Total 141 Maintenance Manager job vacancies in Sales / Marketing category in The United States of America

Main Duties Undertake general gardening maintenance to hard and soft landscaped areas owned or rented by Care in Mind, including lawn mowing and seasonal treatments, hedge trimming, weeding, trimming and pruning of shrubs, litter picking, clearing leaves and, sweeping and garden clearances. Soft landscaping construction work including renewal and development of borders including sourcing and planting new trees / shrubs where required, pest and disease control, lawn maintenance including scarification, aeration, moss treatment and feeding where needed as well as mowing and edging and turfing when required. Power washing, gritting and other tasks to maximise safety related to adverse weather conditions and minimising slippery surfaces related to moss / algae growth etc. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the services. During winter months, to be able to support the field team with other duties e.g. painting and general building maintenance transporting of household items, furniture removals. Communicate effectively with the department manager and colleagues. Work collaboratively and flexibly across all of the homes within Care in Mind. Communicate with external contractors where necessary. Flexibility to travel using company vehicle across all sites in Lancashire, Yorkshire, Cheshire and Wirral. Solve problems in a safe manner and escalate any necessary issue to the department manager. To maintain confidentiality at all times in accordance with the agreed policy. To comply with Care in Minds Equal Opportunities Policy. To follow health and safety guidelines carefully and alert your manager immediately of any concerns relating to health and safety issues. It is the responsibility of all staff to read and work to the company safeguarding policy, to complete the Safeguarding training commensurate with their job role, and to report any genuine concerns to the designated safeguarding officer/lead on site, or a senior member of staff. The tasks and responsibilities shown above are not exhaustive and should be regarded only as a guide. The post-holder will be expected to undertake any reasonable activities according to the needs of the business at the time. These will be subject to periodic review and may be amended to meet the changing needs of the business and the interests and skills of the post-holder. The post-holder will be expected to participate in this process, and the company would aim to reach agreement to any changes.

The post holder will play a pivotal part in supporting the delivery of services / projects and programmes of work across the Transformation, Delivery and Improvement team. Working as a key member of the transformation, delivery and improvement team, supporting the management of services including any contracting arrangements, key functions of the commissioning cycle including analysis of need with a focus on health inequalities, service design and improvement, implementation and performance management. The role will also support the delivery of strategic developments and projects including any associated project plans and act as a key contact for a number of services/providers across health and care.

The Senior Operations Manager will provide leadership and line management to the Cluster Service Managers in delivery of services across Nexus and support to the Director of Operations and Services to ensure effective day-to-day running of the organisation. To provide leadership and senior support to the Cluster Service Managers in the delivery of high-quality clinical services and support effective day to day performance management. To provide leadership and line management to the Patient Experience & Service Manager to ensure that patients receive a high quality service

Liaise with other project team members to ensure that all Estates compliance improvement works for the Trust are planned and expedited within agreed response times, to a satisfactory, professional, and technical standard and in accordance with Trust. Responsible to the Estates and Projects Lead for the implementation of an on-going programme of change, ensuring a safe, quality-orientated, value for money service is provided to the Trust. The post holder will liaise with other project team members to ensure all Estates VEs (Variation Enquiries) and REMEs (Retained Estate Major Events) are managed and expedited in accordance with Trust and departmental policies and procedure. Liaise with other project team members to ensure that expenditure for directly employed staff, contractors and materials are contained within delegated budgets and that all Estates recharges and Service Level Agreement fees are kept up to date. Develop electronic filing systems for ease of retrieval of project records. Audit Project Co Service Provider reactive and qualitative tasks to ensure they are delivered within agreed parameters and protocols as identified within the Project Agreement Provide compliance information to ensure service delivery and continuity problems are resolved in a timely manner. Actively contribute on a continuing basis to the production of the Estate Risk Register maintaining the validity of the information on an on-going basis. Maintain the Datix register for the Department, including responding, where appropriate, or assisting in preparation of responses, which may involve liaison with Governance and occasionally third parties. Assist the Estates and Projects Lead with collation of information required for the preparation of the annual ERIC (Estates Return Information Collection) return a vital NHS-wide annual return that is reported to Parliament. Monitor, both with Project Co and on own initiative, the degree of compliance of the facilities, both PFI and retained estate, with output specifications and performance specifications set out in the Project Agreement Assist the Estates and Projects Lead to liaise with the utility companies and collate energy consumption and invoices to facilitate performance monitoring Liaise with NHSI/E, NHE Estates and other Trusts generally with respect to sharing of information and making returns of information as required on an ad-hoc basis Liaise as appropriate with the Head of Department on Estates related matters Contribute to Estate related policy development within designated timeframes Assist in the implementation and management of all delegated agreed and detailed cost improvement programs (CIPs) Communicates Trust-wide through regular information exchanges. Assist the team ensuring that Project Co deliver the Hard Facilities Management services to the required service specification standards which includes but is not limited to the Law/Statute (Acts and Regulations) British Standards, HTMs, HBNs, HGNs, good working practice Assist the team to maintain an up to date PFI Hard Facilities Management Service Risk Register in accordance with the Trusts Risk Management procedures Undertake planned and unannounced site visit/audits of the Project Co Service Providers activities and providing departmental feedback of findings. The post holder will aid the Trust Finance Department during the monthly verification exercise of the projects completed. Liaise with the Estates and Projects Lead with respect to joining performance monthly audit meetings, including Project meetings Ensure that effective audit trails are developed, maintained, and reviewed to support any change to the Project Agreement or any other documentation specific to projects or services. Equality & Diversity, to promote equality and value diversity.

Lead and act as a subject expert for clinical governance and quality improvement, representing this area of expertise at university and external meetings Support the Schools services compliance with QSI, School/Kings and NHS Trust requirements, ensuring service leads and clinical staff maintain records in line with the Schools document control policy. Work closely with service leads and clinical staff to implement the clinical governance and quality improvement programme across the School to optimise the clinical care and patient experience, responding to a changing context and aligning objectives with QSI, School and NHS Trust decisions. Provide advanced expertise and management of diverse teams and resources, supporting service areas to set the School standards and put in place procedures that meet the QSI standards, based on a thorough understanding of the principles and developments in the field. Engage in continuing professional development and training initiatives to maintain and develop skills and knowledge. Work independently based on an agreed work plan, setting own priorities and standards and those of the service teams, working cooperatively to achieve the service objectives linked to clinical governance and quality improvement. Take decisions both independently and collaboratively that last for over a year with potentially long-lasting implications. Research and analyse quantitative and qualitative information from multiple sources to direct service improvement and inform procedures and interventions, conveying the detail and rationale in a clear way. Represent the Schools imaging services at local and national forums, including with the NHS, community and other partners, promoting achievements in care and regularly deputise for line manager(s), working with colleagues and networking within and beyond Kings. Forge relationships with colleagues within Kings, GSTT and externally, to disseminate and get information, coordinate and deliver the required service, involving the pubic and users to assess service quality and improvements. Liaise with multi-disciplinary services teams and patient groups to support them in the refinement of the service. Provide highly specialist advice and training on clinical governance and quality improvement. Communicate clearly and effectively, orally and in writing, and use well-developed listening and influencing skills to work effectively across teams. Assist the Schools service leads to compile and present regular reports at School and CLIMP meetings. Contribute to the development of the strategic and operational objectives of the School and its services, supporting clinical and service leads in implementing improvements and delivering targets Collaborate with the Schools service leads to develop, maintain, revise and enact the incident response plan, risk registers and business continuity plans for their services, advising on clinical audits and service evaluations recording service improvements on the Clinical Audit Database, and putting in place a resilient and effective complaints procedure and database. Use critical evaluation and problem-solving skills to respond to changing priorities to make improvements to services and protocols. Lead and encourage innovation in the quality improvement and clinical governance and their use in the Schools services. Identify, plan and support changes in clinical practice resulting from local and cross-Directorate clinical governance work plans in collaboration with the clinical multidisciplinary teams. Provide highly specialist advice and training on clinical governance and quality improvement, supporting service leads to monitor staff training and development needs to ensure full compliance with GSTT and Kings training requirements. Facilitate an inclusive culture and ethos when working with patients, relatives/carers and visitors along with colleagues in and external to Kings. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Operational duties include the following: 1. Keep the VCS Capacity Building strategy under review and make recommendations for improving the delivery of the Programme. 2. To ensure that the Communication Strategy is kept under review and monitor its effectiveness. 3. Produce an Annual Work Programme in collaboration with the team, Public Voice and MIND CEOs, to be signed off by the Councils Nominated Officer. 4. Co-ordinating the team through regular team meetings and one to one meetings as required. 5. Providing performance monitoring reports as required in the Contract Specification and Work Programme and attending the Quarterly Joint Performance Monitoring meetings with the ICB and Council Nominated Officers. 6. Identify appropriate opportunities from Grant Funders and Trust Funds and to support VCS applications for funding. 7. Promoting the innovative VCS work to a wider regional / national audience through one annual Showcase Event and five local showcase events. 8. Explore and develop an Accountable Body function for VCS organisations to maximise external funding for VCS organisations in the Borough. 9. Support the VCS organisations to remain viable through cost reduction initiatives including consortia sharing back office resources. 10. Ensure that engagement with VCS organisations includes those who may experience barriers to entry such as disabled people, ethnic minority communities and those marginalised groups / communities. 11. To Chair / Co-Chair the monthly VCS Forum, supported by other members of the Team. 12. To work with the Capacity Building Manager to deliver the Grant Funding and Income Generating Workshops and VCS Community of Practice. 13. To ensure that the Volunteer Centre is managed effectively and meets volunteer recruitment and placement targets and that the Volunteer Fairs, Volunteer Awards, and various Forum meetings are organised effectively. 14. To ensure that a Haringey Volunteer Management Charter and relevant templates are produced as a commitment to good practice. 15. Enable Haringey VCS organisations to benefit from local, regional and national initiatives by providing information and supporting membership and networks. 16. Ensuring that GDPR requirements are complied with, and any breaches are reported in accordance with Procedures. Strategic duties include the following: 1. Representing Haringey VCS at the ICB VCS Alliance meetings and other relevant ICB forums. 2. To ensure that the Alliance contributes effectively to the development of strategies and policies which affect future delivery of services and the role of the VCS organisations in the Borough. 3. Developing relationships with Grant funders and Trust Funds to maximise the opportunity to lever in additional resources to the VCS sector through collaborative bids and proposals. 4. Exploring other funding opportunities such as Crowd Funding and Sponsorship and work with corporate organisations to lever in pro-bono financial, legal and training development services to build the capacity of the VCS. 5. Promoting the work and impact of the Haringey Community Alliance to key stakeholders and potential partners locally, regionally, and nationally, as a model of best practice that could be grown, adapted or replicated in other contexts and locations. Other Accountabilities: 1. Work as part of the management team, collaborating with colleagues and partners, and contributing to the wider Public Voice strategy. 2. Act in line with Public Voices mission and values, as well as policies and procedures. 3. Help to promote the work of Public Voice and its VCS Alliance delivery partners. 4. Undertake other duties as required to support the smooth functioning of Public Voice in keeping with the overall grading and general responsibilities of the post.

As part of the Human Resources team, youll enjoy a mixed portfolio of work and accountabilities that showcase your skills and give you autonomy. Quality improvement is at the centre of what we do, so youll be supported to be innovative and continually develop. Please the attached job description and person specification for full details of the role. If you have any questions regarding the role, please don't hesitate to get in touch, by contacting us on 0121 685 4000 extension 55647 and ask to speak to our Head of OD and Inclusion, Clare Mair. Additional information regarding closing and interview(s) dates, as well as previous applications. The closing date for applications is the 26th April. Shortlisted candidates will be invited to a 1st Stage Panel Interview on the 3rd May. The interview will include an exercise of which candidate will be given guidance on within their interview invite. Candidates that are successful at the 1st Stage, will be invited to return for a 2nd Stage Structured Interview on the 8th May. Please keep these dates in mind when applying. Please note, previous applicants need not apply.

Please see the Job description attached for full details. The main responsibilities of the post: Managing the development, implementation and delivery of evaluations for a range of volunteer projects and the volunteer service for inpatient, community services and managed projects. Providing training, where possible, to staff and volunteers in ensuring the integrity of data collection in relations to outcomes. To plan and manage focus groups with patients and service users to gain an insight and understanding of how best to reach to people. To research and develop tools for measuring Impact in NHS Volunteer Services. Oversee the analysis and report writing of core monitoring and evaluation data. Able to transform data into compelling and engaging data visualisations. Working closely with the Volunteer Service manager and key staff to ensure that impact reporting reflects the ethos of the Maudsley Charity and NHS Trusts.

Please see attached the job description and person specification for full details of the duties and responsibilities of the role.

In return we can offer you an exciting and challenging role, the opportunity to develop your skills in quality governance, supervision and support and personal development. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk?The people here are warm and welcoming, youll never be far from the beautiful coastline or Broads National Park. Were an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. Benefits included with this role are:- NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service gym membership NHS discounts and many more. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

1. Key Working Relationships Operations Manager Directorate management team, including Operations Manager, Clinical Director and Matrons Clinical Service Leads for directorate and the service multi-professional teams. Risk and Complaints Managers Medical secretaries, ward clerks and other administrative support teams within the service / directorate Admissions team Outpatient appointment centre. Information department including the central validation team. Divisional Human Resources Business Partner, Associate Human Resource Business Partner, medical staffing managers and divisional recruitment team. Divisional Finance Analyst, Directorate Accountant and department staff. Clinical coding department.2. Royal Free World Class Values The post holder will provide World Class Care to service users, staff, colleagues, clients and patients alike so that everyone at the Royal Free can feel: * Welcome all the time * Confident because we are clearly communicating * Respected and cared for * Reassured that they are always in safe hands The post holder is expected to promote a World Class Care culture and work in a way that is patient-centred, involves service users, responds positively to feedback from user groups and promotes teamwork across services. The post holder will take a leadership role in World Class Care within the directorate ensuring that subordinate staff maintain world class care standards and oversee staff being booked on to courses for world class care as necessary.3. Furthering the Trusts Governing Objectives The post holder is required at all times you are required to promote the Royal Free London NHS Foundation Trusts (RFL) five governing objectives and participate in achieving relevant aspects of the Five Year Plan.- Excellent outcomes for patients- Excellent experience for our patients, staff and GPs- Excellent value - Full compliance- A strong organisation The post holders role in promoting and furthering these objectives will be commensurate with grade and designated responsibilities.4. Service Delivery, Service Improvement and Excellent Outcomes for Patients Support the operations manager in developing service development plans to align national direction/strategies and local priorities, considering the necessary changes in current practice and resourcing implications Identify areas of service improvement and opportunities. Support Operations Manager in developing Quality Innovation Productivity Prevention (QIPP) in the directorate.5. Performance Management Lead the infrastructure which measures performance within the service / directorate (including RTT reports, waiting lists, discharge summary completion, outpatient new to follow up ratios, diagnostic treatment status, length of stay) Ensure data validation is completed to achieve required national and local RTT targets and milestones. Work across the division to ensure that the emergency access standards are consistently met for all patients. Support the investigation of patient complaints, analysing the issues and identifying any faults in procedures, processes or the treatment of patients and making appropriate recommendations to the Operations Manager and others to avoid future occurrences. Work with the Operations Manager to monitor activity levels including outpatients, diagnostics and inpatients. Develop improvement plans to achieve performance against targets and other imperatives impacting on the Trust. Ensure that all activity is accurately and fully coded thereby ensuring income is maximised and outpatient treatment status recorded for RTT measurement. Participate in monitoring and maintaining compliance with relevant CQC standards.6. Communication Communicate clearly and effectively with staff to ensure they are kept up to date with divisional business plans and operational requirements. Provides complex information regarding performance in a motivational manner which encourages collaborative working in order to deliver against targets.7. Staff Management To manage administration and support staff employed within service / directorate4/10 Manage timely and effective recruitment and retention of staff in conjunction with the Human Resources department. Ensure appraisal is carried out for all staff and training needs are identified with resources. Manage mandatory training levels and ensure that service records are kept up to date. Be responsible for managing absence rates within the staff group. Ensure optimal use of staffing resources and review workforce requirements as required. Ensure staff are aware of and implement Trust policies and procedures and establish and implement local guidelines, policies and procedures as appropriate. Ensure that the Trust's policies on conduct and performance are adhered to and communicated effectively to all staff. Ensure that all staff are working to maintain a healthy and safe working environment. As required, lead on investigations within their own division and support Human Resources to provide independent investigations into complex Human Resource matters in other areas within the Trust. Support medical staff colleagues on recruitment of temporary and permanent medical staff Support the division to implement the staff survey action plan working with the OD Consultant, to raise the profile of the staff survey throughout your directorates to ensure compliance with national targets and genuine improvements in working lives based on local evidence.8. Patient Flow and Bed Management Work with clinical colleagues and the site management team to facilitate effective bed management including prioritising admissions, facilitating timely discharge, and escalating delays in discharge. Participate in the divisional sit rep and cross organisational information gathering and submission and attend bed meetings as required. Liaise with external organisations when delays identified with transfers to other hospitals.9. Excellent Experience for our patients, staff and GPs Support the promotion of World Class care culture and work in a way that is patient- centred, involves service users, responds positively to feedback from user groups and promotes teamwork across services. Support the development of the divisional action plan to ensure that there is an effective communication cascade5/10 Ensure all departmental staff groups are involved in the development and implementation of the QIPP programme and other planned changes Ensure that changes to services are fully communicated both within the organisation with staff and patients and with external partners, including GPs, Commissioners. Support the development of the patient experience working group as part of the QIPP programme10. Business Planning and Management To actively promote and protect the business interests of the Royal Free London NHS Foundation Trust with other healthcare organisations and agencies. To plan, organise and arrange activities to link with the overall directorate strategy. Involved in the development of future policies and planning developments for the directorate. Oversee future departmental policies and planning developments for the directorate. To support service review and development as required. This will involve process mapping/review, patient and staff involvement in re-engineering, change in practice, skill-mix review, changes in roles and responsibilities.11. Financial Budgetary Management Be accountable to the Divisional Board for financial performance relating to delegated budgets and the QIPP programme Be responsible for budget setting and effectively working within resource constraints. Develop the use of patient level costing and service line reporting to support and inform financial management Work with IM&T and Planning teams to ensure targets for clinical coding are met to maximise income in line with payment by results (PBR), ensuring clinicians are engaged in the process. Oversee financial and activity modelling projects as required in order to complete or contribute to the development of service business cases Work with IM&T and Planning teams to ensure targets for clinical coding are met to maximise income in line with payment by results (PBR), ensuring clinicians are engaged in the process.12. Information Management In conjunction with the Divisional Information Partner ensure that all service entities within the management portfolio are provided with high-quality, well-presented and relevant data reports supporting services in understanding operational efficiency, performance against national and local targets, activity and financial performance, and service size, configuration and potential for growth.6/1013. Quality and Governance Participate in monitoring and maintaining compliance with relevant CQC standards. In conjunction with the Operations Manager, take part in the development of the annual Quality Innovation Productivity Prevention Programme working on activities to implement it as required. Contribute to the achievement of CQUINs relevant to the directorate Support the divisional risk and governance team to investigate, plan and implement response to incidences and complaints Promote the corporate and clinical governance frameworks within the directorate14. Represent the Operations Manager To represent the Operations Manager or other senior managers as required

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

If you are looking to join a values-driven, forward thinking charity and have the passion and knowledge to shape this role for With You, we want to hear from you. Please note that this role may close early should sufficient applications be received, so early application is advised. This position is based across our Stoke on Trent and Shropshire services. This is a part time, fixed term position working 22.5 hours per week until April 2025. The salary for this role is £28,000 - £44,290 per annum pro rata. Benefits Competitive salary 28 days annual leave, plus bank holidays 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. A full job description is available on request. Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

Post Title: Nutrition and Dietetics & Speech and Language Therapy Manager Pay Band: 8B Hours: 37.5 per week Contract: Permanent Location / Department: Aconbury West, WRH, Therapies Department Accountable to: Chief Nursing Officer Reports to: Head of Therapies Ref: Key Working Relationships: SLTs, Registered Dietitians (RD), administrative and clerical staff, and the wider therapy team. Medical and nursing staff, GPs, members of the Trusts senior management team (including directorate general managers), Community services, private sector providers, support services, statutory and voluntary organisations, HEIs, patients and their relatives or carers. Risk Assessment:Whilst undertaking the clinical component of the post there is an on-going requirement for light physical effort i.e. using a Flexible nasendoscope, carrying out bedside swallowing assessments, changing voice prostheses requiring moderate bending on a frequent basis. There is an occasional need for moderate physical effort i.e. manual handling activities. There is a constant need for prolonged mental effort e.g. chairing meetings, dictation of complex GP letters. This post carries a high level of stress, requiring high levels of continued concentration with frequent interruptions to answer unrelated or multi-professional queries. The ability to be able to continually work on diverse projects simultaneously is required. Regular exposure to body fluids (saliva, sputum, blood) when working with patients with swallowing difficulties, altered airways. Potential exposure to infection eg MRSA, CDiff. Working at a PC/VDU on a regular basis. Attending videofluoroscopy clinics infrequently involving potential risk of radiation exposure. Job Purpose: To be responsible for the day to day management and the provision and development of equitable Speech and Language Therapy (SLT) and Nutrition and Dietetic (N&D) services, within budget, for an agreed level of activity and at an agreed level of service and clinical quality, across the three sites of the Worcestershire Acute Hospitals NHS Trust. To work as an experienced autonomous practitioner undertaking regular clinical workload in a chosen Therapy speciality in order to maintain clinical skills. To provide expert advice within area of clinical specialism to medical and nursing staff across all Divisions and to work as part of a multi-disciplinary team (MDT). To be responsible for the Education, Training and Development of the Speech and Language Therapy (SLT) and Nutrition and Dietetic (N&D) workforce. To work with other members of the Therapy Management Team, members of the Trust management team, other healthcare organisations, agencies and professionals to ensure high quality care is provided for patients. Key Duties: MANAGEMENT To ensure effective SLT and N&D services are delivered within Worcestershire Acute Hospitals NHS Trust. To match skill mix to workload, set priorities and actively manage resources to achieve an equitable, comprehensive service on all acute sites within the given financial constraints. To manage, review and evaluate existing services to ensure that changing demands on the service and resource issues are addressed and that an equitable service is provided across the county. To plan and implement appropriate developments within SLT and N&D services, including meeting local and national priorities. To resolve operational issues within SLT and N&D, ensure effective channels of communication are in place and maintained and duties are delegated to site managers and Clinical Leads as appropriate. To work across professional boundaries with agencies, statutory, voluntary and private organisations countywide. To work closely with Herefordshire and Worcestershire STP colleagues to introduce and develop joint working arrangements between the acute and community sectors. To lead the manpower planning, recruitment and retention process, including succession planning. To ensure accurate service reports are produced in a timely manner for the Head of Therapy Services as required. Ensure that systems are in place to collect activity and workload data in order to financial partners and commissioning and thus ensure Trust income for both services. To support the Head of Therapy Services in the business and capacity planning process, producing business cases as required and contributing to other specialties plans which have a SLT or N&D component. To investigate and respond to the SLT and N&D aspects of complaints within the given time frame and ensure that any identified actions are implemented. To manage the day to day running of the wider therapy management team in the absence of the Occupational Therapy or Physiotherapy/Orthotic managers and deputise for the Head of Therapy Services on various issues and projects as required. To manage the SLT and N&D budgets, working closely with the Finance department in budget setting and ensuring financial targets are achieved. To monitor, manage and evaluate Service Level Agreements with other Trusts and services as necessary. To seek funding for continued service enhancement. To authorise payroll documentation, payment of staff expense and invoices for goods and services. To be responsible for the management of human resource issues, including maternity leave, change of work patterns, annual and other leave, grading and capability issues to ensure the workforce meets the caseload requirement. To monitor and take any actions required regarding sickness absences in line with Trust policy. To ensure all SLT and N&D are registered with the Health Care Professions Council. To use initiative and in conjunction with the site managers, take action to ensure core service provision is maintained by prioritisation of services and redeployment of staff during time of staff shortages. To develop and implement departmental and administrative policies and procedures. To chair and guide meetings for both services and the wider Therapies Directorate (as required) and ensure there is appropriate representation at meetings. To undertake any other duties commensurate with the level/expertise of the post to ensure the smooth running of the SLT and N&D service.