Total 7 Internal Audit Manager job vacancies in Kuala Lumpur, Kuala Lumpur

We are seeking a skilled Media Operations Manager to join our dynamic team and provide comprehensive support across various regional markets where our client operates. The successful candidate will navigate different time zones with ease and possess a deep understanding of finance processes across all markets. From cross-checking supplier invoices to tracking monthly spends, this role requires meticulous attention to detail and a proactive approach to ensure financial accuracy and compliance.

Key Responsibilities:

• Expertise in Finance Processes: Possess in-depth knowledge of finance processes and regulations in all markets to facilitate smooth operations and ensure adherence to financial best practices
• Collaborate with Regional Markets: Interface with regional markets where the client is present to provide finance support, ensuring alignment with corporate financial objectives and compliance standards
• Manage Different Time zones: Adaptability is key as you work seamlessly across different time zones, coordinating finance activities and responding promptly to inquiries and requests

Specific Tasks:

• Cross-Check Invoices: Verify supplier invoices, agency invoices, and media plans before invoicing clients, ensuring accuracy and compliance with contractual agreements
• Monthly Invoice Tracking: Maintain a comprehensive monthly invoice tracker, collaborating closely with stakeholders, and ensuring timely and accurate reporting of financial transactions
• Global Spends Tracker: Fulfil requests for the global monthly spends tracker, compiling and organizing financial data to support strategic decision-making and budget allocation

We are seeking a skilled Finance Support Specialist to join our dynamic team and provide comprehensive support across various regional markets where our client operates. The successful candidate will navigate different time zones with ease and possess a deep understanding of finance processes across all markets. From cross-checking supplier invoices to tracking monthly spends, this role requires meticulous attention to detail and a proactive approach to ensure financial accuracy and compliance.

Key Responsibilities:

• Expertise in Finance Processes: Possess in-depth knowledge of finance processes and regulations in all markets to facilitate smooth operations and ensure adherence to financial best practices
• Collaborate with Regional Markets: Interface with regional markets where the client is present to provide finance support, ensuring alignment with corporate financial objectives and compliance standards
• Manage Different Time zones: Adaptability is key as you work seamlessly across different time zones, coordinating finance activities and responding promptly to inquiries and requests

Specific Tasks:

• Cross-Check Invoices: Verify supplier invoices, agency invoices, and media plans before invoicing clients, ensuring accuracy and compliance with contractual agreements
• Monthly Invoice Tracking: Maintain a comprehensive monthly invoice tracker, collaborating closely with stakeholders, and ensuring timely and accurate reporting of financial transactions
• Global Spends Tracker: Fulfil requests for the global monthly spends tracker, compiling and organizing financial data to support strategic decision-making and budget allocation

KEY RESPONSIBILITIES

 Driving CRM initiatives and overseeing the execution of campaigns

 Developing, implementing and managing retention marketing tactics to deliver increased purchase frequency and value to meet business objectives.

 Analysing data from retention marketing campaigns and reporting performance insights to recommend improvements.

 Planning, managing and negotiating multiple digital campaigns with third parties where necessary.

 Developing overall business operations and awareness campaigns, overseeing performance analysis and updating where necessary.

 Supporting optimisation of email and automated communication flows, developing new flows to make best use of insights in timing, targeting and content.

 Building and managing campaigns with messaging to customers or clients customised according to lifecycle stage and engagement level.

 Developing creative briefs and assigning to designers and copywriters to create highquality, effective creative assets.

 Assisting and advising on personalised targeting and content when required.

 Leading and analysing A/B testing to optimise engagement.

 Monitoring competitor campaigns to inform and shape the client’s future strategy and tactics.

 Expand client base and maintain strong client relationships according to agreed strategy.

 Lead project development, implementation, and evaluation across all functions.

 Innovate brand communication and advertising strategies, including offline revenue streams.

 Assess and enhance existing programs, collaborating with product marketing teams for opportunities.

 Drive market proposition, pricing, and go-to-market strategies for new products, overseeing launch collateral and communication programs.

We are seeking a dynamic Account Manager to join us in a pivotal client-facing role, responsible for managing and expanding our brand and category partnership. This role demands strong production expertise, project management and client management experience. Essential requirements include a profound understanding of creative and production processes, adeptness at managing key timings, mitigating risks, problem-solving, and ensuring brand consistency through collaboration with regional teams.

• Receive and interpret client briefs, and effectively communicate project requirements to the production hub.
• Brief production teams on client expectations, project specifications, and creative direction.
• Facilitate any necessary changes or revisions to meet client needs and expectations.
• Collaborate with Project Managers to oversee project timelines, milestones, and deliverables.
• Monitor project progress, identifying potential risks or roadblocks, and proactively addressing them to ensure timely delivery.
• Proactively manage client expectations, ensuring transparency and clear communication throughout the project lifecycle.
• Demonstrate a proven track record of success in managing client relationships and delivering exceptional service under high-pressure situations.
• Manage multiple projects simultaneously, effectively prioritizing tasks and to meet tight deadlines.

The Senior Media Strategist will play a pivotal role in orchestrating the Publicis Groupe Power of One for pitches and business development, while also leading external-facing thought leadership initiatives. The ideal candidate will inspire and inform internal and external stakeholders with the latest innovations and trends, setting and implementing ambitious innovation strategies for our clients.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Orchestrate Publicis Groupe Power of One for pitches and business development, leveraging cross-disciplinary capabilities to drive client success.
• Support Strategy Director to lead external-facing thought leadership initiatives, positioning our agency as a leader in media innovation and strategy.
• Set and implement innovation strategies that raise the bar for client ambitions.
• Champion the Make-it Model and Playbook by ensuring consistent, quality planning output aligned with strategy and tactics.
• Inspire and rollout golden standards for disruptive, creative, and smart use of media experiences.
• Proactively provide data-driven insights that inform clients' business, marketing, and media strategies.
• Implement and rollout the growth OS tool and drive adoption of existing tools available to PM, including GWI, Quid, Scenario Planner, Experience Tool, and Meta Consumer Tool.
• Support the development of great case studies and award submissions to showcase agency expertise and achievements.
• Drive value for Publicis Media by implementing strategic innovations across clients, leveraging all available Publicis Groupe divisions and media owner partnerships.
• Collaborate closely with PMX teams to understand the commercial implications of media performance and drive value for Publicis Media across clients.

What you’ll do:

As CRM Strategy Manager, your experience in creating impactful direct engagements will be essential to provide strategic guidance on key client engagements, together with Strategy lead. Rooted in an in-depth and empathetic understanding of the consumer’s current environment and ecosystem as well as their priorities, motivators and pain points, you will play a central role in developing effective CRM programmes and experiences relevant to consumers’ needs and aligned to clients’ business ambitions.

Day-to-day, your role includes:

• Building consumer personas, identifying pain points and mapping CRM centric experience journeys to envision brand experiences and how they connect across web, mobile, AI and other emerging interfaces

• Focusing on the core business KPIs, develop and implement CRM programmes that align to key moments of need within the customers journey based on insights from analytics and behavioural science, derived from consumer and digital platform data tools (eg Salesforce, Comscore, Google Analytics, GlobalWebIndex, Social Analytics)

• Deliver omni-channel direct engagements across email, push notifications, web, mobile apps, social platforms, and other channels and devices, as relevant to the customer segments and experience

• Crafting CRM Experience briefs with powerful, unexpected insights that inspire

• Identifying cultural trends and keeping a pulse on internet and start-up culture; providing teams and clients with a point of view on how it affects the way brands connect with people

• Partner with client to innovate meaningful member benefits, programmes or feature improvements that differentiate the brand and delight customers, anchored on familiarity with adtech and martech tools and platforms

• Partnering with other capabilities across the agency (Business leads, Data, Technology, Experience Design and other teams) to determine strategy needs, develop and facilitate implementation of CRM Strategy and Programmes.

Responsibilities:

• Collaborates with key team members to generate new content or curate existing content for Client channels, including articles, photo galleries, videos, infographics, blogs, social media posts, animations, etc. (Facebook, Instagram, Twitter, Youtube) 

• Provides guidance and expertise on social media and communications best practices. Advises and counsels on innovative social content during communication planning. (Facebook, Instagram, Twitter, Youtube) 

• Regularly monitors and measures content performance. Work closely with analytic and insights team and makes recommendations to enhance content performance.  

• Share performance and competitor reports with client on Daily, Weekly and monthly bases. (Report mainly generated by Data team, Insight and recommendation added by content lead) 

• Overseeing content and community management performance and matched with client KPI. (Engagement Rate, Response time, Content Frequency)  

• Stays current on social/digital storytelling best practices and emerging trends. Shares knowledge with team and other key team members. 

• Organizes and facilitates integrated social content planning sessions.  

• Manages content review and approval process based on client's channel requirements. (Facebook, Instagram, Twitter, Youtube) 

• Coordinates all steps of the content development process from ideation to development and distribution. Direct manage social executive team overseeing publish content and community management on client social media channels. (Facebook, Instagram, Twitter, Youtube)