Casual work attire

SUMMARY
 

You will fit perfectly if you enjoy a fast-paced working environment, are self motivated, enjoy experimentation and have high levels of curiosity and passion. Having an organized and structured way of delivering your thoughts with a great attention to detail will make you stand out in this application!

SALARY RANGE : MYR 2,800 - MYR 3,200

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Distribute our bookings for the day across our flights to ensure we fill the available cargo space on each flight
• Proactively respond to unpredictable daily situations which affects our ability to carry cargo as planned
• Co-ordinate with the CTO operator to ensure the build-up process transports all (or more) of booked cargo
• Help re-plan cargo that has been left behind and inform customers on a timely basis
• Find clever ways to route cargo through our network to the intended destination
• Ensure data accuracy of cargo that is transported with us

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
• Do what is needed to get things done, as they believe speed is more important than anything else to effect change
• Over communicate, particularly as they are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

• Hungry for the job
• Natural communicators
• Multilingual
• Puzzle and game lover
• Plays team sports
• Understand prioritization and trade-offs between revenue and resolving customer expectations
• Detail oriented in identifying, tracking and resolving issues at multiple levels
• Equally comfortable behind a computer or being in the ground where the action is
• Trustworthy, and reliable, and has references to back that up
• Enjoys travelling and is open to living and experiencing other cultures

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

We are looking for a motivated, dynamic Tele Sales Executive to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the Residential Indoor Sales Specialist team.

In this role you will be responsible for:

• Responsible for handling incoming calls for opportunities
• Process enquiries and proactively resolve customer issues & challenges effectively
• Build strong internal and external relationship through customer service support and delivery
• Convert incoming enquiries into sales or secure appointment for site inspection
• Identify and follow-up opportunities to gain new customers and conduct upselling to existing customers
• Proactively call to convert jobs into contracts
• Identify and follow-up complaints from newly signed up customers to prevent pre-mature termination
• Process all customers’ contracts and job orders in timely manner
• Effectively plan Residential Specialist’s work for optimum productivity
• Ensure all documentation pertaining to customers are updated into the respective service database timely and accurately
• Ensure the sales loop is reported accurately on daily basis
• Work out and agree on a payment plan with customer and support Residential Specialist as and when necessary
• Any other task or duties that maybe assigned from time to time

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in telemarketing environment

• Highly successful at converting incoming enquiries into sales or secure appointment for site inspection

• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges

Highly Desirable:

Excellent customer service via phone & negotiation skills

• Ability and driven to convert incoming enquiries into sales or secure appointment for site inspection & exceed targets

Versatility to build rapport with people at all levels

Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage

Commercially focused acumen

Rewards and Benefits

• Attractive base salary and incentives
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Residential Indoor Sales Specialist and Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan

We are looking for a motivated, dynamic Indoor Sales Executive to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the Residential Indoor Sales Specialist team.

In this role you will be responsible for:

• Responsible for handling incoming calls for opportunities
• Process enquiries and proactively resolve customer issues & challenges effectively
• Build strong internal and external relationship through customer service support and delivery
• Convert incoming enquiries into sales or secure appointment for site inspection
• Identify and follow-up opportunities to gain new customers and conduct upselling to existing customers
• Proactively call to convert jobs into contracts
• Identify and follow-up complaints from newly signed up customers to prevent pre-mature termination
• Process all customers’ contracts and job orders in timely manner
• Effectively plan Residential Specialist’s work for optimum productivity
• Ensure all documentation pertaining to customers are updated into the respective service database timely and accurately
• Ensure the sales loop is reported accurately on daily basis
• Work out and agree on a payment plan with customer and support Residential Specialist as and when necessary
• Any other task or duties that maybe assigned from time to time

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in telemarketing environment

• Highly successful at converting incoming enquiries into sales or secure appointment for site inspection

• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges

Highly Desirable:

Excellent customer service via phone & negotiation skills

• Ability and driven to convert incoming enquiries into sales or secure appointment for site inspection & exceed targets

Versatility to build rapport with people at all levels

Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage

Commercially focused acumen

Rewards and Benefits

• Attractive base salary and incentives
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Residential Indoor Sales Specialist and Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan

We are looking for a motivated, dynamic Finance Executive to join our team. Your role would be reporting to the Senior Finance Manager.

In this role you will be responsible for:

• Ensure proper recording of transactions for fixed assets and inventories of the company in accordance to international accounting standards and company policies
• Ensure timely and accurate monthly closing of accounts, reconciliation and reporting.
• Proper maintenance of data master.
• Coordinate and involve in stock take activities.
• Able to attend to and resolve matters in relation to fixed assets and inventories.
• Preparation and Computation of sales commissions/incentives.
• Other ad hoc tasks.

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.

• At Least 3-5 years of relevant working experience. Fresh graduate may apply.
• Willing to travel nationally up to 20%.

Highly Desirable:

• Advanced User of Spreadsheet and Presentation Tools, particularly Microsoft Excel and Microsoft PowerPoint.
• Good Analytical Skills and is Able to Present Analysis in Rationale and “Speaking the Audience Language”.
• Independent, Self-Starter, Self-Motivated, Result Oriented as well as Customer Oriented.
• Ability to Multi-Task, Work Under Pressure, and Meet Deadlines Required.
• Business/Commercially focused acumen.

Rewards and Benefits

• Attractive base salary
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Finance Team.

So, what are you waiting for? Come, let’s join our team by APPLYING NOW

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.'

Address:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

We are seeking a highly organized and proactive Admin Executive to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Generate insurance quotations based on customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
• Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation.
• Liaise with insurance providers to follow up on pending approval cases and ensure timely processing.
• Address customer complaints and inquiries related to cover notes, providing excellent service and resolution.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to improve administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management.

• Detail oriented and fast learner.
• Proven experience in administrative roles within the insurance industry.
• Strong knowledge of insurance policies, cover notes, and related processes.
• Exceptional organizational skills and meticulous attention to detail.
• Effective communication skills, both written and verbal.
• Problem-solving capabilities.
• Ability to work independently and as part of a team.
• Diploma or Bachelor's degree or relevant insurance certifications (preferred).
• Able to join immediately is a plus point
• This role open only for local

• You will be working in a fast-growing startup that promotes flexible and open culture.
• You will learn the latest technologies which will add value to yourself and give you an edge in today's job market.
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary
• Casual work attire