Total 150 Manager job vacancies in The United States of America

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

5 - 10%

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing

• Enhance the Physical Security and Facilities presence in the APAC region, as well as at the local level and establish strong working relationships and trust with key leaders and teams in the region. 
• Establish strong working relationships with key individuals and teams across the offices within the APAC region which is essential to accomplishing the regional objectives Liaise with Functional and operational management to determine Security and Facility needs and ensuring that they are met.
• Commission additional security services for the region according to the identified needs of the Company. Ensure all legally mandated physical security and facilities programs are adhered to.
• Oversee the design, justification, scheduling, budgeting, implementation and management of physical security and facilities programs to optimally balance systems, staff, risk, and budget to protect employees, visitors, vendors, assets, and infrastructure.
• Establishes and assures adherence to budgets, schedules, work plans and performance requirements. Direct program of contracted security services (both human and electronic) in execution of business requirements as measured by SLA’s, KPI’s, and other indicators; as well as maintain Facilities-related indicators.   Serve as the primary interface and liaison with public safety organizations.
• Maintain appropriate relationships with local, state, and federal police and other related government agencies. Coordinate with internal and external stakeholders to direct investigations into breaches of security.  Develops close working relationships with management, company peers and industry counterparts to ensure alignment of company goals with current corporate security industry and regulatory trends.
• Coordinates and implements physical security operations and activities to ensure protection of assets while ensuring optimal use of personnel and equipment. Collaborate with other teams and stakeholders to develop and implement facility security best practices. Assist in creating and implementing physical security and facilities procedures in accordance with corporate policies, regulations, directives, and operating procedures.
• Define, plan, coordinate, drive and execute security and facilities upgrades and retrofits for projects. To include, identifying and sourcing local vendors and providers. Ability to assess and evaluate facilities systems, conditions, and environment to make appropriate remediation actions, recommendations, and notification escalations.
• Conduct routine risk/threat assessments and make recommendations as needed to mitigate risk; as well as identify security gaps and opportunities and develop appropriate mitigation recommendations and plans from a multidisciplinary perspective.
• Research and deploy state-of-the-art technology solutions and innovative security and facility management techniques to safeguard organizational assets. Performs staff leadership role and promotes motivation through effective management and mentoring.
• Establishes goals and objectives for team performance and manages attainment of those goals. Reviews documentation created by team members and peers to provide constructive feedback. Keep senior management apprised on the status of Security and Facilities issues and initiatives.

What you bring

This is a full-time position, and typical work hours and days are Monday through Friday; but are dependent to meet the needs of the position and may require working extended hours.  This position regularly may require long hours and weekend work.  Domestic and global travel may be required which could be up to 15%.

• Ability to work with all levels of the organization and impart the importance of required Security and Facilities protocols
• Ability to establish and maintain effective working relationships Multi-culturally sensitive and comfortable working across different cultures
• Able to communicate and be diplomatic in dealing with employees across a variety of cultures and in sensitive situations
• Ability to communicate effectively with strong interpersonal and communication skills, both orally and in writing Program and Project Management.
• Ability to provide training and present to small or large audiences self-motivator People Management Leadership presence Contract Management Strategically focused Budget Management Working knowledge of security technologies, access control and video security systems technologies
• Bachelor’s degree in business administration or management, criminal justice, security, supply chain and operations management or a closely related field (required) 7 years full-time experience performing program managerial responsibilities or highly responsible work relating to tasks assigned to this position Any combination of education and experience provided the required skill and knowledge for successful performance would be qualifying.

What we offer you:

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

1 - 5%

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Transition Managers are Technical Project Managers who act as a single point of contact and accountability during an implementation project. They support clients and internal partners with technology-related planning and challenges. Their responsibilities include:

• Coordinating the technical activities required for new, upgraded, or enhanced client platforms from contract signature to technical go-live or decommission.

• Collaborating with clients and internal partners to ensure timely and quality platform delivery.

• Ensuring that what is contracted is what is delivered to meet client expectations.

• Enabling operational readiness by coordinating activities such as pre-live disaster recovery tests, backups, and monitoring.

• Working with CIO on hardware-related requests such as storage capacity and CPU increases.

About the team: 

The Transition Management team at FIS delivers cloud hosting solutions to the clients for FIS suite of Capital Market products. The Transition Management team within FIS Capital Markets – Transformation and Acceleration, provides technical project management for new, upgrading & migrating clients with a mix of public and private cloud engagements.

We take the client through their implementation journey from the point they sign a contract until they go live. Further to this we also plan the decommission of their legacy environment in the case of upgrades.

What you will be doing:

• As a Transition Manager, you would be working as part of the Cloud Transition Management team. You will manage projects that involve E2E Cloud Infrastructure and Network delivery for newly on-boarded clients, upgrades, and migrations.

• You will assemble an internal project team of technical resources & plan system delivery of hosted environments.

• You are client facing, both internal & external, with no travel required. Extensive communication with our customers, professional services & technical teams is a daily requirement.

• You communicate timelines, set expectations, and ensure milestones are completed as scheduled.

• You proactively identify and flag risks and manage the risk to avoid impact to planned work.

• You will be capable of handling multiple projects in parallel, at various project stages.

• You will enforce Transition Management process and standards across all project engagements.

What you will need:

• Overall 10 to 15 years’ experience with at least 3-4 years’ experience in Technical project management focusing on Infrastructure delivery on Private and Public Cloud hosting platforms

• PMP Certification or Prince 2 certification 

• Experience in managing Cloud Hosting (Server commission, decommission, migration, consolidation, network, application integration, DR recovery and planning and deployment) projects. 

• Mix of experience of both private and public cloud (AWS/Azure)

• Experience working with project management methodology (PMI aligned framework) including project planning, control and assurance methodologies, project management software and practices. 

• Experience working with client requirements, business objectives, and critical success factors. 

• Skilled in estimating and common project management tools 

• Good communication skills 

• Creative thinking and problem-solving skills 

• Ability to multitask and manage a mix of small, medium, and large projects. 

• Ability to work in a team environment. 

Added bonus if you have:

• Experience working with delivery assurance principles and appropriate relevant procedures.

• Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases.

• Good leadership skills to train, guide, and mentor the work of less experienced personnel

• ITIL V3/V4 training or certification

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan

• Best-in-class career mobility options across the globe

• Award-winning learning offerings for career development

• Adaptable home - office work model

• Opportunity to work with global teams and clients.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

1 - 5%

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

About the team: 

• We are a team of Project Managers specializing in delivering client engagements and strategic internal initiatives for Capital Markets.

• Our mission is to make Delivery Excellence part of every PM's DNA.

• We drive projects for clients across APAC, EMEA and Americas for multiple Lines of Business, namely Lending, Treasury & Risk and Trade & Asset Services.

• We drive projects which are “New Product Implementations” or “Product Upgrades” varying in duration from a few months to more than a year.

• We generally look for Project Managers with PMP Certification and with specialized knowledge

What you will be doing:

This position is for Senior Project Manager – Technology. You will be responsible managing product implementations and upgrades working with Consulting Services, Product Development and other internal teams, work with clients to document requirements and manage client’s delivery globally. You will be providing client support across multiple time zones and assisting clients during product installations in UAT/Production environments over the weekends.

What you will need:

• Master’s degree in computer applications or equivalent

• Min 11-13 years of experience on Project Management

• Good to have background in Finance with Trade & Assets, Treasury or, Lending experience

• Strong understanding of creating and managing MS Project Plans

• Managing SOW’s/Change Requests for Upgrades/New Interfaces & Enhancements

• Good experience in managing project budgets, digital forecasts, resource allocations in PlanView

• Coordinate activities among team members, internal departments (technical and nontechnical), and client

• Forecasting revenue, managing timesheets, client invoices, and budgets

• Defining and managing Project plans, Project Risks & issues

• Allocation and monitoring work of project team, providing direction and support

• Creation of Project status reports and participate in client status calls

• Managing client deliveries, providing post-delivery support

Added bonus if you have:

• Strong analytical skill

• Good communication skill

• Strong experience in Project Management

• Strong skills in Microsoft Project, PlanView, TFS

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan

• Best-in-class career mobility options across the globe

• Award-winning learning offerings for career development

• Adaptable home - office work model

• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

0%

Service Delivery Manager

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Senior Service Delivery Manager

About Team & Product/Project Details:

Leadership position for CIO Platform Services Team in the Global Delivery Organization to provide strong leadership, mentoring and handle a dynamic 24/7/365 production environment within the Global Data Center Operations.

Platform Service Delivery Leader takes complete ownership and accountability of Production Support operations, application Support and provide strong leadership and mentoring to the team members. 

Service Delivery Leader ensure our teams provide 24 x 7 application support for assigned production-related platforms. Monitor software applications, systems and hardware in a computer processing environment identifying and resolving problems in a timely manner to meet service levels and standards for the job.

What you will be doing (Shift Time & Key Roles and Responsibilities):

• Service Delivery Leader ensures we achieve Service Quality Improvements including Product Availability, Service Intelligence, Service Operations and Financial and process Goals and metrics as per the CIO Leadership.
• Service Delivery Leader is responsible
• To build a professional relationship with key client staff
• Successful service delivery - SLA achievement and high level of customer satisfaction
• Collaborate with senior management on Application Platform Services Management and growth
• Prepare and present Performance Dashboard Metrics and improvements
• Remove all obstacles to customer satisfaction and / or financial performance

What you Bring:

• 10 to 15 years of Overall IT Experience including 5+ years of Experience in Delivery Management, Production Support Leadership and Key Escalation contact in a 24x7x365 environment
• Strong knowledge in Banking and Payments Domain.
• Requires strong management, organizational, team building, coaching and mentoring skills
• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance
• Considerable knowledge of IT production administration and operations activities and controls
• Technical knowledge of information technology networks, systems, peripherals and software applications
  Ability to formulate, implement and evaluate plans, programs and procedures applicable to the information processing operations
• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making, often based on limited information and/or under extreme conditions
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• Advanced process knowledge & experience with ITIL Framework
• Certifications like ITIL Intermediate, PMP
• Experience with a Problem/Incident/Change Management processes tool such as Service Now
• Ensure strong focus on Clients (BU Managers) and help in resolving Challenges and contribute to BU Accomplishments. 
• On Time Delivery with highest quality and in line with Organizational Process / Product metrics and Goals

What We offer You:

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• An international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

0%

Service Delivery Manager

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Senior Service Delivery Manager

About Team & Product/Project Details:

Leadership position for CIO Platform Services Team in the Global Delivery Organization to provide strong leadership, mentoring and handle a dynamic 24/7/365 production environment within the Global Data Center Operations.

Platform Service Delivery Leader takes complete ownership and accountability of Production Support operations, application Support and provide strong leadership and mentoring to the team members. 

Service Delivery Leader ensure our teams provide 24 x 7 application support for assigned production-related platforms. Monitor software applications, systems and hardware in a computer processing environment identifying and resolving problems in a timely manner to meet service levels and standards for the job.

What you will be doing (Shift Time & Key Roles and Responsibilities):

• Service Delivery Leader ensures we achieve Service Quality Improvements including Product Availability, Service Intelligence, Service Operations and Financial and process Goals and metrics as per the CIO Leadership.
• Service Delivery Leader is responsible
• To build a professional relationship with key client staff
• Successful service delivery - SLA achievement and high level of customer satisfaction
• Collaborate with senior management on Application Platform Services Management and growth
• Prepare and present Performance Dashboard Metrics and improvements
• Remove all obstacles to customer satisfaction and / or financial performance

What you Bring:

• 10 to 15 years of Overall IT Experience including 5+ years of Experience in Delivery Management, Production Support Leadership and Key Escalation contact in a 24x7x365 environment
• Strong knowledge in Banking and Payments Domain.
• Requires strong management, organizational, team building, coaching and mentoring skills
• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence
• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance
• Considerable knowledge of IT production administration and operations activities and controls
• Technical knowledge of information technology networks, systems, peripherals and software applications
  Ability to formulate, implement and evaluate plans, programs and procedures applicable to the information processing operations
• Proven ability to function in an environment that requires flexibility, good judgment and sound decision-making, often based on limited information and/or under extreme conditions
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• Advanced process knowledge & experience with ITIL Framework
• Certifications like ITIL Intermediate, PMP
• Experience with a Problem/Incident/Change Management processes tool such as Service Now
• Ensure strong focus on Clients (BU Managers) and help in resolving Challenges and contribute to BU Accomplishments. 
• On Time Delivery with highest quality and in line with Organizational Process / Product metrics and Goals

What We offer You:

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• An international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

5 - 10%

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience in selling Software Sales/ Application Sales

• Strong experience selling to Banks/ Financial services Industry.

• Good understanding of Lending or Credit domain

What we offer you:

• A competitive salary and benefits.

• Great workspaces with dedicated and motivated colleagues.

• A variety of career development tolls, resources and opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Enterprise Incident Manager - 24/7 Rotational Shifts
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About this Team:
It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

What you will be doing:

• Manages global incidents across multiple data center environments to protect production systems critical to business success.
• Ensures contractual service level agreements are met in support of client and company mission-critical business requirements.
• Works across a wide array of product lines and engages various levels of management on a day to day basis.
• Develops, coordinates and promotes incident and problem management activities across the entire enterprise and takes responsibility for effective functioning of these processes across organization.
• Provides immediate response and coordination aimed at minimizing the duration of service interruptions.
• Makes decisions regarding real-time incident resolution activities and selecting client situations for executive & management escalation updates.

What you bring:

• 8 to 12 Years of experience in incident and problem management principles, procedures and techniques
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL, Servicenow)
• Thorough knowledge of information mapping concepts.
• Skill in evaluating documentation, production and quality control and publishing system operation.
• Skill in understanding and focusing on client needs, establishing credibility and building relationships with clients
• Skill in editing writing for punctuation, syntax and grammar and Ability to communicate effectively verbally and in writing
• Willing to work in 24/7 Rotational shifts including night shift and weekend support.

 

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This FIS Capital Markets Sales Team is focused on bringing valuable solutions to the sell-side and buy-side community in APAC. Focusing on Buy-side firms (asset managers, asset owners, pension funds, private markets), we offer a broad spectrum of front to back solutions to our clients. The team is focused on growth, predominantly a new name business but also driving organic growth.

What you will be doing

As part of the Capital Markets Market Specialists team, and as an experienced and proven Business Development leader and Subject Matter Expert in the Buyside and Private Markets space, you will utilize your professional expertise and networks along with knowledge of Capital Markets, local regulations and FIS company products and services to help sellers advance through a specific channel, partner on territory management, share your expertise in executive client engagements and on industry panels, and collaborate with a team that is responsible for selling FIS solutions to the buy-side firms.

As part of the APAC Capital Markets Sales team, you will:

• Position and help sell solutions and/or services to the Buy-side firms across APAC (i.e. asset managers, asset owners, pension funds, private markets), by leveraging a strong understanding of the entire front-to-back workflow of these organisations.

• Demonstrate the strength of and utilize your networks across APAC buy-side firms, especially focused on asset managers and asset owners.

• Develops and maintains new account relationships.

• Solicit and maintain a network of prospects. Initiate contact with prospective customers to sell targeted FIS products and/or services.

• Generate new opportunities for the salesforce on the ground via sales campaigns, producing collateral to communicate the FIS value proposition to the industry

• Understand the FIS ecosystem and bring innovative solution to prospect and clients.

• Demonstrate knowledge of the buy-side industry, business challenges, and solutions in the marketplace including competitive intelligence.

• Build and maintain necessary new revenue pipeline. Demonstrates pipeline growth on a quarterly basis. Maintains activity levels with meaningful progress: calls, meetings next steps and follow ups.

• Help negotiate, structure, and close “deals” that meet customer expectations and FIS’s ability to deliver; utilize appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assist in the development of sales tactics and strategies and collaborate with the product management and marketing resources.

• Meet or exceed sales quota goals and objectives.

• Collaborates with the business, finance, and pre-sales on opportunities as well as strategic initiatives.

• Represent FIS Capital Markets by participating and speaking on panels and industry conferences to share your industry and market expertise.

What you bring:

• Minimum of 10 years of sales and subject matter expertise in the Capital Markets industry.

• Strong knowledge about the local regulations and pressures that Buy-side firms face.

• Knowledge of Capital Markets industry, solutions technology including systems, applications, and regulatory practices.

• Disciplined and self-motivated individual with proven track record of exceeding quota.

• Ability to remain calm under various levels of pressure.

• Understanding of FIS and competitive products and services

• Must have prior experience establishing and maintaining effective working relationships with all levels of management (internally/externally), employees, clients, and public.

• Prior experience using LinkedIn and other professional social media tools to develop new prospects and advance opportunities.

• Solid understanding of a typical and a-typical sales life cycle, especially on the remote environment.

• Must be motivated by exceeding expectations and reaping the rewards that FIS offers.

• Solid decision-making and problem solving and creativity skills.

• Analytical skills are required to determine client business needs and requirements.

• Expert negotiation and communication skills, both written and verbal.

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Regional role, Travel is required in APAC.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

5 - 10%

Service Delivery Manager

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Senior Service Delivery Manager

About Team & Product/Project Details:

Leadership position for CIO Platform Services Team in the Global Delivery Organization to provide strong leadership, mentoring and handle a dynamic 24/7/365 production environment within the Global Data Center Operations.

Platform Service Delivery Leader takes complete ownership and accountability of Production Support operations, application Support and provide strong leadership and mentoring to the team members. 

Service Delivery Leader ensure our teams provide 24 x 7 application support for assigned production-related platforms. Monitor software applications, systems and hardware in a computer processing environment identifying and resolving problems in a timely manner to meet service levels and standards for the job.

What you will be doing (Shift Time & Key Roles and Responsibilities):

• Service Delivery Leader ensures we achieve Service Quality Improvements including Product Availability, Service Intelligence, Service Operations and Financial and process Goals and metrics as per the CIO Leadership.
• Service Delivery Leader is responsible
• To build a professional relationship with key client staff
• Successful service delivery - SLA achievement and high level of customer satisfaction
• Collaborate with senior management on Application Platform Services Management and growth
• Prepare and present Performance Dashboard Metrics and improvements
• Remove all obstacles to customer satisfaction and / or financial performance

What you Bring:

• Must have 12+ Years in Production support management including technical and at least of 5 years leadership experience.

• Must have 6+ years’ experience with Windows and Linux-hosted application platform support products.
• Must have experience in IIS, Windows Services, Windows applications & Architecture.
•  Must have experience in Oracle, SQL, SSRS, Reporting, IBM HTTP Server, and Apache Tomcat
• Must have experience with Unix/Linux-based applications, including a very good knowledge of Unix/Linux commands.
• Exposure to Password Management, SSL Certificates Management and Vulnerability Remediation,
• Must have experience in Oracle & SQL Server Database
• Must have experience dealing with a large number of ETL Job abend and resolution and processes within SLA.
• This shift requires work between 11 and 10 PM IST IST between Monday through Friday. However, the resource has function responsible for 2 shift and weekend shift deliverables and is expected to oversight on Sunday for change execution

What We offer You:

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• An international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Master of Business Administration

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you bring

• Strong experience in Sales

• Strong experience selling to FSI Industry

• Strong experience selling Software Solutions

• Experience in core banking or payment solutions preferred.

What we offer you

• A competitive salary and benefits package.

• A work environment built on collaboration, flexibility and respect.

• A variety of career development tools, resources and opportunities

#LI-NS1

#FISQuotaCarrier

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This FIS Capital Markets Sales Team is focused on bringing valuable solutions to the sell-side and buy-side community in APAC. Focusing on Buy-side firms (asset managers, asset owners, pension funds, private markets), we offer a broad spectrum of front to back solutions to our clients. The team is focused on growth, predominantly a new name business but also driving organic growth.

What you will be doing

As part of the Capital Markets Market Specialists team, and as an experienced and proven Business Development leader and Subject Matter Expert in the Buyside and Private Markets space, you will utilize your professional expertise and networks along with knowledge of Capital Markets, local regulations and FIS company products and services to help sellers advance through a specific channel, partner on territory management, share your expertise in executive client engagements and on industry panels, and collaborate with a team that is responsible for selling FIS solutions to the buy-side firms.

As part of the APAC Capital Markets Sales team, you will:

• Position and help sell solutions and/or services to the Buy-side firms across APAC (i.e. asset managers, asset owners, pension funds, private markets), by leveraging a strong understanding of the entire front-to-back workflow of these organisations.

• Demonstrate the strength of and utilize your networks across APAC buy-side firms, especially focused on asset managers and asset owners.

• Develops and maintains new account relationships.

• Solicit and maintain a network of prospects. Initiate contact with prospective customers to sell targeted FIS products and/or services.

• Generate new opportunities for the salesforce on the ground via sales campaigns, producing collateral to communicate the FIS value proposition to the industry

• Understand the FIS ecosystem and bring innovative solution to prospect and clients.

• Demonstrate knowledge of the buy-side industry, business challenges, and solutions in the marketplace including competitive intelligence.

• Build and maintain necessary new revenue pipeline. Demonstrates pipeline growth on a quarterly basis. Maintains activity levels with meaningful progress: calls, meetings next steps and follow ups.

• Help negotiate, structure, and close “deals” that meet customer expectations and FIS’s ability to deliver; utilize appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assist in the development of sales tactics and strategies and collaborate with the product management and marketing resources.

• Meet or exceed sales quota goals and objectives.

• Collaborates with the business, finance, and pre-sales on opportunities as well as strategic initiatives.

• Represent FIS Capital Markets by participating and speaking on panels and industry conferences to share your industry and market expertise.

What you bring:

• Minimum of 10 years of sales and subject matter expertise in the Capital Markets industry.

• Strong knowledge about the local regulations and pressures that Buy-side firms face.

• Knowledge of Capital Markets industry, solutions technology including systems, applications, and regulatory practices.

• Disciplined and self-motivated individual with proven track record of exceeding quota.

• Ability to remain calm under various levels of pressure.

• Understanding of FIS and competitive products and services

• Must have prior experience establishing and maintaining effective working relationships with all levels of management (internally/externally), employees, clients, and public.

• Prior experience using LinkedIn and other professional social media tools to develop new prospects and advance opportunities.

• Solid understanding of a typical and a-typical sales life cycle, especially on the remote environment.

• Must be motivated by exceeding expectations and reaping the rewards that FIS offers.

• Solid decision-making and problem solving and creativity skills.

• Analytical skills are required to determine client business needs and requirements.

• Expert negotiation and communication skills, both written and verbal.

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Regional role, Travel is required in APAC.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

5 - 10%

Service Delivery Manager

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Senior Service Delivery Manager

About Team & Product/Project Details:

Leadership position for CIO Platform Services Team in the Global Delivery Organization to provide strong leadership, mentoring and handle a dynamic 24/7/365 production environment within the Global Data Center Operations.

Platform Service Delivery Leader takes complete ownership and accountability of Production Support operations, application Support and provide strong leadership and mentoring to the team members. 

Service Delivery Leader ensure our teams provide 24 x 7 application support for assigned production-related platforms. Monitor software applications, systems and hardware in a computer processing environment identifying and resolving problems in a timely manner to meet service levels and standards for the job.

What you will be doing (Shift Time & Key Roles and Responsibilities):

• Service Delivery Leader ensures we achieve Service Quality Improvements including Product Availability, Service Intelligence, Service Operations and Financial and process Goals and metrics as per the CIO Leadership.
• Service Delivery Leader is responsible
• To build a professional relationship with key client staff
• Successful service delivery - SLA achievement and high level of customer satisfaction
• Collaborate with senior management on Application Platform Services Management and growth
• Prepare and present Performance Dashboard Metrics and improvements
• Remove all obstacles to customer satisfaction and / or financial performance

What you Bring:

• Must have 12+ Years in Production support management including technical and at least of 5 years leadership experience.

• Must have 6+ years’ experience with Windows and Linux-hosted application platform support products.
• Must have experience in IIS, Windows Services, Windows applications & Architecture.
•  Must have experience in Oracle, SQL, SSRS, Reporting, IBM HTTP Server, and Apache Tomcat
• Must have experience with Unix/Linux-based applications, including a very good knowledge of Unix/Linux commands.
• Exposure to Password Management, SSL Certificates Management and Vulnerability Remediation,
• Must have experience in Oracle & SQL Server Database
• Must have experience dealing with a large number of ETL Job abend and resolution and processes within SLA.
• This shift requires work between 11 and 10 PM IST IST between Monday through Friday. However, the resource has function responsible for 2 shift and weekend shift deliverables and is expected to oversight on Sunday for change execution

What We offer You:

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• An international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Enterprise Incident Manager - 24/7 Rotational Shifts
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About this Team:
It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

What you will be doing:

• Manages global incidents across multiple data center environments to protect production systems critical to business success.
• Ensures contractual service level agreements are met in support of client and company mission-critical business requirements.
• Works across a wide array of product lines and engages various levels of management on a day to day basis.
• Develops, coordinates and promotes incident and problem management activities across the entire enterprise and takes responsibility for effective functioning of these processes across organization.
• Provides immediate response and coordination aimed at minimizing the duration of service interruptions.
• Makes decisions regarding real-time incident resolution activities and selecting client situations for executive & management escalation updates.

What you bring:

• 8 to 12 Years of experience in incident and problem management principles, procedures and techniques
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL, Servicenow)
• Thorough knowledge of information mapping concepts.
• Skill in evaluating documentation, production and quality control and publishing system operation.
• Skill in understanding and focusing on client needs, establishing credibility and building relationships with clients
• Skill in editing writing for punctuation, syntax and grammar and Ability to communicate effectively verbally and in writing
• Willing to work in 24/7 Rotational shifts including night shift and weekend support.

 

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass