Total 13 Fresh/Entry Level Legal Officer job vacancies in Federal Territory of Kuala Lumpur

Job Responsibilities:

• Attending general inquiries, complaints, comments, and feedback from customers via live chat, phone, and email
• Provide accurate information and assistance in a professional matter to customers.
• Respond to all customers’ requests in an accurate and timely manner.
• Document call center processes and FAQs, and work on continuous process improvement.
• Manage feedback or complaints and liaise with backend support to resolve issues
• Tracking and documenting customer data and service issues
• Exceed customers’ expectations in terms of customer service and accurate information
• Work in a team to achieve the required KPI elements

Job Requirements:

• Must possess at least a Certificate, Diploma, or Bachelor's degree in any field (Fresh graduates are encouraged to apply)
• Able to work in the morning shift. 
• Good listening, interpersonal, organizational skills & customer service orientation
• Adaptability, initiative & stress tolerance
• Attention to detail and accuracy
• Possess a service-oriented mindset with excellent telephone etiquette
• Good verbal and written communication in Bahasa Melayu/ English
• Motivated, driven, and energetic work ethic
• Strength in communication and competence in consulting and giving accurate directions to customers.
• Positive and serving attitude, professionalism, patience, friendliness, and engagement toward customers

Perks & Benefits

• Medical subsidy 
• Monthly call incentive 
• Annual Performance Bonus 
• Monthly attendance incentive RM200

工作職責：

• 透過即時聊天、電話和電子郵件處理客戶的一般查詢、投訴、評論和回饋
• 為客戶提供準確的資訊和專業的幫助。
• 準確、及時地回應所有客戶的請求。
• 記錄呼叫中心流程和常見問題解答，並致力於持續流程改善。
• 管理回饋或投訴並與後端支援聯繫以解決問題
• 追蹤和記錄客戶數據和服務問題
• 在客戶服務和準確資訊方面超越客戶的期望
• 團隊合作以實現所需的 KPI 要素

工作要求：

• 必須至少擁有任何領域的證書、文憑或學士學位（鼓勵應屆畢業生申請）
• 能夠從事早班工作。
• 良好的傾聽、人際互動、組織能力與客戶服務導向
• 適應力、主動性和抗壓性
• 注重細節和準確性
• 具有以服務為導向的心態和良好的電話禮儀
• 良好的馬來語/英語口頭和書面溝通能力
• 有動力、有動力、充滿活力的職業道德
• 溝通能力強，提供客戶諮詢和準確指導的能力。
• 積極的服務態度、專業、耐心、友善和對客戶的參與

津貼和福利

• 醫療補助
• 每月通話獎勵
• 年度績效獎金
• 每月出席獎勵 RM200

JOB DESCRIPTIONS

1) To call and follow up with customers on their outstanding payments.

2) To negotiate favourable payment arrangements for settlement of account outstanding.

3) To assist customers with any existing disputes to enable them to make full settlements.

4) To handle basic administrative functions.

5) To handle ad hoc assignments.

REQUIREMENTS

Candidate must possess at least an SPM qualification.
Computer literate.
Good communication and negotiation skills in Bahasa Malaysia and/or English.
A result-oriented person who is able to work under pressure and long hours to achieve target.
Having experience in customer service, collection or related industry is an added advantage.
Comprehensive training will be provided to the successful candidates.
Malaysian citizens only.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture

工作介紹

1) 致電並跟進客戶的未付款項。

2) 協商有利的付款安排以解決未清帳款。

3) 協助客戶解決任何現有爭議，使他們能夠得到充分解決。

4）處理基本的行政職能。

5) 處理臨時任務。

要求

候選人必須至少擁有 SPM 資格。
計算機知識。
良好的馬來語和/或英語溝通和談判能力。
一個以結果為導向的人，能夠在壓力下和長時間工作以實現目標。
擁有客戶服務、收款或相關行業經驗是一個額外優勢。
將為成功的候選人提供全面的培訓。
僅限馬來西亞公民。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 休假
• 開放文化

As Student Trainee (Management and Program Analysis), you will:

• Perform work with a senior staff person and or as a part of a team in conducting and performing analysis assignments related to the effectiveness of programs and/or the efficiency of the management of the organization's operations.
• Use basic functions of computer software such as word processing, database, and spreadsheet to perform elementary office automation tasks such as entering and retrieving data into or from existing spreadsheets and producing various standardized documents using established formats.
• Perform a variety of routine technical assignments that are structured to provide the incumbent with experience in the application of the program policies, procedures and practices of the organization.

Starting at $34,135 Per Year (GS 3)

There is no "Apply" button on this page because YOU MUST APPLY ONLINE VIA APPLICATION LINKS ON OUR STUDENTS AND RECENT GRADUATES website.

If you visit this website and there are no links to apply, then we are not yet accepting applications for this position. Please check the website regularly to ensure you do not miss this job opportunity.

This is to advise you that we will SOON be accepting applications for the following career track within our Office of the Chief Financial Officer (OCFO). A component of GSA that provides the full suite of financial services to GSA — including budget formulation and execution, analytics and financial data management, financial operations and reporting, as well as financial controls and certification of funds — to ensure proper management of the agency’s financial resources:

• Accounting Trainee: The Accounting  Trainee (0599 Series) is part of the Pathways Internship Program.

• If you become an intern, you will be expected to help with a range of tasks and will be afforded the opportunity to learn the scope and foundation of GSA/OCFO accounting responsibilities, assisting accounting specialists and management with day-to-day operations. Assignments are made with the objective of challenging your abilities and initiative, and to provide opportunities to display self-motivation. The ultimate goal is to give you a good overview of the organization and set you up for success if you are offered a permanent position after graduation.

Who We Are:

GSA’s core mission is to help federal agencies buy smarter, reduce their real estate footprint, provide efficient, cost saving technology and create a better, faster federal government. We leverage the tremendous buying power of the federal government to acquire best value for taxpayers and our federal customers. Our jobs are as diverse as the services we provide, which makes us a great place to start, build, and expand your career!  

We employ nearly 12,000 employees nationwide. Headquartered in Washington, DC, we have eleven regional offices located across the country. These positions will be located in the following cities: Fort Worth TX, Kansas City, MO Washington DC

Who We Are Looking For:  

Talented, motivated students who are looking to build their career at GSA/OCFO, and who meet the following:

1. Current juniors or graduate students,
2. Will complete a bachelor’s degree or higher degree by June 2025   **(degree in accounting or a degree in a related field such as business administration, finance, or public administration that included or is supplemented by 24 semester hours in accounting)
3. Are able to work full-time from Monday, June 3 through Friday, August 09, 2024
4. Will commit to working part-time during the school year, to complete all required hours before graduating in May/June 2025
5. A U.S. Citizen (As a federal agency, all of our employees must be U.S. Citizens)

Starting at $16.38 Per Hour (GS 04)

The Supreme Court of the United States Police is a Federal law enforcement agency that derives its authority from United States Code 40 U.S.C. 6121. The Supreme Court Police enforce Federal and District of Columbia laws and regulations, as well as enforce regulations governing the Supreme Court Building and grounds prescribed by the Marshal and approved by the Chief Justice of the United States. The department's mission is to ensure the integrity of the Constitutional Mission of the Supreme Court of the United States by protecting the Supreme Court, the Justices, employees, guests, and visitors.

The Supreme Court Police are responsible for providing a full range of police services, to include:

• Protection of the Supreme Court Building and grounds, and persons and property therein;
• Dignitary Protection for the Supreme Court Justices, both domestically and internationally;
• Maintain suitable order and decorum within the Supreme Court Building and grounds, to include policing demonstrations and large-scale events;
• Provide Courtroom security;
• Prepare numerous reports to include incident, found property, accident, and arrest reports, as well as testify in court.

Specialty Units are available to officers depending on time-in-service, completion of training, and experience. The Supreme Court Police offers both part-time and full-time specialized units. These units include:

• Dignitary Protection Unit
• Protective Intelligence Unit
• K-9 Unit
• Background Investigations Unit
• Nuclear, Biological, Chemical (NBC) Team
• Recruitment Division
• Police Operations Center - Dispatch
• Physical Security Unit
• Liaison positions with partner agencies (FBI, JTTF, DHS, USCP)
• Civil Disturbance Unit
• Training Unit
• Radio Technicians
• Honor Guard
• Various instructor positions, to include: Firearms, Driving, Defensive Tactics, CPR/First Aid

Starting at $77,441 Per Year (LP 00)

You will:

• Analyze portions of legal issues, questions or cases.
• Develop and coordinate a variety of documents, correspondence, and other legal support or law-related actions.
• Research and interpret legal and regulatory material for use by the supervisor or coworkers.
• Collect data from a variety of reference sources to prepare documents for use by attorneys and other legal support staff.
• Perform varied routine legal support or law-related functions.

One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position.

Starting at $53,105 Per Year (GS 07)

The legal interns will be assigned to work with STB staff members on projects and assignments that cover a range of the Board's work. Assignments are expected to include assisting with legal research and drafting, participation in staff team discussions of matters before the Board, and other support functions as assigned.

Starting at $42,870 Per Year (GS 5-9)

As a Student Trainee (Legal Intern), you may:

• Initiate and draft standardized legal documents routinely needed for specific legal actions, including motions, orders, answers, pleadings, subpoenas.
• Assist attorneys in case preparation, assembling exhibits, affidavits and other documents. Assist attorneys in researching pleadings, briefs, and other legal documents on questions relating to routine legal matters of interest.
• Maintain court calendar. Track filing, hearing and trial dates, and schedule conferences and interviews.
• Provide requested information based on own knowledge of the office's goals and priorities or refer the inquiry to an appropriate individual for response.

Please refer to the "QUALIFICATIONS" sections for a brief description of each office listed below. CFPB is seeking law students for the following offices:

• Legal Division
• Office of Enforcement
• Office of Regulations
• Office of Supervision Policy
• Office of Civil Rights
• Office of Competition & Innovation
• Office of Fair Lending & Equal Opportunity
• Other Offices with Legal Responsibilities

Starting at $34.37 Per Hour (CN 30)

The FRTIB is filling a Summer 2024 legal internship position. This position is expected to begin at the end of May or early June and will extend through the summer. In rare situations, this appointment may be extended. As a Student Trainee (Legal), you will:

• draft legal memorandums and briefs;
• assist with conducting legal research in the areas of pension, tax, administrative law, privacy, procurement, investments, and loan activities of the FRTIB;
• assist with legal analysis; and
• analyze factual and legal issues.

Starting at $53,105 Per Year (GS 7)

This position is established under the Small Business Administration (SBA) Intern Program. At the successful conclusion/completion of the Internship program, the student may be eligible for non-competitive conversion to a Federal career or career-conditional position. If converted, the student must meet the qualifications of the position being converted into at the GS-9 grade level.

As a Student Trainee, you will actively engage in the following duties:
Analyze and summarize legal documents
Conduct legal research
Develop and maintain a filing system
General administrative duties

Starting at $64,957 Per Year (GS 9)

This vacancy is for a Summer 2024 internship. 

While the duties of the Student Trainee (Legal) may vary depending on office placement, some of your typical work assignments may include:

• In the Office of Commissioner Clements:: Reviewing and analyzing Commission orders; preparing memos summarizing legal issues arising under the Federal Power Act, Natural Gas Act and Energy Policy Act of 2005; working on the Commissioner's speeches and separate statements; and assisting with other projects as assigned.
• In the Office of Administrative Law Judges (OALJ):Projects providing assistance to multiple judge teams, which often include research, drafting, and litigation support for orders, decisions, and hearing and settlement proceedings. Interns also receive educational training and have the opportunity to present on energy law topics.
• In the Office of Enforcement (OE): Assisting enforcement staff as they conduct investigations and engaging in litigation or administrative hearings. Tasks would include evidence collection, legal research, drafting legal memos, and helping attorneys prepare for, and then attending depositions or interviews. Interns are also responsible for a semester long research project of their choice.
• In the Office of the General Counsel (OGC): Performing legal research, drafting legal memoranda, and assisting with drafting orders related to the Commission’s regulatory responsibilities under the Natural Gas Act, Federal Power Act, Interstate Commerce Act, and Public Utility Regulatory Policies Act of 1978, as well as administrative law; working with non-legal technical staff to review, analyze, and resolve energy issues presented to the Commission; reviewing applications, analyzing legal memoranda and orders relating to proposed hydropower and natural gas facilities; performing legal research, drafting memoranda, and assisting with legal advice and recommendations in the areas of ethics, appropriations, contracts, separation of functions, ex parte, Freedom of Information Act and Critical Energy/Electric Infrastructure Information, personnel disputes, and other matters. 
• In the Office of Administrative Litigation (OAL): An internship at OAL offers front-line exposure to administrative litigation involving cutting-edge issues in energy law applied to specific cases concerning infrastructure and rates in the electric, natural gas, and oil sectors. Working directly with multidisciplinary case teams, a summer intern will see first-hand how the administrative process resolves disputes through litigation or settlement, including negotiations, trial preparation and practice, motions practice, preparation of expert witness testimony, and legal research on energy law and policy.
• In the Office of Energy Policy and Innovation (OEPI): Performing legal or policy research on a variety of emerging issues in the energy industry, supporting teams preparing memos, draft Commission orders, and reports, and assisting with legal analysis of policy issues.

The intern program at FERC is unique in that we post one intern vacancy for multiple offices to make selections.  This means you may be contacted by several different hiring managers for different vacancies. See Next Steps section for additional information. 

Our Internship Program offers students the opportunity to attend networking events, visit regulated hydropower dams, and participate in seminars with career advice and tips from FERC’s top management officials. For more information, visit:  https://www.ferc.gov/about/careers/student-relations.  

Starting at $64,957 Per Year (GS 09)