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Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.
The PGS Learning Technology & Solutions (LT&S) Lead is responsible for leading a team of individual contributors who provide global expertise to the PGS network focused on Learning Management System (LMS) and related technology. The LT&S Team Lead serves as the overall PGS business owner / representative for the Pfizer LMS, partnering with key stakeholders to ensure the effective implementation and optimization of the global PGS LMS. The LT&S Lead represents PGS on the Enterprise Technology Steering Committee and sponsors the PGS global LMS forum (CoP) to drive excellence and compliance, including effective adoption of best practices.
The LT&S Team is an integral part of the PGS Personnel and Training Management Process Center of Excellence (COE) and partners with sites and functions to establish, manage and execute a digital learning roadmap for PGS. In addition, the LT&S team ensures global training programs/solutions are developed to support colleague readiness and that appropriate learning methods and technologies are used for delivery. To enable the Learning Vision, the LT&S team conducts external benchmarking, evaluates business trends, and works with Pfizer digital partners to determine innovative systems and tools that meeting PGS’ evolving needs.
Serve as the Business Owner for the PGS Learning Management System:
Serve as the PGS business owner for the Pfizer LMS, partnering with the Enterprise Process Owner to assure the enterprise strategy effectively represents PGS needs.
Partner with Digital, Quality, Compliance, and the sites to ensure an effective continuous improvement strategy of the LMS system and technologies.
Actively support Regulatory and internal audits and can effectively represent the PGS LMS system.
Represent PGS on system upgrades, assuring input to / review of user requirements, evaluation of new features / functions, execution of testing, and development of training materials.
Sponsor the PGS PLA Community of Practice (CoP) that drives collaboration and adoption of best practices and solves system issues. Guides the team on proper escalation to CoE (center of Excellence) when support is warranted.
Communicates with LPOs and system administrators about issues with and changes to the LMS.
Review / approve Enterprise requests for PGS Security Roles.
Serve as the PGS Change Network Lead for Growth & Development Learning Platform.
Build and maintain an LMS and technology strategy and roadmap that is fit for purpose:
Partners with CoE and stakeholders to establish, manage and execute a digital learning roadmap for PGS. Puts forward business cases that support the roadmap and channels investments wisely.
Define and implement network strategies, methods, and tools to promote effective and efficient learning solutions and technology.
Sponsor or lead use cases/pilots for new methods and tools that improve delivery and effectiveness of training.
Provide leadership, coaching and support for the Learning Solutions and Technology team:
Leads the group to ensure that appropriate eLearning is developed using good instructional design principles and fit for purpose tools that promote speed and efficiencies. Ensures appropriate training modalities.
Provides guidance, support, development, prioritization and coaching to direct reports to ensure the team is delivering on objectives with high impact.
Engages and promotes agile ways of working by looking for opportunities to cross-train within the team and more broadly in the network.
Builds a high performing team that works synergistically with the larger QSOC team.
Shares expertise of solutions and technology with Personnel and Training Management COE to increase knowledge of available technologies and influence direction.
Bachelor’s Degree in education, training and development, instructional design or related fields.
Minimum of 5 years of experience in training and development and instructional design, using multiple technologies.
Knowledge of pharmaceutical manufacturing and regulatory compliance needed.
From 10 to 15 years of experience leading a high performing and engaged team that is aligned to business goals/KPIs and demonstrates value.
Ability to identify risks and need for escalation.
Can communicate and influence at senior director or VP level.
Demonstrated critical thinking skills and through data analytics and trends, takes an informed position.
Continuous improvement mindset and challenges status quo.
Nice-to-Have
Master’s Degree preferred.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Ability to stand / sit for extended periods of time.
Travel up to 10% of the time; flexibility to work off hours as needed to support all regions.
Work Location Assignment: On Premise.
Last day to apply: March 29, 2024.
Relocation assistance: No.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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