Total 810 Director/C-Level Operations Engineer job vacancies in The United States of America

Recently named as one of the 'Best Big Companies to Work For’ by Best Companies, J. Murphy & Sons Limited (Murphy) is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and Canada, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; power and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around 3,600 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’
- directly delivering the people, plant and expertise needed to make projects a success. #MoreToMurphy
Operations Director
- Murphy Plant. This is an exciting opportunity to join Murphy Plant as an Operations Director. You will be accountable for the safe, timely and profitable delivery of Plant operations throughout the UK&I. You will support the Business Unit Managing Director to develop and deliver strategic initiatives and business plan objectives. Working closely with the Operations Director (Functions) to seamlessly deliver Plant & Transport services throughout Murphy and to external clients
What you will be doing

- Support the Business Unit Managing Director in the day-to-day management of the business unit.
- Work collaboratively with peers to lead the development and implementation of business improvement initiatives.
- Foster a culture of innovation within the business unit and their portfolio.
- Contribute to the development of business unit and progression strategies
- Design the organisation structure of the portfolio – building and organising teams.
- Provide leadership to the team – empowering and inspiring others to successfully deliver, ensuring the organisation attracts, retains and develops the best talent across the business.
- Act as a line manager for senior roles within the operational management team.
- Ensure that the management leads understand their roles and responsibilities
- Strategic resource requirements
- assess current and future resourcing requirements, ensuring plans are devised and implemented to overcome gaps, and capacity issues throughout the operational portfolio.
- Lead the management of talent; including performance management and development of succession plans for people within their portfolio.
- Lead the coordination and dissemination of communications within their portfolio.
- Lead and promote collaboration between the operations in their portfolio and other areas of the business.
- Overall accountability for the performance of operations within their portfolio.
- Maintains oversight of the progress and performance of operations within their portfolio. Critically analyse and review budgets (inc. CapEx), forecast and performance; identifying areas of concern and ensuring they are resolved.
- Drives the performance of operations across their portfolio.
- Lead the resolution of significant operational issues and risks.
- Ensure strategic and operational risks and issues are identified and resolved.
- Lead the review of operational performance as part of the business’ reporting processes. Ensuring that operational performance, opportunities and threats are reported honestly and transparently into the business board.
- Drive asset utilisation focusing on maximising core asset use with Murphy and the efficient mobilisation and hire of newly acquired assets.
- Drive high standards of operational management across their portfolio.
- Ensure that operations are delivered safely, on time, in accordance with project requirements and to the agreed budgets.
- Ensure that Murphy Plant processes are adhered to throughout all transactions (including but not limited to: asset acquisition, asset counts, asset management and control, and disposal).
- Ensure that operations teams are effectively managing stakeholder relationships and requirements to high standards whilst maintaining commercial appropriation of delivery.
- Ensure that operational teams are accountable for the financial performance of the business.
- Drive standardisation of delivery across their portfolio resulting in a high standard of customer experience.
- Strategic client and supplier relationship management that develops and enhances Murphy Plant’s reputation within the industry.
- Ensure effective and regular communication with internal stakeholders regarding working winning opportunities and the impact on future requirements, project performance, business and portfolio risks and issues.


Who we are looking for

- Expertise in the management of a Plant & Transport business.
- Leadership of operational teams within a Plant & Transport business.
- Client, supply chain and stakeholder management experience of more than 10 years.
- Expertise in business change and improvement initiatives.
- Expertise in reviewing operational performance.
- Good commercial and contractual awareness.
- Project and business issue and risk management.
- Expertise in safety management and leadership.

Job Description & Requirements

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

• Reputable & Stable Firm
• Leadership Role

About Our Client

Our client is an established firm, looking to on-board a Director of Security Operations. This position entails overseeing a team of cybersecurity experts.

Job Description

As the Director of Cybersecurity Operations, your responsibilities include:

• Leading daily operations of the Security Operations Center (SOC), ensuring prompt detection and response to security events and incidents
• Leading a security team and providing mentorship
• Building good relationships with external vendors, service providers, and collaborators to guarantee prompt provision of security services
• Budgeting and resource management

The Successful Applicant

As a Successful Candidate, you will have the following:

• Bachelor's Degree in Computer Science or a relevant field
• Minimum of 10 years of experience in cybersecurity positions, with a focus on managing SOC or security operations
• Previous experience in team leadership
• Proficiency in working with enterprise-level solutions and projects
• Certification in CISSP/CISM or an equivalent qualification

What's on Offer

• Impactful Projects: Involvement in large-scale initiatives
• Professional Development: Training programs for skill enhancement

Contact

Isha Hussain (Lic No: R2197976/ EA no:18S9099)

Quote job ref

JN-042024-6402616

Phone number

+65 6416 9850

Michael Page International Pte Ltd | Registration No. 199804751N

The Head of Cleaning Department is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he/she strategises and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He/she also mentors the management team as part of succession planning and represents the organisation in meetings with clients and business partners.

He/she is expected to build relationships with stakeholders as part of his role.

This requires him/her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Critical Work Functions:

1. Lead teams

· Develop strategy plans to promote organisation core values

· Manage the professionalism of the staff

· Mentor and lead management staff

· Lead organisational succession planning, capability development and employee engagement

· Demonstrate good knowledge and mastery of ground operations, data reporting, asset management, budgeting, financial counselling and HR processes

2. Drive business operations

· Drive the overall growth of business and operations

· Drive opportunities to improve market visibility and presence of the organisation

· Lead budget planning for the organisation

· Develop Standard of Procedure for all the projects and cleaning staff

· Represent and promote the organisation

· Direct the development and review of operation policies and procedures

· Actively explore, evaluate and prioritize new markets for expansion

· Participate in expansion activities

3. Manage client relationships

· Collaborate with clients to achieve business goals

· Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

· Oversee the conduct and review of contingency plans

· Endorse emergency and crisis management response plans, processes and procedures

· Provide direction on analysed trends of reported incidents

Requirement:

• At least 3-5 year(s) of working experience in the related field is required for this position.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines

Calvary Baptist Church seeks to recruit a suitable candidate to join our Staff Team as Executive Director, Administration and Operations in meeting the growing needs of our church.

Position Summary:

The Executive Director of Administration and Operations (ED, Admin & Ops) at Calvary Baptist Church is a vital leadership role responsible for operational excellence, people development and care within the church staff and ministries. The ED, Admin & Opsmust have a comprehensive understanding of and alignment with the church's mission, statement of faith, and core values.

The ideal candidate will have a track record in organizational management, leadership development and a strong ability to build consensus and community. He must be a mature servant leader with a commitment to gospel ministry. This role is designed to provide the management complement to the Pastoral team, particularly the Senior/Lead Pastor, enabling the Pastoral team to focus on vision, pastoral care, preaching, and leading.

Reporting Relationship:

Reports to the Senior/Lead Pastor, working closely to oversee and provide direction on all administrative and operational areas of the church and ministry teams. The ED is the direct reporting officer for all administrative and operational staff.

Key Responsibilities:

Administrative Oversight

1. Lead and supervise the Administrative and Operations staff.
2. Responsible for staff performance management system, and staff onboarding/offboarding.
3. Support the Governing Board and the Council in implementing decisions taken. This includes keeping the Governing Board informed about operational risks and providing recommendations.
4. Support the HR-R committee in the implementation of HR policies and guidelines and HR processes, such as hiring and transiting of staff
5. Ensure that financial functions, including annual budget preparation, insurance, payroll, and benefits are properly and prudently managed for Governing Board’s oversight and governance.
6. Develop, maintain, and ensure adherence to church policies and procedures, including the Employee Handbook.
7. Take charge of other administrative matters as required.

Strategic Planning and Ministry Development

1. Attend Governing Board meetings to represent organizational and ministry management, taking a lead role in organizing, facilitating, and implementing the church's direction and vision in partnership with the Governing Board.
2. Guide and support staff and ministry leaders, ensuring alignment with the church's mission and core values. This includes monitoring and evaluating church activities in achieving goals and objectives.
3. Oversee the preparation of annual ministry plans by pastors and ministry leaders, prevent duplicate efforts, and advocate appropriate resourcing of initiatives.
4. Support ministry teams in fulfilling their missions and tasks by assisting with planning, budgeting and providing resources.

Leadership and Oversight

1. Provide leadership and oversight to direct reports, including the administrative staff (weekly check-in). This includes monitoring staff attendance and productivity.
2. Collaborate with the Senior/Lead Pastor and the Council on ministry administration and the implementation of the church mission and vision.
3. Collaborate with the Senior/Lead Pastor in leading weekly staff meetings to ensure the achievement of ministry and operational targets, with alignment to the church’s mission and vision.
4. Implement and review processes to optimize operational capabilities and manage resources effectively.
5. Collaborate with the Senior/Lead Pastor to hire, reposition, transition, and dismiss staff under your supervision.
6. Strengthen interpersonal relationships, manage and resolve conflicts among staff, volunteers, and church members.

Volunteer Management

1. Take charge of recruiting, training and overseeing volunteers for various ministries.
2. Foster a culture of support and collaboration among volunteers.

Communication and Outreach

1. Manage church communications, including digital platforms.
2. Lead outreach and coordinate community engagement initiatives to enhance our church's impact on the community.

Requirements

1. A mature Christian who serves as a leader out of a personal and growing relationship with our Lord Jesus Christ.
2. Mature, with at least 10 years of working experience, with 4 years at management level.
3. Outstanding organizational and communication skills with proficient multitasking abilities.
4. Possesses an authentic, joyful attitude and a genuine desire and eagerness to engage, develop, and lead others while humbly giving himself to the task and people at hand.
5. Able to attend evening meetings.

Skills and Competencies

1. Strong administrative capability, organised, multi-tasks well, effective time management.
2. Team player with strong people skills and able to connect and work well with people at all levels.
3. Able to visualise his role as pivotal in contributing to the Church’s ministry and vision through maintenance of a strong and capable support structure for the pastoral and ministry teams.

Executive Director, Quality Operations

THE OPPORTUNITY

• Great learning opportunities in a fast-paced environment with first hand encounter on real problems and high visibility on manufacturing operations.
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

Our Quality Assurance group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

WHAT YOU WILL DO

• Provide leadership and management of all quality control, micro / sterile, quality assurance, and regulatory compliance functions to effectively support all our manufacturing plants in Singapore to supply new product transfer activities as a cost effective, high quality, business and cGMP compliant organization.
• Drive divisional strategy on site
• Develop and implement site strategy to achieve the desired business results.

​

Other responsibilities include:

• Manage all on site Quality functions e.g. quality control, quality assurance, regulatory compliance, provide quality oversight for all GMP activities on site in line with our Quality Management Systems and in compliance to applicable regulatory guidelines.
• Drive divisional and site strategies on site, build robust quality systems and quality culture.
• Maintains laboratory areas and manages release of all raw materials, components and manufactured products (bulk drugs, interplant intermediates, dosage forms, and materials for clinical trials) and assures production complies with approved processes, regulatory and corporate requirements.
• Ensures investigations are performed to resolve production abnormalities and customer complaints.
• Lead, guide, develop and sustain a highly flexible and motivated business unit team to deliver quality support which are timely, cost effective, cGMP and business compliant.
• Set direction, strategies, champion innovation, and continuous improvement within the department to take the Quality function to successively higher performance platforms.
• Lead in the systems development of business, quality, safety, process and personnel recruitment, development, and succession in Quality department
• Network with internal and external parties to develop robust infrastructure of Quality support systems e.g. corporate directives\initiatives, application of our Quality Management Systems, harmonizing and synergizing best practices etc
• Facilitate the communications with regulatory agencies to support required compliance and business needs.
• Partner with site leadership team to develop business and organizational direction, design and execution of management strategies.
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable. This can include specific duties involving in maintaining qualified status of equipment by timely application of and reporting exceptions to the GMP systems supporting the qualified state.
• Supervise and oversee Third Party Contractors, where applicable.
• Any other tasks as and when assigned by Managing Director and Immediate Manager.

WHAT YOU MUST HAVE

• Bachelor’s Degree or higher in a related Science, Chemical Engineering or technical field
• 10+ years relevant experience in a quality assurance and other function (e.g. operations, technical, etc) in pharmaceutical manufacturing environment, supplying to highly regulated markets such as FDA and EMA
• Experience of active pharmaceuticals, tablets, sterile and biotech operations and inhalation products preferred.

Our Manufacturing & Supply Division is committed to be the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Responsibilities:

• Lead and oversee all operational aspects of hotel & facility operations.
• Develop and implement strategies to optimize operational efficiency and customer satisfaction.
• Manage a team of operations staff and provide guidance and support.
• Ensure smooth and efficient facility operations, maintenance, and security.
• Collaborate with internal departments and external stakeholders to ensure seamless operations.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Develop and maintain strong relationships with customers, vendors, and suppliers.
• Ensure compliance with safety regulations and industry standards.

Requirements:

• Degree or Diploma in Business Administration or equivalent.
• At least 6 - 8 years of operational experience from hospitality industry.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to gs1@talenttradersg.com.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

You will have an oversight and management in Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, Emergency Preparedness (EP) and the overall strategic space planning & relocation management including lease management within hospital and externally, in achieving the mission of the hospital and to ensure provision of quality patient care.

Responsibilities:

Resources Management

1. Develop and implement a strategic manpower program to achieve customer expectations and business goals.

2. Plan and implement staff development.

3. Ensures staff skills keep pace with changing technology and customer expectations.

4. Create and maintain a work environment conducive for staff to work in and customers to receive excellent service.

5. Conduct interim and annual evaluation and assessment of reports to position.

6. Manage HODs of FM, EHS, BME.

Operational Management

1. Manage the promotion and development of existing and/or new services in areas of responsibility.

2. Responsible for proper discharge of Policy and Procedures.

3. Maintain an updated copy of Policy and Procedure Manual in each area of responsibility and ensure that policies and procedures are relevant to legal and regulatory guidelines and organizational directions.

4. Effect continuous improvement of services, programs and delivery systems (in areas of quality, productivity and performance standards, including monitoring of key performance indicators and reviewing feedback on FM, EHS & BME and services).

5. Responsible for dissemination and ensuring the corporate vision and mission is understood by all staff and translated into operational goals and objectives.

6. Conduct internal training and informational sessions for benefit of staff.

7. Complete annual Departmental Review to report on overall programs and movement.

8. Maintain and Update Business Continuity Management, ISO Programs of the department and ensuring compliance with MOH HCSA licensing requirement.

9. Management Representative and Risk Management Team Lead: To assist Chair of ISO Core Committee to oversee the EMS & OSH framework. Ensure that the respective standards in EMS & OSH are efficiently supporting the overarching EMS & OSH frameworks and organizational needs and requirements. Present the respective system to management, authorities, certification bodies and other third parties during audits, reviews and other verification processes.

Strategic Space Planning and Relocation Management (including leasing):

1. To achieve on efficient space optimization within the hospital through reviewing the space needs of departments and users requirements. Planning and working directly with users to relocate offices and where possible to support vertical and horizontal hospital/wards expansion plans.

2. Sourcing of office spaces externally and to negotiate best value rental rates and leasing terms with potential landlords.

Financial Management

1. Responsible for the financial and budgetary aspects of Departments providing services.

2. Ensure adequate resources are provided for programmes commensurate to performance and expectations.

3. Evaluate financial performance of existing services and operations.

4. Manage expenses of existing operations.

External Control

1. Maintain positive relations with external organizations to ensure Hospital programs and services reflect industry requirements.

2. Participate in Emergency Planning and play a key role during times of emergency.

3. Assist COO in the Emergency Preparedness Committee to assist in the spearheading of hospital's emergency preparedness programme and activities.

Requirements:

1. Degree or Masters with minimum 10 years’ experience in Healthcare/Hospital Operations

2. Good knowledge in both front-end and back-end support services.

3. Demonstrate critical thinking abilities and strong problem solving skill.

4. Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.

5. Good relation management skills with the ability to influence decision making.

6. Strong people management skills, proactive and service orientated.

A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

Responsibilities:

• Lead and oversee all operational aspects of hotel & facility operations.
• Develop and implement strategies to optimize operational efficiency and customer satisfaction.
• Manage a team of operations staff and provide guidance and support.
• Ensure smooth and efficient facility operations, maintenance, and security.
• Collaborate with internal departments and external stakeholders to ensure seamless operations.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Develop and maintain strong relationships with customers, vendors, and suppliers.
• Ensure compliance with safety regulations and industry standards.

Requirements:

• Degree or Diploma in Business Administration or equivalent.
• At least 6 - 8 years of operational experience from hospitality industry.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to gs1@talenttradersg.com.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Apply Now
















Chief Engineer


Cape Jervis - Permanent Full Time




 
THIS DIAMOND ROLE IS A RARE OPPORTUNITY
 
Do you have a strong work ethic and an enthusiastic attitude to
join our amazing Marine Operations team?
 
If so we would like to hear from you!
 
You will require a Marine Engineer Class 3 to be considered for this role.
 
We encourage you to apply!
 
About the role
 
The position of Chief Engineer is an integral part of the SeaLink South Australia's Marine Operations crew. The primary function of this role is the safe and efficient operation of Company vessel engines and mechanical systems. This







... Click here to view more detail / apply for Chief Engineer

NV-2 Australian Government Security Clearance
Ideally you will be a degree qualified engineer with at least 15 years of experience in defence engineering and large ASDEFCON projects.
Membership with the Institute of Engineers Australia (IEAust) with Chartered Professional Engineer (CPEng) or similar industry body credential.
Experience leading large teams of engineers (design and integration) to deliver Defence capability to an ADF customer.
Whilst you will be a passionate advocate of engineering, you will understand business imperatives, and be able to communicate with all levels and departments ? representing engineering and related technical issues in a way that can be understood by relevant audiences.

We?ve been keeping Australia safer, healthier and more efficient for 25 years, here?s just three ways how:

We work with the Australian Department of Defence to design and operate the cyber security tools used across the Army, Navy and Air force.
We deliver software development and operational support
... Click here to view more detail / apply for Chief Engineer

1. People leadership and management Provide inclusive, compassionate and effective leadership for your team by setting clear vision and direction. Develop a culture and environment in which members of staff are encouraged and supported to deliver high- quality services and are supported to innovate and improve services where appropriate. Encourage your team to feel able to raise concerns openly and safely. Promote equality of opportunity in service delivery and employment, ensuring that no person receives less favourable treatment than another on the grounds of gender, marital status, race, religion, creed, colour nationality ethnic or national origin, sexual orientation or disability. Support prompt recruitment by identifying vacancies to the AWP Recruitment Team as soon as they arise, and participate in the selection and effective induction and onboarding of new joiners to the team. Ensure that all team members have a very positive introduction to the team and a well-supported first year. Take responsibility for encouraging people to stay with AWP, ensuring that you are aware whenever a member of your team is considering leaving, seeking to understand their reasons and encouraging them to stay. Ensure that key messages are cascaded in your team and that your team are encouraged to put forward suggestions. Show appreciation to your team when they do good work and support them when they are struggling. Consider the individual needs of team members for a healthy work-life balance and think about how their needs can be supported by providing flexible ways of working. Support all team members to keep their mandatory and statutory training up-to-date and identify the learning and development needs of all team members of the team ensuring that everyone has an up-to-date personal development plan (PDP). Ensure that every team member as at least an hour of supervision (one-to-one meeting) each month, this may include both managerial and clinical supervision. Ensure all team members receive a constructive assessment of their performance each year and set SMART objectives for the coming year. Seek support from the HR Team to tackle any worries regarding matters of discipline, including both conduct and capability concerns, supporting a just and restorative culture. Take prompt action regarding serious concerns and ensure clear plans are in place for problems which are less serious in nature but prove difficult to resolve. Act as a positive role model at all times, encouraging people to feel equal members of the team whilst working within clear frameworks and policies. Promote effective use of bank and agency nursing staff, providing a safe and effective service, complying with regulatory standards. 2. Performance and information management Ensure that you and your team understand all of the agreed key performance indicators for your service, particularly relating to outcomes and essential standards to be met. Ensure that you and your team understand data quality standards and that all the necessary records for your service are maintained and reported. Ensure that you and your team understand all of the clinical and business action plans relevant to your services. Ensure that you and your team understand all of the monitoring, auditing and reporting systems relevant to your services. 3. Service development and planning Actively seek opportunities for improvement for the services which you and your team provide by identifying research evidence and best practice elsewhere, interpreting/translating and facilitating adaptation for AWP. Analyse and interpret data to inform the strategic direction of the services which you and your team provide Ensure multidisciplinary involvement and the use of quality improvement (QI) techniques in service improvement, by negotiating shared solutions, facilitating the resolution of complex or contentious issues and managing any conflict into constructive outcomes. Ensure effective risk identification, analysis, mitigation and management within your services, encouraging all members of your team to be aware of and to manage risks. 4. Governance and policy Ensure that you understand all of the key governance requirements, policies and standards for your services and that these are communicated to your team; make sure your team understand the importance of good governance. Support the development of policies relevant to your services, including your team in this work. 5. Financial and resource management Monitor and exercise appropriate control over the budget(s) for your team, ensuring that both you and your team understand the resources available to support provision of a high quality and cost-effective service. Challenge and manage poor financial management and poor use of any resources. 5.3 Ensure optimum use of people and other resources; particularly though emphasizing use of substantive staffing and effective use of bank and agency staff. Ensure that whenever you authorise expenditure you are thoughtful and careful about whether there could be a more cost-effective solution. Ensure that your use of resources is in accordance with AWP Standing Orders and Standing Financial Instructions. 6. Stakeholder involvement Ensure that you are aware of the many stakeholders to your services (your key stakeholders will include all members of your multi-disciplinary team, other teams, service users, families, carers, local communities, other statutory agencies, other healthcare providers etc) Develop and maintain positive relationships with your key stakeholders, this may include proactive communications to ensure full involvement and engagement in the delivery of services and aims and objectives. Implement and lead effective two-way communications to ensure that the Service areas are responsive to the needs of patients/service users and external pressures.

• Support senior leadership with driving department initiatives, projects, budget adherence
• Taking ownership of department deliverables while ensuring adherence to company and department policies and procedures relating to  AML, Data Governance and Outsourcing
• Managing the client integration process and ensuring the experience is professional and positive for all parties involved.
• Manage as appropriate any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard.     
• Manage and own the individual performance of direct and indirect reports through regular one to one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
• Be part of internal AML framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
• Champion initiatives within your team, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company